Endorsed by Which?

Supercraft Windows

4.9

393 Reviews

Opening Hours
Today - 09:00–16:30
  • Monday 09:00–16:30
  • Tuesday 09:00–16:30
  • Wednesday 09:00–16:30
  • Thursday 09:00–16:30
  • Friday 09:00–16:30
  • Saturday 10:00–16:30
  • Sunday 11:00–14:30

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Mar 2020

About

Supercraft Windows are North Staffordshire's leading family run installers of Bi-Folding and Composite Doors, 'A' Rated Windows, Warm Roof replacements, Orangeries and Conservatories across Staffordshire, Cheshire and Derbyshire, with a 10 year insurance backed guarantee on all products.

All of our products are manufactured to the highest standard, whether it is PVC, Aluminium or Residence Collection frames.

We can transform your home with a Warm Roof replacement for your existing conservatory, or offer a range of different options for your single storey extension.

Visit the largest showroom in Staffordshire and discuss your options with our experienced, friendly staff with no hard-sell tactics, which is open 7 days a week.

Our Owners have a combined industry experience in manufacture, installation and aftercare of over 70 years!

Call us on 01782 266 488 or contact us via email at info@supercraftwindows.co.uk.

Supercraft Windows is the trading name of FT Windows

What we do

  • Conservatories

    • conservatory roof conversions
    • Conservatory Roof replacement
  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Roofers

    • Roof and skylights
    • Guttering, fascias and soffits
    • Conservatory roof conversions
    • Tiled conservatory roofs
    • Roofline
  • Doors

    • Composite doors
    • Bi-fold doors
    • Orangeries
    • French doors
    • Front door
    • Patio doors
    • UPVC doors
    • ​Aluminium doors
  • Glaziers

    • UPVC Windows
    • Sash windows
    • Aluminium Windows
    • Triple Glazing
    • Stained glass
    • Double glazed units
    • Double glazing installation
    • Window consultants
  • More Services

