Endorsed by Which?

Supercraft Windows

4.9

376 Reviews

Opening Hours
Today - 09:00–16:30
  • Monday 09:00–16:30
  • Tuesday 09:00–16:30
  • Wednesday 09:00–16:30
  • Thursday 09:00–16:30
  • Friday 09:00–16:30
  • Saturday 10:00–16:30
  • Sunday 11:00–14:30

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Mar 2020

About

Supercraft Windows are North Staffordshire's leading family run installers of Bi-Folding and Composite Doors, 'A' Rated Windows, Warm Roof replacements, Orangeries and Conservatories across Staffordshire, Cheshire and Derbyshire, with a 10 year insurance backed guarantee on all products.

All of our products are manufactured to the highest standard, whether it is PVC, Aluminium or Residence Collection frames.

We can transform your home with a Warm Roof replacement for your existing conservatory, or offer a range of different options for your single storey extension.

Visit the largest showroom in Staffordshire and discuss your options with our experienced, friendly staff with no hard-sell tactics, which is open 7 days a week.

Our Owners have a combined industry experience in manufacture, installation and aftercare of over 70 years!

Call us on 01782 266 488 or contact us via email at info@supercraftwindows.co.uk.

Supercraft Windows is the trading name of FT Windows

What we do

  • Conservatories

  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Roofers

    • Roof and skylights
    • Guttering, fascias and soffits
    • Conservatory roof conversions
    • Tiled conservatory roofs
  • Doors

    • Composite doors
    • Bi-fold doors
    • Orangeries
    • French doors
    • Front door
    • Patio doors
    • UPVC doors
  • Glaziers

    • UPVC Windows
    • Sash windows
    • Aluminium Windows
    • Triple Glazing
    • Stained glass
  • More Services

