Endorsed by Which?

Steve Franklin & Sons Co Ltd

4.9

119 Reviews

Why you can trust this trader

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About

We are a local family run business established in 1994, incorporated in 2008, with many years of experience installing quality home improvements. Our main specialities are upvc windows and doors, Composite or Ali doors, but we can accommodate most property home improvements. We also offer a repair service for older installations of double glazing.

Although based in Steyning, we work anywhere within the Sussex area.

Steve Franklin and Sons take care to install only quality, high performance products and provide our customers with superior levels of customer service. This means that we do not need to use high pressure sales and do very little advertising, as much of our business comes through recommendation and repeat business.

Domestic installations are covered by a 10 year Insurance backed guarantee.

We are:

Members of FENSA (since its launch in 2002) and abide by Part L of building regulations.
Members of West Sussex County Council Trading Standards 'Buy with Confidence' scheme.

What we do

  • Glaziers

    • Double glazing installation
    • Timber windows
    • Sash windows
    • Replacement window services and repairs
    • Aluminium Windows
    • Double glazed units
    • Double glazing repair
    • Triple Glazing
    • UPVC Windows
    • Velux windows
  • Doors

    • Bi-fold doors
    • Timber doors
    • Patio doors
    • ​Aluminium doors
    • Composite doors
    • Door repairs
    • French doors
    • Front door
    • UPVC doors
  • Double glazing

    • Double glazing installation
    • Double glazing repairs
  • Conservatories

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
119 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Excellent job
Customer Service
Quality
Value
Friendly family firm. Clear on cost, no hard sell. Very reasonable high quality windows put in by friendly courteous and highly professional grafters. Would highly recommend. We will definitely use them again for further work.
Hayley, West Sussex Posted on 14/08/2015 , work completed 14/08/2015
Efficient and friendly.
Customer Service
Quality
Value
Replaced windows/doors on two fourth-floor flat rooms. Arrived on time, job completed on schedule. Pleasant and efficient, and would not hesitate to use again.
Peter, West Sussex Posted on 03/08/2015 , work completed 03/08/2015
My Review
Customer Service
Quality
Value
Unhesitatingly recommended.
L, West Sussex Posted on 16/07/2015 , work completed 16/07/2015
Efficient and friendly.
Customer Service
Quality
Value
Friendly and efficient staff, work looks good and tidy finish. Had all windows and doors replaced, truth will be if they last!
Which? Trusted Traders Consumer Posted on 01/07/2015 , work completed 01/07/2015
As good as one could hope for.
Customer Service
Quality
Value
A perfect job, from inception to completion. A fine professional team!
Andrew, West Sussex Posted on 22/06/2015 , work completed 22/06/2015
A professional team.
Customer Service
Quality
Value
We found Steve on the Which Traders website. We have had fantastic service throughout and are very pleased with the work carried out. Steve and his sons worked conscientiously, cleanly and on time. Would definitely recommend their firm.
Sue, West Sussex Posted on 04/06/2015 , work completed 04/06/2015
Very happy with quality of work.
Customer Service
Quality
Value
Disappointed in delay in starting work after confirming order.
Steve, Hampshire Posted on 01/06/2015 , work completed 01/06/2015
Great job, polite & tidy
Customer Service
Quality
Value
Very professional workmanship, courteous and did a great job and good clean up on completion.
Sylvia, West Sussex Posted on 11/05/2015 , work completed 11/05/2015
My Review
Customer Service
Quality
Value
I found this company online and chose them based on general customer reviews to replace a front door and frame. From initial visit, through quoting, ordering and installation they have been extremely helpful, friendly and professional. The work was carried out on 28/04/15 to a very high standard of workmanship. The quality and finish is excellent. I thoroughly recommend this company.
Graham, West Sussex Posted on 28/04/2015 , work completed 28/04/2015
My Review
Customer Service
Quality
Value
Top glass
Derrick, West Sussex Posted on 21/04/2015 , work completed 21/04/2015