Steve Thompson

Steve's work was of an excellent quality. He prides himself on an excellent finish with great attention to detail. Steve was particularly adept at dealing with any problems that our 60 year old steel-framed house presented him with. He surveyed the job in great detail and always discussed options with me when there was a choice to make. He also ensured that he worked to meet our requirements exactly, unlike some companies who wanted to deliver a solution that was easier for them to install but did not meet our requirements. The quote he gave was 100% accurate. Steve communicated quickly and professionally. He was very flexible to any changes, for example changing from a thermostatic mixer shower to an electrical shower. Indeed, he prompted the discussion when he noted that the hot water pressure was probably not great enough for a mixer shower. Steve turned up on time, indeed he worked continuously on the project until it was completed. He ensured that he kept any mess to a minimum and always cleaned up at the end of each day. I would thoroughly recommend Steve to anyone.

Mr. Thompson replaced a kitchen. He understood our requirements and gave useful advice and recommendations. The work was done to a high standard using good quality material. Mr. Thompson is approachable, helpful and explains everything well. The work was done to the agreed schedule and budget. I would employ him again.

Steve recently refurbished several sets of timber doors and windows in our property. The windows had been painted shut for many years and he's done a beautiful job of restoring them to full function. Three sets of doors also needed substantial work and all are working beautifully now. I was particularly impressed by Steve's communication when I first contacted him (having read previous reviews here) - he phoned and then came round to provide an estimate for the work not long after I had contacted him, and although his start date for the work was delayed, he did keep in touch regularly to let me know the revised schedule. In undertaking the work, he was extremely pleasant and good-humoured, he always tidied up at the end of each day and his original estimate of the work was very close to the final invoice, despite various unexpected issues arising along the way (such as a rotting door frame and window sill!). In short, I would recommend him very highly and would certainly use him again on future work.

Steve did an excellent job designing and fitting an en-suite in our bedroom cubby hole. He was hard working, very knowledgeable and always professional in his approach. I can thoroughly recommend him.

Very pleased with the work done to a high standard .Steve was able to work around our dates and needing to get the flooring done seperately.So very pleased with the finished result .Steve is very friendly and takes pride in his work taking time to get it right .Would not hesitate to recommend him.

Steve was extremely approachable and helpful right from the start. He was meticulous in his work spending time constructing a solid frame for the bath panel. He was clean and tidy throughout his work and he kept to budget. Overall very pleased and would use him again.

Right from the start we had a great experience with Steve. He was generous with his time discussing solutions and breaking down what to expect. The bulk of the work was a bathroom refit - involving gutting the room (replacing the floor and walls), moving the pipe work and fitting the bathroom suite. Other jobs included fixing creeky hallway floors and routing cables through walls. All the work including many additions was completed not only on time but beautifully and to an extremely high standard. What sets Steve apart is his high standard of work and attention to detail combined with honest and considerate customer service. Steves experience on building sites, building from foundations and in all the trades ensured there were no gaps in how the project was planned and executed which you dont get knowing only one trade in isolation. If a wall wasnt perfectly straight, steve would modifying studwork. If a floor wasn't completely level, steve would plane the joists. Steve even fixed what he could of shoddy work left behind from previous jobs such as securing noisey, rattling pipes while the floor was open. As a character steve is a very comfortable, trustworthy and considerate person to have around. As well as a good communicator - not just giving progress updates but also thorough explanations, helping me learn and understand aspects of the job. I can't recommend Steve highly enough and hope to involve him on our other renovation projects in the future.

We waited a long time to get Steve's services. All his reviews were great and we were sure he would do a good job. It turned out to be a complicated bit of work and he had to use all his skills to sort out problems as they arose. He was very good at making suggestions to improve things as he went. Steve would say he is not the fastest worker because he does all the trades himself and he is always looking for perfection, but if you are patient he will do a very good job. Most days he worked very long hours into the evening to get bits of work finished. Keep plying him with cups of tea and he will be happy. We are very thrilled with our new en-suite.

Steve did a great job fixing a leak in our shower. It was a pleasure to use his services and we would highly recommend him.

He was very quick to respond and setup a time to both view the job & a date to work on. He was incredibly friendly and his work was very clean and did exactly what I needed. I greatly appreciated his thorough checks after the work was done to ensure quality. I will be hiring him again.

I’m moving home and need the bathrooms renovated and didn’t know where to start. Steve took me through all the dos and don’ts of bathrooms refits. And shared tips with me from his wealth of experience. I’m so grateful and feel so much more confident in my search for the right fittings and decision making. Thank you so much!

Steve did a fantastic job of rebuilding my bathroom, and I couldn't be happier with the result! The job involved tearing out the old bathroom and fitting new furniture, plumbing, and tiles, but also tearing out and adding walls to make a built in cupboard on 2 levels, as well as replacing the downstairs toilet. All of these were done to a very high standard, with extreme attention to detail, and all within the estimated time-frame. Steve was unfazed whenever unforeseen problems arose, and was always ready with solutions. Furthermore, he was always available to discuss any and all aspects of the job, answer any questions that we had in detail, and talk us through the process of each step of the work. I should also mention that it was a pleasure having Steve around the house; while I'm glad the job is done, I will miss the conversations over cups of tea! Overall, I would thoroughly recommend Steve to anyone looking to have any sort of work done, without hesitation!

