Sunsave UK Ltd

Had solar panels and battery installation

Solar panel and battery storage purchased from Sunsave and installed by their nominated subcontractor. Sunsave were easy to communicate with and engaging throughout and the work was carried out to a high standard. The systems work as advertised and I have experienced no issues with the equipment in the short time since installation. Positive points as follows: - Price on par with other companies approached - Equipment appears to be of high quality - Equipment provided (e.g. Givenergy battery) offers interoperability with some energy suppliers (e.g Octopus) - More attractive finance options than other companies I consulted - Team were engaging throughout and as a new company have actively sought feedback Areas for improvement: - Where possible, earlier engagement from Ops team would be useful in identifying/confirming installation windows to allow easier life planning for the customer - Glitches with automatically issued or scheduled email comes created some confusion regarding installation date (quickly resolved) - The equipment was delivered the week before installation. This places a storage burden on the customer that I don't feel was properly articulated. Where possible, the norm should be that the contractor brings the equipment on the day of installation - Articulate more clearly the timeline for delivery of certificates and documentation post-install. This has implications for delivery of Government grants etc and better expectation management on this issue will reduce the requirement for follow-up queries. The points above are very minor and do not detract from a positive experience overall. I am happy with the service provided and would happily recommend Sunsave to others.

14 solar panels, roof mounted. 5kw inverter and 9.5KWh battery both GIV Energy

Sunsave UK Ltd completed solar panel and battery installation for me. It was all good quality and good workmanship and they tidied up after themselves. Would recommend to others.

Solar system with battery fitted to my home.hassel free installation from the start.anazing communication with sun save.full explanation from quote to end stage of installation. Would highly recommend sun save.

I have used Sunsave to install a 4kw solar system coupled with a 9.5 Kwh Givenergy storage battery in my home. I have got 10 solar panels, all on the south-facing roof. The experience that I had working with Sunsave is really impressive. I went through an initial planning phase with people with knowledge and willing to help get me the right system for my house and energy usage. At no point, I felt that I was pushed for a more expensive system than I required. Once we agreed on the panel numbers, battery capacity and inverter capacity I was sent the final estimation of the system cost and energy generation from the system. Once I agreed to go ahead Sunsave organised all the delivery and workmanship from scaffolding to the actual electrical installation. I had to postpone an agreed installation date for personal reasons and they were very cooperative about that. We even had a separate messaging group set up to hasten communication between the project manager for my property and myself. I was kept appraised about the progress at every step. The engineers sent to get the installation done were very professional and confident. Since we are dealing with electrical wiring of the house it is important that knowledgeable and competent engineers do the job, which in this case was certainly the case. All through the process if I had any questions I was supported by the Sunsave team. After successful installation and testing, I was handed all the paperwork including all the necessary permissions required. I did not have to worry about anything and it was the most stress-free installation ever in my house. With this level of service and dedication, I definitely recommend Sunsave to install solar panels and battery storage. I have already recommended a few friends to use their services.

The installation work was completed on time with a minimum of disruption and the system is working as intended - very happy with the process

Sunsave UK installed solar panels for us. They were very methodical and communicative throughout. Were good at answering questions and helped us along the way. No issues or complaints with Sunsave UK Ltd. Would recommend to others.

20xSolar panels with 10.5kwh battery storage. From the very first video call, which discussed my needs and wants (for an accurate quote), to the design and installation the whole experience has been flawless. The Sunsave team ensured I was advised at every step, everything was fully explained, everything was arranged, scaffolding arrived on time, panels and equipment was delivered, the installation team arrived exactly when Sunsave had arranged, the installation was perfect and the follow up from the Sunsave team checking everything was ok, and paperwork was all in order was a pleasant surprise. Considering the logistics of everything it was like a military operation. I simply cannot recommend them more highly, I've never known a company as caring and efficient. Truly an eye-opening 'this is how it should be done'.

Sunsave UK Ltd completed solar panel and battery installation for me. They were very pleasant to deal with. Installation was great and was all completed in a day and a half. They were tidy. Good communication throughout. Would recommend to others and have already recommended to my neighbour.

Survey, analysis and implementation of a complete solar panel installation including house battery. Through out the team were in frequent communication and urged us to ask questions and query their decisions. We were never subjected to any pressure to purchase the system. This was a resolutely customer focused operation by all members of the courteous, efficient and effective team.

It was all pretty straightforward - they arranged the financing and contractors to do the work. They were friendly and helpful, I think they were pretty busy as it sometimes took a few days to get an email reply from the implementation team but everything's sorted and I'm happy with my solar panels and battery.

"I am very pleased with the solar panel installation I had done by Sunsave. The process was very smooth and efficient. I was contacted by a friendly and knowledgeable advisor who answered all of my questions and helped me choose the right system for my home. Here are some specific things I liked about the Sunsave solar panel installation: The initial consultation was very thorough. The advisor took the time to understand my needs and goals, and he made sure I was comfortable with the entire process before moving forward. The installation was quick and efficient. The team arrived on time and worked quickly and cleanly. They were also very careful not to damage my property. The panels are working great. I am already seeing a significant reduction in my energy bills. Initially, I was sceptical in signing an agreement, as they are a startup company. I am confident that I made the right decision by choosing Sunsave. Everyone has to start over as new. They are very competitive in pricing compared with other installers. Overall, I am very happy with the solar panel installation I had done by Sunsave. I would highly recommend them to anyone who is considering solar panels. Here are some additional positive effects of solar panels: Solar panels can help you save money on your energy bills. Solar panels can help you reduce your carbon footprint and help the environment. Solar panels can increase the value of your home. If you are considering solar panels, I encourage you to contact Sunsave for a consultation. They can help you choose the right system for your home and answer any questions you have.