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Steve Franklin & Sons Ltd

Logo on white
Profile thumb franklin double glazing steyning sussex

4.9

93 Reviews

About

We are a local family run business established in 1994 with many years of experience installing quality home improvements. Our main specialities are windows, doors, conservatories, soffits and fascias, but we can accommodate most property home improvements. We also offer a repair service for older installations of double glazing.

Although based in Steyning, we work anywhere within the Sussex area.

Steve Franklin & Sons take care to install only quality, high performance products and provide our customers with superior levels of customer service. This means that we do not need to use high pressure sales and do very little advertising, as much of our business comes through recommendation and repeat business.

We are:

Members of FENSA (since its launch in 2002) and abide by Part L of building regulations.
Members of West Sussex County Council Trading Standards 'Buy with Confidence' scheme.

What we do

  • Glaziers

    • Double glazing installation
    • Timber windows
    • Sash windows
    • Replacement window services and repairs
  • Doors

    • Bi-fold doors
    • Timber doors
    • Patio doors
  • Conservatories

    • Conservatory maintenance
    • Conservatory repairs
    • Hardwood conservatories and orangeries

Customer reviews

Reviews summary

4.9
93 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Nice people to do business with
Customer Service
Quality
Value
A proper family business. Nothing is too much trouble. They replaced a window and a door in our kitchen. An excellent job well done.
Paul M26/10/2018
Excellent workmanship
Customer Service
Quality
Value
Franklin & Sons are a family business that take care to do an excellent job for you. The two lads were friendly, explained what they were doing and did an excellent job of replacing our windows. They went to great lengths to keep any dirt & disturbance to a minimum and made sure they cleaned up after they finished. A first class trader.
James, West Sussex15/10/2018
Great Job
Customer Service
Quality
Value
Steve's sons took out patio doors and put in new ones. They came at 8.30 am as arranged and completed by 17.10 pm. Excellent clean work. A very good price.Previously we had a new front door and side window which was also an excellent job. We will recommend them to other people in the future.
Laurie west sussex03/10/2018
Great work in Conservation area
Customer Service
Quality
Value
Steve gave valued and constructive advice about replacing a dormer window on our house in a conservation area. The subsequent work was carried out to a very high standard by Richard and Chris, involving some work which had not, and could not have, been foreseen. Throughout, we were kept advised of progress and the extra repair work. The result is a window that enhances the visual appearance of the house, whilst at the same time improving insulation. Highly recommend Steve Franklin & Sons.
ColinM13/08/2018
Perfect
Customer Service
Quality
Value
Front door & side panel. Exactly what was chosen. After removing old door several problems became apparent, all professionally overcome. Well finished off and tidy.
John C, West Sussex01/08/2018
They care about whhat the customer wants.....
Customer Service
Quality
Value
They replaced our original, bay, lounge sash windows with new double glazed ones, to match the upstairs ones they had done for us previously...... Their work was of a very high standard, keeping me and my wife involved at all stages of their work, letting us know what they're doing and why.....and giving us options and choices of finishes to most aspects of the work.... They also made very little mess and what they did make, they tiddied up! Really, really pleased with them and the new windows and would not hesitate to recommend these chaps.
ColinL04/06/2018
Excellent job, very friendly guys
Customer Service
Quality
Value
Definitely no complaints.
William, West Sussex22/05/2018
Efficient, Reliable, Very Helpful
Customer Service
Quality
Value
A small family firm, excellent work, recommend them highly - planning to use them for more work.
Dorothy, West Sussex03/04/2018
Excellent local installer
Customer Service
Quality
Value
I used Steve and his sons following a recommendation by a neighbour. The job included removal and replacement of a large (4m x 2m) window and a similar sized sliding door unit. it's not an easy site to work on with limited access but they worked efficiently and quickly and got the whole job completed in two days. They kept everything tidy and the new aluminium units looks wonderful. They were always courteous and polite and willing to explain what they were doing as the new units were assembled and fitted. It was a pleasure having them working on my home and I would recommend them to anyone.
Patrick20/03/2018
My review
Customer Service
Quality
Value
Clean. Very good work. Would recommend to others.
Adrian, West Sussex25/02/2018