Endorsed by Which?

Steve Thompson

5.0

24 Reviews

Opening Hours
Today - 08:00–20:00
  • Monday 08:00–20:00
  • Tuesday 08:00–20:00
  • Wednesday 08:00–20:00
  • Thursday 08:00–20:00
  • Friday 08:00–20:00
  • Saturday 08:00–20:00
  • Sunday 08:00–20:00

About

I started out 30 years ago as a carpenter working on the building sites, working with architects, engineers, i then progressed onto working alongside other trades, plastering, plumbing, tiling, etc. expanding my skills, i now work for myself, i design, plan and complete all my jobs myself. I have found the best thing about having one man on the job i stay focused on the design which does not get lost when you have a multitude of men coming through the door plus the job does not get held up waiting for a trade to arrive.
I have never advertised my business, all my work comes via word of mouth, just ordinary folk passing me on because i did a nice job in their home and listened to what they wanted.
I love my job, it`s just a bonus to make a living doing what i love doing, looking at the bigger picture and putting something forward which no one else has thought of but makes their job just that little bit better, nothing is ever too much trouble at all.
I am very lucky to have worked for some great people.

What we do

  • Carpenters

    • Joinery and carpentry
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom design services
    • Bathroom refurbishment
    • Bathroom Installation
    • Bathroom tiling
    • Electric Showers
    • Wet rooms

