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Endorsed by Which? Trusted Traders

Stove Doctor Ltd

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5.0

31 Reviews

Opening Hours
Today -
  • Monday 09:00–16:00
  • Tuesday 09:00–16:00
  • Wednesday 09:00–16:00
  • Thursday 09:00–16:00
  • Friday 09:00–16:00
  • Saturday - Closed
  • Sunday - Closed

About

Stove Doctor is a HETAS Registered family run business based in Central Scotland.
We specialise in woodburning and multifuel stove installations, including repairs and maintenance.

Installation of woodburners and multifuel stoves
Fireplaces and surrounds
Chimney Re-lining
Twin wall flue systems
Chimney sweeping
We are also trading standards approved

What we do

  • Fireplace and stove installers

  • Chimney Sweeps

  • Chimney builders, liners and specialists

  • Accessories and parts

  • Appliance repairs and servicing

  • More Services

    • fireside accessories
    • wooden beams
    • mantles
    • fire chambers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
31 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Fantastic job
Customer Service
Quality
Value
Due to COVID the delivery of our stove was delayed but we were kept totally updated and received a beautiful bouquet of flowers to thank us for our patience and understanding. The customer service was above and beyond. Colin and the boys operate like a very well oiled machine. They are super efficient and do a top quality job. We've already had many happy nights in front of our stove.
Margaret Ann in South Lanarkshire Posted on 20/05/2021 , work completed 15/04/2021
Highly recommend
Customer Service
Quality
Value
Stove Doctor (Colin) was recommended to us from a third party. He came to our house to discuss and advise us on various Stoves, pricing time scale of installation etc. We knew after meeting with Colin that he was the person we wanted to install our Duplex Double Sided Stove. He was extremely informative very friendly and professional. Our installation Day was hassle free Colin and his Colleagues prepared the work area by covering our wooden floors and furniture etc I can honesty say we haven’t experienced such clean and tidy tradesmen until meeting the Stove Doctor. The aftercare has been very helpful Julie was easily contactable and nothing was a bother for her. We would highly recommend Stove Doctor we have already recommended them to our Family and Friends. We are delighted with our Stove. Thank you to Colin and both his Colleagues.
Charles & Ellen in South Lanarkshire Posted on 11/05/2021 , work completed 22/04/2021
The trader replied (on 11/05/2021)
Thank you so much for the lovely review, stay safe and well Stove Doctor team
excellant service
Customer Service
Quality
Value
Stove Doctor was recommended by family. The work was carried out quickly and efficiently. Everything in the home was well protected and tidied afterwards. There was good communication on the aftercare and maintenance and how to contact them if we had any concerns. They were always quick to answer any queries we had beforehand and would respond by email to any questions we asked. A well organised and friendly company who I would not hesitate to recommend to others all the paperwork was in good order and we are loving our new wood burner.
Catherine in East Renfrewshire Council Posted on 07/05/2021 , work completed 30/04/2021
The trader replied (on 11/05/2021)
Thank you so much for the lovely review, stay safe and well Stove Doctor team
Excellent service & workmanship
Customer Service
Quality
Value
Our first wood burning stove, it wasn't an easy decision for obvious reasons but Stove Doctor made it so simple. We just moved into a new house with new furniture etc. and the team were marvellous. Everything was so well protected, they cleaned up thoroughly as the work progressed and set everything up at the end. Our Stove Doctor experience was fantastic, I would highly recommend them, even down to the paperwork and certification process, seamless and well organised. All work carried out to a high standard, on time and on Budget an easy choice, they are extremely busy but well worth the wait.
David in South Lanarkshire Posted on 06/05/2021 , work completed 28/04/2021
The trader replied (on 11/05/2021)
Thank you so much for the lovely review, stay safe and well Stove Doctor team
Excellent service from start-to-finish
Customer Service
Quality
Value
A very professional installation, We couldn't be happier with the completed work. Arrived exactly on time, all workmen where personable and friendly, very tidy both in terms of keeping the job site clean and also making sure the finished work is to a very high standard. Colin gave great advice on how to get the most from our stove and the aftercare and maintenance. I would be happy to recommend Stove Doctor to anyone. Thanks again Colin!
