Endorsed by Which?

Supercraft Windows

4.9

393 Reviews

Opening Hours
Today - 09:00–16:30
  • Monday 09:00–16:30
  • Tuesday 09:00–16:30
  • Wednesday 09:00–16:30
  • Thursday 09:00–16:30
  • Friday 09:00–16:30
  • Saturday 10:00–16:30
  • Sunday 11:00–14:30

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Mar 2020

About

Supercraft Windows are North Staffordshire's leading family run installers of Bi-Folding and Composite Doors, 'A' Rated Windows, Warm Roof replacements, Orangeries and Conservatories across Staffordshire, Cheshire and Derbyshire, with a 10 year insurance backed guarantee on all products.

All of our products are manufactured to the highest standard, whether it is PVC, Aluminium or Residence Collection frames.

We can transform your home with a Warm Roof replacement for your existing conservatory, or offer a range of different options for your single storey extension.

Visit the largest showroom in Staffordshire and discuss your options with our experienced, friendly staff with no hard-sell tactics, which is open 7 days a week.

Our Owners have a combined industry experience in manufacture, installation and aftercare of over 70 years!

Call us on 01782 266 488 or contact us via email at info@supercraftwindows.co.uk.

Supercraft Windows is the trading name of FT Windows

What we do

  • Conservatories

    • conservatory roof conversions
    • Conservatory Roof replacement
  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Roofers

    • Roof and skylights
    • Guttering, fascias and soffits
    • Conservatory roof conversions
    • Tiled conservatory roofs
    • Roofline
  • Doors

    • Composite doors
    • Bi-fold doors
    • Orangeries
    • French doors
    • Front door
    • Patio doors
    • UPVC doors
    • ​Aluminium doors
  • Glaziers

    • UPVC Windows
    • Sash windows
    • Aluminium Windows
    • Triple Glazing
    • Stained glass
    • Double glazed units
    • Double glazing installation
    • Window consultants
  • More Services

