When Steve first visited us, he quickly diagnosed the most likely faults in our old boiler and gave us options for repair or replacement. When we asked for a replacement, he quickly sent us a financial quote and a proposed start date. When we accepted the quote, he turned up on the proposed date and worked in a thoroughly professional and personable way. He fitted a new Which? Best Buy boiler. He kept the work space clean and tidy and he finished the job in the allotted time. He even discovered and isolated a gas leak, which we hadn't known about. My wife and I would recommend Steve to any householder in Exeter or East Devon.