Stove Doctor Ltd

Colin, Julie and the whole team were so professional from the first time of contact with the company to the completion date and aftercare. Colin was so knowledgeable and able to advise my husband and me of the most appropriate stove for the size of our living room. We were given time to choose in the showroom and Colin helped us with the other features to consider. The team worked exceptionally hard for a full day to complete the installation and left the room very tidy afterwards. I would highly recommend the Stove Doctor for anyone wishing to install a stove.

Excellent job. Carried out professionally with care and respect. Colin and mate were great and left the premises neat and tidy. Burner works great, can’t wait for the colder weather 😬

I previously had a stove installed by another company and remain massively dissatisfied with the results. I opted to check Which? Trusted Traders after deciding to get a stove installed in a second room. I checked and noted Stove Doctor's listing and good reviews. I had used them previously for chimney sweeping services and this was performed to a high standard. Colin came and assessed the installation area. Due to the flue arrangement some modification of the chimney breast was required. He provided a quote a short time later which was reasonable. He showed flexibility in allowing us to use our own tiler and even more flexibility when our tiler hurt his back which delayed Colin in finishing the work. The multi-fuel cast iron stove Colin sourced is a high quality product and the installation even better. The joinery work, existing gas fire disconnection etc. was all carried out by Colin and his team. I am delighted with the look of the stove and its surround as well as the unbelievable heat generated. Following the installation he also recommended a log supplier who has proven cheaper than our previous one and allows the purchase of specific logs (oak is our preference). HETAS certification was also provided. Stove Doctor's payment system allows for payment by credit card for added peace of mind. To sum up, Stove Doctor is the real deal. They are a reliable, professional outfit and I would strongly recommend them to anyone looking to have a stove installed.

I cannot recommend this company enough. Colin created the finish that I had in mind. The room was left as they found it, the job was started and completed in one day. The finish is immaculate. I just love it. Great feature to my lounge.

Unsure if I could have a woodburning stove as very small house and no chimney! Colin advised on suitable models and what the installation would involve: through living room ceiling, into bedroom above into loft and out of roof. This was a major investment and structural decision for me and I was apprehensive. All questions were promptly answered between booking and installation. On a rainy blustery day, Colin and the team arrived on time, covered everything to protect surfaces and completed the job. Friendly, helpful, reassuring and nothing a bother to them. Excellent in every way. Highly recommend.

I've found the stove doctor to be an excellent company to deal with. They set expectations regarding timing at the start, they provided good advice regarding choice of stove and on the day the team did the installation as planned, with minimal disruption to us and provided us with an overview of the stove and the relevant safety guidance. All in all an excellent experience.

Had chimney swept and new cowl fitted, very hard to find a chimney sweep that actually went up on the roof, would not hesitate to recommend the Stove Doctor. They deserve 5 stars

Due to COVID the delivery of our stove was delayed but we were kept totally updated and received a beautiful bouquet of flowers to thank us for our patience and understanding. The customer service was above and beyond. Colin and the boys operate like a very well oiled machine. They are super efficient and do a top quality job. We've already had many happy nights in front of our stove.

Stove Doctor (Colin) was recommended to us from a third party. He came to our house to discuss and advise us on various Stoves, pricing time scale of installation etc. We knew after meeting with Colin that he was the person we wanted to install our Duplex Double Sided Stove. He was extremely informative very friendly and professional. Our installation Day was hassle free Colin and his Colleagues prepared the work area by covering our wooden floors and furniture etc I can honesty say we haven’t experienced such clean and tidy tradesmen until meeting the Stove Doctor. The aftercare has been very helpful Julie was easily contactable and nothing was a bother for her. We would highly recommend Stove Doctor we have already recommended them to our Family and Friends. We are delighted with our Stove. Thank you to Colin and both his Colleagues.

Stove Doctor was recommended by family. The work was carried out quickly and efficiently. Everything in the home was well protected and tidied afterwards. There was good communication on the aftercare and maintenance and how to contact them if we had any concerns. They were always quick to answer any queries we had beforehand and would respond by email to any questions we asked. A well organised and friendly company who I would not hesitate to recommend to others all the paperwork was in good order and we are loving our new wood burner.