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Endorsed by Which? Trusted Traders

Steve Franklin & Sons Co Ltd

Profile thumb franklin double glazing steyning sussex
4.9

117 Reviews

About

We are a local family run business established in 1994, incorporated in 2008, with many years of experience installing quality home improvements. Our main specialities are upvc windows and doors, Composite or Ali doors, but we can accommodate most property home improvements. We also offer a repair service for older installations of double glazing.

Although based in Steyning, we work anywhere within the Sussex area.

Steve Franklin and Sons take care to install only quality, high performance products and provide our customers with superior levels of customer service. This means that we do not need to use high pressure sales and do very little advertising, as much of our business comes through recommendation and repeat business.

Domestic installations are covered by a 10 year Insurance backed guarantee.

We are:

Members of FENSA (since its launch in 2002) and abide by Part L of building regulations.
Members of West Sussex County Council Trading Standards 'Buy with Confidence' scheme.

What we do

  • Glaziers

    • Double glazing installation
    • Timber windows
    • Sash windows
    • Replacement window services and repairs
  • Doors

    • Bi-fold doors
    • Timber doors
    • Patio doors
  • Double glazing

  • Conservatories

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
117 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Franklin & Sons are a Five Star Plus Company
Customer Service
Quality
Value
All the windows and doors in our house were replaced. This included 11 windows, 3 sets of French doors each having 2 side windows and a front door. The work was completed on schedule and within the price quoted which was a very reasonable price. Steve and Richard with occasional help from Chris were just exceptional. The care taken in the installation was first class and it was so helpful to be fully informed and updated on how and what was being done each day. The quality of their work and attention to detail was outstanding. The finishing off work was just perfection and Richard, in particular would spend a great deal of time ensuring everything was 100%. A lovely friendly family company who are so helpful and take so much pride in their work. A thank you to Lesley as well for her patience with all of our questions. We are two very happy customers and highly recommend Franklins.
Ann & Peter in West Sussex Posted on 10/04/2021 , work completed 08/12/2020
Replaced a door from the garden into the garage
Customer Service
Quality
Value
We received a quote that we were happy with and agreed an installation date. Richard arrived at the agreed time and completed the work to a very high standard. There was very little disruption and no mess left afterwards.
Customer in Surrey Posted on 17/02/2021 , work completed 15/02/2021
Excellent Job
Customer Service
Quality
Value
They replaced 10 double glazed windows including 4 bays and reinstated the shutters. The work was carried out on time and as per the quotation. They were very professional, helpful and tidy. We have used the Franklins before as they fitted our bifold doors and would highly recommend them.
Customer in Brighton and Hove Posted on 04/02/2021 , work completed 11/11/2020
Excellent work, very happy to recommend the Franklins
Customer Service
Quality
Value
The Franklins fitted ten new windows (including a bay), a bi-fold patio door and a rear door. They were a pleasure to deal with from day one to the completion of the work. They completed the work on schedule and on budget. They were happy to listen to what we wanted and gave helpful advice throughout. They were very professional and took pride in the quality of their work. I would recommend them to anyone thinking of having similar work carried out.
Customer in West Sussex Posted on 28/01/2021 , work completed 25/01/2021
Replacement Garage Door and Window
Customer Service
Quality
Value
Turned up promptly and worked efficiently and at a safe distance all day. Left the garage clean and tidy. Would definitely use again.
Customer in West Sussex Posted on 24/01/2021 , work completed 22/01/2021
Clean, efficient workmanship
Customer Service
Quality
Value
We have used this company before and were very satisfied with the whole transaction. They are very competitively priced and carry out the work in an efficient, capable way, They clean up after themselves very well and we are very satisfied with their work. They are very pleasant at at all stages and we would and indeed have recommended them to others.
Customer in West Sussex Posted on 20/11/2020 , work completed 20/11/2020
Great again
Customer Service
Quality
Value
This is the 3rd time that I have used Steve & Richard to do work for me. Moved home last November and needed a new front door and porch door. Based on my previous experiences they were the natural choice. I didn't even bother getting a separate quote to compare as I trust their prices and quality of work. It took a while to get the porch door but this was due to manufacture, as they have to be bespoke made due to having an arch. The work was completed to a very high standard. Steve & Richard worked late to get the bulk of the job done on first day, then came back the next morning to finish off. Really pleased with the finished look. Good communication from Lesley as to what and when. Would recommend to anyone thinking of having any work done. It may take a bit longer to get a slot for work to be done but worth the wait for the finished product. Thanks
Customer in West Sussex Posted on 19/10/2020 , work completed 15/10/2020
Replacement windows
Customer Service
Quality
Value
Eight double-glazed windows were replaced. Work was carried out on time and with the minimum of disruption. Everything finished very professionally. Any issues were swiftly resolved.
Customer in West Sussex Posted on 12/08/2020 , work completed 31/07/2020
Lockdown door
Customer Service
Quality
Value
During lockdown - I sent an email in order to replace our front door - it has been completed to an excellent standard.
Deborah, West Sussex Posted on 29/07/2020 , work completed 16/07/2020
Very clean and efficient
Customer Service
Quality
Value
Very tidy, turned up on time on day specified very impressed even brought own tea -coffee, etc... would highly recommend all work
Customer in West Sussex Posted on 28/06/2020 , work completed 26/06/2020