Endorsed by Which?

Supercraft Windows

4.9

393 Reviews

Opening Hours
Today - 09:00–16:30
  • Monday 09:00–16:30
  • Tuesday 09:00–16:30
  • Wednesday 09:00–16:30
  • Thursday 09:00–16:30
  • Friday 09:00–16:30
  • Saturday 10:00–16:30
  • Sunday 11:00–14:30

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Mar 2020

About

Supercraft Windows are North Staffordshire's leading family run installers of Bi-Folding and Composite Doors, 'A' Rated Windows, Warm Roof replacements, Orangeries and Conservatories across Staffordshire, Cheshire and Derbyshire, with a 10 year insurance backed guarantee on all products.

All of our products are manufactured to the highest standard, whether it is PVC, Aluminium or Residence Collection frames.

We can transform your home with a Warm Roof replacement for your existing conservatory, or offer a range of different options for your single storey extension.

Visit the largest showroom in Staffordshire and discuss your options with our experienced, friendly staff with no hard-sell tactics, which is open 7 days a week.

Our Owners have a combined industry experience in manufacture, installation and aftercare of over 70 years!

Call us on 01782 266 488 or contact us via email at info@supercraftwindows.co.uk.

Supercraft Windows is the trading name of FT Windows

What we do

  • Conservatories

    • conservatory roof conversions
    • Conservatory Roof replacement
  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Roofers

    • Roof and skylights
    • Guttering, fascias and soffits
    • Conservatory roof conversions
    • Tiled conservatory roofs
    • Roofline
  • Doors

    • Composite doors
    • Bi-fold doors
    • Orangeries
    • French doors
    • Front door
    • Patio doors
    • UPVC doors
    • ​Aluminium doors
  • Glaziers

    • UPVC Windows
    • Sash windows
    • Aluminium Windows
    • Triple Glazing
    • Stained glass
    • Double glazed units
    • Double glazing installation
    • Window consultants
  • More Services

