Endorsed by Which?

Supercraft Windows

4.9

393 Reviews

Opening Hours
Today - 09:00–16:30
  • Monday 09:00–16:30
  • Tuesday 09:00–16:30
  • Wednesday 09:00–16:30
  • Thursday 09:00–16:30
  • Friday 09:00–16:30
  • Saturday 10:00–16:30
  • Sunday 11:00–14:30

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Mar 2020

About

Supercraft Windows are North Staffordshire's leading family run installers of Bi-Folding and Composite Doors, 'A' Rated Windows, Warm Roof replacements, Orangeries and Conservatories across Staffordshire, Cheshire and Derbyshire, with a 10 year insurance backed guarantee on all products.

All of our products are manufactured to the highest standard, whether it is PVC, Aluminium or Residence Collection frames.

We can transform your home with a Warm Roof replacement for your existing conservatory, or offer a range of different options for your single storey extension.

Visit the largest showroom in Staffordshire and discuss your options with our experienced, friendly staff with no hard-sell tactics, which is open 7 days a week.

Our Owners have a combined industry experience in manufacture, installation and aftercare of over 70 years!

Call us on 01782 266 488 or contact us via email at info@supercraftwindows.co.uk.

Supercraft Windows is the trading name of FT Windows

What we do

  • Conservatories

    • conservatory roof conversions
    • Conservatory Roof replacement
  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Roofers

    • Roof and skylights
    • Guttering, fascias and soffits
    • Conservatory roof conversions
    • Tiled conservatory roofs
    • Roofline
  • Doors

    • Composite doors
    • Bi-fold doors
    • Orangeries
    • French doors
    • Front door
    • Patio doors
    • UPVC doors
    • ​Aluminium doors
  • Glaziers

    • UPVC Windows
    • Sash windows
    • Aluminium Windows
    • Triple Glazing
    • Stained glass
    • Double glazed units
    • Double glazing installation
    • Window consultants
  • More Services