    • a rated windows
    • roofing
    • orangeries
    • residence collection

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
393 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Excellent Product and Customer Service
Customer Service
Quality
Value
We had 18 windows replaced with a top quality product at a competitive price. The fitters Martin and Justin were first class, extremely tidy and constructive when solutions needed to be found and their workmanship is faultless. Likewise the advice and response from everyone we dealt with was friendly and constructive.
Customer in Cheshire East Posted on 25/10/2021 , work completed 18/10/2021
Great Job
Customer Service
Quality
Value
John and Gareth the fitters did a really good job as they laid down sheets from the door to the work place ,kept us informed on what they would be doing and when, were happy to do a couple of extra jobs at no cost. Could not fault them or Supercraft. We got exactly what we wanted good job at the right price and the right quality.
Customer in Stoke-on-Trent Posted on 31/10/2021 , work completed 27/10/2021
Excellent work from start to finish
Customer Service
Quality
Value
We had been looking to have our orangery roof replaced with a Warm Roof for about 3 years, then Covid hit!! The price Supercraft quoted just before the pandemic still stood when they started the first week in September this year. Right from the first visit by Mark, to completion yesterday. The workmanship and professionalism of all concerned was impressive as was the price. We had been given prices by other companies which were way above Supercraft, but ultimately, it wasn't the price that swung it, it was the fact that the roof was made from wood and not aluminium. This means that we will not get condensation as most traditional roofs are made from wood. The finish has made a remarkable change to our room, which is our main living room. Thank you once again to all concerned.
Ken and Ann in Staffordshire Posted on 24/09/2021 , work completed 23/09/2021
Good Company Great Job Lovely LIVIN ROOM
Customer Service
Quality
Value
We selected Supercraft after reading the various positive review, I have got to say they were fully justified. From start to finish we could not fault the company or any of the people we spoke with or the workmen they sent. The interaction between ourselves and the company, especially during the covid period was excellent they kept us fully informed of all issues and answered any question we needed answering. Special mention goes to the two builders who were sent to do the building work They were polite cheerful always arrived early were so tidy and did a brilliant job regarding the brick work. Also the two fitters who came to fit the roof they to were hard working, very professional and did a lovely job. We can not fault the finished item it is stunning and we love it. Many thanks Mr & Mrs Dalton
Customer in Posted on 31/01/2022 , work completed 29/11/2021
Superb in every instance from start to finish.
I was recommended to Supercraft windows by my sister who had had work done by them in the past. I had a home visit by them and they helped with problems I was experiencing and he made some recommendations. Well before the completion date my new windows were fitted and they were considerate, careful, courteous in every way. The workmanship was exemplary and have placed a further order for more windows. I felt completely confident in their ability to carry out the work and would have no hesitation in recommending them to anyone. Well done a superb job and without any stress or anxiety and a very competitive price. Real value for money, from start to finish great - thank you to you all.
Customer in Stoke-on-Trent Posted on 08/12/2021 (Reviewer did not use service)
The canopy looks superb
Customer Service
Quality
Value
Very professional company we have used before, rang Supercraft about a canopy on the front of the house, Faz came out to measured & gave us a price which we were happy with. The fitters arrived on time, they were very polite, quick working even in the terrible weather and they cleaned up after themselves. Electrician arrived to fit the lights brilliant job they do just set the canopy off at night. Canopy is lovely and has made such a difference to the house.
Customer in Staffordshire Posted on 10/02/2022 , work completed 10/02/2022
windows
Customer Service
Quality
Value
we had new front windows installed on our bungalow they arrived when said laid dust sheets very polite fitted new windows and cleaned up after the work we had no dust or mess and everything was taken away the quote to the installation was all explained about everything that was going to happen on the day of the work beginning the office kept us informed very from start to finish first class company
Customer in Staffordshire Posted on 11/03/2022 , work completed 08/03/2022
Replacement Orangery Roof
Customer Service
Quality
Value
Very happy with Supercraft both the office and fitting teams. They advised on the best replacement for a leaky roof, the roof was an integral part of our home. The work was completed work efficiently, keeping us informed throughout. We are very happy with our new orangery roof, it survived storm Eunice and Dudley, shortly after the installation was completed. Would recommend and we would use again.
Customer in Cheshire West and Chester Posted on 28/05/2022 , work completed 24/01/2022
Great from start to finish.
Customer Service
Quality
Value
I Visited the Supercraft showroom to purchase a new composite door for the front of my house and saw exactly what I wanted immediately upon walking in, a deal was struck and was told up to 8 weeks for installation, I was called around about the 4th week saying the door was ready and would be fitted the following week which by then was nearly a month earlier than expected, two fitters turned up on the day as expected who were polite at all times and within a few hours my new door was installed even in the pouring rain and all mess was tidied up before they left, I would have no problem recommending Supercraft as everything went smoothly from start to finish, absolutely delighted with my new front door money well spent, thanks Supercraft.
