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Trusted Traders

Steve Franklin & Sons Ltd

Logo on white
Profile thumb franklin double glazing steyning sussex

4.9

99 Reviews

About

We are a local family run business established in 1994 with many years of experience installing quality home improvements. Our main specialities are windows, doors, conservatories, soffits and fascias, but we can accommodate most property home improvements. We also offer a repair service for older installations of double glazing.

Although based in Steyning, we work anywhere within the Sussex area.

Steve Franklin & Sons take care to install only quality, high performance products and provide our customers with superior levels of customer service. This means that we do not need to use high pressure sales and do very little advertising, as much of our business comes through recommendation and repeat business.

We are:

Members of FENSA (since its launch in 2002) and abide by Part L of building regulations.
Members of West Sussex County Council Trading Standards 'Buy with Confidence' scheme.

What we do

  • Glaziers

    • Double glazing installation
    • Timber windows
    • Sash windows
    • Replacement window services and repairs
  • Doors

    • Bi-fold doors
    • Timber doors
    • Patio doors
  • Conservatories

    • Conservatory maintenance
    • Conservatory repairs
    • Hardwood conservatories and orangeries

Customer reviews

Reviews summary

4.9
99 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Excellent work
Customer Service
Quality
Value
Can see why Franklin is a Trusted Trader would recommend anytime. Work delivered on time as promised at the quoted price to what we believe is a very good standard. This was below the quote received from the other two recommended companies in the area.
Customer in West Sussex21/03/2019
Outstanding service and quality
Customer Service
Quality
Value
We have used Steve Franklin & Sons Ltd for all our glazing requirements over the last 20 years and we are always impressed with their skill and level of service. Being a family owned business they take more care and concern over the work than more corporate outfits from the initial survey to the actual fitting. We have never felt they had anything other than an interest in doing a first class job for a fair price. The most recent job involved replacing an old casement window with a new one and we are very pleased with the result. The installation took place whilst work on refurbishing the bathroom was taking place at the same time and they worked very well with the plumbers on site even lending them a sealant gun when theirs had broken! I have no hesitation in recommending SFS Ltd and would commend them to anybody looking for a trustworthy and reliable installer.
Customer in West Sussex26/02/2019
Very professional and friendly
Customer Service
Quality
Value
Nothing is too much trouble for this family run business. They have replaced a number of windows for me over the last few years. Would highly recommend.
Customer in West Sussex19/01/2019
Replace windows
Customer Service
Quality
Value
Tidy, efficient and good workmanship.
David, Upper Beeding19/12/2018
Prompt, helpful and professional
Customer Service
Quality
Value
Double glazing - covered wall to increase window size in 1 room, changed position of windows in another, installed new windows and door in kitchen. Stood out because they made good suggestions and brought full samples of product, excellent work.
Hilary, West Sussex30/11/2018
Helpful and friendly.
Customer Service
Quality
Value
Fitted French doors for me in a friendly and proficient manner. All went well, no snags, all mess was cleared away and everything left tidy. Would thoroughly recommend and I would certainly use again. The doors look great and are a very good quality!
Raymond, West Sussex21/11/2018
Nice people to do business with
Customer Service
Quality
Value
A proper family business. Nothing is too much trouble. They replaced a window and a door in our kitchen. An excellent job well done.
Paul M26/10/2018
Excellent workmanship
Customer Service
Quality
Value
Franklin & Sons are a family business that take care to do an excellent job for you. The two lads were friendly, explained what they were doing and did an excellent job of replacing our windows. They went to great lengths to keep any dirt & disturbance to a minimum and made sure they cleaned up after they finished. A first class trader.
James, West Sussex15/10/2018
Great Job
Customer Service
Quality
Value
Steve's sons took out patio doors and put in new ones. They came at 8.30 am as arranged and completed by 17.10 pm. Excellent clean work. A very good price.Previously we had a new front door and side window which was also an excellent job. We will recommend them to other people in the future.
Laurie west sussex03/10/2018
Great work in Conservation area
Customer Service
Quality
Value
Steve gave valued and constructive advice about replacing a dormer window on our house in a conservation area. The subsequent work was carried out to a very high standard by Richard and Chris, involving some work which had not, and could not have, been foreseen. Throughout, we were kept advised of progress and the extra repair work. The result is a window that enhances the visual appearance of the house, whilst at the same time improving insulation. Highly recommend Steve Franklin & Sons.
ColinM13/08/2018