Endorsed by Which?

Strata Windows

4.9

139 Reviews

Opening Hours
Today - 10:00–17:00
  • Monday 10:00–17:00
  • Tuesday 10:00–17:00
  • Wednesday 10:00–17:00
  • Thursday 10:00–17:00
  • Friday 10:00–17:00
  • Saturday 10:00–17:00
  • Sunday 11:00–15:00

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Its Official - Strata Windows are officially the FIRST Which Trusted Trader in Staffordshire and Cheshire!

Strata Windows Ltd - Part of the Strata Group.

Strata was established in 1981, based in Stoke on Trent and covering all of Staffordshire, Cheshire and Derbyshire.

Supplier, manufacturers and installers of high quality windows, doors, conservatories and orangeries.
Materials available include Upvc, hardwood or aluminium.

Strata offers a full range of high quality hardwood product, all bespoke made to measure in a range of over 500 colour combinations.

The business is directed by the original management team and, following a management buy out in 2007, three new directors with a collective service record of over 90 years!

Our impressive show centre, based on Festival Park houses every product and material available and is open 7 days.

Staffordshire County Council preferred supplier for over 12 years.

Call us on 01782 279081

What we do

  • Double glazing

    • Double glazing suppliers
    • Double glazing repairs
    • Double glazing installation
  • Doors

    • Bi-fold doors
    • Patio doors
    • Timber doors
    • Composite doors
    • Orangeries
  • Conservatories

    • Hardwood conservatories and orangeries
    • Conservatory Roof replacement
  • Glaziers

