Very happy.
I am delighted with my experience of Springbank Electrical, everything went perfectly. My kitchen and dining room lighting was in need of upgrading due to 50% failure and I called these guys round for a quote. The original idea I had completely changed after their advice which gave me a better plan and saved me money. The work took 2 full days, they were punctual, polite and tidy. The end result has changed the look of my home completely for the better. I have taken before, during and after photos and I am so happy at the transformation. I honestly cannot recommend these guys more highly, amazing standards and great value.
Customer in Greater London
Posted on 29/11/2020
, work completed 24/11/2020
Recommended
Communication was poor, expectations were not set. and no effort made to remediate
Although Valburt was prompt to respond to the request for quote and got the job done quickly, unfortunately, the job itself was less than ideal. In particular, as someone trying to manage a property remotely, communication and expectation setting are absolutely key. Neither of these aspects was well executed. Not before the job, nor during. One of the more galling aspects of the work was that Val replaced bezels surrounding the downlights in the kitchen in a different colour and the lights with a different warmth without asking whether this was acceptable BEFORE the work was carried out. Nor was it raised after the work was done. I had to request photographs of the work in the kitchen, otherwise these would not have been provided. Had I been able to attend the property, perhaps this would not have happened. However, I was extremely clear with Val before attending the property that I would be unable to attend. All in all, the attitude was not something I expect of a professional. Both in doing the work and when I subsequently questioned the quality of the work.
Customer in Greater London
Posted on 19/10/2020
, work completed 12/09/2020
Lovely guy and speedy work, super kind & helpful.
Called Valburt on the Friday, he came the next day (Saturday) to fix broken part in the fusebox that kept blowing out the power. Valburt came to the flat on time, was extremely kind and helpful, explained what the issue was and that he needed to go and get a part for it if it was available, if not the whole fusebox would need replacing, left us at 1pm to see if there was a part, and came back at 5pm with the part and fixed it. He was super kind, helpful, and explained what he was doing and what was wrong with the fusebox part. Having used him previously, he is just as kind, helpful and professional as before.
Customer in Greater London
Posted on 13/10/2020
, work completed 10/10/2020
Recommended
Excellent service
Valburt was extremely helpful during the whole process. I am living abroad and everything was done via email. He was completely professional and kept me informed on everything. I totally recommend this company and in particular the service of Valburt
Customer in Greater London
Posted on 01/09/2020
, work completed 28/08/2020
Recommended
Prompt, professional service
I used springbank electrical services for an electrical safety check. He was friendly, helpful and very professional. He also got the safety check done promptly and provided the certificate very quickly. Communication was also very good. I would definitely use his services again.
Customer in Greater London
Posted on 30/08/2020
, work completed 28/08/2020
Recommended
Great job on time
The job was running a new supply to the end of the garden for my workshop. Val and his team showed great persistence getting the cable from the main supply up to the other side of the house to minimise visual impact. The work was completed swiftly and carefully leaving me a useful outside socket. I will definitely have him back to do the electrical fit out once the workshop is complete.
Customer in Greater London
Posted on 21/08/2020
, work completed 20/08/2020
Recommended
Efficient prompt service
Val and his apprentice arrived as arranged and located the problem swiftly. They were not able to solve the whole problem immediately but left everything safe and explained what further work was needed. They were very polite and friendly.
Customer in Greater London
Posted on 13/07/2020
, work completed 13/07/2020
Recommended
Extremely professional and helpful
I highly recommend this trader for many reasons. The gentleman has been very fair on pricing and actually made a suggestion that saved me money. As a high risk person, I was very happy with the level of care taken inside my home to prevent any risk of infection. The work carried out has been spot on, very pleased all round.
Customer in Greater London
Posted on 21/05/2020
, work completed 20/05/2020
Recommended
Professional
I used this company to rewire my kitchen. the price was reasonable and they stuck to it with no hidden extras. the work was completed on time and in a tidy manner. very polite and good time keeping. Highly recommended.
