Supercraft Windows

Excellent service from the company. Sales personal not at all pushy, and very helpful. Show room is great with everything you need to make the required choice. The fitters arrived on time, were very efficient and tidy, cleaned up after themselves and very pleasant, credit to the company.

From the first contact with Supercraft in the store to Neama coming out and giving us a quote we were treated with courtesy and respect. The windows were ordered and fitted exactly when I was told they would be The fitters Martin and Justin were respectful and never stopped working for the two days they were here. They cleaned all up when they had finished and made a excellent job I woul 100%recommend this company

We have recently moved house and were looking for a company that could install new windows , doors ,facia and soffits. We visited the Supercraft showroom and immediately it felt the right fit for us. As my Wife is in a wheelchair the showroom was absolutely perfect. We could see everything set out in different settings and all the options that were available. We then met Faz who showed us around and gave us great advice and help. The service we have had from Faz from our first meeting, then the management of the job and keeping us informed on the progress has been faultless. The job was started exactly on the start date given . We must give a special mention to the two fitters who carried out the work. Ian and Dave. They have been absolutely brilliant working in all weather, freezing cold, torrential rain and never once complaining. They are an absolute credit to Supercraft and it was a pleasure to have Ian and Dave working at our house for the last few weeks. The end result looks amazing and we are very happy and what seemed like a very daunting project was made so effortlessly easy by the fantastic service from Faz, Ian, Dave and all the Supercraft team.

We have been putting off buying replacement windows for years , one problem being we wanted to see the actual windows in the flesh ( not just catalogue images) we were ordering , an added complication being around 4 years ago the council imposed a conservation area on where we live and so we had the issue of planning permission . When we visited their showrooms we were able to view samples of windows and doors. From the moment we stepped in the showroom to make enquiries we found them polite and considerate. They offered to take the planning approval side from our shoulders and apply on our behalf. They negotiated and obtained planning approval for the windows. The windows were fitted by their own skilled workmen who without fail we all found to be polite and considerate and any problems were swiftly solved (the house is some 180 years old). Although it’s only been a few months now we have found it’s made our house warmer and have noticed a drop traffic noise. Would we use them again the answer is yes?

something we had been considering for a long time. butfinally decided when a neighbour had his conservatory roof done by supercraft, it looked good,and he gave good reports of the company. Visited the showroom,spoke to one of the owners of the company, had a survey done recieved satisfactory answers to my questions.Placed an order.subject to checks on existing foundations.surveyor sent to confirm all ok. schedule of works agreed ,work started on time and went in accordance of agreement, finished on time We had one problem of some accidental damage to some patio staining,but we were promised it would be rsolved to our saisfaction or they would replace the patio, The stains were removed and I have no doubt that if they had not been done to our satisfaction that they would have replaced the whole patio This is a family owned companywhich I trust and would use again.they are contactable and responsive and to them their reputation matters hence good service

Supercraft fitted windows for us 30yrs. ago and we had no hesitation in going back to them for some additional French doors and windows . It was very reassuring to find the same personalities still running the business. Nothing was too much trouble in showing and advising us on the new styles and materials . We were given accurate information and costings , and dates and deadlines were were kept . All our enquiries regarding extras and accessories were dealt with in a very helpful ,prompt manner . We were given an installation date , which was kept , exactly 5 weeks from the date of order . The installation team arrived promptly and were nothing short of excellent, so helpful and diligent. We chose the Residence range , and are delighted with the look and the finish . We can’t thank the Supercraft team enough including the surveyor , whose help and advise was invaluable. Thank you all.

After careful consideration and obtaining multiple quotes, we made the decision to place an order with Supercraft for a full house of windows and doors and a lightweight tiled roof extension. They were not the cheapest, but after seeing their showroom and reading other reviews, we felt this was the company to deal with. And this proved to be one of the best decisions we ever made. From first point of contact, to the surveyor, we were updated throughout. The builders were meticulous with their work, so was the electrician and plasterer. The 2 fitters who installed the project are a credit to the business. They were polite, clean and explained the process of fitting. We can’t recommend this company enough and we are over the moon with everything they have done. We have recommended a number of family and friends who are in the process of placing an order. As the saying goes, “you get what you pay for”. We certainly got that and more. Thank you Supercraft!

We ordered a new front door, it arrived within 4 weeks and got it fitted. We were completely satisfied, our new door looks amazing, the fitters were punctual, polite, friendly made a did good job, didn't waste anytime in completeing the work and cleaned up after them.

Amazing, professional job from start to finish. Thank you to Fab for the initial set up and advice also Mark with the planning. Dave & Dean for the start of the job with their groundwork & brickwork and finally Dave & Ian with the frame & glass fitting. Clean and tidy workmanship throughout the whole project from the guys. Thank you. The end result is a credit to you all, I have received lots of compliments about my new room, love it 😊 I would thoroughly recommend Supercraft for any works based on my experience.

Very pleased with door quality, fitter Martin has done an excellent job, highly recommend Supercraft for quality and professionalism. John and Gina stoke on trent