Endorsed by Which?

Strata Windows

4.9

132 Reviews

Opening Hours
Today - 10:00–17:00
  • Monday 10:00–17:00
  • Tuesday 10:00–17:00
  • Wednesday 10:00–17:00
  • Thursday 10:00–17:00
  • Friday 10:00–17:00
  • Saturday 10:00–17:00
  • Sunday 11:00–15:00

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Its Official - Strata Windows are officially the FIRST Which Trusted Trader in Staffordshire and Cheshire!

Strata Windows Ltd - Part of the Strata Group.

Strata was established in 1981, based in Stoke on Trent and covering all of Staffordshire, Cheshire and Derbyshire.

Supplier, manufacturers and installers of high quality windows, doors, conservatories and orangeries.
Materials available include Upvc, hardwood or aluminium.

Strata offers a full range of high quality hardwood product, all bespoke made to measure in a range of over 500 colour combinations.

The business is directed by the original management team and, following a management buy out in 2007, three new directors with a collective service record of over 90 years!

Our impressive show centre, based on Festival Park houses every product and material available and is open 7 days.

Staffordshire County Council preferred supplier for over 12 years.

Call us on 01782 279081

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
    • Double glazing repairs
  • Doors

    • Bi-fold doors
    • Patio doors
    • Timber doors
  • Conservatories

    • Hardwood conservatories and orangeries

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
132 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
All round great service
Customer Service
Quality
Value
We had to bay windows fitted, from the initial sales visit through to after sales everyone was professional, present and always helpful. Barry and Tim arrived to fit our windows taking great care to protect our property minimise and dust and disruption. Time and care was taken to deliver a high quality finish we are very happy with. Strata lived up to the recommendation of many of our friends and family. We will defiantly use them in the future and recommend to others
Customer in Stoke-on-Trent Posted on 30/09/2024 , work completed 09/07/2024
Our experience with Strata Windows Stoke on Trent
Customer Service
Quality
Value
We have dealt with Strata Windows for 32 years, yes 32 years and cannot fault the work and professionalism of the staff we have had dealings with. We have had 14 jobs done on our property from initial fittings of pvc doors and windows to present day replacement of windows due to age. We start with a call Julie a very experienced and helpful lady, then Paul the surveyor comes along, again experienced and knowledgeable. Our last job was fitted by Adam and Neil who did a wonderful job for us. All work completed in record time and all old materials etc taken away...we would not have known they had been if it were not for our new windows. Let Stata do your work for you....they are a 'cracking' company. Thank you all so much.
Customer in Staffordshire Posted on 27/09/2024 , work completed 20/09/2024
New Windows by Strata
Customer Service
Quality
Value
Wow, just wow !! Fabulous job, very neat, tidy and efficient. Jordan & Barry have done Strata proud once again, not just in their workmanship but also representing the company too. Extremely happy with the new windows and would recommend Strata to everyone. Well done team.
Customer in Stoke-on-Trent Posted on 27/09/2024 , work completed 21/09/2024
Great work, lovely windows
Customer Service
Quality
Value
Having delayed having new windows throughout as we feared wallpaper damage, we finally took the plunge after months of research. Barry & Jordan had a tough time fitting huge sash windows into our Georgian property but did a splendid job. Very neat and tidy and no damage (which is nothing short of miraculous, given the property’s age). A minor mix up with two windows has been quickly dealt with in the office and we are very pleased with the company as a whole. The care taken during the fit was fabulous and I’d have no hesitation recommending the company to others.
Customer in Posted on 12/09/2024 , work completed 11/09/2024
The trader replied (on 23/09/2024)
Good morning, on behalf of our installers Barry and Jordan, and the team at Strata, I would like to thank you for your lovely 5 star review. I was really pleased to see that our care and attention to detail hasn't gone unnoticed. I will pass on your comments to the installers and all involved, kind regards Rob - MD@Strata
New window
Customer Service
Quality
Value
New double glazed upvc window fitted with trickle vents. Absolutely brilliant, no mess, exactly what was order. Mark & Jordan did a fantastic job and have done Strata proud, well done 👏
Customer in Stoke-on-Trent Posted on 01/08/2024 , work completed 31/07/2024
The trader replied (on 13/08/2024)
Hi, I'd like to pass on my appreciation for the 5 star review for the work that Strata have completed. It really is a pleasure to read that all of our staff and installers have performed to a first class level, I will pass on your comments to all involved. Thanks again, Rob MD@Strata
First class front door installation
Customer Service
Quality
Value
Yesterday I had a new front door fitted by Barry & Tim. They arrived on time, were very respectful of my property and very polite. They fitted the door, were neat & tidy, and cleaned up after themselves. I enjoyed listening to them singing and the banter whilst they worked. They were a great team. I am very pleased with my new door. It looks very classy. Thank you!