Customer in South Lanarkshire Posted on 21/02/2020 , work completed 17/01/2020
The trader replied (on 21/02/2020)
Thank you very much for the lovely review, greatly appreciated Colin and the team
Fantastic experience with The Stove Doctor
Customer Service
Quality
Value
We had a multi-fuel stove installed in our farm shop cafe by Colin, Stove Doctor last month. He was extremely helpful during all aspects of the planning and installation of the stove - taking our ideas and advising on the best options. As it is a commercial property, he also advised on practical and safety elements. Colin not only installed the stove, flue etc but also built a plinth with log store below - we are delighted with the end result. Colin and his team were prompt, efficient and very tidy - we actually had the stove installed on a day we were open (as we open 7 days), and there was no disturbance to our customers - the whole process was painless and the team cleared up after themselves. I would highly recommend Stove Doctor for domestic but also commercial installations - his qualifications, adherence to government guidelines on stove installation, and HETAS registration are reassuring when it comes to selecting the best person for the job.
Customer in South Lanarkshire Posted on 21/02/2020 , work completed 30/01/2020
The trader replied (on 24/02/2020)
Thank you so much for the lovely review, we will see you guys again soon for some of your delicious food on offer and a nice coffee. Colin and the team
Excellent from start to finish
Customer Service
Quality
Value
Communication was excellent from the very beginning. The team could not have been more helpful. They took time to explain all my options and made sure I was happy with my final choice. The installation went very smoothly on the day. After the installation I was given a demonstration of how to use my Stove and was able to ask any questions I had. I was very satisfied with their professionalism from start to finish!
Y Smith Posted on 21/02/2020 , work completed 21/01/2020
The trader replied (on 21/02/2020)
Thank you very much for the lovely review Colin and the team
Professional from start to finish
Customer Service
Quality
Value
Can't thank Colin and his team enough for the professional installation of a wood burning stove in our house. The whole operation was clean, tidy, and quick. I would recommend them to anyone, and we'll be using them for the ongoing maintenance and sweeping of the chimney and stove.
Customer in Clackmannanshire Posted on 20/02/2020 , work completed 07/02/2020
The trader replied (on 24/02/2020)
Thanks for the lovely review its greatly appreciated. Colin and the team
Stove installation
Customer Service
Quality
Value
From start to finish they were excellent. Quick communication by email, coming to quote and start the work when we agreed. Lovely work and cleaned up as well. Really happy.
Customer in North Lanarkshire Posted on 22/01/2020 , work completed 21/01/2020
The trader replied (on 20/02/2020)
Thank you so much for the lovely review Colin and the team
Could not be happier
Customer Service
Quality
Value
As the title says, couldn't be happier with StoveDoctor for the service we've had. From the moment we spoke with Colin initially for some advice, he put us on the right track. Made some initial recommendations, then came out to see us within a week or so at an arranged time. Really nice guy, very trustworthy and honest and no silly prices or pressure selling at all. We felt comfortable throughout. Initially we were scheduled for 6th Jan 2020, but we asked if there was any way this could be brought forward. Given how busy the guys are, we were told that it was unlikely, but from speaking to Julie at the office, she said she would try her best to fit us in. A week later we had an installation booked for 19th December, and the week before that she called to ask if it could be done earlier. Colin and his assistant arrived at around 9am on the 16th, and everything was installed, commissioned and demonstrated by lunchtime. No hassle, no stress, and no mess in the house. They installed a new wood / multi fuel burner, stone hearth and flue system. Genuinely cannot fault it. I have to say that for the first time ever, I have heard my wife moaning about being too warm! Excellent work guys, thoroughly delighted with the approach, the recommendations, price, and the delivery of the product. Top class. Thankyou, Scott & Julz.
Customer in South Lanarkshire Posted on 21/12/2019 , work completed 16/12/2019
The trader replied (on 20/02/2020)
Thank you so much for the lovely review Colin and the team