Customer reviews

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5.0
24 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
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Good quality work
Customer Service
Quality
Value
Mr. Thompson replaced a kitchen. He understood our requirements and gave useful advice and recommendations. The work was done to a high standard using good quality material. Mr. Thompson is approachable, helpful and explains everything well. The work was done to the agreed schedule and budget. I would employ him again.
Customer in Cambridgeshire Posted on 01/07/2023 , work completed 20/06/2023
The trader replied (on 19/07/2023)
Thank you very much for your kind and honest words, it was a pleasure to be able to help. There were many things which I found along the way that were not correct and even though they would not have been seen I could not leave them, if it had been my own house I would know they were there so I put them right and although it was likely over engineered, I know this kitchen will last for 100 years! If ever you need me, I am here.
Refurbished timber doors and windows - excellent job
Customer Service
Quality
Value
Steve recently refurbished several sets of timber doors and windows in our property. The windows had been painted shut for many years and he's done a beautiful job of restoring them to full function. Three sets of doors also needed substantial work and all are working beautifully now. I was particularly impressed by Steve's communication when I first contacted him (having read previous reviews here) - he phoned and then came round to provide an estimate for the work not long after I had contacted him, and although his start date for the work was delayed, he did keep in touch regularly to let me know the revised schedule. In undertaking the work, he was extremely pleasant and good-humoured, he always tidied up at the end of each day and his original estimate of the work was very close to the final invoice, despite various unexpected issues arising along the way (such as a rotting door frame and window sill!). In short, I would recommend him very highly and would certainly use him again on future work.
Customer in Cambridgeshire Posted on 30/08/2022 , work completed 23/08/2022
Designing and fitting an En-suite
Customer Service
Quality
Value
Steve did an excellent job designing and fitting an en-suite in our bedroom cubby hole. He was hard working, very knowledgeable and always professional in his approach. I can thoroughly recommend him.
Customer in Cambridgeshire Posted on 08/08/2022 , work completed 12/07/2022
The trader replied (on 22/09/2022)
It was a room no bigger than a bath, many men shook their heads and said it couldn`t be done, well, stand aside those lesser tradesmen because i did it! I wanted to give you a second wc and an ensuite with handwash basin, important in a house where the siblings are at an age where they will commandeer the bathroom for a few hours! And, the shower enclosure was a beefy size too! A lot of trades will shy away from a challenge, they prefer the `one out, one in` jobs, well, release the creativity of what can be achieved. Many thanks again.
Downstairs cloakroom refit
Customer Service
Quality
Value
Very pleased with the work done to a high standard .Steve was able to work around our dates and needing to get the flooring done seperately.So very pleased with the finished result .Steve is very friendly and takes pride in his work taking time to get it right .Would not hesitate to recommend him.
Customer in Cambridgeshire Posted on 21/02/2022 , work completed 11/02/2022
Fitting bath panel and taps
Customer Service
Quality
Value
Steve was extremely approachable and helpful right from the start. He was meticulous in his work spending time constructing a solid frame for the bath panel. He was clean and tidy throughout his work and he kept to budget. Overall very pleased and would use him again.
Customer in Cambridgeshire Posted on 20/01/2022 , work completed 18/01/2022
The trader replied (on 27/01/2022)
I just wanted to say a quick thank you for writing a really nice review, i am lucky in that i get to help out some good local folks and i enjoyed making your house nice again after previous trades had let you down so i hope it renews the faith that people should have in any tradesman. If ever you need me, i am here...
Fantastic Job Refitting Bathroom and Floors
Customer Service
Quality
Value
Right from the start we had a great experience with Steve. He was generous with his time discussing solutions and breaking down what to expect. The bulk of the work was a bathroom refit - involving gutting the room (replacing the floor and walls), moving the pipe work and fitting the bathroom suite. Other jobs included fixing creeky hallway floors and routing cables through walls. All the work including many additions was completed not only on time but beautifully and to an extremely high standard. What sets Steve apart is his high standard of work and attention to detail combined with honest and considerate customer service. Steves experience on building sites, building from foundations and in all the trades ensured there were no gaps in how the project was planned and executed which you dont get knowing only one trade in isolation. If a wall wasnt perfectly straight, steve would modifying studwork. If a floor wasn't completely level, steve would plane the joists. Steve even fixed what he could of shoddy work left behind from previous jobs such as securing noisey, rattling pipes while the floor was open. As a character steve is a very comfortable, trustworthy and considerate person to have around. As well as a good communicator - not just giving progress updates but also thorough explanations, helping me learn and understand aspects of the job. I can't recommend Steve highly enough and hope to involve him on our other renovation projects in the future.
Customer in Cambridgeshire Posted on 18/11/2021 , work completed 25/10/2021
The trader replied (on 23/11/2021)
Thank you for such lovely words, you honour me with fine accreditations, i have enjoyed working with you guys and i will enjoy coming back even more so. It works so well for everyone when people are open with each other and all a tradesman has to do is good honest work to a standard that he would have in his own house so it is not beyond the skills of all men to do this. An air of humility also goes a way so a man does not get ahead of himself and remember, the people you work for, it is their home, not just a job so to be able to create is an art.
Great job done on refitting our en-suite
Customer Service
Quality
Value
We waited a long time to get Steve's services. All his reviews were great and we were sure he would do a good job. It turned out to be a complicated bit of work and he had to use all his skills to sort out problems as they arose. He was very good at making suggestions to improve things as he went. Steve would say he is not the fastest worker because he does all the trades himself and he is always looking for perfection, but if you are patient he will do a very good job. Most days he worked very long hours into the evening to get bits of work finished. Keep plying him with cups of tea and he will be happy. We are very thrilled with our new en-suite.