    • a rated windows
    • roofing
    • orangeries
    • residence collection

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
393 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
New Livin Room/Conservatory
Amazing, professional job from start to finish. Thank you to Fab for the initial set up and advice also Mark with the planning. Dave & Dean for the start of the job with their groundwork & brickwork and finally Dave & Ian with the frame & glass fitting. Clean and tidy workmanship throughout the whole project from the guys. Thank you. The end result is a credit to you all, I have received lots of compliments about my new room, love it 😊 I would thoroughly recommend Supercraft for any works based on my experience.
Customer in Cheshire East Posted on 10/11/2023 (Reviewer did not use service)
The trader replied (on 11/01/2024)
Hello, it is great to hear this feedback for our team members and we're glad to know that you're getting lots of compliments! Thank you for taking the time to share your experience. From all the team at Supercraft
Superb, trustworthy company.
Customer Service
Quality
Value
Mark and gavin have done an excellent job of our windows and doors they have made sure everywhere was covered where they were walking and hoovered up after themselves they have done a fantastic job and are very trustworthy people highly recommended this company!
Customer in Stoke-on-Trent Posted on 14/02/2020 , work completed 27/01/2020
Excellent job!!
Customer Service
Quality
Value
Excellent work from start to finish. Great advice given when choosing windows/patio/doors. Workmen arrived on time, really great guys, very skilled, tidy and cleaned up after, no mess left. After service brilliant, would definitely recommend.
Customer in Staffordshire Posted on 16/02/2021 , work completed 12/02/2021
Beautiful door supplied and fitted by friendly, helpful and professional company
Customer Service
Quality
Value
Supercraft supplied and fitted our new composite endurance door. They quoted a very competitive price and supplied and fitted to 5 star plus standard. We are thrilled with our beautiful new door and fanlight. Supercraft choice of door style, glazing, colour etc is fantastic. They offer a friendly helpful and professional service which is 2nd to none. The overall experience from selecting, ordering and fitting is brilliant and we cant thank them enough for our lovely door. Well done to all involved and we are now putting in an order for a new back door. Thank you so much Supercraft for a fabulous all round service!!!!😃😃😃
Bev in Staffordshire Posted on 12/04/2021 , work completed 07/04/2021
Great work. Very professional.
Customer Service
Quality
Value
I ordered a coloured composite front door from Supercraft. It was delivered on time and fitted a couple of days later. It was fitted very professionally in no time at all. I would recommend this company to anyone. Very professional in all aspects
Customer in Staffordshire Posted on 12/01/2022 , work completed 05/01/2022
Great product, great installation
Customer Service
Quality
Value
I recently had all my old timber windows and doors replaced with residence 7 windows, supplied and fitted by supercraft windows. Neama was very helpful throughout the ordering process. The quality of the windows and doors is excellent and the entire house was completed in 7 days. The installation team were very good, worked well and kept the house really clean. I highly recommend using supercraft windows.
Customer in Staffordshire Posted on 08/03/2023 , work completed 02/12/2022
The trader replied (on 16/05/2023)
Hello, We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend us. Thank you for taking the time to share your experience. From all the team at Supercraft
Outstanding work
Customer Service
Quality
Value
After careful consideration and obtaining multiple quotes, we made the decision to place an order with Supercraft for a full house of windows and doors and a lightweight tiled roof extension. They were not the cheapest, but after seeing their showroom and reading other reviews, we felt this was the company to deal with. And this proved to be one of the best decisions we ever made. From first point of contact, to the surveyor, we were updated throughout. The builders were meticulous with their work, so was the electrician and plasterer. The 2 fitters who installed the project are a credit to the business. They were polite, clean and explained the process of fitting. We can’t recommend this company enough and we are over the moon with everything they have done. We have recommended a number of family and friends who are in the process of placing an order. As the saying goes, “you get what you pay for”. We certainly got that and more. Thank you Supercraft!
Customer in Staffordshire Posted on 09/01/2024 , work completed 09/01/2024
The trader replied (on 11/01/2024)
Hello, we really appreciate your honest feedback and it means a lot to know that you have recommended us to others. Thank you so much, from all the team at Supercraft
Great team , great product , great experience.
Customer Service
Quality
Value
Supercraft fitted windows for us 30yrs. ago and we had no hesitation in going back to them for some additional French doors and windows . It was very reassuring to find the same personalities still running the business. Nothing was too much trouble in showing and advising us on the new styles and materials . We were given accurate information and costings , and dates and deadlines were were kept . All our enquiries regarding extras and accessories were dealt with in a very helpful ,prompt manner . We were given an installation date , which was kept , exactly 5 weeks from the date of order . The installation team arrived promptly and were nothing short of excellent, so helpful and diligent. We chose the Residence range , and are delighted with the look and the finish . We can’t thank the Supercraft team enough including the surveyor , whose help and advise was invaluable. Thank you all.