    • Aluminium Windows
    • UPVC Windows
  • Verandas

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
139 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
New Windows by Strata
Customer Service
Quality
Value
Wow, just wow !! Fabulous job, very neat, tidy and efficient. Jordan & Barry have done Strata proud once again, not just in their workmanship but also representing the company too. Extremely happy with the new windows and would recommend Strata to everyone. Well done team.
Customer in Stoke-on-Trent Posted on 27/09/2024 , work completed 21/09/2024
The trader replied (on 09/10/2024)
Thank you for the most amazing review, always good to hear that our company and our installers have done a fabulous job for you and your recommendation to family and friends is very much appreciated, kind regards, Rob MD@Strata
Great work, lovely windows
Customer Service
Quality
Value
Having delayed having new windows throughout as we feared wallpaper damage, we finally took the plunge after months of research. Barry & Jordan had a tough time fitting huge sash windows into our Georgian property but did a splendid job. Very neat and tidy and no damage (which is nothing short of miraculous, given the property’s age). A minor mix up with two windows has been quickly dealt with in the office and we are very pleased with the company as a whole. The care taken during the fit was fabulous and I’d have no hesitation recommending the company to others.
Customer in Posted on 12/09/2024 , work completed 11/09/2024
The trader replied (on 23/09/2024)
Good morning, on behalf of our installers Barry and Jordan, and the team at Strata, I would like to thank you for your lovely 5 star review. I was really pleased to see that our care and attention to detail hasn't gone unnoticed. I will pass on your comments to the installers and all involved, kind regards Rob - MD@Strata
New window
Customer Service
Quality
Value
New double glazed upvc window fitted with trickle vents. Absolutely brilliant, no mess, exactly what was order. Mark & Jordan did a fantastic job and have done Strata proud, well done 👏
Customer in Stoke-on-Trent Posted on 01/08/2024 , work completed 31/07/2024
The trader replied (on 13/08/2024)
Hi, I'd like to pass on my appreciation for the 5 star review for the work that Strata have completed. It really is a pleasure to read that all of our staff and installers have performed to a first class level, I will pass on your comments to all involved. Thanks again, Rob MD@Strata
First class front door installation
Customer Service
Quality
Value
Yesterday I had a new front door fitted by Barry & Tim. They arrived on time, were very respectful of my property and very polite. They fitted the door, were neat & tidy, and cleaned up after themselves. I enjoyed listening to them singing and the banter whilst they worked. They were a great team. I am very pleased with my new door. It looks very classy. Thank you!
Customer in Stoke-on-Trent Posted on 20/07/2024 , work completed 19/07/2024
The trader replied (on 23/07/2024)
Just to say that your 5 star review is much appreciated and certainly gives confidence to future customers. It was great to see that Barry and Tim completed your installation to the high standard that we strive for every day. I will be sure to personally thank them for such a nice job done, thank you. Kind regards, Rob MD@Strata
Excellent service
Customer Service
Quality
Value
Strata fitted replacement doors on my existing conservatory last week. They did a fab job, professional and reliable as ever (they previously fitted my new front door a couple of years ago). They arrived at exactly the time given and completed the work for the price originally stated, which was very reasonable. After a couple of days I was struggling to lock one of the new doors. Strata offered to visit next day, but I wasn’t available. So I was offered an appointment which suited me today. Matt arrived punctually and quickly adjusted the door this morning (it had expanded with the heat) making sure it was to my satisfaction and telling me not to hesitate to call them if there were any problems in the future. Excellent service, as ever, from Strata. I highly recommend this company.
Customer in Staffordshire Posted on 19/07/2024 , work completed 19/07/2024
The trader replied (on 23/07/2024)
Good afternoon, thank you so much for your very complimentary review, I was pleased to see that you are delighted with our service. It was also good to read that you had used Strata a couple of years ago and came back to us with a new order, our customer loyalty is a very important part of our ethos. I will pass on your kind words to Matt and the installers. Kind regards, Rob MD@Strata
Stress-free installation
Customer Service
Quality
Value
Barry and Tim made the installation of our replacement windows and doors a stress-free experience. They kept us informed throughout, had a can-do attitude, kept noise to a minimum, cleaned up thoroughly and even finished earlier than expected. Best of all we are thrilled with our new windows and doors. Highly recommended.
Customer in Staffordshire Posted on 18/07/2024 , work completed 17/07/2024
The trader replied (on 22/07/2024)
Good morning, having just read your lovely 5 star review, I was really pleased to see that our installation was exemplary in all ways. Barry and Tim are an excellent team and compliment each other in their work. I will be sure to pass on your kind words to them and I will personally thank them for their quality of work. Your recommendation to family and friends is much appreciated, kind regards - Rob Dale MS@ Strata
Values-based company that has attracted a team who all share its values
Customer Service
Quality
Value
From start to finish, my experience with Strata has been uniformly positive. Darren's design, idea-bouncing skills and patience meant that I ended up with the space that was perfect for my needs. (Previous architect-drawn plans had been nowhere near this standard.) He and Paul (surveyor) dealt with the planning permission so that the whole process was seamless. Graham did a first-rate job of the construction, despite dreadful weather. Adam and Neil were skilled fitters who it was a pleasure to have around. Martyn and Darren's plastering was flawless and Mark, the engineer, made sure that all finishing touches and trims were in place. Russ was there for project management every step of the way. He was then happy to advise me on later parts of the project such as flooring when Strata's role was officially over and even returned with a colleague to move my furniture into the new space right at the end. I couldn't be more delighted with the end result and would recommend Strata to anyone. Very many thanks to everyone involved.
Customer in Stoke-on-Trent Posted on 09/07/2024 , work completed 04/06/2024
The trader replied (on 10/07/2024)
Hi, firstly may I say a huge thank you for taking the time to write such an amazing review, your complimentary comments are most welcome and I will be sure to pass these on to all the workmen involved within your project. It was good to read that our performance across the board was exemplary and I'm certain that you will enjoy your home extension for many years to come. Kind regards, Rob MD@Strata
Graham Baldwins Gate
Customer Service
Quality
Value
Had a new conservatory roof fitted and from originally ordering the same until completion, the service and workmanship could not and I repeat be bettered. The two fitters, Adam and Neil, assisted by George were extremely polite, pleasant to deal with and exceptional in every aspect of their work. What is more so, they were extremely clean and once the job was completed, they left everything spotlessly clean. Completed on time. Impossible to better. Would highly recommend Strata.
Customer in Staffordshire Posted on 03/07/2024 , work completed 07/06/2024
The trader replied (on 10/07/2024)
Good morning, I'd like to pass on our appreciation for your 5 star review, it's really good to see that Adam, Neil and Jordan all worked well together and completed your installation to a very high standard. Your recommendations to family and friends would be gratefully received as this is the lifeblood of the business. Thanks again, kind regards Rob MD@Strata
Bungalow bay, door and window.
Customer Service
Quality
Value
Lovely installation completed by very friendly fitters, Barry and Tim. We have a large bay window with attached door in our living room. We wanted a deeper sill on the window than had previously been there. No problem at all, has been finished exactly to our requirements. The original window had a very rough, ugly fit to the soffit, which we didn't want with the new window. No problem at all, has again been finished to our requirements. The old lead had been straight and ugly, we asked if it could be made to look better. No problem, .... you can see where this is going. Bedroom window, new soffit and guttering all installed and completed to a high standard. All work carried out with as little mess as possible, and tidied up fully before Barry and Tim left us. This is the 2nd time we have used Strata and have no hesitation in recommending them to anyone, in fact our daughter is having them to fit a front door in 2 weeks time. Very happy with the price we paid too.
Customer in Stoke-on-Trent Posted on 01/07/2024 , work completed 01/07/2024
The trader replied (on 03/07/2024)
Good morning, having read your excellent review, I'd like to pass on our appreciation for your kind words. I was really pleased to see that you are happy with our quality products, service and installation team, Tim and Barry. I will be sure to thank them both myself. Regards, Rob Dale MD@ Strata
Excellent service and workmanship
Customer Service
Quality
Value
I recently had a new bay window and door fitted. The job took a couple of days. The two lads who did the work were Barry and Tim. They were excellent,turned up on time and worked hard. The price I paid seemed reasonable compared with other quotes I got. They cleaned up after and left no mess. I am considering having some more work in the near future and I will definitely be contacting strata windows again. I am really pleased with the work what was done thanks to the excellent workmanship from Tim and Barry.
Customer in Stoke-on-Trent Posted on 29/06/2024 , work completed 25/06/2024
The trader replied (on 01/07/2024)
Hi, many thanks for your 5 star review, it's really good to read that you are over the moon with our installation. I will pass on your comments to Barry and Tim no problem. We look forward to completing more work for you in due course and if you want us to allocate Barry and Tim again, please mention this when you order. Kind regards, Rob MD@Strata