Excellent, professional replacement of a large conservatory roof.
My husband and I decided to have our old polycarbonate conservatory roof changed to a glass roof with a blue self cleaning tint. Many of the neighbours in our road including my parents have used Supercraft and due to their excellent recommendations we decided to book our date for replacement. As promised two very friendly and personable installation fitters, John & Gareth, turned up at 8am as they did for the duration of the fit. These fitters were exceptional carrying out the replacement with a minimal amount of mess, they worked continually, tirelessly and without any moans or groans. ( Just keep them topped up with coffee and 2 sugars. When they had finished the roof installation everything was was cleaned down and it looked like we had had a complete new conservatory not just the roof. From first meeting Neama in the Stoke showroom, we were given very informative advice, with no pressure to purchase, and we deemed this to be a hassle-free 5-star experience. We would definitely contact this family business again if we require any work to be carried out in the future. Thank you so much for a stress-free experience, and thank you for the beautiful quality glass roof, we are thrilled. If anyone is looking for windows, doors or conservatories which are quality, then look no further, you will not be disappointed. Thank you.
Customer in Staffordshire
Posted on 11/06/2025
, work completed 09/06/2025
Recommended
Highly recommended
Our first experience with Supercraft was when Mark came out to discuss what work we wanted. He arrived promptly and talked through our ideas, sharing what options were available. His quote was quick to arrive and very reasonable, and when we decided to change a couple of things, he provided us with a new quote with a clear breakdown of costs. We had 7 windows, the patio doors and front door replaced by a two-man team. They worked efficiently and professionally, answering any questions we had. Before leaving each day, they made sure they had cleaned up. It took 3 days altogether to complete the work. After they left, we came across several minor issues. We liaised with Supercraft and there was no problem getting these remedial works sorted in a short time frame. We would definitely recommend Supercraft and if we need any work doing in the future, we won't hesitate to use them again.
Customer in Stoke-on-Trent
Posted on 14/11/2025
, work completed 24/09/2025
Recommended
Doors fitted
Excellent quality, Excellent service, Fitting also superb can not fault them, Highly recommend.Front door and patio doors fitted.
Customer in Staffordshire
Posted on 18/03/2026
(Reviewer did not use service)
Recommended
Which? Local Review
From the start to finish the work was excellent, erectors, plasterers are brilliant, quick, clean and well mannered. A Super job!
Which? Trusted Traders Consumer
Posted on 15/07/2009
, work completed 15/07/2009
Recommended
Which? Local Review
Having already had two quotes for replacement windows we called at Supercraft Windows just to complete our quota but were immediately impressed by the products and by the owner\salesman who discussed our requirements. We were quoted a competitive price and agreed a date for the work. The work was carried out to a high standard, on time, by competent, efficient, friendly installers who removed all rubbish left all areas tidy. Supercraft are a customer focused, family buiness and although I doubt if there will be any issues with the installation, I am sure that if there were, one phone call would remedy the matter.
John Packmoor
Posted on 31/07/2014
, work completed 31/07/2014
Recommended
Very good job, very clean
Two very good tradesmen, clean, tidy & very polite. A real good job.
Joan, Staffordshire
Posted on 02/04/2015
, work completed 02/04/2015
Recommended
Excellent, clean, professional
Arrived on time, finished on time, clean and fitted a good product.
Edward, Staffordshire
Posted on 14/04/2016
, work completed 14/04/2016
Recommended
Very good job
An initial backlog of 10 weeks, was frustrating but on request they moved the job forward.
Which? Trusted Traders Consumer
Posted on 23/03/2016
, work completed 23/03/2016
Recommended
Very good job
Very pleased with all of the trade people e.g.. builder, plasterer, electrician, etc.
Linda, Staffordshire
Posted on 24/08/2016
, work completed 24/08/2016
Recommended
Prompt service
Excellent customer service, no pressure selling. We have no hesitation in recommending supercraft windows for style of product and fast service.