    • a rated windows
    • roofing
    • orangeries
    • residence collection

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
393 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Excellent windows, fitted promptly. Great service.
Customer Service
Quality
Value
Our windows were fitted in around five weeks from ordering. The salesman, Neema, came out the day after our initial enquiry to give us a quote and gave us sound advice when choosing colours. Black! Looks great! Arranged for the surveyor to visit the next day. Fitting day arrived and I cannot speak too highly of the fitters, Justin and Martin. Not the easiest of jobs, two large bays and three other windows they tackled the task with good humour and expertise and were a pleasure to have in our home. Due to the age of our bungalow one or two snags were encountered but solved appropriately. They explained to us the measures taken to ensure a good fit. They left no mess and made good use of the Henry every night. Job was completed promptly and we are delighted with our new windows.
Customer in Stoke-on-Trent Posted on 11/04/2023 , work completed 27/03/2023
The trader replied (on 16/05/2023)
Hello, Thank you for the wonderful review and for taking the time to share your feedback with us. We are so pleased to hear that you're happy with the new windows. From all the team at Supercraft
Orangery
Customer Service
Quality
Value
Supercraft built us an extension fully roofed and insulated, and fitted out internally. All the tradesmen and staff were extremely competent, courteous and efficient. We are very pleased with the outcome which is fully certificated and signed off by the local authority to the latest Building Regulations. We found everyone at Supercraft "Old School" - what they say they do. All the tradesmen work regularly for Supercraft and when one finished they contacted the next to get them started. We had:- Builders who did the foundations, floor and walls, Surveyors who measured everything up, Window, doors and roof fitters, Plasterers, Plumber, Electricians, A excellent outcome at a very reasonable price which did not change from the quotation to the finish.
Customer in Staffordshire Posted on 13/06/2023 , work completed 11/06/2023
The trader replied (on 14/06/2023)
Hello, thank you so much for your comments. We are lucky to have a great team of people that always put in 100% effort so we are glad to know that you are happy with the outcome. From all the team at Supercraft
Top quality from start to finish
Customer Service
Quality
Value
Supercraft have fitted new windows and a stable door for us and we couldn't be happier. We went for Residence Collection on the windows and they look really smart. We visited the fab showroom a couple of times and Neama was really helpful. Neama's suggestions when he came out to look at the job were super valuable, too. No hard sell, just good ideas! The fitters - Martin and Justin - were great at what they did, very high attention to detail, and they were top people, too. They were diligent and you can tell that they really care about their craft! Top job all around from start to finish. Thank you.
Customer in Staffordshire Posted on 19/06/2023 , work completed 15/06/2023
The trader replied (on 05/07/2023)
Hello, thank you for taking the time to share your experience. We will pass on your comments to the team members mentioned as it really does mean a lot to us. From all the team at Supercraft
A bespoke Gable Supercraft Warm Roof System.
Customer Service
Quality
Value
I am very pleased with our new warm roof system and frames. Mark came out to see us and was very helpful in explaining and talking through the different options we had and what would suit us. Never did we feel pressured into buying anything that we did not want. From the start of the project to the finish, the surveyor and installation fitters were all excellent. The fitters could not do enough for us during the installation, they were clean and tidy and removed all their rubbish every day. I would highly recommend this company they are very honest and the quality of their work is first class.
Customer in Cheshire East Posted on 24/10/2023 , work completed 30/05/2023
The trader replied (on 27/10/2023)
Hello, thank you for sharing your experience with us. We are glad to know that you're pleased and that our fitters did a good job. We hope you enjoy your new space! From all the team at Supecraft
Great products and customer service
Customer Service
Quality
Value
We are really happy with the work supercraft have done for us. We’ve had a few things now and Mark has been so helpful along the whole process. Myself and my partner really recommend them!
Customer in Staffordshire Posted on 20/06/2024 , work completed 19/06/2024
The trader replied (on 02/07/2024)
Thank you for the lovely review. We will be sure to pass your kind comments onto Mark. We very much appreciate that you would recommend us, since that's how much of our business is generated. Thank you once again, from all the team at Supercraft
Front door installation
Customer Service
Quality
Value
Had a new front door installed 3 may. Door fitters worked diligently & expertly & to a very high standard taking out the old door & installing the new Carnaby front door, which I would highly recommend. Would 100% use the services & products from supercraft in the future
Customer in Cheshire East Posted on 04/05/2024 , work completed 03/05/2024
The trader replied (on 13/05/2024)
Thank you for letting us know about your experience. Our team work extremely hard so it is wonderful to know that you are happy with your new Carnaby front door. We are so pleased to know that you would use our services again. From all the team at Supercraft
Everything done to a very high standard
Customer Service
Quality
Value