Customer in Cambridgeshire Posted on 30/09/2021 , work completed 28/09/2021
Fantastic service
Customer Service
Quality
Value
Steve did a great job fixing a leak in our shower. It was a pleasure to use his services and we would highly recommend him.
Customer in Cambridgeshire Posted on 30/08/2021 , work completed 12/08/2021
Fast and friendly
Customer Service
Quality
Value
He was very quick to respond and setup a time to both view the job & a date to work on. He was incredibly friendly and his work was very clean and did exactly what I needed. I greatly appreciated his thorough checks after the work was done to ensure quality. I will be hiring him again.
Jonathan in Cambridgeshire Posted on 16/08/2021 , work completed 16/08/2021
The trader replied (on 17/08/2021)
Thank you Jonathon it was a pleasure to help you both out, I know how busy you are so it was a big surprise to see a review so quickly! It is also really good to help someone out in my neighbourhood so when you next need me, I am here...
Most helpful person ever
I’m moving home and need the bathrooms renovated and didn’t know where to start. Steve took me through all the dos and don’ts of bathrooms refits. And shared tips with me from his wealth of experience. I’m so grateful and feel so much more confident in my search for the right fittings and decision making. Thank you so much!
Rowena in Greater London Posted on 05/06/2021 (Reviewer did not use service)
The trader replied (on 17/06/2021)
Thank you, Rowena, for your lovely words, I certainly didn't expect you to write, it was just nice to help out a fellow person if lots of people helped the world would be a better place and it gives so much joy to do so. If ever you need any more help, I am here...
New bathroom, storage cupboard and toilet, all done to a very high standard
Customer Service
Quality
Value
Steve did a fantastic job of rebuilding my bathroom, and I couldn't be happier with the result! The job involved tearing out the old bathroom and fitting new furniture, plumbing, and tiles, but also tearing out and adding walls to make a built in cupboard on 2 levels, as well as replacing the downstairs toilet. All of these were done to a very high standard, with extreme attention to detail, and all within the estimated time-frame. Steve was unfazed whenever unforeseen problems arose, and was always ready with solutions. Furthermore, he was always available to discuss any and all aspects of the job, answer any questions that we had in detail, and talk us through the process of each step of the work. I should also mention that it was a pleasure having Steve around the house; while I'm glad the job is done, I will miss the conversations over cups of tea! Overall, I would thoroughly recommend Steve to anyone looking to have any sort of work done, without hesitation!
Matthew in Cambridge Posted on 18/04/2021 , work completed 14/04/2021
The trader replied (on 20/04/2021)
I am truly honoured in that i meet some fantastic people to help out such as Matt and Michelle, so thank you very much for your kind words. You were really involved with all the fine logistics and took a great interest in how it all goes together, it is such a great bonus to work with someone with an engineering back ground and appreciates the details, it was a very long job as i like to work to a standard and you guys were just great, Matt is just such a genuine guy! I have been spoilt with many cups of tea and i shall miss our talks on science, engineering and philosophy!
A kind and skilled man who goes the extra mile
Customer Service
Quality
Value
We had been bothered with a water pipe that was banging against a joist for some weeks. It was in a bedroom and made sleep very difficult. Having had to wait to get the boiler, which we thought was the cause, checked by the Gas Board, it was only a week or so before Christmas that we realised we would have to find a carpenter to look into it. Thanks to Trusted Traders and by good luck, I found Steve. It was only a small job but fiddly: removing fitted carpet and hard board and then getting under the floorboards to find the problem and working out how to cushion the pipe. Steve was very busy and only got to us at 3.30pm on Christmas Eve but he set about the job with great care, found and sorted out the difficulty and left things all neat and tidy, at 6.30pm on Christmas Eve, when he could easily have said it was too late. It helped a lot that Steve is familiar with all the building trades and not just carpentry so he knew how to locate the problem quickly. What an act of kindness as well as professionalism! I could not rate him more highly. He will be top of my list for any future work we need to have done.
Customer in Cambridgeshire Posted on 04/01/2021 , work completed 24/12/2020
Impressive QC and attention to detail
Customer Service
Quality
Value
Steve recently fixed a leaking shower for us - and by 'fixed' I mean removed the enclosure, carefully removed the tiles, improved the stud work, replaced the damaged plasterboard, replaced the tiles and refitted the enclosure. He did an amazing job - and even sourced new tiles that were apparently out of stock everywhere - and we're really pleased with Steve's QC and attention to detail. It was done to schedule and budget and Steve was a pleasure to have around, as he always talked us through his daily work and answered any questions we had. Steve has also done a few other jobs for us over the years, from carpentry to plumbing and plastering, and he's always impressed. He's now our go-to builder for any improvement or repair work we need doing. Highly recommended.
Customer in Peterborough Posted on 27/11/2020 , work completed 30/10/2020
Utility room worktop (wood)
Customer Service
Quality
Value
Steve did a brilliant job of the Utility room. His craftsmanship is precise and very accurate. He is very professional and we would recommend him to anyone in need of carpentry work. Thank you Steve, we are very pleased with the work you have done.
Customer in Peterborough Posted on 11/11/2020 , work completed 10/11/2020
The trader replied (on 15/12/2020)
Thank you Esther for your lovely words. Thank you for waiting a while for me, now your new worktops are a compliment to all the rest of the work your good man has done. It was both enjoyable and a pleasure to help, and if you need any help for future projects, i am here..
Fantastic Job Fitting Kitchen!
Customer Service
Quality
Value
