Endorsed by Which?

Strata Windows

4.9

118 Reviews

Opening Hours
Today - 11:00–15:00
  • Monday 10:00–17:00
  • Tuesday 10:00–17:00
  • Wednesday 10:00–17:00
  • Thursday 10:00–17:00
  • Friday 10:00–17:00
  • Saturday 10:00–17:00
  • Sunday 11:00–15:00

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Its Official - Strata Windows are officially the FIRST Which Trusted Trader in Staffordshire and Cheshire!

Strata Windows Ltd - Part of the Strata Group.

Strata was established in 1981, based in Stoke on Trent and covering all of Staffordshire, Cheshire and Derbyshire.

Supplier, manufacturers and installers of high quality windows, doors, conservatories and orangeries.
Materials available include Upvc, hardwood or aluminium.

Strata offers a full range of high quality hardwood product, all bespoke made to measure in a range of over 500 colour combinations.

The business is directed by the original management team and, following a management buy out in 2007, three new directors with a collective service record of over 90 years!

Our impressive show centre, based on Festival Park houses every product and material available and is open 7 days.

Staffordshire County Council preferred supplier for over 12 years.

Call us on 01782 279081

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
    • Double glazing repairs
  • Doors

    • Bi-fold doors
    • Patio doors
    • Timber doors
  • Conservatories

    • Hardwood conservatories and orangeries

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
118 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Professional Strata Workmanship
Customer Service
Quality
Value
We are extremely pleased with the windows & door fitted by Barry & Tim of Strata. They both worked amazingly in hot weather from 8am till 6pm on the first day and completed our work by mid morning the following day. They advised us of everything they did showed us the mechanisms etc and cleaned thoroughly before leaving including our drive & patio Really nice people too, thanks Guys.
Customer in Staffordshire Posted on 21/06/2024 , work completed 21/06/2024
Fabulous!
Customer Service
Quality
Value
I’ll be honest I was a bit worried and hoped my new composite door, which I had paid a lot of money for would not only look good and work well but that it was fitted properly! Well! Not only were Andy and Steve lovely blokes they did an amazing job and my door does look fabulous! I love it!
Customer in Stoke-on-Trent Posted on 14/06/2024 , work completed 14/06/2024
The trader replied (on 17/06/2024)
Hi, many thanks for your wonderful review, I'm really pleased to see that Andy and Steve installed your new door completely to your satisfaction. We really appreciate you taking the time to leave your 5 star review, I will be sure to pass on your comments to all involved. Kind regards Rob MD@Strata
Outstanding workmanship
Customer Service
Quality
Value
I recently had my windows fitted by Strata Windows in Stoke-on-Trent, and I couldn't be more pleased with the experience. From start to finish, their attention to detail was impeccable. Choosing the window design was made easy with their expert guidance, and the survey was thorough, ensuring that everything was planned perfectly. The fitting team was exceptional—clean, efficient, and meticulous in their work. They left no stone unturned, ensuring that every aspect of the installation was flawless. Additionally, their after-sales service was excellent, providing me with peace of mind and support even after the job was completed. Strata Windows will undoubtedly be my go-to place for any future needs related to windows, doors, or conservatories. Thank you, Strata, for your outstanding service and commitment to quality!
Customer in Stoke-on-Trent Posted on 05/06/2024 , work completed 03/06/2024
The trader replied (on 10/06/2024)
Good morning, I'd like to pass on our appreciation for your fantastic 5 star review, I'm really pleased to read that our product and service has met your expectations. I will ensure that your comments are passed on to all the Strata team and thank you for your recommendations, these really make a difference to our future success. Regards Rob, MD@Strata
Thank you to Steve and andy
Customer Service
Quality
Value
Amazing work completed by Steve and Andy. Told us 2 days oringally and all the work was done in 1 which is brilliant. Cleaned up also after themselves which is appreciated
Customer in Staffordshire Posted on 28/05/2024 , work completed 28/05/2024
The trader replied (on 29/05/2024)
Thank you for you lovely 5 star review, I'm pleased to read that your installation was completed early and to an excellent standard, I will be sure to pass on your comments to Andy and Steve. Regards, Rob MD@Strata
30 years using Strata Windows
Customer Service
Quality
Value