Customer in Staffordshire Posted on 15/02/2024 , work completed 14/02/2024
The trader replied (on 21/02/2024)
Hello, thank you so much for your return custom to our family business. It is wonderful to read your review and know that you're happy with the final product. From all the team at Supercraft
A job well done
Customer Service
Quality
Value
Having had a quote for window replacement from another local company where we were not impressed with their pushy attitude, we sought a quote from Supercraft whom we have used before. Mark arrived to look at our requirements and was extremely polite, respectful and professional. The quote was extremely competitive and we decided to go ahead. The order was fulfilled within the quoted timescales and the fitting team of John and Clint arrived as arranged. The work was carried out very professionally and to a high standard. The guys were clean and tidy workers and a credit to Supercraft. We can not praise them high enough We are very pleased with the quality of the windows and the work carried out and would recommend Supercraft without hesitation.
Customer in Staffordshire Posted on 20/04/2024 , work completed 18/04/2024
The trader replied (on 13/05/2024)
Thank you so much for your review. It is wonderful to hear that you are happy with your new windows and we very much appreciate that you will recommend us. Thank you for the warm comments regarding Mark and the fitting team; we will let them know. From all the team at Supercraft
Very Satisfactory Work
Customer Service
Quality
Value
In March 2024 we visited Supercraft Windows to look at bi-fold doors. Neama Mogadam, Sales Executive, was very helpful, but not pushy, and quoted us a good price. Approx. six weeks later the bi-fold doors were installed by their own fitters who did a very clean and professional job. Very pleased.
Customer in Stoke-on-Trent Posted on 03/05/2024 , work completed 30/04/2024
The trader replied (on 20/05/2024)
Thank you for leaving us a review. Our team work extremely hard to deliver a fantastic service so it is great to hear that you are very happy with your new bi-fold doors. We value your custom. From all the team at Supercraft
Super Windows from Super Craftsmen!
Customer Service
Quality
Value
We recently moved to Cheshire purchasing a property that needed some refurbishments. Little did we realise that it would result in all the doors and windows being replaced including 7 bi-fold doors and over 40 windows. We invited several companies to quote. Supercraft stood out with regards to quality of product, polite and prompt service and good pricing, so we appointed them to deal with our 'little' project. It has taken us over a year to complete our refurbishment and Supercraft have been nothing but professional, obliging and flexible in terms of fitting in with the other trades as well as timing their deliveries to suit our needs. The end product looks amazing and the quality of the bi-fold doors and aluminium windows as well as the standard of installation is exceptional. Well done Fab, Mark and all the team. I would use you again tomorrow!
Customer in Cheshire East Posted on 15/05/2024 , work completed 10/05/2024
The trader replied (on 20/05/2024)
Thank you for taking the time to leave such a positive review. We value your custom and it is wonderful to hear that you would use us again. Our team work tremendously hard, wanting to give the very best to our customers, so we'll be sure to pass on the lovely comments. We are so pleased that you are happy with your new bi-fold doors and windows. From all the team at Supercraft
Great experiance from start to finish
Customer Service
Quality
Value
We ordered a new front door, it arrived within 4 weeks and got it fitted. We were completely satisfied, our new door looks amazing, the fitters were punctual, polite, friendly made a did good job, didn't waste anytime in completeing the work and cleaned up after them.
Customer in Cheshire East Posted on 09/12/2023 , work completed 07/12/2023
The trader replied (on 11/01/2024)
Hello, thanks so much for leaving us a review. We are pleased to know that you're happy with your new door . From all the team at Supercraft
Brilliant Windows
Customer Service
Quality
Value
I have had 5 windows and a set of French doors fitted and they are beyond what I expected. They have transformed my house beautifully as they are light and in the Georgian style, so much more in keeping now than the old dark mahogany leaded ones which were there before. I discussed various options with Mark who was helpful and knowledgeable. There was no sales push as I had with other companies I had spoken with, just clear information. I also chose Supercraft following recommendations from neighbours in the village. Five other neighbours have had their windows from Supercraft and all were very pleased with their service. John and Gareth did the fitting, they worked really hard and were professional, friendly and polite. They got the work done in the 2 days I was told it would take, which I thought may have been a stretch being an old house, but they worked brilliantly through a few issues left from the ill-fitting of my old windows. They showed attention to detail in the filling and left it neat and clean when completed. I am extremely happy with the service from all those I dealt with at Supercraft.
Customer in Staffordshire Posted on 03/02/2025 , work completed 31/01/2025
The trader replied (on 19/02/2025)
Thank you for your 5-star review. We are so happy to hear that you are delighted with your new windows and French doors. Our team works incredibly hard so we will be sure to pass on the lovely comments to all parties involved. Thank you again for your custom and your kind words, from all the team at Supercraft.
