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Steve Franklin & Sons Ltd

Logo on white
Profile thumb franklin double glazing steyning sussex

4.9

89 Reviews

About

We are a local family run business established in 1994 with many years of experience installing quality home improvements. Our main specialities are windows, doors, conservatories, soffits and fascias, but we can accommodate most property home improvements. We also offer a repair service for older installations of double glazing.

Although based in Steyning, we work anywhere within the Sussex area.

Steve Franklin & Sons take care to install only quality, high performance products and provide our customers with superior levels of customer service. This means that we do not need to use high pressure sales and do very little advertising, as much of our business comes through recommendation and repeat business.

We are:

Members of FENSA (since its launch in 2002) and abide by Part L of building regulations.
Members of West Sussex County Council Trading Standards 'Buy with Confidence' scheme.

What we do

  • Glaziers

    • Double glazing installation
    • Timber windows
    • Sash windows
    • Replacement window services and repairs
  • Doors

    • Bi-fold doors
    • Timber doors
    • Patio doors
  • Conservatories

    • Conservatory maintenance
    • Conservatory repairs
    • Hardwood conservatories and orangeries

Customer reviews

Reviews summary

4.9
89 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Great work in Conservation area
Customer Service
Quality
Value
Steve gave valued and constructive advice about replacing a dormer window on our house in a conservation area. The subsequent work was carried out to a very high standard by Richard and Chris, involving some work which had not, and could not have, been foreseen. Throughout, we were kept advised of progress and the extra repair work. The result is a window that enhances the visual appearance of the house, whilst at the same time improving insulation. Highly recommend Steve Franklin & Sons.
ColinM13/08/2018
They care about whhat the customer wants.....
Customer Service
Quality
Value
They replaced our original, bay, lounge sash windows with new double glazed ones, to match the upstairs ones they had done for us previously...... Their work was of a very high standard, keeping me and my wife involved at all stages of their work, letting us know what they're doing and why.....and giving us options and choices of finishes to most aspects of the work.... They also made very little mess and what they did make, they tiddied up! Really, really pleased with them and the new windows and would not hesitate to recommend these chaps.
ColinL04/06/2018
Excellent job, very friendly guys
Customer Service
Quality
Value
Definitely no complaints.
William, West Sussex22/05/2018
Efficient, Reliable, Very Helpful
Customer Service
Quality
Value
A small family firm, excellent work, recommend them highly - planning to use them for more work.
Dorothy, West Sussex03/04/2018
Excellent local installer
Customer Service
Quality
Value
I used Steve and his sons following a recommendation by a neighbour. The job included removal and replacement of a large (4m x 2m) window and a similar sized sliding door unit. it's not an easy site to work on with limited access but they worked efficiently and quickly and got the whole job completed in two days. They kept everything tidy and the new aluminium units looks wonderful. They were always courteous and polite and willing to explain what they were doing as the new units were assembled and fitted. It was a pleasure having them working on my home and I would recommend them to anyone.
Patrick20/03/2018
My review
Customer Service
Quality
Value
Clean. Very good work. Would recommend to others.
Adrian, West Sussex25/02/2018
My review
Customer Service
Quality
Value
Highly recommended. Excellent job
Doreen, West Sussex08/02/2018
FIRST CLASS INSTALLERS
Customer Service
Quality
Value
Brilliant service from start to finish. Richard and Chris worked tirelessly replacing 7 windows in my property to a very high standard with special attention to every detail. They were friendly and courteous at all times and a pleasure to deal with. I am delighted with my smart new windows and would highly recommend this family business to anyone.
Azzopardi21/11/2017
Excellent
Customer Service
Quality
Value
Prompt, professional & would highly recommend them.
Pippa, West Sussex10/10/2017
Love it!
Customer Service
Quality
Value
Steve's sons fitted our new door for us. They were polite and efficient, leaving everything spotless. It looks so smart and we feel so safe. Everything was brilliant, from Steve coming to quote, his wife discussing options and his sons delivering and fitting the product. Thank you!
Amanda, West Sussex06/10/2017