Endorsed by Which?

Supercraft Windows

4.9

374 Reviews

Opening Hours
Today - 09:00–16:30
  • Monday 09:00–16:30
  • Tuesday 09:00–16:30
  • Wednesday 09:00–16:30
  • Thursday 09:00–16:30
  • Friday 09:00–16:30
  • Saturday 10:00–16:30
  • Sunday 11:00–14:30

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Mar 2020

About

Supercraft Windows are North Staffordshire's leading family run installers of Bi-Folding and Composite Doors, 'A' Rated Windows, Warm Roof replacements, Orangeries and Conservatories across Staffordshire, Cheshire and Derbyshire, with a 10 year insurance backed guarantee on all products.

All of our products are manufactured to the highest standard, whether it is PVC, Aluminium or Residence Collection frames.

We can transform your home with a Warm Roof replacement for your existing conservatory, or offer a range of different options for your single storey extension.

Visit the largest showroom in Staffordshire and discuss your options with our experienced, friendly staff with no hard-sell tactics, which is open 7 days a week.

Our Owners have a combined industry experience in manufacture, installation and aftercare of over 70 years!

Call us on 01782 266 488 or contact us via email at info@supercraftwindows.co.uk.

Supercraft Windows is the trading name of FT Windows

What we do

  • Conservatories

  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Roofers

    • Roof and skylights
    • Guttering, fascias and soffits
    • Conservatory roof conversions
    • Tiled conservatory roofs
  • Doors

    • Composite doors
    • Bi-fold doors
    • Orangeries
    • French doors
    • Front door
    • Patio doors
    • UPVC doors
  • Glaziers

    • UPVC Windows
    • Sash windows
    • Aluminium Windows
    • Triple Glazing
    • Stained glass
  • More Services