Composite Front Doir
Customer Service
Quality
Value
Brilliant service from survey through to installation. Neama came out and did the survey, offering lots of support and explaining all the options clearly. We attended the main office where we talked through even more options with Dave to make sure we had every detail covered Top service throughout
Customer in Staffordshire Posted on 22/03/2025 , work completed 14/03/2025
The trader replied (on 02/04/2025)
Thank you for your 5-star review. Our team work incredibly hard so we will ensure that your lovely comments are passed onto them. We are so pleased that you're happy with your new composite door. From all the team at Supercraft.
New Inner Front Door
Customer Service
Quality
Value
Had a new inner front door fitted, part of the inside wall collapsed during the fitting (No fault of fitters) it was design fault when built! Supercraft sent Andy to fit the beading once the wall repaired! Andy is a great person, always smiling, knowledgeable and conscientious! We have always used Supercraft for all our windows and even had them build a beautiful Orangery when we downsized! The workmanship and attention to detail was amazing plus timescale was perfect. Would recommend them to anyone, for new windows, doors etc and their after sales service is exemplary.
Customer in Posted on 22/10/2025 , work completed 15/10/2025
The trader replied (on 29/10/2025)
Thank you very much for your review. We’re delighted to hear you’re happy with your new door and the follow-up work. Andy will be thrilled with your kind words too. It’s always a pleasure to work with returning customers, and we truly appreciate your repeat custom. From all the team at Supercraft
Highly recommended-5star quality service.
Customer Service
Quality
Value
Last year we have had all our windows and doors replaced to our dormer bungalow by Supercraft Windows .After an initial visit to the showroom Mark came to see us and was very helpful with choosing the type of windows and doors we wanted. Mark quickly sent us the price but there was no pressure to purchase exerted by Supercraft. We chose the Residence 7 Painswick windows and doors which have greatly enhanced the appearance of our property. The work was carried out by Ian and Dave who were very professional at all times. Nothing was too much trouble and their attention to detail was excellent.We made sure tea/coffee was always available and they worked very hard.We were so pleased with the quality and standard of fitting that we revisited the showroom and ordered a replacement conservatory to match the new windows.This was again replaced to the same high standard and we were thrilled with the result. The electrician and plasterer provide by Supercraft produced work quickly and of the same high standard.A big thank you to all at Supercraft especially Marc ,Ian and Dave for a wonderful outcome.
Customer in Stoke-on-Trent Posted on 20/01/2026 , work completed 15/12/2025
The trader replied (on 26/01/2026)
Hello, we can't thank you enough for your wonderful review. It makes us happy to hear that your experience was so positive as this is what we always strive towards. We will make sure to pass on your kind words to Mark, Ian and Dave too. Thank you so much for choosing us for your projects. From all the team at Supercraft
Which? Local Review
Customer Service
Quality
Value
First class job installing double glazed windows and doors.
Which? Trusted Traders Consumer Posted on 27/05/2009 , work completed 27/05/2009
My Review
Customer Service
Quality
Value
Brilliant job, prompt & professional
Royston, Staffordshire Posted on 02/12/2015 , work completed 02/12/2015
Super Job
Customer Service
Quality
Value
Fitters were prompt, polite and did a first class job
Susan, Staffordshire Posted on 26/11/2015 , work completed 26/11/2015
Excellent job
Customer Service
Quality
Value
Very pleasant and efficient. Extremely well mannered. Job completed quickly but efficiently. Have asked them, to come back and put us a conservatory in as we were so pleased with the windows and doors
Carolyn, Staffordshire Posted on 14/12/2015 , work completed 14/12/2015
Professional
Customer Service
Quality
Value
Fantastic and very professional job. The fitters were very polite and tidy, they explained every step and completed on time. A big thanks guys.
Stephen, Staffordshire Posted on 19/10/2015 , work completed 19/10/2015
Excellent, professional job
Customer Service
Quality
Value
Arrived on time, got on with the job, courteous, professional people. John had a young lad who was equally as good. Superb job done & quality installation, left no mess thoroughly cleaned after them will be dealing with them again.
Julie, Staffordshire Posted on 17/05/2016 , work completed 17/05/2016
A1 from start to finish
Customer Service
Quality
Value
Top service from start to finish. No heavy sales tactics when buying products. Salesman knew what he was doing, and workmen left it cleaner than when they started, could not pick any fault with workmanship (Bobon).
Barry, Staffordshire Posted on 18/11/2016 , work completed 18/11/2016
Conservatory
Customer Service
Quality
Value
I can highly recommend this family run business. The service was second to none. The builders, fitters and electrician were first class. They left no mess. I would like to thank Mark for the attention to detail on his advise and expertise. Thank you
Elaine Posted on 17/11/2016 , work completed 17/11/2016
Outstanding service
Customer Service
Quality
Value
From the off, Supercraft were the ultimate professionals. They provided advice and guidance and I never felt pressured with sales talk. Installation was quick and the staff were brilliant, accomplishing their job and keeping two toddlers amused! Would recommend.
Laura, Staffordshire Posted on 27/10/2016 , work completed 27/10/2016