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Steve Franklin & Sons Ltd

Logo on white
Profile thumb franklin double glazing steyning sussex

4.9

82 Reviews

About

We are a local family run business established in 1994 with many years of experience installing quality home improvements. Our main specialities are windows, doors, conservatories, soffits and fascias, but we can accommodate most property home improvements. We also offer a repair service for older installations of double glazing.

Although based in Steyning, we work anywhere within the Sussex area.

Steve Franklin & Sons take care to install only quality, high performance products and provide our customers with superior levels of customer service. This means that we do not need to use high pressure sales and do very little advertising, as much of our business comes through recommendation and repeat business.

We are:

Members of FENSA (since its launch in 2002) and abide by Part L of building regulations.
Members of West Sussex County Council Trading Standards 'Buy with Confidence' scheme.

What we do

  • Glaziers

    • Double glazing installation
    • Timber windows
    • Sash windows
    • Replacement window services and repairs
  • Doors

    • Bi-fold doors
    • Timber doors
    • Patio doors
  • Conservatories

    • Conservatory maintenance
    • Conservatory repairs
    • Hardwood conservatories and orangeries

Customer reviews

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Reviews summary

4.9
82 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
FIRST CLASS INSTALLERS
Customer Service
Quality
Value
Brilliant service from start to finish. Richard and Chris worked tirelessly replacing 7 windows in my property to a very high standard with special attention to every detail. They were friendly and courteous at all times and a pleasure to deal with. I am delighted with my smart new windows and would highly recommend this family business to anyone.
Azzopardi21/11/2017
Excellent
Customer Service
Quality
Value
Prompt, professional & would highly recommend them.
Pippa, West Sussex10/10/2017
Love it!
Customer Service
Quality
Value
Steve's sons fitted our new door for us. They were polite and efficient, leaving everything spotless. It looks so smart and we feel so safe. Everything was brilliant, from Steve coming to quote, his wife discussing options and his sons delivering and fitting the product. Thank you!
Amanda, West Sussex06/10/2017
Good at windows, ordering just OK.
Customer Service
Quality
Value
Professional, tidy and polite. Good job done of replacing windows in entire (old) house. Efficient clear up each day. Incorrect windows order supplied and fitted. Resolution reached swiftly and cordially.
Stephanie, West Sussex01/10/2017
Tricky job done well
Customer Service
Quality
Value
The job was to remove old, broken PVC bifold doors and replace with new aluminium doors. The removal was time consuming & difficult but the whole job was done in a long today to a high standard. Very pleased.
Nicola, West Sussex26/09/2017
Knowledgeable and polite
Customer Service
Quality
Value
Competitive quote, knowledgeable survey, prompt installation polite and tidy workmen. Only negative was the wait between booking and installation.
Rebecca, West Sussex01/09/2017
My review
Customer Service
Quality
Value
Could not fault.
Stephen, West Sussex15/08/2017
Brilliant job
Customer Service
Quality
Value
Prompt and professional and nice to see a uniform. Very polite and clean covered all the floor. Will use again.
Joe, Surrey07/08/2017
Great Job
Customer Service
Quality
Value
Steve and Richard complete another 2 windows for me. As always they made a brilliant job of it. Steve and his sons replaced all windows and doors at my property and I would highly recommend them! Great products and a real great service. Very trustworthy especially for a woman on her own.
Sandra, West Sussex24/07/2017
Brilliant job & prompt & professional
Customer Service
Quality
Value
On time - clean - very good job of fitting patio door.
Robert, West Sussex11/07/2017