I have used Strata for about 30 years on and off. We've had a conservatory, porch, windows etc and always been really pleased with their work. Recently, our porch roof got damaged and we had to have a new roof installed. I rang Strata who arranged for Darren Bloor to call. He viewed the roof and came up with a plan for replacing the roof and gave us a quote. He was very professional and friendly. We agreed to have the work done. He arranged for Russell Mountford to call and go through the plans and give us a date when the work would be carried out. He became our "go to" man. He was brilliant. Nothing was too much trouble and he answered any queries I had. The fitters, Steve and Andy turned up as arranged on the day at 8.00 am and they didn't leave until 3.00 pm. They were brilliant. No long breaks for them, they just got on with the work at hand. Job well done and in a timely manner. They too were very friendly and nothing was too much trouble. I admit that I am a very fussy, pedantic person so there were a couple of "snagging/tweaking" issues. Again, I just rang Russell who arranged for Barry and Tim to call and fix the issues. Barry and Tim were also brilliant. Professional, friendly and did everything we had agreed needed doing. I couldn't have asked for anything more. I am now really happy with the roof. I would highly recommend Strata. I can't fault them. The whole company is customer focused. I shall definitely be using them again. Well done STRATA!!
Customer in Staffordshire Posted on 21/05/2024 , work completed 20/05/2024
The trader replied (on 28/05/2024)
I'd like say a huge thank you for your amazing review, your appreciation for all of our representatives that worked on your project is very much welcome. Having such kind words to endorse all our efforts makes a big difference to new customers that are yet to experience our service, your future recommendations would be much appreciated, thank you again. Regards, Rob MD@Strata.
Bedroom window
Customer Service
Quality
Value
Andy and Steve worked quickly and cleanly to install our bedroom window. All communication with Julie in the strata office was a pleasant experience. Have used them in the past and would highly recommend them.
Customer in Stoke-on-Trent Posted on 21/05/2024 , work completed 21/05/2024
The trader replied (on 28/05/2024)
Just to say thank you for your kind words and your excellent 5 star review. Our aim with all our installations that we complete is to achieve complete satisfaction with everything that we do. I'm pleased to read that we have done so with your installation, your recommendations are greatly appreciated. Regards, Rob MD@Strata
Wonderful job in a short time.
Customer Service
Quality
Value
The too guys that fitted two doors for me were Steve and Andrew they did an excellent job very professional clean job.
Customer in Staffordshire Posted on 17/05/2024 , work completed 17/05/2024
The trader replied (on 28/05/2024)
Thank you for your kind comments, I'm pleased to read that you are delighted with our products and service, your recommendation to friends and family is appreciated, Regards Rob MD@Strata
New windows and doors
Customer Service
Quality
Value
Andy and Steve have done a fantastic job and both deserve a five star rating, they rang the week before to let us know what time they would be with us on the Monday morning. The time keeping was spot on, I was told everything they would be doing before they started, they were extremely tidy no mess and the first day Monday rained none stop all day. They worked happily together and everything has been finished to a high standard, the windows and doors were fitted a day earlier, there were no hidden extra costs or problems, we would recommend using strata to our friends and family it has been a extremely good experience from start to finish
Customer in Staffordshire Posted on 25/04/2024 , work completed 24/04/2024
The trader replied (on 30/04/2024)
Hi, just wanted to pass on my thanks for your superb 5 star review, it was great to read that our team have excelled in their work and service. Having such positive feedback from our customers is essential in today's tough trading environment. I will be sure to pass on to all involved your kind words, thank you so much. Regards, Rob Dale. MD @Strata
PVC windows
Customer Service
Quality
Value
A very professional company from the moment we ordered our windows. The window fitters were excellent. Their workmanship was very neat and they cleared everything up when they had finished. We would highly recommend this company.
Customer in Stoke-on-Trent Posted on 12/04/2024 , work completed 10/04/2024
The trader replied (on 19/04/2024)
Thank you for your 5 star review, it was great to see that you are really pleased with the work, your kind words really make a difference to our future success. Your recommendations are much appreciated. Regards, Rob Dale, MD@strata
What a fantastic company to deal with
Customer Service
Quality
Value
From the very start Strata's representatives were polite, professional, knowledgeable and flexible with their approach. We had a slightly non standard requirement, but it wasn't a problem for them. They found a solution to all the little quirks. At each stage they kept us well informed and when things didn't quite go perfectly they responded immediately and sorted things out. Russ was a great project manager, the builders (EJ Wood) they used were great, as was the plasterer. The strata fitters (Neil and Adam) were fantastic. We wouldn't hesitate to use them again. I rarely give out 5 stars, but Strata have earned them. Outstanding.
Customer in Cheshire East Posted on 04/04/2024 , work completed 08/03/2024
The trader replied (on 10/04/2024)
Just to say a huge thank you for your first class, 5 star review, I was really pleased to see that we excelled in our service. It's good to hear that all our staff, managers and tradesmen are working together with one aim - complete customer satisfaction. Your kind words make a big difference to our future customers and inspire us to keep up the good work! I will be sure to pass on your comments to all involved. Kind regards, Rob - MD@Strata