Supercraft Windows

Mark came to see us and was a breath of fresh air compared to the other companies we met. We had an existing conservatory and wanted to replace the polycarbonate roof with a solid roof, and also replace the side frames, glass and doors. Mark provided very good ideas and input into our plans and a fair quote with no pressure or silly sales "techniques". We also visited the showroom which helped us to understand options around type of glass, roof tiles etc etc. We had delays to the work start date due to illness, but were kept informed and timing was not important to us. Once the date was agreed the main build was completed very efficiently over a week, with no return visits needed. The electrical work and plastering were also completed quickly and we are very pleased with the final result. Throughout the process I had total confidence that the company would look after my interests if any issues arose and would do what they promised. Supercraft provided great service to my parents many many years ago and are still an excellent firm to work with.

Our first experience with Supercraft was when Mark came out to discuss what work we wanted. He arrived promptly and talked through our ideas, sharing what options were available. His quote was quick to arrive and very reasonable, and when we decided to change a couple of things, he provided us with a new quote with a clear breakdown of costs. We had 7 windows, the patio doors and front door replaced by a two-man team. They worked efficiently and professionally, answering any questions we had. Before leaving each day, they made sure they had cleaned up. It took 3 days altogether to complete the work. After they left, we came across several minor issues. We liaised with Supercraft and there was no problem getting these remedial works sorted in a short time frame. We would definitely recommend Supercraft and if we need any work doing in the future, we won't hesitate to use them again.

Had a new inner front door fitted, part of the inside wall collapsed during the fitting (No fault of fitters) it was design fault when built! Supercraft sent Andy to fit the beading once the wall repaired! Andy is a great person, always smiling, knowledgeable and conscientious! We have always used Supercraft for all our windows and even had them build a beautiful Orangery when we downsized! The workmanship and attention to detail was amazing plus timescale was perfect. Would recommend them to anyone, for new windows, doors etc and their after sales service is exemplary.

From the initial survey to completion of work I am extremely impressed with this company. Neama the sales/surveyer was very friendly and professional in his work measuring my windows,doors, facia,soffitt and guttering. I then had the pleasure of meeting the fitters Jason and Dan who were hardworking and very professional in their work nothing was to much trouble and they went out of their way to help me. I would most definitely recommend this company to anyone reading this.

My husband and I decided to have our old polycarbonate conservatory roof changed to a glass roof with a blue self cleaning tint. Many of the neighbours in our road including my parents have used Supercraft and due to their excellent recommendations we decided to book our date for replacement. As promised two very friendly and personable installation fitters, John & Gareth, turned up at 8am as they did for the duration of the fit. These fitters were exceptional carrying out the replacement with a minimal amount of mess, they worked continually, tirelessly and without any moans or groans. ( Just keep them topped up with coffee and 2 sugars. When they had finished the roof installation everything was was cleaned down and it looked like we had had a complete new conservatory not just the roof. From first meeting Neama in the Stoke showroom, we were given very informative advice, with no pressure to purchase, and we deemed this to be a hassle-free 5-star experience. We would definitely contact this family business again if we require any work to be carried out in the future. Thank you so much for a stress-free experience, and thank you for the beautiful quality glass roof, we are thrilled. If anyone is looking for windows, doors or conservatories which are quality, then look no further, you will not be disappointed. Thank you.

I've have had 6 windows, a sliding door and a composite front door fitted . The company from start to finish was amazing. There was no pressure in the showroom, no pressure at the home measure. The quality is outstanding. It has added so much to each and every room. The fitters Martin and Justin were amazing, nothing was too much trouble and they were very pleasant and professional. They have done an excellent job on fitting the windows and the finish is superb. I am so pleased I chose supercraft. I'm sure judging by the quality they will last many years. I am one happy customer 😊

I cannot recommend this company enough and will 100% be using them again. From an initial visit by Neama, who overcame all obstacles thrown at him by an old house, right through to the fitting by Dave and Ian. The service was exemplary from start to finish, and the quality of their doors and windows far exceeds what other companies offer.

Conservatory roof replacement, from glass to slate titles. 3 years ago we had a Conservatory fitted by supercraft fantastic service & professional workers, that's why when we decided to change the roof to slate tiles, we went back to supercraft, Faz gave us excellent advice again when he came out to dicuss the replacement roof, happy with the quote & we requested the same 2 fitters who built the Conservatory Ian & Dave. From start to finish, I can not fault supercraft workmanship Ian & Dave are a credit to the company friendly and efficient. Would definitely recommend. Also Woody the plasterer did a fantastic job last time & again can not fault anything.

Like most people I am quick to criticise and slow to praise, but Supercraft Windows thoroughly deserves this review. Replacement doors and windows are expensive so it pays to research the market, that’s what I did and I’m so pleased I went with Supercraft Windows. The first visit was professional and all my options were clearly explained. The quote was comparable to other companies I engaged with, but the quality of their product made this a very good value purchase. The speed of installation was superb, as were the fitters. The patio doors were exactly as described and were fitted within two hours. There was zero mess left behind and the old doors were taken for recycling. I cannot find fault with Supercraft! Their back office staff are polite and efficient, the sales people don’t try and sell (they let the product do the talking) and their employed fitters are excellent. This family run business clearly takes pride in both their product and service. Over the next few years my intention is to replace my front door and windows and I will be using Supercraft for this.

We first used this company over 20 years ago when we had new windows and doors fitted. We have recently moved home and wanted a front door replaced. We had no hesitation in choosing Supercraft again. From initial contact, to ordering and fitting the service was exceptional. Justin and Martin fitted it and did a really good job and were very professional, clean and tidy. We didn't need to do anything when they left. We can highly recommend this company.