Customer in Stoke-on-Trent Posted on 02/10/2022 , work completed 30/09/2022
Very happy
Customer Service
Quality
Value
I am very pleased with the work. Lovely door, worth recommending.
Which? Trusted Traders Consumer Posted on 13/10/2022 , work completed 29/09/2022
Great work and friendly service
Customer Service
Quality
Value
We have just had our old bay windows replaced. As they were old sash windows there was a lot of work involved. Both fitters worked tirelessly over the two days to replace the windows and re-plaster where necessary. The workmanship is of the highest quality and we would highly recommend this company. We are returning customers as we have had windows and doors replaced by Supercraft in our previous homes.
Customer in Stoke-on-Trent Posted on 24/07/2023 , work completed 20/07/2023
The trader replied (on 03/08/2023)
Hello, it is great to read your review and to know that you are returning customers, we really appreciate your return custom. We are happy that you're pleased with the end result too. From all the team at Supercraft
Excellent quality
Customer Service
Quality
Value
I have recently had my Windows and Doors fitted by Justin and Martin. Excellent Job. They were very pleasant and helpful at all times. Everything went to plan and the job got done in good time. All the team from Supercraft gave excellent professional customer service throughout. I Highly recommend Supercraft Doors and Windows.
Customer in Staffordshire Posted on 16/06/2023 , work completed 06/06/2023
The trader replied (on 04/07/2023)
Hello, we are thankful to receive your feedback about our team, and we're glad to hear that Martin & Justin did an excellent job. From all the team at Supercraft
Excellent.
Customer Service
Quality
Value
Replaced three windows.Excellent standard of work carried out very efficiently and swiftly.Friendly and helpful fitters who did an extremely good job and cleaned up after themselves.Would highly recommend the company.
Customer in Stoke-on-Trent Posted on 10/08/2023 , work completed 10/08/2023
The trader replied (on 18/08/2023)
Hello, thank you for leaving your feedback. It is great to hear back about our fitters and we're happy to know that you would recommend us since that's how most of our business is generated. Thank you again, from all the team at Supercraft
5 windows,porch and 2 doors and previous conservatory.
Customer Service
Quality
Value
Excellent installation of all the upvc units and porch. Made the house look absolutely incredible. Just waiting for the inside to be completed by external contractors but I know they will be great as always. Supercraft previously completed my conservatory 13 years ago and still looks like the day they built it and thats why I trust this company so much and would not have anybody else. Faz created the perfect solution for my house which I will be eternally grateful and his team of installation fitters are in my opinion the best in the country. And I have peace of mind with a ten year insurance backed guarantee. No nonsense pricing and a long established business. Thats why they can continue to trade without any cold calling tactics. Keep up the great work Faz and team.
Customer in Stoke-on-Trent Posted on 26/04/2024 , work completed 26/04/2024
The trader replied (on 13/05/2024)
Thank you for taking the time to leave such a wonderful review. We are delighted to hear that you are happy with your new windows and porch. We are lucky to have a great team of people that always put in 100% effort so we are glad to know that you are happy with the outcome. Thank you once again for your return custom. From all the team at Supercraft
New front doors
Customer Service
Quality
Value
We had our wooden front doors in our porch replaced by Supercraft and they've done an excellent job. The porch front is not vertical, so they had to trim the building fabric to get the new doors to fit vertically and plumb. I have to say I was a little sceptical, but the finished installation is excellent. The fitters were polite, clean and tidy. The Supercraft office team are very easy to deal with - not pushy, and really ensure everything is correct before you sign up. A pleasure to do business with.
Customer in Cheshire East Posted on 20/05/2024 , work completed 17/05/2024
The trader replied (on 22/05/2024)
A huge thank you for your 5-star review; your kind words are most appreciated. Our team work exceptionally hard to fulfil all customer requirements, so it is great to hear that you are delighted with the finished result. Thank you once again, from all the team at Supercraft.
Patio doors
Customer Service
Quality
Value
Excellent service from the company. Sales personal not at all pushy, and very helpful. Show room is great with everything you need to make the required choice. The fitters arrived on time, were very efficient and tidy, cleaned up after themselves and very pleasant, credit to the company.
Customer in Shropshire Posted on 12/04/2024 , work completed 12/04/2024
The trader replied (on 13/05/2024)
Thank you for your kind comments and for letting us know that you had such a great service with us. We are delighted to hear that our showroom proved helpful for you and that you are happy with your new product. From all the team at Supercraft
Outstanding Five Star Service From Start To Finish
Customer Service
Quality
Value