Work to replace all eight windows in the house, including patio doors and bay window. Windows have transformed the house. Staff were very friendly, everything done on schedule to a very high standard. Delighted with the work overall. Money well spent.
Customer in Stoke-on-Trent Posted on 22/05/2024 , work completed 22/05/2024
The trader replied (on 23/05/2024)
We are really happy to hear that you're pleased with the transformation our windows and doors have made to your property; we're sure you will enjoy their benefits for many years to come! Thank you so much for choosing us for your project. From all the team at Supercraft
New Porch
Customer Service
Quality
Value
Very pleased with our new porch supplied by Super craft which has transformed our house entrance. Quality of products especially the aluminium front door fantastic. The support and advice provided throughout the project has been exceptional. Many thanks to all the super craft staff.
Customer in Staffordshire Posted on 08/09/2024 , work completed 15/07/2024
The trader replied (on 09/09/2024)
We are delighted to hear that you are very pleased with your new porch. Our teams work exceptionally hard to deliver a five-star service, so it is wonderful to know that you are very happy. Thank you for your custom and kind words, from all the team at Supercraft.
Highly recommend 5 star quality service
Customer Service
Quality
Value
We recently had 8 windows replaced, a composite door fitted and solid roof tiled replacement on our conservatory. Received an excellent service from when we first entered through the showroom doors. The staff were so helpful and friendly nothing was too much trouble - no pushy sales talk. The choice was amazing - making some decisions difficult due to too much choice !! We placed the order and were kept up dated at every stage. Fitting date was agreed. The fitters were absolutely amazing a credit to your company they were with us for the week. They arrived on time every day and worked tirelessly throughout the week. All the team we had contact with were polite and courteous, very professional that includes all the fitters, electricians and the plasterer. I have never seen a plasterers finish so smooth he took such pride in his work - absolutely amazing. The fitters keep us updated at every stage and everyday they cleared/cleaned the areas they had been working in and removed any rubbish. To say we are over the moon with the work that has been carry out would be an understatement. An absolute 5 star service from start to finish I would highly recommend Supercraft and would not hesitate to use your services again - fantastic professional teamwork by you all - a massive thank you
Customer in Stoke-on-Trent Posted on 22/09/2024 , work completed 09/08/2024
The trader replied (on 16/10/2024)
Thank you so much for your review. We are so pleased to hear that you are over the moon with your installation. We take great pride in our work and endeavour to always deliver a 5-star service to our customers; we’ll be sure to pass on your lovely comments. Thank you for choosing us to complete your project, and we are so grateful that you would recommend us. From all the team at Supercraft
Excellent products and service from this recommended Company
Customer Service
Quality
Value
Since 2016, on a number of occasions, my wife and I have had excellent service from this trader and, so far, have had ten windows and four doors fitted to our home, all completed on time and at the agreed price. Today, 24th February 2025, a hall porch screen and door were installed to the usual exemplary standard of fit and finish we have come to expect. Our dealings with Faz, the MD, have always been extremely friendly and he was never less than helpful with his advice. His employees have, on every occasion, carried out their installations most efficiently, and in a workmanlike manner. They arrived on time and were very tidy. On the very few occasions we have required minor aftercare, these were attended to promptly, without delay. We would not contemplate using any other company for such work.
Customer in Staffordshire Posted on 24/02/2025 , work completed 24/02/2025
The trader replied (on 20/03/2025)
Thank you for taking the time to leave us a review. It makes us so happy to know that you're pleased with our work and that we've been able to maintain the high standards expected. Your repeat business is greatly appreciated. From all the team at Supercraft
Superb from start to finish
Customer Service
Quality
Value
Like most people I am quick to criticise and slow to praise, but Supercraft Windows thoroughly deserves this review. Replacement doors and windows are expensive so it pays to research the market, that’s what I did and I’m so pleased I went with Supercraft Windows. The first visit was professional and all my options were clearly explained. The quote was comparable to other companies I engaged with, but the quality of their product made this a very good value purchase. The speed of installation was superb, as were the fitters. The patio doors were exactly as described and were fitted within two hours. There was zero mess left behind and the old doors were taken for recycling. I cannot find fault with Supercraft! Their back office staff are polite and efficient, the sales people don’t try and sell (they let the product do the talking) and their employed fitters are excellent. This family run business clearly takes pride in both their product and service. Over the next few years my intention is to replace my front door and windows and I will be using Supercraft for this.
Customer in Cheshire East Posted on 09/05/2025 , work completed 07/05/2025
The trader replied (on 19/05/2025)
Thank you for your 5-star review, we really appreciate it. We are delighted to hear that you are happy with the service from start to finish. Our teams all take great pride in their work and endeavour to always deliver the best service to our customers. We look forward to completing your future projects. From all the team at Supercraft