We had to report an intermittent problem with an external door we had fitted by Supercraft four years ago. They contacted us on the same day, made an appointment for the following day and the fault was remedied on the first visit, all by the most pleasant and friendly staff.

Supercraft recently replaced two sets of french doors and seven windows to the rear and side elevations of our house. The work was done to the agreed schedule and cost - quotation and survey was undertaken quickly after our initial query, the cost competitive, and the work was then carried out within an 8 week period that they informed us of from the start. Fitters arrived on time and took care & pride in their work - carpets and flooring were protected through the work and workspace cleaned at the end of each day. We're satisfied with the quality of the windows & doors installed and the overall service from initial query to completion of work - we would recommend.

Brilliant service from survey through to installation. Neama came out and did the survey, offering lots of support and explaining all the options clearly. We attended the main office where we talked through even more options with Dave to make sure we had every detail covered Top service throughout

Since 2016, on a number of occasions, my wife and I have had excellent service from this trader and, so far, have had ten windows and four doors fitted to our home, all completed on time and at the agreed price. Today, 24th February 2025, a hall porch screen and door were installed to the usual exemplary standard of fit and finish we have come to expect. Our dealings with Faz, the MD, have always been extremely friendly and he was never less than helpful with his advice. His employees have, on every occasion, carried out their installations most efficiently, and in a workmanlike manner. They arrived on time and were very tidy. On the very few occasions we have required minor aftercare, these were attended to promptly, without delay. We would not contemplate using any other company for such work.

I have had 5 windows and a set of French doors fitted and they are beyond what I expected. They have transformed my house beautifully as they are light and in the Georgian style, so much more in keeping now than the old dark mahogany leaded ones which were there before. I discussed various options with Mark who was helpful and knowledgeable. There was no sales push as I had with other companies I had spoken with, just clear information. I also chose Supercraft following recommendations from neighbours in the village. Five other neighbours have had their windows from Supercraft and all were very pleased with their service. John and Gareth did the fitting, they worked really hard and were professional, friendly and polite. They got the work done in the 2 days I was told it would take, which I thought may have been a stretch being an old house, but they worked brilliantly through a few issues left from the ill-fitting of my old windows. They showed attention to detail in the filling and left it neat and clean when completed. I am extremely happy with the service from all those I dealt with at Supercraft.

I found Supercraft windows fantastic to deal with from the initial quote with Neamah to the actual fitting. Tim and Ian fitted 2 doors and windows all around efficiently and fast. Would highly recommend this company

We recently had 8 windows replaced, a composite door fitted and solid roof tiled replacement on our conservatory. Received an excellent service from when we first entered through the showroom doors. The staff were so helpful and friendly nothing was too much trouble - no pushy sales talk. The choice was amazing - making some decisions difficult due to too much choice !! We placed the order and were kept up dated at every stage. Fitting date was agreed. The fitters were absolutely amazing a credit to your company they were with us for the week. They arrived on time every day and worked tirelessly throughout the week. All the team we had contact with were polite and courteous, very professional that includes all the fitters, electricians and the plasterer. I have never seen a plasterers finish so smooth he took such pride in his work - absolutely amazing. The fitters keep us updated at every stage and everyday they cleared/cleaned the areas they had been working in and removed any rubbish. To say we are over the moon with the work that has been carry out would be an understatement. An absolute 5 star service from start to finish I would highly recommend Supercraft and would not hesitate to use your services again - fantastic professional teamwork by you all - a massive thank you

Very pleased with our new porch supplied by Super craft which has transformed our house entrance. Quality of products especially the aluminium front door fantastic. The support and advice provided throughout the project has been exceptional. Many thanks to all the super craft staff.

We’ve recently had our new composite door fitted by Supercraft. First class services from start to finish. Our fitters (Ian and Dave) arrived on time, were professional and courteous, both very skilled and tidy workers. The door looks fantastic, total transformation, wouldn’t hesitate to use Supercraft again and recommend them to all.

I recently had 7 windows replaced and from initial contact with Supercraft Windows and Neama coming out to give quote felt completely at ease with this Company. The windows were ordered and fitted in timescale provided and the fitters Gareth, John and James never stopped working for the 3 days they were here and did an excellent job. Feel like I've moved into a new house. Would highly recommend Supercraft.

Had windows, facias, soffits and dormer sides replaced. From start to finish the service we received was excellent. Turned up when they said they would and finished within the time frame we had agreed. Cannot fault them at all.

We are really happy with the work supercraft have done for us. We’ve had a few things now and Mark has been so helpful along the whole process. Myself and my partner really recommend them!

We had a new back door replaced as the door previously from another trader was faulty. This door is a lot better quality and the door fitting was better than the previous trader. We got this trader's name from the Which recommendation list and felt confident in approaching this trader. The people were nice. The door looks very nice.

A hinge broke on my conservatory doors, I managed to get a salesmen (Neama) visit to discuss my options, Neama gave a run down of the best way route to go down. We came to the conclusion that 2 new doors would be the most beneficial for me and now it’s finished he was 100% right, the previous doors were stiff and my daughter even said “golly gosh, they open so much easier now” and with the 10 year warranty on the doors puts my mind even more at ease, although with the quality of the new doors I could bet money I wouldn’t need to use the warranty. The service we got from start to finish was great, they kept in contact for when the doors will be made and the 2 tradesmen would be round to fit the doors. I would definitely recommend this firm for any window/conservatory work

Work to replace all eight windows in the house, including patio doors and bay window. Windows have transformed the house. Staff were very friendly, everything done on schedule to a very high standard. Delighted with the work overall. Money well spent.