Excellent windows, fitted promptly. Great service.
Our windows were fitted in around five weeks from ordering. The salesman, Neema, came out the day after our initial enquiry to give us a quote and gave us sound advice when choosing colours. Black! Looks great! Arranged for the surveyor to visit the next day. Fitting day arrived and I cannot speak too highly of the fitters, Justin and Martin. Not the easiest of jobs, two large bays and three other windows they tackled the task with good humour and expertise and were a pleasure to have in our home. Due to the age of our bungalow one or two snags were encountered but solved appropriately. They explained to us the measures taken to ensure a good fit. They left no mess and made good use of the Henry every night. Job was completed promptly and we are delighted with our new windows.
Customer in Stoke-on-Trent
Posted on 11/04/2023
, work completed 27/03/2023
Recommended
Orangery
Supercraft built us an extension fully roofed and insulated, and fitted out internally. All the tradesmen and staff were extremely competent, courteous and efficient. We are very pleased with the outcome which is fully certificated and signed off by the local authority to the latest Building Regulations. We found everyone at Supercraft "Old School" - what they say they do. All the tradesmen work regularly for Supercraft and when one finished they contacted the next to get them started. We had:- Builders who did the foundations, floor and walls, Surveyors who measured everything up, Window, doors and roof fitters, Plasterers, Plumber, Electricians, A excellent outcome at a very reasonable price which did not change from the quotation to the finish.
Customer in Staffordshire
Posted on 13/06/2023
, work completed 11/06/2023
Recommended
Top quality from start to finish
Supercraft have fitted new windows and a stable door for us and we couldn't be happier. We went for Residence Collection on the windows and they look really smart. We visited the fab showroom a couple of times and Neama was really helpful. Neama's suggestions when he came out to look at the job were super valuable, too. No hard sell, just good ideas! The fitters - Martin and Justin - were great at what they did, very high attention to detail, and they were top people, too. They were diligent and you can tell that they really care about their craft! Top job all around from start to finish. Thank you.
Customer in Staffordshire
Posted on 19/06/2023
, work completed 15/06/2023
Recommended
A bespoke Gable Supercraft Warm Roof System.
I am very pleased with our new warm roof system and frames. Mark came out to see us and was very helpful in explaining and talking through the different options we had and what would suit us. Never did we feel pressured into buying anything that we did not want. From the start of the project to the finish, the surveyor and installation fitters were all excellent. The fitters could not do enough for us during the installation, they were clean and tidy and removed all their rubbish every day. I would highly recommend this company they are very honest and the quality of their work is first class.
Customer in Cheshire East
Posted on 24/10/2023
, work completed 30/05/2023
Recommended
Great products and customer service
We are really happy with the work supercraft have done for us. We’ve had a few things now and Mark has been so helpful along the whole process. Myself and my partner really recommend them!
Customer in Staffordshire
Posted on 20/06/2024
, work completed 19/06/2024
Recommended
Front door installation
Had a new front door installed 3 may. Door fitters worked diligently & expertly & to a very high standard taking out the old door & installing the new Carnaby front door, which I would highly recommend. Would 100% use the services & products from supercraft in the future
Customer in Cheshire East
Posted on 04/05/2024
, work completed 03/05/2024
Recommended
Everything done to a very high standard
Work to replace all eight windows in the house, including patio doors and bay window. Windows have transformed the house. Staff were very friendly, everything done on schedule to a very high standard. Delighted with the work overall. Money well spent.
Customer in Stoke-on-Trent
Posted on 22/05/2024
, work completed 22/05/2024
Recommended
New Porch
Very pleased with our new porch supplied by Super craft which has transformed our house entrance. Quality of products especially the aluminium front door fantastic. The support and advice provided throughout the project has been exceptional. Many thanks to all the super craft staff.
Customer in Staffordshire
Posted on 08/09/2024
, work completed 15/07/2024
Recommended
Highly recommend 5 star quality service
We recently had 8 windows replaced, a composite door fitted and solid roof tiled replacement on our conservatory. Received an excellent service from when we first entered through the showroom doors. The staff were so helpful and friendly nothing was too much trouble - no pushy sales talk. The choice was amazing - making some decisions difficult due to too much choice !! We placed the order and were kept up dated at every stage. Fitting date was agreed. The fitters were absolutely amazing a credit to your company they were with us for the week. They arrived on time every day and worked tirelessly throughout the week. All the team we had contact with were polite and courteous, very professional that includes all the fitters, electricians and the plasterer. I have never seen a plasterers finish so smooth he took such pride in his work - absolutely amazing. The fitters keep us updated at every stage and everyday they cleared/cleaned the areas they had been working in and removed any rubbish. To say we are over the moon with the work that has been carry out would be an understatement. An absolute 5 star service from start to finish I would highly recommend Supercraft and would not hesitate to use your services again - fantastic professional teamwork by you all - a massive thank you
Customer in Stoke-on-Trent
Posted on 22/09/2024
, work completed 09/08/2024
Recommended
Excellent products and service from this recommended Company
Since 2016, on a number of occasions, my wife and I have had excellent service from this trader and, so far, have had ten windows and four doors fitted to our home, all completed on time and at the agreed price. Today, 24th February 2025, a hall porch screen and door were installed to the usual exemplary standard of fit and finish we have come to expect. Our dealings with Faz, the MD, have always been extremely friendly and he was never less than helpful with his advice. His employees have, on every occasion, carried out their installations most efficiently, and in a workmanlike manner. They arrived on time and were very tidy. On the very few occasions we have required minor aftercare, these were attended to promptly, without delay. We would not contemplate using any other company for such work.
