SPS Timber Windows Limited

The installer was cheerful, polite and fast (2½ days for two sash windows to be replaced and made good), and left the room spotless. We are delighted with the result and hope to purchase further windows from SPS in due course. Mr and Mrs Hunter, Putney

The company replaced two bay windows and two bedroom windows as well as installed a porch door at my house in Lee, South East London. It took some time between the initial visit and the final installations, but the final result was worth the wait. Both the window fitter Karol and the decorator Max took their time to make sure that windows and surrounds look their very best. Karol made small adjustments to the initial plans, and always clearly explained what he was doing. Max completed the works inside and outside the house on time, making good some very tricky places. I was very impressed with the dedication of the team who worked on site (and spent a few hours in the traffic on the way to and from the job), and rapid responses from the head office. I would recommend the company, but the best advertisement is the windows that they have installed.

Excellent job. I actually had 5 sashes and one hinged casement replaced. Had to be like for like as in a conservation area. Long lead time as they were very popular and so busy. Ordering was a bit of a palaver for me trying to understand the different woods and finishes. They weren't the best at accepting my somewhat unusual choices but we got there in the end. The fitter was clearly very experienced, hardworking and skilled. He did an very good job. In the kitchen he fitted a continuous frame which others might have done in two parts by removing and rep!acing a section of work top. He also was able to adapt to my request for extra insulation in two of the windows. And he spotted a factory damaged pane and had it replaced the next day. One of the frames in the lounge ended up about a centimetre short which showed as a dark line above the carpet. However they were able to fill that in later. Overall the work was completed within a few days, and the mess cleared up daily and rubbish removed from the flat in a neat way. There were some minor variations from what I expected, the specified and contracted hand painting didn't have the factory spray painted smoothness that I had wanted but no-one else who saw it thought much the worse of it. Many people who have visited have spontaneously complimented me on the good look of my Windows. How often does that happen? They still glide effortlessly open and shut . The paintwork is as white today as it was 3 years ago.

SPS made and fitted 2 large bay windows in our Edwardian house. We are delighted with the result. The windows are a very good match with the original ones. The attention to detail on the windows and the making good around them was excellent. The people who fitted and decorated them were all highly skilled, thorough, tidy and pleasant. Highly recommended.

We had nearly 30 large sash windows and a several French doors replaced by SPS. This was a considerable project over 4 floors of a Listed Building and in a Conservation area; so a few hoops to jump through! All the windows and doors had to be bespoke and to exacting standards, required by our local Conservation Officer. The quality of the wood and the standard of finish was excellent and cannot be faulted. They have a small but very professional and knowledgeable team of their own fitters who were always on time, courteous, hardworking and very mindful that they were working in someone's home. As Property Managers for the owners, an UHNW Family in SW10, my partner and I were concerned about the scale of the work along with the security and protection of the fine furnishings and decor. We had never used SPS before and, understandably, wondered if they were capable of such a high challenge. We should never have worried as great care was taken to protect everything along with 'sealing' each area/room that they worked in from dust etc. We still can't work out how Karol (project manager and head fitter) along with his team, managed to remove all the old windows and doors without any damage to the interior decor! Based on our experience with SPS, which we had to spread over several months due to client visits, we would fully recommend them for any window/door project where quality, professionalism and hassle free fitting was required. The owner is also very impressed.

We have used SPS Timber Windows on three separate occasions. Firstly we had two replacement sash windows, this was followed by the installation of a replacement French door from the kitchen and most recently we have had new French doors with glazed side panels, a lantern light and fascia fitted to a new rear extension. At all times we were able to discuss our requirements with Simon who was more than happy to help us develop our ideas. During the manufacture and lead in period we were kept informed of the progress, which allowed us to fit in the installation seamlessly with the other works we were having done. The guys who carried out the installation were all professional, polite and courteous and took great pains to protect and not damage any of our existing furnishings. Finally the product - just plain excellent! The look and finish are second to none! We would have absolutely no hesitation in recommending SPS to anyone who needs new replacement windows or doors John & Moya, Wimbledon Park

Very impressed by SPS, they worked hard to accommodate our wish to install the windows before the birth of our son, despite it being tight against the lead time to manufacture the windows. The guys who worked on the job were extremely considerate, cleaning thoroughly each day and installing zip walls/carpet wrap to minimise dust. Making good after installation was part of the reason we picked SPS (although there price was extremely competitive anyway) as other firms wouldn’t do this. They did not disappoint, walls were very well finished and multiple coats of paint (over a number of days) applied inside and out. They saw the job through to the end, as promised.

I had a number of quotes for the replacement of a large first floor circular bay lead light window in my Edwardian house in a conservation area. A number were cheaper but I am delighted to have chosen SPS. Throughout, they were entirely professional. Although there was a delay in manufacture I was informed early on and was not inconvenienced. The workers were trustworthy, professional and courteous and took pains to protect my furnishings and carpets, working behind a "zipwall" that kept dust away from the rest of the bedroom. The installation went smoothly, the finished product is fantastic and the fit is brilliant. Marek was very polite and fastidious in his decorative finish. I would highly recommend this company.

I can not recommend SPS enough. Having read the very few 4* reviews It was clear that the write ups were glowing so felt I was making a sound choice. It was the right choice. The process, the suggestions, the flexibility, the professionalism (especially of Marek, the fitter who ignored my requests to not worry about covering carpets that I knew were to be binned!) and of course the product. 2 beautifully crafted replacement multi-window units have revived the style and look of the property. The ingenuity of the front porch design that has given me a front door that must be 15-20% bigger in area. It looks magnificent. Whilst not cheap, I am certain I have saved money for myself and future owners of this property for decades to come. I have one regret - that I did this in summer! Living on an A road opposite a firestation and replacing single glazed windows, I am finding myself opening windows to let out the heat and let in the noise that these ablely mute. Am I really saying this....yes, roll on Winter! To Simon, Richard, Marek and the team. Thank you so much. Huw