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Steve Franklin & Sons Co Ltd

Profile thumb franklin double glazing steyning sussex

4.9

111 Reviews

About

We are a local family run business established in 1994, incorporated in 2008, with many years of experience installing quality home improvements. Our main specialities are upvc windows and doors, Composite or Ali doors, but we can accommodate most property home improvements. We also offer a repair service for older installations of double glazing.

Although based in Steyning, we work anywhere within the Sussex area.

Steve Franklin and Sons take care to install only quality, high performance products and provide our customers with superior levels of customer service. This means that we do not need to use high pressure sales and do very little advertising, as much of our business comes through recommendation and repeat business.

Domestic installations are covered by a 10 year Insurance backed guarantee.

We are:

Members of FENSA (since its launch in 2002) and abide by Part L of building regulations.
Members of West Sussex County Council Trading Standards 'Buy with Confidence' scheme.

What we do

  • Glaziers

    • Double glazing installation
    • Timber windows
    • Sash windows
    • Replacement window services and repairs
  • Doors

    • Bi-fold doors
    • Timber doors
    • Patio doors
  • Conservatories

    • Conservatory maintenance
    • Conservatory repairs
    • Hardwood conservatories and orangeries
  • Double glazing

Customer reviews

4.9
111 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Great again
Customer Service
Quality
Value
This is the 3rd time that I have used Steve & Richard to do work for me. Moved home last November and needed a new front door and porch door. Based on my previous experiences they were the natural choice. I didn't even bother getting a separate quote to compare as I trust their prices and quality of work. It took a while to get the porch door but this was due to manufacture, as they have to be bespoke made due to having an arch. The work was completed to a very high standard. Steve & Richard worked late to get the bulk of the job done on first day, then came back the next morning to finish off. Really pleased with the finished look. Good communication from Lesley as to what and when. Would recommend to anyone thinking of having any work done. It may take a bit longer to get a slot for work to be done but worth the wait for the finished product. Thanks
Customer in West Sussex Posted on 19/10/2020 , work completed 15/10/2020
Replacement windows
Customer Service
Quality
Value
Eight double-glazed windows were replaced. Work was carried out on time and with the minimum of disruption. Everything finished very professionally. Any issues were swiftly resolved.
Customer in West Sussex Posted on 12/08/2020 , work completed 31/07/2020
Lockdown door
Customer Service
Quality
Value
During lockdown - I sent an email in order to replace our front door - it has been completed to an excellent standard.
Deborah, West Sussex Posted on 29/07/2020 , work completed 16/07/2020
Very clean and efficient
Customer Service
Quality
Value
Very tidy, turned up on time on day specified very impressed even brought own tea -coffee, etc... would highly recommend all work
Customer in West Sussex Posted on 28/06/2020 , work completed 26/06/2020
Excellent job under social distancing conditions
Customer Service
Quality
Value
Steve and Richard replaced two doors and two old double glazed panes of glass. There were supply issues, partly caused by the lock-down, and the family kept us informed throughout. Once on site, they worked quickly and efficiently, doing a very neat job, and tidying up carefully afterwards. The products they supplied are good quality. They were both very pleasant and helpful, giving us maintenance tips and advice before they left. They were recommended to us by a neighbour, and we would recommend them to anyone.
Customer in West Sussex Posted on 06/06/2020 , work completed 05/06/2020
Very happy from start to finish
Customer Service
Quality
Value
Replacement French doors.Good price.Arrived before expected. Very pleasant, tidy workmen.Minimal disruption.Left everything in good order.Would recommend.
Jennifer, West Sussex Posted on 15/10/2019 , work completed 15/10/2019
My review
Customer Service
Quality
Value
2 bay windows were replaced at the front of our terraced house. This was carried out on dates agreed & according to budget. Care was taken to carry out work to a very high standard. Steve Franklin & his son were friendly & helpful. They also made every effort to keep rooms dust free. If any problems or questions arise, we were told not to hesitate to call them.
Mary, East Sussex Posted on 04/09/2019 , work completed 04/09/2019
You are lucky if the Franklins can fit your project into their busy schedule!
Customer Service
Quality
Value
They replaced all my many doors and windows efficiently and tidily. Good planning and good service. Very impressive. Steve likes Jaffa Cakes and Digestive biscuits and one lump of sugar in his tea! His son Richard is less demanding. Chris thinks he is more handsome than brother Richard. All three are very professional and very friendly. The fabulous Franklins. You will not find a better team to install your doors and windows.
Customer in West Sussex Posted on 26/08/2019 , work completed 15/08/2019
Prompt & professional.
Customer Service
Quality
Value
Date set - turned up at time agreed. Completed job in a professional manner, very pleasant. Work done on one of the hottest days of the year but they remained happy all day.
Velma, West Sussex Posted on 23/07/2019 , work completed 23/07/2019
Trustworthy and professional.
Customer Service
Quality
Value
It took a while for our order to be achieved but a clear explanation was provided. 'The guys' were fantastic. Our old windows were in a terrible state and badly bodged, so the job took longer than predicted in order to obtain a fantastic finish. They worked with my builder to finalise some finishing details and co-ordinate brickwork with window fitting. Great job. Great guys.
Hannah, West Sussex Posted on 20/05/2019 , work completed 20/05/2019