Customer in Stoke-on-Trent Posted on 20/07/2024 , work completed 19/07/2024
The trader replied (on 23/07/2024)
Just to say that your 5 star review is much appreciated and certainly gives confidence to future customers. It was great to see that Barry and Tim completed your installation to the high standard that we strive for every day. I will be sure to personally thank them for such a nice job done, thank you. Kind regards, Rob MD@Strata
Excellent service
Customer Service
Quality
Value
Strata fitted replacement doors on my existing conservatory last week. They did a fab job, professional and reliable as ever (they previously fitted my new front door a couple of years ago). They arrived at exactly the time given and completed the work for the price originally stated, which was very reasonable. After a couple of days I was struggling to lock one of the new doors. Strata offered to visit next day, but I wasn’t available. So I was offered an appointment which suited me today. Matt arrived punctually and quickly adjusted the door this morning (it had expanded with the heat) making sure it was to my satisfaction and telling me not to hesitate to call them if there were any problems in the future. Excellent service, as ever, from Strata. I highly recommend this company.
Customer in Staffordshire Posted on 19/07/2024 , work completed 19/07/2024
The trader replied (on 23/07/2024)
Good afternoon, thank you so much for your very complimentary review, I was pleased to see that you are delighted with our service. It was also good to read that you had used Strata a couple of years ago and came back to us with a new order, our customer loyalty is a very important part of our ethos. I will pass on your kind words to Matt and the installers. Kind regards, Rob MD@Strata
Stress-free installation
Customer Service
Quality
Value
Barry and Tim made the installation of our replacement windows and doors a stress-free experience. They kept us informed throughout, had a can-do attitude, kept noise to a minimum, cleaned up thoroughly and even finished earlier than expected. Best of all we are thrilled with our new windows and doors. Highly recommended.
Customer in Staffordshire Posted on 18/07/2024 , work completed 17/07/2024
The trader replied (on 22/07/2024)
Good morning, having just read your lovely 5 star review, I was really pleased to see that our installation was exemplary in all ways. Barry and Tim are an excellent team and compliment each other in their work. I will be sure to pass on your kind words to them and I will personally thank them for their quality of work. Your recommendation to family and friends is much appreciated, kind regards - Rob Dale MS@ Strata
Values-based company that has attracted a team who all share its values
Customer Service
Quality
Value
From start to finish, my experience with Strata has been uniformly positive. Darren's design, idea-bouncing skills and patience meant that I ended up with the space that was perfect for my needs. (Previous architect-drawn plans had been nowhere near this standard.) He and Paul (surveyor) dealt with the planning permission so that the whole process was seamless. Graham did a first-rate job of the construction, despite dreadful weather. Adam and Neil were skilled fitters who it was a pleasure to have around. Martyn and Darren's plastering was flawless and Mark, the engineer, made sure that all finishing touches and trims were in place. Russ was there for project management every step of the way. He was then happy to advise me on later parts of the project such as flooring when Strata's role was officially over and even returned with a colleague to move my furniture into the new space right at the end. I couldn't be more delighted with the end result and would recommend Strata to anyone. Very many thanks to everyone involved.
Customer in Stoke-on-Trent Posted on 09/07/2024 , work completed 04/06/2024
The trader replied (on 10/07/2024)
Hi, firstly may I say a huge thank you for taking the time to write such an amazing review, your complimentary comments are most welcome and I will be sure to pass these on to all the workmen involved within your project. It was good to read that our performance across the board was exemplary and I'm certain that you will enjoy your home extension for many years to come. Kind regards, Rob MD@Strata
Graham Baldwins Gate
Customer Service
Quality
Value
Had a new conservatory roof fitted and from originally ordering the same until completion, the service and workmanship could not and I repeat be bettered. The two fitters, Adam and Neil, assisted by George were extremely polite, pleasant to deal with and exceptional in every aspect of their work. What is more so, they were extremely clean and once the job was completed, they left everything spotlessly clean. Completed on time. Impossible to better. Would highly recommend Strata.
Customer in Staffordshire Posted on 03/07/2024 , work completed 07/06/2024
The trader replied (on 10/07/2024)
Good morning, I'd like to pass on our appreciation for your 5 star review, it's really good to see that Adam, Neil and Jordan all worked well together and completed your installation to a very high standard. Your recommendations to family and friends would be gratefully received as this is the lifeblood of the business. Thanks again, kind regards Rob MD@Strata