We had been bothered with a water pipe that was banging against a joist for some weeks. It was in a bedroom and made sleep very difficult. Having had to wait to get the boiler, which we thought was the cause, checked by the Gas Board, it was only a week or so before Christmas that we realised we would have to find a carpenter to look into it. Thanks to Trusted Traders and by good luck, I found Steve. It was only a small job but fiddly: removing fitted carpet and hard board and then getting under the floorboards to find the problem and working out how to cushion the pipe. Steve was very busy and only got to us at 3.30pm on Christmas Eve but he set about the job with great care, found and sorted out the difficulty and left things all neat and tidy, at 6.30pm on Christmas Eve, when he could easily have said it was too late. It helped a lot that Steve is familiar with all the building trades and not just carpentry so he knew how to locate the problem quickly. What an act of kindness as well as professionalism! I could not rate him more highly. He will be top of my list for any future work we need to have done.

Steve recently fixed a leaking shower for us - and by 'fixed' I mean removed the enclosure, carefully removed the tiles, improved the stud work, replaced the damaged plasterboard, replaced the tiles and refitted the enclosure. He did an amazing job - and even sourced new tiles that were apparently out of stock everywhere - and we're really pleased with Steve's QC and attention to detail. It was done to schedule and budget and Steve was a pleasure to have around, as he always talked us through his daily work and answered any questions we had. Steve has also done a few other jobs for us over the years, from carpentry to plumbing and plastering, and he's always impressed. He's now our go-to builder for any improvement or repair work we need doing. Highly recommended.

Steve did a brilliant job of the Utility room. His craftsmanship is precise and very accurate. He is very professional and we would recommend him to anyone in need of carpentry work. Thank you Steve, we are very pleased with the work you have done.

We booked Steve to fit our new kitchen earlier this year and he has done a great job. There were a few unexpected issues surrounding our plumbing and some electrical work, but nothing fazed Steve and he sorted these out quickly and to a very high standard. Everything was done in good time, and each part of the job was explained to us and Steve showed off all the neat tricks and bits he'd done that other workmen wouldn't bother with. Cabinets and worktops were installed, new lights installed, a new sink installed and pipework behind the sink and washing machine tidied so the washing machine would sit flush under the worktop, something it never did before! Steve also moved our cooker switches from being in a cupboard to being on the wall, and tiled the walls under the units. Steve also did our floor, which we forgot to mention in our original quote, but he fitted this perfectly and very quickly. On top of being a highly professional and talented tradesman, Steve is also a nice person to have around the house, always happy for a quick chat over a cup of tea and to explain what he's doing. He keeps everything very tidy at the end of each day. The work was done quicker than anticipated and whilst the quote increased a little due to the request for flooring, this was explained in advance and we were happy with the initial quote and overall price paid. I can't recommend him highly enough, he has absolutely transformed our kitchen, and it is now perfect.

We did the usual and asked 3 builders to quote us to replace our bathroom and en-suite. Steve was the only one who didn’t advise we just rip out the old and replace like for like. Steve came up with ingenious ways of hiding existing pipe work in the flooring and after taking down false walls, replacing flooring and removing ugly housing around the toilet etc we have now have a lovely modern en-suite with a considerably larger shower area. Steve helped us all along the way advising us on what brands to purchase and types of tiles to use and we are absolutely delighted with the end result. Steve is 100% trustworthy, a really nice guy and pays meticulous attention to detail to make sure everything is done right. The job took around 8 weeks from start to finish and considering the amount of work involved in the transformation. We are happy with this. Steve even managed to come in under his original estimate which was a bonus and demonstrates the integrity of the man. I would have no hesitation whatsoever in recommending Steve if you need your bathrooms renovated.

I asked Steve to come and sort out a problem with the doorway to my house, based on his Which Trusted Traders reviews and, if I'm honest, his helpful manner on the initial phone call. He arrived as agreed and worked steadily and logically to put things right. He was efficient, professional and courteous throughout the work. I thought they'd stopped making craftsmen like Steve and was happy to be proved wrong. He was friendly and took a real interest in getting things just right, explaining what he proposed to do as he went along and discussing with me the different options. Would I use him again and recommend him to others? Definitely.

Steve stopped a toilet in my house leaking by switching off the water supply to it. This is all I required in the short term as I have several other toilets in my house that I can use. He also demonstrated to me how to switch the water supply to the toilet on and off, how to remove the faulty part from the toilet and how to fit a replacement part that I could order. He did all this while maintaining the current rules on social distancing. I was very impressed by Steve's willingness to help, his professionalism and his very pleasant manner.