Customer in Staffordshire
Posted on 24/02/2025
, work completed 24/02/2025
Recommended
Superb from start to finish
Like most people I am quick to criticise and slow to praise, but Supercraft Windows thoroughly deserves this review. Replacement doors and windows are expensive so it pays to research the market, that’s what I did and I’m so pleased I went with Supercraft Windows. The first visit was professional and all my options were clearly explained. The quote was comparable to other companies I engaged with, but the quality of their product made this a very good value purchase. The speed of installation was superb, as were the fitters. The patio doors were exactly as described and were fitted within two hours. There was zero mess left behind and the old doors were taken for recycling. I cannot find fault with Supercraft! Their back office staff are polite and efficient, the sales people don’t try and sell (they let the product do the talking) and their employed fitters are excellent. This family run business clearly takes pride in both their product and service. Over the next few years my intention is to replace my front door and windows and I will be using Supercraft for this.
Customer in Cheshire East
Posted on 09/05/2025
, work completed 07/05/2025
Recommended
Outstanding job
I've have had 6 windows, a sliding door and a composite front door fitted . The company from start to finish was amazing. There was no pressure in the showroom, no pressure at the home measure. The quality is outstanding. It has added so much to each and every room. The fitters Martin and Justin were amazing, nothing was too much trouble and they were very pleasant and professional. They have done an excellent job on fitting the windows and the finish is superb. I am so pleased I chose supercraft. I'm sure judging by the quality they will last many years. I am one happy customer 😊
Customer in Stoke-on-Trent
Posted on 08/06/2025
, work completed 09/05/2025
Recommended
Excellent Service
We have just had a complete refit of all our doors and windows by Supercraft. The experience from start to finish has been excellent. Originally making contact via the website Supercraft were very efficient in responding and sending Nema out to review our requirements and quote. Nema listened to our requirements and offered resolutions without any pressure to purchase. Their installation team Jason and Dan were onsite for 4 days and did a great job. They kept in contact each day giving progress updates and worked very efficiently and cleanly. The customer service at every level has been excellent. A stress free experience. I would highly recommend.
Customer in Staffordshire
Posted on 23/02/2026
, work completed 20/02/2026
Recommended
Supercraft windows and doors
Friendly reliable service from start to finish. Workmen completed work quickly and efficiently, to a good standard. Cleaned up after themselves - it was as though they had never been, except for the fact that we had new windows and doors installed! Brilliant! Thermostat has already gone down by 3 to 4 degrees, so already saving! Thank you Supercraft. A nice cosy home for winter!
Darrel from staffordshire
Posted on 29/12/2014
, work completed 29/12/2014
Recommended
Excellent job - very pleased.
The fitters were very prompt and polite. A pleasure to have them work in our home. The quality of the product, two windows & a door, is of a very high standard.
Brian, Staffordshire
Posted on 15/11/2014
, work completed 15/11/2014
Recommended
Which? Local Review
Competitively priced, good quality products, well installed and above all a true focus on customer service. Throughout every phase of the process, we always felt that the Supercraft team would deliver what had been promised.
jchrisj
Posted on 15/12/2012
, work completed 15/12/2012
Recommended
Highly recommended
1st class product. 1st class installation. Delighted with the complete package.
James, Staffordshire
Posted on 08/08/2015
, work completed 08/08/2015
Recommended
Brilliant job.
We are thrilled with our windows. They are very efficient and polite. They never stopped work and they cleaned all their mess up.
Kenneth, Staffordshire
Posted on 03/08/2015
, work completed 03/08/2015
Recommended
Excellent job always
Used supercraft windows three times and always received first class service form sales to installation.
Barry, Staffordshire
Posted on 05/05/2015
, work completed 05/05/2015
Recommended
Superb service from start to finish
I had a couple of exterior door supplied by supercraft and the whole process from my original visit to their showroom till when the fitters installed the doors went smoothly and I received nothing but the best service. I would defiantly recommend.
Michael jones
Posted on 31/01/2016
, work completed 31/01/2016
Recommended
My Review
Brilliant job, very polite & helpful
Marlene Anne, Staffordshire
Posted on 15/01/2016
, work completed 15/01/2016
Recommended
Brilliant job
Very pleased with the quality and workmanship of our Bifold doors. Good quality doors.
Jon, Staffordshire
Posted on 25/01/2016
, work completed 25/01/2016
Recommended
Brilliant job
Can't believe how quickly they fitted a large front door and large window, work was of a high standard.
Kenneth, Staffordshire
Posted on 02/01/2016
, work completed 02/01/2016
Recommended
Brilliant job
The man who fitted my French doors was very pleasant, never stopped working even though he was on his own. He did a professional job & cleaned up after him. Very pleased with the job.
Carol, Staffordshire
Posted on 04/11/2015
, work completed 04/11/2015
Recommended
Usual supercraft high standards
Once again all promise kept. Polite and efficient team and a job well done.
John, Staffordshire
Posted on 01/12/2015
, work completed 01/12/2015
Recommended