Customer in Greater London
Posted on 03/12/2019
, work completed 22/11/2019
Recommended
Prompt, friendly service
We had a problem with our shower and he came out the very next day and fixed it. A very prompt, friendly and efficient service. I would certainly use Springbank again.
Steve, Woodford
Posted on 03/09/2019
, work completed 03/09/2019
Recommended
High standard, quick and efficient
Rowl was professional, polite and efficient from our first telephone conversation right through to the end of the works. Rowl and his colleague were able to swiftly diagnose the issue and fix it with the necessary parts within an hour and a half. They were both so efficient, quick, polite and tidy throughout and were a pleasure to work with. The cost of the work’s was also very reasonable. I will be recommending Rowl and his team to my friends, family and colleagues.
Emma, Greater London
Posted on 25/07/2019
, work completed 24/07/2019
Recommended
Prompt & professional.
Arrived on time & work carried out on time. Very professional & had confidence in their work. Would use again.
Stephen, London
Posted on 24/06/2019
, work completed 24/06/2019
Recommended
Kitchen lights & repair of sockets.
Good service. Punctual, friendly, clean & professional.
A J, London
Posted on 31/05/2019
, work completed 31/05/2019
Recommended
Electric Shower
Very impressed with the work. Prompt, quick and confident. Highly recommended, fast efficient service. Would definitely use again
Shams, Essex
Posted on 28/05/2019
, work completed 28/05/2019
Recommended
Electric testing & Fuse board - Excellent work
Excellent communication by contractor. Works done to excellent standard and place left tidy after works finished.
Customer in Greater London
Posted on 27/05/2019
, work completed 24/05/2019
Recommended
Helpful, friendly, informative, would recommend him
Even on a bank holiday weekend, in an emergency he was able to first try and help us over the phone on the Friday evening and then to come out on the Saturday morning. He phoned ahead to give arrival time. He was friendly, helpful and informative on the root cause analysis - even drawing us a diagram to explain the process and cause of the fault and got us up and running again within 2 hours. Will use Springbank Electrical again.
Customer in Greater London
Posted on 27/05/2019
, work completed 25/05/2019
Recommended
Prompt & professional.
Dan, London
Posted on 24/05/2019
, work completed 24/05/2019
Recommended
Fitting new plug in utility room
Good tidy work at a fair price.
Anne, Essex
Posted on 14/05/2019
, work completed 14/05/2019
Recommended
Installation of sockets, front room.
Prompt arrival and good work. Friendly and informative.
Kevin, London
Posted on 01/05/2019
, work completed 01/05/2019
Recommended
Thorough job
Very quick to arrive and thorough job on changing fuse box.
Eugenio, London
Posted on 26/04/2019
, work completed 26/04/2019
Recommended
Professional
Rewiring fuse box. Referral from another client. Excellent work. Keep on going communication about work being carried out. Satisfaction.
H, London
Posted on 20/04/2019
, work completed 20/04/2019
Recommended
Great work done efficiently and prompt report delivery!
Val and Anthony were efficient, precise and informative. Everything was clearly explained and the resulting report was delivered promptly and the information within it was clearly laid out. They were professional and a pleasure to deal with; I'd have no hesitation in recommending them for your electrical jobs.
Customer in Greater London
Posted on 19/04/2019
, work completed 17/04/2019
Recommended
Excellent electricians
Work carried out on date and time agreed. Val and Antony worked to a high standard and explained what they were doing. Very clean and tidy and did a great job. Would certainly recommend.
Customer in Greater London
Posted on 18/04/2019
, work completed 17/04/2019
Recommended
Electrical Installation Testing and Updates
Val and Anthony were friendly and professional. The work was carried out quickly after my initial call and was completed to a high standard. No mess was left behind. I received the NICEIC certificate promptly.
Customer in Greater London
Posted on 13/04/2019
, work completed 04/04/2019
Recommended
Great work done quickly
Quick to respond to my initial query and quick to come out to provide a quote. Did the work on the day of the quote. Work done quickly but done well. Everything cleaned up nice and tidy afterwards. Friendly team, would recommend.
Customer in Greater London
Posted on 02/04/2019
, work completed 02/04/2019
Recommended