Endorsed by Which?

Starplan Furniture Limited

4.6

11 Reviews

Opening Hours
Today - 09:30–17:30
  • Monday 09:30–17:30
  • Tuesday 09:30–17:30
  • Wednesday 09:30–17:30
  • Thursday 09:30–20:00
  • Friday 09:30–17:30
  • Saturday 09:30–17:30
  • Sunday - Closed

About

In 1976 Starplan started to manufacture bedroom furniture with the vision of bringing high quality product direct to the customer at competitive prices. 46 years later the vision hasn’t changed but how the company operates has. Starplan now have one of the most modern manufacturing facilities making bedroom furniture in Europe with over five million pounds of state-of-the-art machines and over 150,000 square feet of space.

We know that a fitted bedroom is a very personal thing, that’s why every bedroom we design starts with you. We start with a conversation, finding out what you need out of your space, whether it’s as much storage as possible, a workspace or an entertainment and gaming station for a kids bedroom. Together we can design and create your perfect bedroom.

Starplans’ professional installation teams will be there to turn your dreams into reality, they are happy to go the extra mile to make sure you are 100% happy with your new beautiful, fitted bedroom.

What we do

  • Kitchen fitters

    • Kitchen design
    • Kitchen installation
    • Kitchen showroom
    • Kitchen refurbishment
  • Bedroom fitters

    • Fitted Bedrooms
    • Fitted Wardrobes
  • More Services

    • free standing furniture
    • sliding wardrobes
    • fitted offices
    • beds

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.6
11 reviews
Customer Service
4.6
Quality
4.8
Value
4.3
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Avoid - zero customer support
Customer Service
Quality
Value
I ordered a free standing wardrobe from Starplan as I thought this was a company I could trust based on their reputation and the fact that they are a local company. My wardrobes were installed but I noticed later that the plinth and cornice are a different shade than the doors and one of the doors seems to be bowed. I went to the store and was told that someone would phone me. Someone from head office phoned and said there I got what I ordered and that it wasn’t faulty- spoke to Alm McKnight who again was extremely rude and unhelpful. I am shaking after speaking to him. Never ever again- it was supposed to be a good experience - even suggested charging me extra for fixing the problem!!!! I have never heard anything like it in my life
Customer in Lisburn and Castlereagh Posted on 22/04/2024 , work completed 17/04/2024
A Which? Trusted Traders staff member replied on behalf of the trader (on 30/04/2024)
Thank you for your review. Your feedback has been investigated internally. Starplan provide customers bespoke products based on their unique specifications, including colours, door designs and handles. Starplan have manufactured and installed as per the agreement that was signed off, by yourself. As you have received the products you chose in our showroom and confirmed via your physical signature, as a goodwill gesture, Starplan were willing to change the products you no longer want, at cost price. Starplan is a small, family owned business which endeavours to satisfy the needs of our customers. As you have raised a case with The Furniture Ombudsman, as per the Which? Trusted Traders guidelines, Starplan will adhere to any decision they make. The Furniture Ombudsman concluded that the case would not be upheld.
Superb customer service from start to finish.
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Heather was fantastic with her ideas for designing our bedroom. We both felt very comfortable and not pressured into buying. The bedroom furniture was of the highest quality and fitted by experienced fitters. They even pointed out a small mark on one of the bedside cabinets which was replaced. Very satisfied customers.
Customer in Ards and North Down Posted on 24/08/2023 , work completed 07/08/2023
The trader replied (on 04/09/2023)
Thank you for taking the time to leave such a lovely review! We very much appreciate this. We are glad to hear you were satisfied with your experience with Starplan, from start to finish. We hope to hear from you again in the future!
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Very happy to recommend this company.
Which? Trusted Traders Consumer Posted on 22/12/2022 , work completed 05/09/2022
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Very happy, thought when purchasing it was expensive but the way they carried out the work and services provided you were very happy. The detail of the work very good
Which? Trusted Traders Consumer Posted on 22/12/2022 , work completed 14/09/2022
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Fitted kitchen and bedroom furniture, would recommend.
Which? Trusted Traders Consumer Posted on 22/12/2022 , work completed 12/09/2022
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i had a full kitchen made and fitted by starplan, i am well pleased with everything they did, they also designed it. they also came out to check and double check that i was pleased with the plan. and again when it was finished. workmanship first class. and yes i would use them again.
Which? Trusted Traders Consumer Posted on 22/12/2022 , work completed 20/09/2022
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Yes everything went perfectly. worktop broke in transportation and got a new delivered very quick
Which? Trusted Traders Consumer Posted on 22/12/2022 , work completed 15/09/2022
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Storage bedside and above new bed with headboard all from Starplan
Which? Trusted Traders Consumer Posted on 22/12/2022 , work completed 30/09/2022
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Starplan were fantastic. They came to my home and measured up the room and advised me on suitable furniture. Then i went in and picked my colours and style. They guys who fitted it for me from Starplan were brilliant and clean and tidy. I love my bedroom. It's perfect. I would recommend Starplan to anyone. Top class.
Which? Trusted Traders Consumer Posted on 22/12/2022 , work completed 21/09/2022
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I got a customised fitted wardrobes and fitted bed which I'm absolutely delighted with , Julie was from start to finish was very friendly and professional also the guys who fitted everything were excellent in their work clean and tidy would highly recommend.
Which? Trusted Traders Consumer Posted on 22/12/2022 , work completed 15/09/2022