Endorsed by Which?

Supercraft Windows

4.9

385 Reviews

Opening Hours
Today - 09:00–16:30
  • Monday 09:00–16:30
  • Tuesday 09:00–16:30
  • Wednesday 09:00–16:30
  • Thursday 09:00–16:30
  • Friday 09:00–16:30
  • Saturday 10:00–16:30
  • Sunday 11:00–14:30

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Mar 2020

About

Supercraft Windows are North Staffordshire's leading family run installers of Bi-Folding and Composite Doors, 'A' Rated Windows, Warm Roof replacements, Orangeries and Conservatories across Staffordshire, Cheshire and Derbyshire, with a 10 year insurance backed guarantee on all products.

All of our products are manufactured to the highest standard, whether it is PVC, Aluminium or Residence Collection frames.

We can transform your home with a Warm Roof replacement for your existing conservatory, or offer a range of different options for your single storey extension.

Visit the largest showroom in Staffordshire and discuss your options with our experienced, friendly staff with no hard-sell tactics, which is open 7 days a week.

Our Owners have a combined industry experience in manufacture, installation and aftercare of over 70 years!

Call us on 01782 266 488 or contact us via email at info@supercraftwindows.co.uk.

Supercraft Windows is the trading name of FT Windows

What we do

  • Conservatories

    • conservatory roof conversions
    • Conservatory Roof replacement
  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Roofers

    • Roof and skylights
    • Guttering, fascias and soffits
    • Conservatory roof conversions
    • Tiled conservatory roofs
    • Roofline
  • Doors

    • Composite doors
    • Bi-fold doors
    • Orangeries
    • French doors
    • Front door
    • Patio doors
    • UPVC doors
    • ​Aluminium doors
  • Glaziers

    • UPVC Windows
    • Sash windows
    • Aluminium Windows
    • Triple Glazing
    • Stained glass
    • Double glazed units
    • Double glazing installation
    • Window consultants
  • More Services