    • a rated windows
    • roofing
    • orangeries
    • residence collection

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
376 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Excellent products and service from this recommended Company
Customer Service
Quality
Value
Since 2016, on a number of occasions, my wife and I have had excellent service from this trader and, so far, have had ten windows and four doors fitted to our home, all completed on time and at the agreed price. Today, 24th February 2025, a hall porch screen and door were installed to the usual exemplary standard of fit and finish we have come to expect. Our dealings with Faz, the MD, have always been extremely friendly and he was never less than helpful with his advice. His employees have, on every occasion, carried out their installations most efficiently, and in a workmanlike manner. They arrived on time and were very tidy. On the very few occasions we have required minor aftercare, these were attended to promptly, without delay. We would not contemplate using any other company for such work.
Customer in Staffordshire Posted on 24/02/2025 , work completed 24/02/2025
Brilliant Windows
Customer Service
Quality
Value
I have had 5 windows and a set of French doors fitted and they are beyond what I expected. They have transformed my house beautifully as they are light and in the Georgian style, so much more in keeping now than the old dark mahogany leaded ones which were there before. I discussed various options with Mark who was helpful and knowledgeable. There was no sales push as I had with other companies I had spoken with, just clear information. I also chose Supercraft following recommendations from neighbours in the village. Five other neighbours have had their windows from Supercraft and all were very pleased with their service. John and Gareth did the fitting, they worked really hard and were professional, friendly and polite. They got the work done in the 2 days I was told it would take, which I thought may have been a stretch being an old house, but they worked brilliantly through a few issues left from the ill-fitting of my old windows. They showed attention to detail in the filling and left it neat and clean when completed. I am extremely happy with the service from all those I dealt with at Supercraft.
Customer in Staffordshire Posted on 03/02/2025 , work completed 31/01/2025
The trader replied (on 19/02/2025)
Thank you for your 5-star review. We are so happy to hear that you are delighted with your new windows and French doors. Our team works incredibly hard so we will be sure to pass on the lovely comments to all parties involved. Thank you again for your custom and your kind words, from all the team at Supercraft.
New windows and doors
I found Supercraft windows fantastic to deal with from the initial quote with Neamah to the actual fitting. Tim and Ian fitted 2 doors and windows all around efficiently and fast. Would highly recommend this company
Customer in Stoke-on-Trent Posted on 16/01/2025 (Reviewer did not use service)
The trader replied (on 29/01/2025)
Thank you for the wonderful review and it is great to hear that you are happy with your new windows and doors. We will be sure to pass on your lovely comments to our team. We really appreciate that you will recommend us since that how much of our business is generated. From all the team at Supercraft
Highly recommend 5 star quality service
Customer Service
Quality
Value
We recently had 8 windows replaced, a composite door fitted and solid roof tiled replacement on our conservatory. Received an excellent service from when we first entered through the showroom doors. The staff were so helpful and friendly nothing was too much trouble - no pushy sales talk. The choice was amazing - making some decisions difficult due to too much choice !! We placed the order and were kept up dated at every stage. Fitting date was agreed. The fitters were absolutely amazing a credit to your company they were with us for the week. They arrived on time every day and worked tirelessly throughout the week. All the team we had contact with were polite and courteous, very professional that includes all the fitters, electricians and the plasterer. I have never seen a plasterers finish so smooth he took such pride in his work - absolutely amazing. The fitters keep us updated at every stage and everyday they cleared/cleaned the areas they had been working in and removed any rubbish. To say we are over the moon with the work that has been carry out would be an understatement. An absolute 5 star service from start to finish I would highly recommend Supercraft and would not hesitate to use your services again - fantastic professional teamwork by you all - a massive thank you
Customer in Stoke-on-Trent Posted on 22/09/2024 , work completed 09/08/2024
The trader replied (on 16/10/2024)
Thank you so much for your review. We are so pleased to hear that you are over the moon with your installation. We take great pride in our work and endeavour to always deliver a 5-star service to our customers; we’ll be sure to pass on your lovely comments. Thank you for choosing us to complete your project, and we are so grateful that you would recommend us. From all the team at Supercraft
New Porch
Customer Service
Quality
Value
Very pleased with our new porch supplied by Super craft which has transformed our house entrance. Quality of products especially the aluminium front door fantastic. The support and advice provided throughout the project has been exceptional. Many thanks to all the super craft staff.
Customer in Staffordshire Posted on 08/09/2024 , work completed 15/07/2024
The trader replied (on 09/09/2024)
We are delighted to hear that you are very pleased with your new porch. Our teams work exceptionally hard to deliver a five-star service, so it is wonderful to know that you are very happy. Thank you for your custom and kind words, from all the team at Supercraft.
Replacement Front Door
Customer Service
Quality
Value
We’ve recently had our new composite door fitted by Supercraft. First class services from start to finish. Our fitters (Ian and Dave) arrived on time, were professional and courteous, both very skilled and tidy workers. The door looks fantastic, total transformation, wouldn’t hesitate to use Supercraft again and recommend them to all.
Customer in Cheshire East Posted on 05/08/2024 , work completed 01/08/2024
The trader replied (on 07/08/2024)
Thank you for the fantastic review. We really appreciate that you'd recommend us, since that is how much of our business is generated. It is great to hear that you're so happy with your new composite door. Our teams work really hard to deliver outstanding customer service, so we will ensure that we pass the kind comments on. From all the team at Supercraft
New Windows
Customer Service
Quality
Value
I recently had 7 windows replaced and from initial contact with Supercraft Windows and Neama coming out to give quote felt completely at ease with this Company. The windows were ordered and fitted in timescale provided and the fitters Gareth, John and James never stopped working for the 3 days they were here and did an excellent job. Feel like I've moved into a new house. Would highly recommend Supercraft.
Customer in Staffordshire Posted on 13/07/2024 , work completed 08/07/2024
The trader replied (on 22/07/2024)
It is great to hear your feedback for our team, we will make sure your comments are passed on to all those mentioned as it really does mean a lot to us. We are so pleased that you're happy with the end result. Thank you, from all the team at Supercraft
Job well done
Customer Service
Quality
Value
Had windows, facias, soffits and dormer sides replaced. From start to finish the service we received was excellent. Turned up when they said they would and finished within the time frame we had agreed. Cannot fault them at all.
Customer in Staffordshire Posted on 05/07/2024 , work completed 24/06/2024
The trader replied (on 22/07/2024)
We are really glad to hear that you were satisfied with our service and that the fitters were able to complete the job in the agreed timescale. Thank you so much for choosing us for your project. From all the team at Supercraft
Great products and customer service
Customer Service
Quality
Value
We are really happy with the work supercraft have done for us. We’ve had a few things now and Mark has been so helpful along the whole process. Myself and my partner really recommend them!
Customer in Staffordshire Posted on 20/06/2024 , work completed 19/06/2024
The trader replied (on 02/07/2024)
Thank you for the lovely review. We will be sure to pass your kind comments onto Mark. We very much appreciate that you would recommend us, since that's how much of our business is generated. Thank you once again, from all the team at Supercraft
New back door.
Customer Service
Quality
Value
We had a new back door replaced as the door previously from another trader was faulty. This door is a lot better quality and the door fitting was better than the previous trader. We got this trader's name from the Which recommendation list and felt confident in approaching this trader. The people were nice. The door looks very nice.
Customer in Staffordshire Posted on 11/06/2024 , work completed 24/04/2024
The trader replied (on 02/07/2024)
Thank you for taking the time to leave such a positive review; it is greatly appreciated. Across all departments, our team work incredibly hard to deliver a 5-star service, so we are absolutely delighted to hear that you are satisfied with your new door. Thank you once again, from all the team at Supercraft.