We have recently moved house and were looking for a company that could install new windows , doors ,facia and soffits. We visited the Supercraft showroom and immediately it felt the right fit for us. As my Wife is in a wheelchair the showroom was absolutely perfect. We could see everything set out in different settings and all the options that were available. We then met Faz who showed us around and gave us great advice and help. The service we have had from Faz from our first meeting, then the management of the job and keeping us informed on the progress has been faultless. The job was started exactly on the start date given . We must give a special mention to the two fitters who carried out the work. Ian and Dave. They have been absolutely brilliant working in all weather, freezing cold, torrential rain and never once complaining. They are an absolute credit to Supercraft and it was a pleasure to have Ian and Dave working at our house for the last few weeks. The end result looks amazing and we are very happy and what seemed like a very daunting project was made so effortlessly easy by the fantastic service from Faz, Ian, Dave and all the Supercraft team.
Customer in Staffordshire Posted on 18/03/2024 , work completed 11/03/2024
The trader replied (on 05/04/2024)
Hello, thank you for letting us know about your experience. We really appreciate your comments about Faz and the fitters, Ian and Dave; we'll be sure to pass this on to them. We are so glad you're happy with the end result. From all the team at Supercraft
Fantastic Service AGAIN
Customer Service
Quality
Value
Conservatory roof replacement, from glass to slate titles. 3 years ago we had a Conservatory fitted by supercraft fantastic service & professional workers, that's why when we decided to change the roof to slate tiles, we went back to supercraft, Faz gave us excellent advice again when he came out to dicuss the replacement roof, happy with the quote & we requested the same 2 fitters who built the Conservatory Ian & Dave. From start to finish, I can not fault supercraft workmanship Ian & Dave are a credit to the company friendly and efficient. Would definitely recommend. Also Woody the plasterer did a fantastic job last time & again can not fault anything.
Customer in Staffordshire Posted on 22/05/2025 , work completed 15/05/2025
The trader replied (on 05/06/2025)
We really appreciate hearing about your experience with our team, thank you for taking the time to leave us a review. It makes us happy to know that you are pleased with the finished result. From all the team at Supercraft
Workmanship
Customer Service
Quality
Value
I cannot recommend this company enough and will 100% be using them again. From an initial visit by Neama, who overcame all obstacles thrown at him by an old house, right through to the fitting by Dave and Ian. The service was exemplary from start to finish, and the quality of their doors and windows far exceeds what other companies offer.
Customer in West Midlands Posted on 29/05/2025 , work completed 29/05/2025
The trader replied (on 05/06/2025)
Thank you so much for your wonderful review. We're absolutely thrilled to hear that you had such a positive experience with our team. The team will be especially happy to know their hard work and dedication made such a great impression. We take a lot of pride in both our service and the quality of our products, so it means a lot to know you noticed the difference. We truly appreciate your support and can’t wait to work with you again in the future! From all the team at Supercraft
Incredible customer service.
Customer Service
Quality
Value
We had to report an intermittent problem with an external door we had fitted by Supercraft four years ago. They contacted us on the same day, made an appointment for the following day and the fault was remedied on the first visit, all by the most pleasant and friendly staff.
Customer in Staffordshire Posted on 02/04/2025 , work completed 01/04/2025
The trader replied (on 15/05/2025)
It is great to hear your comments about our Aftersales team, we are really glad that the issue was resolved swiftly. Thank you for taking the time to leave us a review. From all the team at Supercraft
Great service
Customer Service
Quality
Value
Supercraft Windows delivered an outstanding service from start to finish. The whole job was incredibly well organised — the team removed the old patio door, the builders put up the new wall, and the fitters installed the window, all in a single day. The coordination was seamless and the workmanship was excellent. A special mention goes to Neama, who once again provided brilliant service throughout.
Customer in Cheshire East Posted on 10/03/2026 , work completed 27/02/2026
The trader replied (on 20/03/2026)
Hello, thanks for your review. We’re so pleased to hear that everything ran smoothly on the day and that you were happy with the workmanship. We really appreciate your feedback. From all the team at Supercraft
Another Top Job
Customer Service
Quality
Value
We used Supercraft 6 years ago who were fantastic building my conservatory. I decided to have another and had no hesitation in choosing them again for quality price and quick completion. Super all round.
Customer in Stoke-on-Trent Posted on 23/03/2026 , work completed 26/03/2020
Excellent products and service
Customer Service
Quality
Value
This is the third time we have used Supercraft over the past ten years or so. Excellent, friendly, professional service from initial enquiry to final installation. No hesitation to recommend this company. Good quality products that stand the test of time.
Jennifer, Staffordshire Posted on 28/10/2015 , work completed 28/10/2015
Friendly & professional
Customer Service
Quality
Value
The whole process was very easy - from walking into the showroom, to surveyor, to girl on the phone organising date to the two guys who installed the door. Friendly, efficient and very professional - no fuss, no cheesy sales pitch. Great
Ann, Staffordshire Posted on 19/05/2017 , work completed 19/05/2017
Excellent service throughout
Customer Service
Quality
Value
I had 7 windows and patio doors fitted over 2 days. The fitters were totally professional and did all they could to keep mess to a minimum - dust sheets over all areas from minute one. Attention to detail and not being satisfied until they were sure everything was right, gave me confidence in the work and product. The pre - work experience - showroom, workers were all pressure free and I would expect any after care to be in keeping with my experience to date.
Andrew, Staffordshire Posted on 10/07/2018 , work completed 10/07/2018