Outstanding job
Customer Service
Quality
Value
I've have had 6 windows, a sliding door and a composite front door fitted . The company from start to finish was amazing. There was no pressure in the showroom, no pressure at the home measure. The quality is outstanding. It has added so much to each and every room. The fitters Martin and Justin were amazing, nothing was too much trouble and they were very pleasant and professional. They have done an excellent job on fitting the windows and the finish is superb. I am so pleased I chose supercraft. I'm sure judging by the quality they will last many years. I am one happy customer 😊
Customer in Stoke-on-Trent Posted on 08/06/2025 , work completed 09/05/2025
The trader replied (on 13/06/2025)
Thank you so much for taking the time to share your experience—we're absolutely delighted to hear how pleased you are with your new windows, doors, and the service you received from start to finish. It's great to know you felt no pressure throughout the process and that the quality of our products and workmanship met your expectations. We'll be sure to pass on your kind words to Martin and Justin—they’ll be thrilled to know their professionalism and attention to detail made such a positive impact. We're truly grateful you chose Supercraft, and we're confident your new installations will continue to bring comfort and style to your home for many years to come. From all the team at Supercraft
Excellent Service
Customer Service
Quality
Value
We have just had a complete refit of all our doors and windows by Supercraft. The experience from start to finish has been excellent. Originally making contact via the website Supercraft were very efficient in responding and sending Nema out to review our requirements and quote. Nema listened to our requirements and offered resolutions without any pressure to purchase. Their installation team Jason and Dan were onsite for 4 days and did a great job. They kept in contact each day giving progress updates and worked very efficiently and cleanly. The customer service at every level has been excellent. A stress free experience. I would highly recommend.
Customer in Staffordshire Posted on 23/02/2026 , work completed 20/02/2026
The trader replied (on 20/03/2026)
Hello, thank you so much for your kind words. We’re delighted to hear that you had such a positive experience with our team from start to finish. Neama, Jason and Dan will be especially pleased to hear your feedback. We really appreciate your recommendation too. From all the team at Supercraft
Supercraft windows and doors
Customer Service
Quality
Value
Friendly reliable service from start to finish. Workmen completed work quickly and efficiently, to a good standard. Cleaned up after themselves - it was as though they had never been, except for the fact that we had new windows and doors installed! Brilliant! Thermostat has already gone down by 3 to 4 degrees, so already saving! Thank you Supercraft. A nice cosy home for winter!
Darrel from staffordshire Posted on 29/12/2014 , work completed 29/12/2014
Excellent job - very pleased.
Customer Service
Quality
Value
The fitters were very prompt and polite. A pleasure to have them work in our home. The quality of the product, two windows & a door, is of a very high standard.
Brian, Staffordshire Posted on 15/11/2014 , work completed 15/11/2014
Which? Local Review
Customer Service
Quality
Value
Competitively priced, good quality products, well installed and above all a true focus on customer service. Throughout every phase of the process, we always felt that the Supercraft team would deliver what had been promised.
jchrisj Posted on 15/12/2012 , work completed 15/12/2012
Highly recommended
Customer Service
Quality
Value
1st class product. 1st class installation. Delighted with the complete package.
James, Staffordshire Posted on 08/08/2015 , work completed 08/08/2015
Brilliant job.
Customer Service
Quality
Value
We are thrilled with our windows. They are very efficient and polite. They never stopped work and they cleaned all their mess up.
Kenneth, Staffordshire Posted on 03/08/2015 , work completed 03/08/2015
Excellent job always
Customer Service
Quality
Value
Used supercraft windows three times and always received first class service form sales to installation.
Barry, Staffordshire Posted on 05/05/2015 , work completed 05/05/2015
Superb service from start to finish
Customer Service
Quality
Value
I had a couple of exterior door supplied by supercraft and the whole process from my original visit to their showroom till when the fitters installed the doors went smoothly and I received nothing but the best service. I would defiantly recommend.
Michael jones Posted on 31/01/2016 , work completed 31/01/2016
My Review
Customer Service
Quality
Value
Brilliant job, very polite & helpful
Marlene Anne, Staffordshire Posted on 15/01/2016 , work completed 15/01/2016
Brilliant job
Customer Service
Quality
Value
Very pleased with the quality and workmanship of our Bifold doors. Good quality doors.
Jon, Staffordshire Posted on 25/01/2016 , work completed 25/01/2016
Brilliant job
Customer Service
Quality
Value
Can't believe how quickly they fitted a large front door and large window, work was of a high standard.
Kenneth, Staffordshire Posted on 02/01/2016 , work completed 02/01/2016
Brilliant job
Customer Service
Quality
Value
The man who fitted my French doors was very pleasant, never stopped working even though he was on his own. He did a professional job & cleaned up after him. Very pleased with the job.
Carol, Staffordshire Posted on 04/11/2015 , work completed 04/11/2015
Usual supercraft high standards
Customer Service
Quality
Value
Once again all promise kept. Polite and efficient team and a job well done.
John, Staffordshire Posted on 01/12/2015 , work completed 01/12/2015