We booked Steve to fit our new kitchen earlier this year and he has done a great job. There were a few unexpected issues surrounding our plumbing and some electrical work, but nothing fazed Steve and he sorted these out quickly and to a very high standard. Everything was done in good time, and each part of the job was explained to us and Steve showed off all the neat tricks and bits he'd done that other workmen wouldn't bother with. Cabinets and worktops were installed, new lights installed, a new sink installed and pipework behind the sink and washing machine tidied so the washing machine would sit flush under the worktop, something it never did before! Steve also moved our cooker switches from being in a cupboard to being on the wall, and tiled the walls under the units. Steve also did our floor, which we forgot to mention in our original quote, but he fitted this perfectly and very quickly. On top of being a highly professional and talented tradesman, Steve is also a nice person to have around the house, always happy for a quick chat over a cup of tea and to explain what he's doing. He keeps everything very tidy at the end of each day. The work was done quicker than anticipated and whilst the quote increased a little due to the request for flooring, this was explained in advance and we were happy with the initial quote and overall price paid. I can't recommend him highly enough, he has absolutely transformed our kitchen, and it is now perfect.
Owen Posted on 25/10/2020 , work completed 16/10/2020
The trader replied (on 01/11/2020)
Many thanks Owen for your kind words, it was a pleasure in helping you and your good lady out. I am lucky in that i find some great people to work with and there is none greater than you, i enjoyed very much your warm hospitality ( many cups of tea) ! I am truly humbled by all the lovely things you said which inspires me more so to carry the banner of `Which` and being a good and honest tradesman. If ever you need me, i am here...
New Hall Floor
Customer Service
Quality
Value
Undertook a very tricky job with great skill and competence. Very happy with the result
Ian , Camebridge Posted on 24/09/2020 , work completed 10/09/2020
Fantastic new bathrooms
Customer Service
Quality
Value
We did the usual and asked 3 builders to quote us to replace our bathroom and en-suite. Steve was the only one who didn’t advise we just rip out the old and replace like for like. Steve came up with ingenious ways of hiding existing pipe work in the flooring and after taking down false walls, replacing flooring and removing ugly housing around the toilet etc we have now have a lovely modern en-suite with a considerably larger shower area. Steve helped us all along the way advising us on what brands to purchase and types of tiles to use and we are absolutely delighted with the end result. Steve is 100% trustworthy, a really nice guy and pays meticulous attention to detail to make sure everything is done right. The job took around 8 weeks from start to finish and considering the amount of work involved in the transformation. We are happy with this. Steve even managed to come in under his original estimate which was a bonus and demonstrates the integrity of the man. I would have no hesitation whatsoever in recommending Steve if you need your bathrooms renovated.
Customer in Cambridgeshire Posted on 14/07/2020 , work completed 30/05/2020
Friendliness, quality, resourcefulness: happy customer.
Customer Service
Quality
Value
I asked Steve to come and sort out a problem with the doorway to my house, based on his Which Trusted Traders reviews and, if I'm honest, his helpful manner on the initial phone call. He arrived as agreed and worked steadily and logically to put things right. He was efficient, professional and courteous throughout the work. I thought they'd stopped making craftsmen like Steve and was happy to be proved wrong. He was friendly and took a real interest in getting things just right, explaining what he proposed to do as he went along and discussing with me the different options. Would I use him again and recommend him to others? Definitely.
Customer Posted on 10/07/2020 , work completed 10/07/2020
Toilet leak fixed
Customer Service
Quality
Value
Steve stopped a toilet in my house leaking by switching off the water supply to it. This is all I required in the short term as I have several other toilets in my house that I can use. He also demonstrated to me how to switch the water supply to the toilet on and off, how to remove the faulty part from the toilet and how to fit a replacement part that I could order. He did all this while maintaining the current rules on social distancing. I was very impressed by Steve's willingness to help, his professionalism and his very pleasant manner.
Customer in Cambridgeshire Posted on 22/04/2020 , work completed 22/04/2020
Assessment Reference
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Very happy with work, really great quality and attention detail. would highly recommend.
Customer Reference Posted on 02/12/2019 , work completed 02/12/2019
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Steve has done a few jobs for us and does a really good job and done to a very good quality and standard. He takes his time to do a great job with all the details. Does the whole job and will have him back again. Would highly recommend. Master of all trades. Really nice guy.
Customer Reference Posted on 13/11/2019 , work completed 13/11/2019
Assessment Reference
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Steve has done work for me for more than 20 years. The latest project was the modernisation of a 100 year old house in St Neots which was carried out to my complete satisfaction on time and within budget. He is a carpenter and joiner by trade but is quite capable of carrying out most building trades. I have no hesitation in recommending his work and hope to employ him on future projects.
Paul Kotowski Posted on 01/11/2019 , work completed 01/11/2019
Assessment Reference
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Very pleased with the work, Steve completely re designed the roof and completed the work with a great finished. will 100% use again. Steve went above and beyond.
Customer Reference Posted on 22/10/2019 , work completed 22/10/2019
Assessment Reference
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We used Steve for the installation of our new bathroom suite and shower. The work involved completely gutting the existing bathroom, replastering, installing the suite and tiling - the full works. Over the six week period Steve was a pleasure to have around the house. Nothing was ever too much trouble, and Steve offered creative solutions to any problem we threw at him! His attention to detail and the quality of the finished job is superb. Steve is very accommodating and flexible and we knew we were in safe hands! I can't recommend Steve highly enough - he is a rare breed :)
Mr Pearson Posted on 09/08/2019 , work completed 09/08/2019
Assessment Reference
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Value
Steve replaced an existing shower unit in our house that was leaking water. This included replacing the shower tray, wall panels and shower valve. He completed the work in a timely manner, always demonstrating a very helpful and 'Can do' manner. I am pleased to say the shower works well and no longer leaks. Steve is easy to work with and I have since recommended him to friends.
G.Morroll Posted on 30/06/2019 , work completed 30/06/2019