Stove Doctor Ltd

Colin, Julie and the whole team were so professional from the first time of contact with the company to the completion date and aftercare. Colin was so knowledgeable and able to advise my husband and me of the most appropriate stove for the size of our living room. We were given time to choose in the showroom and Colin helped us with the other features to consider. The team worked exceptionally hard for a full day to complete the installation and left the room very tidy afterwards. I would highly recommend the Stove Doctor for anyone wishing to install a stove.

Excellent job. Carried out professionally with care and respect. Colin and mate were great and left the premises neat and tidy. Burner works great, can’t wait for the colder weather 😬

I previously had a stove installed by another company and remain massively dissatisfied with the results. I opted to check Which? Trusted Traders after deciding to get a stove installed in a second room. I checked and noted Stove Doctor's listing and good reviews. I had used them previously for chimney sweeping services and this was performed to a high standard. Colin came and assessed the installation area. Due to the flue arrangement some modification of the chimney breast was required. He provided a quote a short time later which was reasonable. He showed flexibility in allowing us to use our own tiler and even more flexibility when our tiler hurt his back which delayed Colin in finishing the work. The multi-fuel cast iron stove Colin sourced is a high quality product and the installation even better. The joinery work, existing gas fire disconnection etc. was all carried out by Colin and his team. I am delighted with the look of the stove and its surround as well as the unbelievable heat generated. Following the installation he also recommended a log supplier who has proven cheaper than our previous one and allows the purchase of specific logs (oak is our preference). HETAS certification was also provided. Stove Doctor's payment system allows for payment by credit card for added peace of mind. To sum up, Stove Doctor is the real deal. They are a reliable, professional outfit and I would strongly recommend them to anyone looking to have a stove installed.

I cannot recommend this company enough. Colin created the finish that I had in mind. The room was left as they found it, the job was started and completed in one day. The finish is immaculate. I just love it. Great feature to my lounge.

Unsure if I could have a woodburning stove as very small house and no chimney! Colin advised on suitable models and what the installation would involve: through living room ceiling, into bedroom above into loft and out of roof. This was a major investment and structural decision for me and I was apprehensive. All questions were promptly answered between booking and installation. On a rainy blustery day, Colin and the team arrived on time, covered everything to protect surfaces and completed the job. Friendly, helpful, reassuring and nothing a bother to them. Excellent in every way. Highly recommend.

I've found the stove doctor to be an excellent company to deal with. They set expectations regarding timing at the start, they provided good advice regarding choice of stove and on the day the team did the installation as planned, with minimal disruption to us and provided us with an overview of the stove and the relevant safety guidance. All in all an excellent experience.

Had chimney swept and new cowl fitted, very hard to find a chimney sweep that actually went up on the roof, would not hesitate to recommend the Stove Doctor. They deserve 5 stars

Due to COVID the delivery of our stove was delayed but we were kept totally updated and received a beautiful bouquet of flowers to thank us for our patience and understanding. The customer service was above and beyond. Colin and the boys operate like a very well oiled machine. They are super efficient and do a top quality job. We've already had many happy nights in front of our stove.

Stove Doctor (Colin) was recommended to us from a third party. He came to our house to discuss and advise us on various Stoves, pricing time scale of installation etc. We knew after meeting with Colin that he was the person we wanted to install our Duplex Double Sided Stove. He was extremely informative very friendly and professional. Our installation Day was hassle free Colin and his Colleagues prepared the work area by covering our wooden floors and furniture etc I can honesty say we haven’t experienced such clean and tidy tradesmen until meeting the Stove Doctor. The aftercare has been very helpful Julie was easily contactable and nothing was a bother for her. We would highly recommend Stove Doctor we have already recommended them to our Family and Friends. We are delighted with our Stove. Thank you to Colin and both his Colleagues.

Stove Doctor was recommended by family. The work was carried out quickly and efficiently. Everything in the home was well protected and tidied afterwards. There was good communication on the aftercare and maintenance and how to contact them if we had any concerns. They were always quick to answer any queries we had beforehand and would respond by email to any questions we asked. A well organised and friendly company who I would not hesitate to recommend to others all the paperwork was in good order and we are loving our new wood burner.

Our first wood burning stove, it wasn't an easy decision for obvious reasons but Stove Doctor made it so simple. We just moved into a new house with new furniture etc. and the team were marvellous. Everything was so well protected, they cleaned up thoroughly as the work progressed and set everything up at the end. Our Stove Doctor experience was fantastic, I would highly recommend them, even down to the paperwork and certification process, seamless and well organised. All work carried out to a high standard, on time and on Budget an easy choice, they are extremely busy but well worth the wait.

