Endorsed by Which?

Stairlift Solutions NI Limited


14 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

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We are an award-winning local, family business and have been selling, installing and servicing stairlifts for over 20 years covering the whole of Northern Ireland and the bordering counties of the Republic of Ireland. Whether you have a straight staircase or one with a turn, we provide a full range of solutions and with new, reconditioned or rental available, we can even have it installed the very next day!

We have recently added a broad range of mobility products to what we can offer including scooters, riser recliner chairs, rollators, wheelchairs and much more. You can see all these and our stairlifts in our mobility showroom in Newtownards, Co. Down.

The company continues to grow in strength each year which allows us to maintain the highest standard of service for all our customers – both new and old alike. We pride ourselves on our helpful, friendly service and we will always go that extra mile for our customers ensuring full warranty and 24 hour after sales care on all our stairlifts.

What we do

  • Disability and mobility

    • Stairlifts
    • Rise and recline chairs
    • Wheelchairs
    • Powerchairs
    • Bathing aids
  • Builders

  • More Services

    • scooters
    • access ramps
    • rollators
    • lifts

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

14 reviews
Customer Service
Sort by
Acorn Stairlift fitted by Stairlift Sikutiind
Customer Service
Friendly professional advice given by representative who arranged to call at our home even advised to visit the showroom and try the lift which we did. Shop staff helpful and informative. Fitted on agreed date and time fitter explained use safer features etc no problem fast efficient service with lovely helpful staff . No pressure to buy
Customer in Ards and North Down Posted on 30/04/2024 , work completed 17/04/2024
The trader replied (on 03/05/2024)
Thank you for taking the time to give us a nice review and we're more than happy to help.
Customer Service
Great Company to work with and staff were professional and pleasant. We felt our questions were all answered and all options were explained empathetically. We are delighted with the product and the installation engineer was friendly and carry out work diligently and speedily.
Customer in Antrim and Newtownabbey Posted on 18/01/2024 , work completed 03/01/2024
The trader replied (on 05/02/2024)
Many thanks for your review, we really appreciate it!
Great Service
Customer Service
From my initial enquiry I found the service very good. The stairlift, primarily for my wife’s use was installed within 7 days, however this would have been much quicker only for previous appointments on my part. The company were very accommodating in finding a suitable time for installation. The Installation itself was speedy and very clean, the agent Sam took time to demonstrate the operation of the stairlift. I have no hesitation in recommending Stairlift Solutions.
Customer in Lisburn and Castlereagh Posted on 18/01/2024 , work completed 08/01/2024
The trader replied (on 18/01/2024)
Thank you for your nice review and we're more than happy to help!
Excellent service. Efficient and courteous
Customer Service
Came out on a Monday and fitted the following day. Fitting was quick and very tidy. Happy to recommend.
Customer in Belfast Posted on 04/12/2023 , work completed 28/11/2023
The trader replied (on 07/12/2023)
Thank you and yes, as we keep a stock of stairlifts here it means we can install very quickly if needs be.
Superb service
Customer Service
Contacted the company 2 days before Christmas and someone came out to measure up the next day and fitted it the first day back after Christmas. The service and politeness of the staff is second to none.
Customer in Ards and North Down Posted on 12/01/2023 , work completed 28/12/2022
The trader replied (on 13/01/2023)
Many thanks for your kind review, we're very happy to help!
Quick installation, brilliant company!
Customer Service
There are honestly no words to describe how absolutely amazing the staff at Stairlift solutions are! We made the appointment on the Tuesday, and they were so accommodating on the installation date and making sure everything was correct and how we wanted it. Be it from the effectiveness of the engineers doing the install to the friendly and wonderful staff in the office who went out of the way to get the lift to us asap! I know this is going to make a huge difference to my parents. Highly recommended!! Thank you again so much!
Customer in Edinburgh Posted on 05/07/2022 , work completed 24/06/2022
The trader replied (on 05/07/2022)
Thanks again for your review! We're delighted to have helped you and your parents at this time and that we all left such a good impression with you.
Stairlift installation
Customer Service
Had straight slimline stairlift installed to help my mum get around safely and more easily. I was really impressed with the speed of service. From inquiry to installation was three working days. It’s made a huge difference to mum’s quality of life. Everyone I dealt with from the initial telephone call, subsequent home visit and installation was very helpful and professional. Highly recommended family business.
Customer in Belfast Posted on 01/04/2022 , work completed 14/03/2022
The trader replied (on 01/04/2022)
Thanks for your kind review and we're very pleased to help improve your Mum's quality of life.
Excellent staff, product & customer service
Customer Service
Stairlift Solutions, Bangor We are absolutely over the moon with our outdoor stair lift. I have used it so much since it was installed. It’s changed my life as I can now access our garden. The staff who did the quotation, survey and installation were brilliant. I would highly recommend this company x
Mandy in Ards and North Down Posted on 04/06/2021 , work completed 24/05/2021
The trader replied (on 07/06/2021)
Thanks again Mandy for your kind review and we're pleased to hear the outdoor stairlift has given you access to you back garden again!
Excellent service
Customer Service
Really excellent service from all staff, good showroom to view options and we are delighted with our stairlift.
Roy in Belfast Posted on 02/12/2020 , work completed 02/11/2020
The trader replied (on 10/12/2020)
Thanks for taking the time to review us again Roy. It's always nice to know our customers are happy with the service we've provided.
Stairlift Solutions NI Limited - Very highly recommended!
Customer Service
Absolutely delighted with Stairlift Solutions, cannot recommend them highly enough. From my first contact to the installation of the stairlift, everything went so smoothly. Very reasonable price and an absolute pleasure to deal with a “workie” as opposed to a salesman. No pressure to buy and no cheap or tacky sales practices. Once we agreed on the most suitable option, James & Jim installed the stairlift within 48 hours and we hardly knew they were there, they treated my mother and her home with such respect, even leaving the carpet cleaner than when they arrived! As I say, I simply cannot recommend Stairlift Solutions highly enough – sincere thanks to a great company.
Customer in Lisburn and Castlereagh Posted on 05/12/2019 , work completed 04/12/2019
The trader replied (on 15/12/2019)
Thanks for your review! Great to hear that you are very happy with our service throughout and we hope the stairlift is really helping your mother now.