    • a rated windows
    • roofing
    • orangeries
    • residence collection

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
393 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Excellent, professional replacement of a large conservatory roof.
Customer Service
Quality
Value
My husband and I decided to have our old polycarbonate conservatory roof changed to a glass roof with a blue self cleaning tint. Many of the neighbours in our road including my parents have used Supercraft and due to their excellent recommendations we decided to book our date for replacement. As promised two very friendly and personable installation fitters, John & Gareth, turned up at 8am as they did for the duration of the fit. These fitters were exceptional carrying out the replacement with a minimal amount of mess, they worked continually, tirelessly and without any moans or groans. ( Just keep them topped up with coffee and 2 sugars. When they had finished the roof installation everything was was cleaned down and it looked like we had had a complete new conservatory not just the roof. From first meeting Neama in the Stoke showroom, we were given very informative advice, with no pressure to purchase, and we deemed this to be a hassle-free 5-star experience. We would definitely contact this family business again if we require any work to be carried out in the future. Thank you so much for a stress-free experience, and thank you for the beautiful quality glass roof, we are thrilled. If anyone is looking for windows, doors or conservatories which are quality, then look no further, you will not be disappointed. Thank you.
Customer in Staffordshire Posted on 11/06/2025 , work completed 09/06/2025
The trader replied (on 13/06/2025)
Thank you so much for your detailed review—it truly means a lot to us. We're thrilled to hear how happy you are with your new glass conservatory roof and that the whole process was smooth and stress-free from start to finish. It's wonderful that Neama was able to make a great first impression in the showroom, and we're so pleased John and Gareth lived up to expectations on-site. We'll be sure to pass on your kind words to them. We’re proud to be a family business that our local community can trust, and it’s always a pleasure to see customers come to us through word of mouth and personal recommendations. Knowing you’re thrilled with the end result is exactly why we do what we do, thank you again. From all the team at Supercraft
Highly recommended
Customer Service
Quality
Value
Our first experience with Supercraft was when Mark came out to discuss what work we wanted. He arrived promptly and talked through our ideas, sharing what options were available. His quote was quick to arrive and very reasonable, and when we decided to change a couple of things, he provided us with a new quote with a clear breakdown of costs. We had 7 windows, the patio doors and front door replaced by a two-man team. They worked efficiently and professionally, answering any questions we had. Before leaving each day, they made sure they had cleaned up. It took 3 days altogether to complete the work. After they left, we came across several minor issues. We liaised with Supercraft and there was no problem getting these remedial works sorted in a short time frame. We would definitely recommend Supercraft and if we need any work doing in the future, we won't hesitate to use them again.
Customer in Stoke-on-Trent Posted on 14/11/2025 , work completed 24/09/2025
The trader replied (on 17/12/2025)
Thank you so much for your lovely review. We’re really pleased to hear that Mark was able to help guide you through the options and that you were happy with the quote and the work carried out by our installation team. It’s great to know they made sure everything was kept tidy and took the time to answer your questions along the way. We also appreciate you highlighting how smoothly the follow-up went — we’re always happy to put things right. Thanks again for the recommendation, and we’d be more than happy to help if you need anything in the future. From all the team at Supercraft
Doors fitted
Excellent quality, Excellent service, Fitting also superb can not fault them, Highly recommend.Front door and patio doors fitted.
Customer in Staffordshire Posted on 18/03/2026 (Reviewer did not use service)
The trader replied (on 20/03/2026)
Thank you very much for your feedback, we’re thrilled to hear you’re happy with the job. Your recommendation really means a lot to us. From all the team at Supercraft
Which? Local Review
Customer Service
Quality
Value
From the start to finish the work was excellent, erectors, plasterers are brilliant, quick, clean and well mannered. A Super job!
Which? Trusted Traders Consumer Posted on 15/07/2009 , work completed 15/07/2009
Which? Local Review
Customer Service
Quality
Value
Having already had two quotes for replacement windows we called at Supercraft Windows just to complete our quota but were immediately impressed by the products and by the owner\salesman who discussed our requirements. We were quoted a competitive price and agreed a date for the work. The work was carried out to a high standard, on time, by competent, efficient, friendly installers who removed all rubbish left all areas tidy. Supercraft are a customer focused, family buiness and although I doubt if there will be any issues with the installation, I am sure that if there were, one phone call would remedy the matter.
John Packmoor Posted on 31/07/2014 , work completed 31/07/2014
Very good job, very clean
Customer Service
Quality
Value
Two very good tradesmen, clean, tidy & very polite. A real good job.
Joan, Staffordshire Posted on 02/04/2015 , work completed 02/04/2015
Excellent, clean, professional
Customer Service
Quality
Value
Arrived on time, finished on time, clean and fitted a good product.
Edward, Staffordshire Posted on 14/04/2016 , work completed 14/04/2016
Very good job
Customer Service
Quality
Value
An initial backlog of 10 weeks, was frustrating but on request they moved the job forward.
Which? Trusted Traders Consumer Posted on 23/03/2016 , work completed 23/03/2016
Very good job
Customer Service
Quality
Value
Very pleased with all of the trade people e.g.. builder, plasterer, electrician, etc.
Linda, Staffordshire Posted on 24/08/2016 , work completed 24/08/2016
Prompt service
Customer Service
Quality
Value
Excellent customer service, no pressure selling. We have no hesitation in recommending supercraft windows for style of product and fast service.
Colin, Staffordshire Posted on 01/07/2016 , work completed 01/07/2016
My review
Customer Service
Quality
Value
Everything went well.
Dennis, Cheshire Posted on 28/03/2017 , work completed 28/03/2017
new windows all around the house
Customer Service
Quality
Value
from the planning stage to the finish everything spot on .we went from teak wood to white pvc.made lot of difference to look of house Deffinitely would recommend supercraft
tezpat Posted on 26/11/2015 , work completed 26/11/2015
Top job
Customer Service
Quality
Value
Windows-15, Doors-4, Roof fascia, soffit, gutters & downpipes. All done in 2 weeks. Good pre & construction service.
Stephen, Staffordshire Posted on 25/09/2015 , work completed 25/09/2015
Great Service
Customer Service
Quality
Value
Great service - from start to finish - Courteous, helpful service team - Fitters professional, hardworking and prompt. Thank you very much for a job well done!
Norman, Staffordshire Posted on 23/09/2015 , work completed 23/09/2015
Excellent job, excellent fitters.
Customer Service
Quality
Value
Wow! What a transformation of our home. We had some ideas of what we wanted, but fab guided us into the right direction, and was spot on, better than we could of imagined. I had the best of the best fitters, Tim and JP. On time, never stopped, perfectionists as if it were their own home. Polite, cleaned up after themselves, what pros. Two brilliant guys. My parent are now going to use Supercraft. Cannot recommend Supercraft enough to people! Brilliant company.
Jill, Staffordshire Posted on 12/10/2015 , work completed 12/10/2015
Highly recommended
Customer Service
Quality
Value
We went to Supercraft because they did a friends' house on the same estate. We had all our windows and doors replaced and I can not imagine anyone doing a better job.
Paul, Staffordshire Posted on 19/02/2016 , work completed 19/02/2016
Fantastic
Customer Service
Quality
Value
The doors came on time, my husband and I were very impressed with the service from the showroom to the 2 gentlemen who put them in they were very professional, very pleasant and there work was excellent. Thank you.
June, Staffordshire Posted on 02/01/2016 , work completed 02/01/2016
Excellent job
Customer Service
Quality
Value
We are very pleased with our new conservatory supplied and fitted by Supercraft. The builders worked extremely hard under very difficult conditions. Supercraft fitters were polite and helpful.
Kathleen, Staffordshire Posted on 11/04/2016 , work completed 11/04/2016
Prompt & professional
Customer Service
Quality
Value
As always felt very good service from start to finish. The fitters worked very hard to fit six windows in one day.
Robert, Staffordshire Posted on 20/06/2016 , work completed 20/06/2016
Excellent choice
Customer Service
Quality
Value
I agree with the comments on the opposing page: they apply to Supercraft Windows. We have requested further work from them, which speaks for itself.
Michael, Cheshire Posted on 01/06/2016 , work completed 01/06/2016
Great job
Customer Service
Quality
Value
Great job, fast and friendly, tidied up after job, would recommend to others.
Angela, Shropshire Posted on 21/07/2016 , work completed 21/07/2016
Prompt and very good
Customer Service
Quality
Value
First class workmanship. Very hardworking
David, Staffordshire Posted on 07/07/2016 , work completed 07/07/2016
Excellent job
Customer Service
Quality
Value
An excellent job, arrived on time, cleaned up after, took away all waste materials. Would recommend to anyone requiring windows & doors.
Peter, Shropshire Posted on 13/04/2017 , work completed 13/04/2017
Great job
Customer Service
Quality
Value
Nice, clean workers, very polite.
John, Staffordshire Posted on 07/04/2017 , work completed 07/04/2017
Excellent quality installation.
Customer Service
Quality
Value
When we decided to replace our 23 year old double glazing we contacted Supercraft, as they had installed our original windows. Their quote reflected all we asked for, as well as meeting our timeframe. Dave and Ian were our installers and it was immediately obvious that theirs was a long standing team (25 years, we later discovered). They took care with our home and were professional throughout. They took two and a half days to complete the installation and they were a pleasure to have in our home, as well as being a credit to Supercraft. Quality windows - quality company.
Jean, Staffordshire Posted on 04/09/2017 , work completed 04/09/2017