A very professional installation, We couldn't be happier with the completed work. Arrived exactly on time, all workmen where personable and friendly, very tidy both in terms of keeping the job site clean and also making sure the finished work is to a very high standard. Colin gave great advice on how to get the most from our stove and the aftercare and maintenance. I would be happy to recommend Stove Doctor to anyone. Thanks again Colin!

We had a multi-fuel stove installed in our farm shop cafe by Colin, Stove Doctor last month. He was extremely helpful during all aspects of the planning and installation of the stove - taking our ideas and advising on the best options. As it is a commercial property, he also advised on practical and safety elements. Colin not only installed the stove, flue etc but also built a plinth with log store below - we are delighted with the end result. Colin and his team were prompt, efficient and very tidy - we actually had the stove installed on a day we were open (as we open 7 days), and there was no disturbance to our customers - the whole process was painless and the team cleared up after themselves. I would highly recommend Stove Doctor for domestic but also commercial installations - his qualifications, adherence to government guidelines on stove installation, and HETAS registration are reassuring when it comes to selecting the best person for the job.

Communication was excellent from the very beginning. The team could not have been more helpful. They took time to explain all my options and made sure I was happy with my final choice. The installation went very smoothly on the day. After the installation I was given a demonstration of how to use my Stove and was able to ask any questions I had. I was very satisfied with their professionalism from start to finish!

Can't thank Colin and his team enough for the professional installation of a wood burning stove in our house. The whole operation was clean, tidy, and quick. I would recommend them to anyone, and we'll be using them for the ongoing maintenance and sweeping of the chimney and stove.

From start to finish they were excellent. Quick communication by email, coming to quote and start the work when we agreed. Lovely work and cleaned up as well. Really happy.

As the title says, couldn't be happier with StoveDoctor for the service we've had. From the moment we spoke with Colin initially for some advice, he put us on the right track. Made some initial recommendations, then came out to see us within a week or so at an arranged time. Really nice guy, very trustworthy and honest and no silly prices or pressure selling at all. We felt comfortable throughout. Initially we were scheduled for 6th Jan 2020, but we asked if there was any way this could be brought forward. Given how busy the guys are, we were told that it was unlikely, but from speaking to Julie at the office, she said she would try her best to fit us in. A week later we had an installation booked for 19th December, and the week before that she called to ask if it could be done earlier. Colin and his assistant arrived at around 9am on the 16th, and everything was installed, commissioned and demonstrated by lunchtime. No hassle, no stress, and no mess in the house. They installed a new wood / multi fuel burner, stone hearth and flue system. Genuinely cannot fault it. I have to say that for the first time ever, I have heard my wife moaning about being too warm! Excellent work guys, thoroughly delighted with the approach, the recommendations, price, and the delivery of the product. Top class. Thankyou, Scott & Julz.

Recently had a stove installed by Colin and Josh and would highly recommend them. Everything was explained with ease and he even saved us some money due to his expert advice. Highly recommend - lovely father and son work team

Recommended by a friend, and was very happy from beginning to end. Quick quote organised, and fitting date sorted. Worked throughout the day, and delighted with outcome. They tidied up and took the old fire away which was a bonus. Always quick with email replies which was appreciated. 100% recommend.

Absolutely delighted with the service provided by Colin, Julie and the team! Professional, knowledgeable and reliable throughout with excellent choices available throughout. Would recommend in a heartbeat.

Great service from start to finish. Colin is professional and honest. Gave us several quotes for style and budget. Advised us where the stove was more beneficial, which in turn saved us money from our original plan. Job was done in half a day which included joist work. Very clean and tidy job. looks fantastic and heats the whole upstairs. Their aftercare and advice has been excellent. 100% recommend. Caroline, Stonehouse

Colin and Julie were very helpful and easy to contact from start to finish. Installation of our stove was very quick, tidy and professional. Would highly recommend. Thanks!

From first contact to end product this company really are first class. Highly professional and very knowledgeable. Cannot recommend highly enough. Look no further!

Fantastic company with great advice from first point of contact and survey at our home to the end result. We are amazed at how clean and tidy they work and over the moon with the end result. Well worth waiting for a reputable company like this as our last install from another company had the be replaced and was deemed dangerous. It was like a breathe of fresh air finding stove doctor and we can't believe the difference. Will highly recommend to family and friends. Thanks guys for the hard work.