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Steve Franklin & Sons Co Ltd
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About
We are a local family run business established in 1994, incorporated in 2008, with many years of experience installing quality home improvements. Our main specialities are upvc windows and doors, Composite or Ali doors, but we can accommodate most property home improvements. We also offer a repair service for older installations of double glazing.
Although based in Steyning, we work anywhere within the Sussex area.
Steve Franklin and Sons take care to install only quality, high performance products and provide our customers with superior levels of customer service. This means that we do not need to use high pressure sales and do very little advertising, as much of our business comes through recommendation and repeat business.
Domestic installations are covered by a 10 year Insurance backed guarantee.
We are:
Members of FENSA (since its launch in 2002) and abide by Part L of building regulations.
Members of West Sussex County Council Trading Standards 'Buy with Confidence' scheme.
What we do
Glaziers
- Double glazing installation
- Timber windows
- Sash windows
- Replacement window services and repairs
- Aluminium Windows
- Double glazed units
- Double glazing repair
- Triple Glazing
- UPVC Windows
- Velux windows
Doors
- Bi-fold doors
- Timber doors
- Patio doors
- Aluminium doors
- Composite doors
- Door repairs
- French doors
- Front door
- UPVC doors
Double glazing
- Double glazing installation
- Double glazing repairs
Conservatories
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
119 reviews
Recommended
Recommended
by 100% of customers
Sort by
Replacement Windows & Doors
Customer Service
Quality
Value
We engaged Steve Franklin & Sons to replace all of our windows and three of our doors. The entire experience has been excellent. The initial engagement provided us with clear information, and there was absolutely no hard-sell. Pricing was clear, and no fees were required until we were fully happy with all of the installation. In addition to replacing the windows, we were given some excellent advice on insulation with a couple of our bay windows where we had clearly been losing significant heat in the past. The team added vastly improved insulation in these areas for us, all as part of the installation. All of the work performed was of excellent quality, and the end result looks fantastic. Nothing was rushed, and we were kept really well informed throughout the process. All in all we were honestly delighted with the entire experience. Overall we found this to be a polite, experienced and skilled business offering quality results and very fair value for money.
Customer in West Sussex
, work completed
Recommended
Replacement Patio Doors
Customer Service
Quality
Value
Second time we have used Franklin and Sons because of their attention to detail and reliability to do an excellent job. They treat you and your home with respect. We would not use anyone else. Highly recommend.
Customer in West Sussex
, work completed
Recommended
Franklin & Sons are a Five Star Plus Company
Customer Service
Quality
Value
All the windows and doors in our house were replaced. This included 11 windows, 3 sets of French doors each having 2 side windows and a front door. The work was completed on schedule and within the price quoted which was a very reasonable price. Steve and Richard with occasional help from Chris were just exceptional. The care taken in the installation was first class and it was so helpful to be fully informed and updated on how and what was being done each day. The quality of their work and attention to detail was outstanding. The finishing off work was just perfection and Richard, in particular would spend a great deal of time ensuring everything was 100%. A lovely friendly family company who are so helpful and take so much pride in their work. A thank you to Lesley as well for her patience with all of our questions. We are two very happy customers and highly recommend Franklins.
Ann & Peter in West Sussex
, work completed
Recommended
Replaced a door from the garden into the garage
Customer Service
Quality
Value
We received a quote that we were happy with and agreed an installation date. Richard arrived at the agreed time and completed the work to a very high standard. There was very little disruption and no mess left afterwards.
Customer in Surrey
, work completed
Recommended
Excellent Job
Customer Service
Quality
Value
They replaced 10 double glazed windows including 4 bays and reinstated the shutters. The work was carried out on time and as per the quotation. They were very professional, helpful and tidy. We have used the Franklins before as they fitted our bifold doors and would highly recommend them.
Customer in Brighton and Hove
, work completed
Recommended
Excellent work, very happy to recommend the Franklins
Customer Service
Quality
Value
The Franklins fitted ten new windows (including a bay), a bi-fold patio door and a rear door. They were a pleasure to deal with from day one to the completion of the work. They completed the work on schedule and on budget. They were happy to listen to what we wanted and gave helpful advice throughout. They were very professional and took pride in the quality of their work. I would recommend them to anyone thinking of having similar work carried out.
Customer in West Sussex
, work completed
Recommended
Replacement Garage Door and Window
Customer Service
Quality
Value
Turned up promptly and worked efficiently and at a safe distance all day. Left the garage clean and tidy. Would definitely use again.
Customer in West Sussex
, work completed
Recommended
Clean, efficient workmanship
Customer Service
Quality
Value
We have used this company before and were very satisfied with the whole transaction. They are very competitively priced and carry out the work in an efficient, capable way, They clean up after themselves very well and we are very satisfied with their work. They are very pleasant at at all stages and we would and indeed have recommended them to others.
Customer in West Sussex
, work completed
Recommended
Great again
Customer Service
Quality
Value
This is the 3rd time that I have used Steve & Richard to do work for me. Moved home last November and needed a new front door and porch door. Based on my previous experiences they were the natural choice. I didn't even bother getting a separate quote to compare as I trust their prices and quality of work. It took a while to get the porch door but this was due to manufacture, as they have to be bespoke made due to having an arch. The work was completed to a very high standard. Steve & Richard worked late to get the bulk of the job done on first day, then came back the next morning to finish off. Really pleased with the finished look. Good communication from Lesley as to what and when. Would recommend to anyone thinking of having any work done. It may take a bit longer to get a slot for work to be done but worth the wait for the finished product. Thanks
Customer in West Sussex
, work completed
Recommended
Replacement windows
Customer Service
Quality
Value
Eight double-glazed windows were replaced. Work was carried out on time and with the minimum of disruption. Everything finished very professionally. Any issues were swiftly resolved.
Customer in West Sussex
, work completed
Recommended