    • a rated windows
    • roofing
    • orangeries
    • residence collection

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
385 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Excellent, professional replacement of a large conservatory roof.
Customer Service
Quality
Value
My husband and I decided to have our old polycarbonate conservatory roof changed to a glass roof with a blue self cleaning tint. Many of the neighbours in our road including my parents have used Supercraft and due to their excellent recommendations we decided to book our date for replacement. As promised two very friendly and personable installation fitters, John & Gareth, turned up at 8am as they did for the duration of the fit. These fitters were exceptional carrying out the replacement with a minimal amount of mess, they worked continually, tirelessly and without any moans or groans. ( Just keep them topped up with coffee and 2 sugars. When they had finished the roof installation everything was was cleaned down and it looked like we had had a complete new conservatory not just the roof. From first meeting Neama in the Stoke showroom, we were given very informative advice, with no pressure to purchase, and we deemed this to be a hassle-free 5-star experience. We would definitely contact this family business again if we require any work to be carried out in the future. Thank you so much for a stress-free experience, and thank you for the beautiful quality glass roof, we are thrilled. If anyone is looking for windows, doors or conservatories which are quality, then look no further, you will not be disappointed. Thank you.
Customer in Staffordshire Posted on 11/06/2025 , work completed 09/06/2025
The trader replied (on 13/06/2025)
Thank you so much for your detailed review—it truly means a lot to us. We're thrilled to hear how happy you are with your new glass conservatory roof and that the whole process was smooth and stress-free from start to finish. It's wonderful that Neama was able to make a great first impression in the showroom, and we're so pleased John and Gareth lived up to expectations on-site. We'll be sure to pass on your kind words to them. We’re proud to be a family business that our local community can trust, and it’s always a pleasure to see customers come to us through word of mouth and personal recommendations. Knowing you’re thrilled with the end result is exactly why we do what we do, thank you again. From all the team at Supercraft
Outstanding job
Customer Service
Quality
Value
I've have had 6 windows, a sliding door and a composite front door fitted . The company from start to finish was amazing. There was no pressure in the showroom, no pressure at the home measure. The quality is outstanding. It has added so much to each and every room. The fitters Martin and Justin were amazing, nothing was too much trouble and they were very pleasant and professional. They have done an excellent job on fitting the windows and the finish is superb. I am so pleased I chose supercraft. I'm sure judging by the quality they will last many years. I am one happy customer 😊
Customer in Stoke-on-Trent Posted on 08/06/2025 , work completed 09/05/2025
The trader replied (on 13/06/2025)
Thank you so much for taking the time to share your experience—we're absolutely delighted to hear how pleased you are with your new windows, doors, and the service you received from start to finish. It's great to know you felt no pressure throughout the process and that the quality of our products and workmanship met your expectations. We'll be sure to pass on your kind words to Martin and Justin—they’ll be thrilled to know their professionalism and attention to detail made such a positive impact. We're truly grateful you chose Supercraft, and we're confident your new installations will continue to bring comfort and style to your home for many years to come. From all the team at Supercraft
Workmanship
Customer Service
Quality
Value
I cannot recommend this company enough and will 100% be using them again. From an initial visit by Neama, who overcame all obstacles thrown at him by an old house, right through to the fitting by Dave and Ian. The service was exemplary from start to finish, and the quality of their doors and windows far exceeds what other companies offer.
Customer in West Midlands Posted on 29/05/2025 , work completed 29/05/2025
The trader replied (on 05/06/2025)
Thank you so much for your wonderful review. We're absolutely thrilled to hear that you had such a positive experience with our team. The team will be especially happy to know their hard work and dedication made such a great impression. We take a lot of pride in both our service and the quality of our products, so it means a lot to know you noticed the difference. We truly appreciate your support and can’t wait to work with you again in the future! From all the team at Supercraft
Fantastic Service AGAIN
Customer Service
Quality
Value
Conservatory roof replacement, from glass to slate titles. 3 years ago we had a Conservatory fitted by supercraft fantastic service & professional workers, that's why when we decided to change the roof to slate tiles, we went back to supercraft, Faz gave us excellent advice again when he came out to dicuss the replacement roof, happy with the quote & we requested the same 2 fitters who built the Conservatory Ian & Dave. From start to finish, I can not fault supercraft workmanship Ian & Dave are a credit to the company friendly and efficient. Would definitely recommend. Also Woody the plasterer did a fantastic job last time & again can not fault anything.
Customer in Staffordshire Posted on 22/05/2025 , work completed 15/05/2025
The trader replied (on 05/06/2025)
We really appreciate hearing about your experience with our team, thank you for taking the time to leave us a review. It makes us happy to know that you are pleased with the finished result. From all the team at Supercraft
Superb from start to finish
Customer Service
Quality
Value
Like most people I am quick to criticise and slow to praise, but Supercraft Windows thoroughly deserves this review. Replacement doors and windows are expensive so it pays to research the market, that’s what I did and I’m so pleased I went with Supercraft Windows. The first visit was professional and all my options were clearly explained. The quote was comparable to other companies I engaged with, but the quality of their product made this a very good value purchase. The speed of installation was superb, as were the fitters. The patio doors were exactly as described and were fitted within two hours. There was zero mess left behind and the old doors were taken for recycling. I cannot find fault with Supercraft! Their back office staff are polite and efficient, the sales people don’t try and sell (they let the product do the talking) and their employed fitters are excellent. This family run business clearly takes pride in both their product and service. Over the next few years my intention is to replace my front door and windows and I will be using Supercraft for this.
Customer in Cheshire East Posted on 09/05/2025 , work completed 07/05/2025
The trader replied (on 19/05/2025)
Thank you for your 5-star review, we really appreciate it. We are delighted to hear that you are happy with the service from start to finish. Our teams all take great pride in their work and endeavour to always deliver the best service to our customers. We look forward to completing your future projects. From all the team at Supercraft
Can Highly Recommend
Customer Service
Quality
Value
We first used this company over 20 years ago when we had new windows and doors fitted. We have recently moved home and wanted a front door replaced. We had no hesitation in choosing Supercraft again. From initial contact, to ordering and fitting the service was exceptional. Justin and Martin fitted it and did a really good job and were very professional, clean and tidy. We didn't need to do anything when they left. We can highly recommend this company.
Customer in Cheshire East Posted on 04/04/2025 , work completed 01/04/2025
The trader replied (on 15/05/2025)
Hello, it makes us happy to know that you are returning customers and we are glad that we have kept the high standards expected. Thank you so much for your kind comments about Justin and Martin, we will be sure to pass these on to them. From all the team at Supercraft
Incredible customer service.
Customer Service
Quality
Value
We had to report an intermittent problem with an external door we had fitted by Supercraft four years ago. They contacted us on the same day, made an appointment for the following day and the fault was remedied on the first visit, all by the most pleasant and friendly staff.
Customer in Staffordshire Posted on 02/04/2025 , work completed 01/04/2025
The trader replied (on 15/05/2025)
It is great to hear your comments about our Aftersales team, we are really glad that the issue was resolved swiftly. Thank you for taking the time to leave us a review. From all the team at Supercraft
Replacement uPVC Windows & Doors
Customer Service
Quality
Value
Supercraft recently replaced two sets of french doors and seven windows to the rear and side elevations of our house. The work was done to the agreed schedule and cost - quotation and survey was undertaken quickly after our initial query, the cost competitive, and the work was then carried out within an 8 week period that they informed us of from the start. Fitters arrived on time and took care & pride in their work - carpets and flooring were protected through the work and workspace cleaned at the end of each day. We're satisfied with the quality of the windows & doors installed and the overall service from initial query to completion of work - we would recommend.
Customer in Staffordshire Posted on 31/03/2025 , work completed 25/03/2025
The trader replied (on 15/05/2025)
Hello, we really appreciate your comments and we are happy to hear that you would recommend us. Thank you so much for your custom. From all the team at Supercraft
Composite Front Doir
Customer Service
Quality
Value
Brilliant service from survey through to installation. Neama came out and did the survey, offering lots of support and explaining all the options clearly. We attended the main office where we talked through even more options with Dave to make sure we had every detail covered Top service throughout
Customer in Staffordshire Posted on 22/03/2025 , work completed 14/03/2025
The trader replied (on 02/04/2025)
Thank you for your 5-star review. Our team work incredibly hard so we will ensure that your lovely comments are passed onto them. We are so pleased that you're happy with your new composite door. From all the team at Supercraft.
Excellent products and service from this recommended Company
Customer Service
Quality
Value
Since 2016, on a number of occasions, my wife and I have had excellent service from this trader and, so far, have had ten windows and four doors fitted to our home, all completed on time and at the agreed price. Today, 24th February 2025, a hall porch screen and door were installed to the usual exemplary standard of fit and finish we have come to expect. Our dealings with Faz, the MD, have always been extremely friendly and he was never less than helpful with his advice. His employees have, on every occasion, carried out their installations most efficiently, and in a workmanlike manner. They arrived on time and were very tidy. On the very few occasions we have required minor aftercare, these were attended to promptly, without delay. We would not contemplate using any other company for such work.
Customer in Staffordshire Posted on 24/02/2025 , work completed 24/02/2025
The trader replied (on 20/03/2025)
Thank you for taking the time to leave us a review. It makes us so happy to know that you're pleased with our work and that we've been able to maintain the high standards expected. Your repeat business is greatly appreciated. From all the team at Supercraft