Colin, Staffordshire
Posted on 01/07/2016
, work completed 01/07/2016
Recommended
My review
Dennis, Cheshire
Posted on 28/03/2017
, work completed 28/03/2017
Recommended
new windows all around the house
from the planning stage to the finish everything spot on .we went from teak wood to white pvc.made lot of difference to look of house Deffinitely would recommend supercraft
tezpat
Posted on 26/11/2015
, work completed 26/11/2015
Recommended
Top job
Windows-15, Doors-4, Roof fascia, soffit, gutters & downpipes. All done in 2 weeks. Good pre & construction service.
Stephen, Staffordshire
Posted on 25/09/2015
, work completed 25/09/2015
Recommended
Great Service
Great service - from start to finish - Courteous, helpful service team - Fitters professional, hardworking and prompt. Thank you very much for a job well done!
Norman, Staffordshire
Posted on 23/09/2015
, work completed 23/09/2015
Recommended
Excellent job, excellent fitters.
Wow! What a transformation of our home. We had some ideas of what we wanted, but fab guided us into the right direction, and was spot on, better than we could of imagined. I had the best of the best fitters, Tim and JP. On time, never stopped, perfectionists as if it were their own home. Polite, cleaned up after themselves, what pros. Two brilliant guys. My parent are now going to use Supercraft. Cannot recommend Supercraft enough to people! Brilliant company.
Jill, Staffordshire
Posted on 12/10/2015
, work completed 12/10/2015
Recommended
Highly recommended
We went to Supercraft because they did a friends' house on the same estate. We had all our windows and doors replaced and I can not imagine anyone doing a better job.
Paul, Staffordshire
Posted on 19/02/2016
, work completed 19/02/2016
Recommended
Fantastic
The doors came on time, my husband and I were very impressed with the service from the showroom to the 2 gentlemen who put them in they were very professional, very pleasant and there work was excellent. Thank you.
June, Staffordshire
Posted on 02/01/2016
, work completed 02/01/2016
Recommended
Excellent job
We are very pleased with our new conservatory supplied and fitted by Supercraft. The builders worked extremely hard under very difficult conditions. Supercraft fitters were polite and helpful.
Kathleen, Staffordshire
Posted on 11/04/2016
, work completed 11/04/2016
Recommended
Prompt & professional
As always felt very good service from start to finish. The fitters worked very hard to fit six windows in one day.
Robert, Staffordshire
Posted on 20/06/2016
, work completed 20/06/2016
Recommended
Excellent choice
I agree with the comments on the opposing page: they apply to Supercraft Windows. We have requested further work from them, which speaks for itself.
Michael, Cheshire
Posted on 01/06/2016
, work completed 01/06/2016
Recommended
Great job
Great job, fast and friendly, tidied up after job, would recommend to others.
Angela, Shropshire
Posted on 21/07/2016
, work completed 21/07/2016
Recommended
Prompt and very good
First class workmanship. Very hardworking
David, Staffordshire
Posted on 07/07/2016
, work completed 07/07/2016
Recommended
Excellent job
An excellent job, arrived on time, cleaned up after, took away all waste materials. Would recommend to anyone requiring windows & doors.
Peter, Shropshire
Posted on 13/04/2017
, work completed 13/04/2017
Recommended
Great job
Nice, clean workers, very polite.
John, Staffordshire
Posted on 07/04/2017
, work completed 07/04/2017
Recommended
Excellent quality installation.
When we decided to replace our 23 year old double glazing we contacted Supercraft, as they had installed our original windows. Their quote reflected all we asked for, as well as meeting our timeframe. Dave and Ian were our installers and it was immediately obvious that theirs was a long standing team (25 years, we later discovered). They took care with our home and were professional throughout. They took two and a half days to complete the installation and they were a pleasure to have in our home, as well as being a credit to Supercraft. Quality windows - quality company.
Jean, Staffordshire
Posted on 04/09/2017
, work completed 04/09/2017
Recommended