Strysen Heating Ltd

Strysen did a very good job, on time and exactly as agreed. We were pleased with the work done and happy to recommend.

We had a replacement boiler and the whole process has run very smoothly from obtaining a quote to completion of the installation. Everything was made very clear and the installation was made in one day. They arrived as planned at 8am and completed the work by 4pm. Highly recommend their services, very professional and well priced, great value all round.

I experienced a number of issues with my heating system and realised that I needed a complete replacement at short notice. A visit was arranged swiftly and Roger completed a survey and provided estimates for two options within a day or so. A good price. As a woman it was so refreshing to be given adequate technical explanations which most tradesmen fail to understand is important in engendering trust with a female customer. The director called me to double check details and Roger explained the necessary prep I needed to make in advance. The company found time to complete the work within days before Xmas. Fantastic service. The guys on site were prompt, very polite, charming, helpful and highly efficient. They cleared all debris and did a pretty good job of tidying up. Really would be difficult to fault them on anything. I would definitely recommend this company to friends and family. Very happy. Great work guys thank you.

Strysen fitted my old boiler 17 years ago and I have also called them out for repair work in the last few years, this was always within a few hours of calling them. I asked them to quote on my brother's new bosch 4 years ago which he had fitted also by them. When my boiler started breaking down again in 2020, leaking water and switching off, I asked their honest advice which was to renew. I have my 84-year-old mom living me with me currently and heat/hot water is crucial. I had a very competitive quote from Strysen listing a Vaillant and also a Worcester Bosch for comparison within 2 days and they fitted the Bosch within a week due to the urgency with mom. The service throughout has been fantastic and I would totally recommend this company on service and price.

Guy came to service my boiler, here 30-45 mins, said all was fine. 5 minutes later tried to run hot water - cold. Rang the office who got the guy to come back 15 mins later. Looked at boiler, waffled about service mode or something, then had to call the boiler manufacturer for advice. Then drained some water out of the system and all fine. Looking back - it was so strange he never asked me to run any hot water after the service (normally they do). Boiler is on a contract so do not choose the people who service it -next year will find another supplier

The job started on the promised date, with 2 courteous members of staff arriving promptly and getting on effectively with the job. Generally the work was tidy with little mess, and efforts were made to minimise any disruption, keeping us well informed with, for example, he need to turn off the water supply, advising for how long it would need to be off. Minor issues were dealt with very promptly and effectively. Very pleased with the determination of the company to do a quality job.