    • a rated windows
    • roofing
    • orangeries
    • residence collection

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
374 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Highly recommend 5 star quality service
Customer Service
Quality
Value
We recently had 8 windows replaced, a composite door fitted and solid roof tiled replacement on our conservatory. Received an excellent service from when we first entered through the showroom doors. The staff were so helpful and friendly nothing was too much trouble - no pushy sales talk. The choice was amazing - making some decisions difficult due to too much choice !! We placed the order and were kept up dated at every stage. Fitting date was agreed. The fitters were absolutely amazing a credit to your company they were with us for the week. They arrived on time every day and worked tirelessly throughout the week. All the team we had contact with were polite and courteous, very professional that includes all the fitters, electricians and the plasterer. I have never seen a plasterers finish so smooth he took such pride in his work - absolutely amazing. The fitters keep us updated at every stage and everyday they cleared/cleaned the areas they had been working in and removed any rubbish. To say we are over the moon with the work that has been carry out would be an understatement. An absolute 5 star service from start to finish I would highly recommend Supercraft and would not hesitate to use your services again - fantastic professional teamwork by you all - a massive thank you
Customer in Stoke-on-Trent Posted on 22/09/2024 , work completed 09/08/2024
The trader replied (on 16/10/2024)
Thank you so much for your review. We are so pleased to hear that you are over the moon with your installation. We take great pride in our work and endeavour to always deliver a 5-star service to our customers; we’ll be sure to pass on your lovely comments. Thank you for choosing us to complete your project, and we are so grateful that you would recommend us. From all the team at Supercraft
New Porch
Customer Service
Quality
Value
Very pleased with our new porch supplied by Super craft which has transformed our house entrance. Quality of products especially the aluminium front door fantastic. The support and advice provided throughout the project has been exceptional. Many thanks to all the super craft staff.
Customer in Staffordshire Posted on 08/09/2024 , work completed 15/07/2024
The trader replied (on 09/09/2024)
We are delighted to hear that you are very pleased with your new porch. Our teams work exceptionally hard to deliver a five-star service, so it is wonderful to know that you are very happy. Thank you for your custom and kind words, from all the team at Supercraft.
Replacement Front Door
Customer Service
Quality
Value
We’ve recently had our new composite door fitted by Supercraft. First class services from start to finish. Our fitters (Ian and Dave) arrived on time, were professional and courteous, both very skilled and tidy workers. The door looks fantastic, total transformation, wouldn’t hesitate to use Supercraft again and recommend them to all.
Customer in Cheshire East Posted on 05/08/2024 , work completed 01/08/2024
The trader replied (on 07/08/2024)
Thank you for the fantastic review. We really appreciate that you'd recommend us, since that is how much of our business is generated. It is great to hear that you're so happy with your new composite door. Our teams work really hard to deliver outstanding customer service, so we will ensure that we pass the kind comments on. From all the team at Supercraft
New Windows
Customer Service
Quality
Value
I recently had 7 windows replaced and from initial contact with Supercraft Windows and Neama coming out to give quote felt completely at ease with this Company. The windows were ordered and fitted in timescale provided and the fitters Gareth, John and James never stopped working for the 3 days they were here and did an excellent job. Feel like I've moved into a new house. Would highly recommend Supercraft.
Customer in Staffordshire Posted on 13/07/2024 , work completed 08/07/2024
The trader replied (on 22/07/2024)
It is great to hear your feedback for our team, we will make sure your comments are passed on to all those mentioned as it really does mean a lot to us. We are so pleased that you're happy with the end result. Thank you, from all the team at Supercraft
Job well done
Customer Service
Quality
Value
Had windows, facias, soffits and dormer sides replaced. From start to finish the service we received was excellent. Turned up when they said they would and finished within the time frame we had agreed. Cannot fault them at all.
Customer in Staffordshire Posted on 05/07/2024 , work completed 24/06/2024
The trader replied (on 22/07/2024)
We are really glad to hear that you were satisfied with our service and that the fitters were able to complete the job in the agreed timescale. Thank you so much for choosing us for your project. From all the team at Supercraft
Great products and customer service
Customer Service
Quality
Value
We are really happy with the work supercraft have done for us. We’ve had a few things now and Mark has been so helpful along the whole process. Myself and my partner really recommend them!
Customer in Staffordshire Posted on 20/06/2024 , work completed 19/06/2024
The trader replied (on 02/07/2024)
Thank you for the lovely review. We will be sure to pass your kind comments onto Mark. We very much appreciate that you would recommend us, since that's how much of our business is generated. Thank you once again, from all the team at Supercraft
New back door.
Customer Service
Quality
Value
We had a new back door replaced as the door previously from another trader was faulty. This door is a lot better quality and the door fitting was better than the previous trader. We got this trader's name from the Which recommendation list and felt confident in approaching this trader. The people were nice. The door looks very nice.
Customer in Staffordshire Posted on 11/06/2024 , work completed 24/04/2024
The trader replied (on 02/07/2024)
Thank you for taking the time to leave such a positive review; it is greatly appreciated. Across all departments, our team work incredibly hard to deliver a 5-star service, so we are absolutely delighted to hear that you are satisfied with your new door. Thank you once again, from all the team at Supercraft.
Double doors to conservatory renewed.
Customer Service
Quality
Value
A hinge broke on my conservatory doors, I managed to get a salesmen (Neama) visit to discuss my options, Neama gave a run down of the best way route to go down. We came to the conclusion that 2 new doors would be the most beneficial for me and now it’s finished he was 100% right, the previous doors were stiff and my daughter even said “golly gosh, they open so much easier now” and with the 10 year warranty on the doors puts my mind even more at ease, although with the quality of the new doors I could bet money I wouldn’t need to use the warranty. The service we got from start to finish was great, they kept in contact for when the doors will be made and the 2 tradesmen would be round to fit the doors. I would definitely recommend this firm for any window/conservatory work
Customer in Staffordshire Posted on 24/05/2024 , work completed 24/05/2024
The trader replied (on 02/07/2024)
Thank you so much for your wonderful review. Customer satisfaction is our number one priority, and our team at Supercraft work exceptionally hard. We will be sure to pass on your lovely comments. It is fantastic to hear that you are happy with your new installation, and we are so grateful that you would recommend us. From all the team at Supercraft
Everything done to a very high standard
Customer Service
Quality
Value
Work to replace all eight windows in the house, including patio doors and bay window. Windows have transformed the house. Staff were very friendly, everything done on schedule to a very high standard. Delighted with the work overall. Money well spent.
Customer in Stoke-on-Trent Posted on 22/05/2024 , work completed 22/05/2024
The trader replied (on 23/05/2024)
We are really happy to hear that you're pleased with the transformation our windows and doors have made to your property; we're sure you will enjoy their benefits for many years to come! Thank you so much for choosing us for your project. From all the team at Supercraft
New front doors
Customer Service
Quality
Value
We had our wooden front doors in our porch replaced by Supercraft and they've done an excellent job. The porch front is not vertical, so they had to trim the building fabric to get the new doors to fit vertically and plumb. I have to say I was a little sceptical, but the finished installation is excellent. The fitters were polite, clean and tidy. The Supercraft office team are very easy to deal with - not pushy, and really ensure everything is correct before you sign up. A pleasure to do business with.
Customer in Cheshire East Posted on 20/05/2024 , work completed 17/05/2024
The trader replied (on 22/05/2024)
A huge thank you for your 5-star review; your kind words are most appreciated. Our team work exceptionally hard to fulfil all customer requirements, so it is great to hear that you are delighted with the finished result. Thank you once again, from all the team at Supercraft.