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Endorsed by Which? Trusted Traders

Supercraft Windows

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4.9

301 Reviews

Opening Hours
Today - 11:00–14:30
  • Monday 09:00–16:30
  • Tuesday 09:00–16:30
  • Wednesday 09:00–16:30
  • Thursday 09:00–16:30
  • Friday 09:00–16:30
  • Saturday 10:00–16:30
  • Sunday 11:00–14:30

Organisations and Awards

Mar 2020

About

Supercraft Windows are North Staffordshire's leading family run installers of Bi-Folding and Composite Doors, 'A' Rated Windows, Warm Roof replacements, Orangeries and Conservatories across Staffordshire, Cheshire and Derbyshire, with a 10 year insurance backed guarantee on all products.

All of our products are manufactured to the highest standard, whether it is PVC, Aluminium or Residence Collection frames.

We can transform your home with a Warm Roof replacement for your existing conservatory, or offer a range of different options for your single storey extension.

Visit the largest showroom in Staffordshire and discuss your options with our experienced, friendly staff with no hard-sell tactics, which is open 7 days a week.

Our Owners have a combined industry experience in manufacture, installation and aftercare of over 70 years!

Call us on 01782 266 488 or contact us via email at info@supercraftwindows.co.uk.

Supercraft Windows is the trading name of FT Windows

What we do

  • Conservatories

  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Roofers

    • Roof and skylights
    • Guttering, fascias and soffits
    • Conservatory roof conversions
    • Tiled conservatory roofs
  • Doors

    • Composite doors
    • Bi-fold doors
    • Orangeries
    • French doors
    • Front door
    • Patio doors
    • UPVC doors
  • Glaziers

    • UPVC Windows
    • Sash windows
    • Aluminium Windows
    • Triple Glazing
    • Stained glass
  • More Services

    • a rated windows
    • roofing
    • orangeries
    • residence collection

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
301 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Great from start to finish
Customer Service
Quality
Value
We have only positive comments about this company. Everyone was pleasant and helpful from walking into the showroom to completing the job. When choosing our windows and doors everything was explained to us to help us make the right choice to suit our needs. Once we'd chosen the ordering process was simple. Considering the pandemic we didn't have to wait too long once ordered either. The chaps that fitted them were friendly and worked hard to get the job done within the timeframe. 10 windows and French doors completed in just 3 days! They tidied everything after they'd finished, not just the old windows and packaging left behind but hoovering the carpet and wiping sills etc. Any teething problems were addressed straight away without question and our guarantee arrived the very next day following final payment. We can definitely recommend this company.
Customer in Staffordshire Posted on 04/10/2021 , work completed 24/09/2021
Excellent work from start to finish
Customer Service
Quality
Value
We had been looking to have our orangery roof replaced with a Warm Roof for about 3 years, then Covid hit!! The price Supercraft quoted just before the pandemic still stood when they started the first week in September this year. Right from the first visit by Mark, to completion yesterday. The workmanship and professionalism of all concerned was impressive as was the price. We had been given prices by other companies which were way above Supercraft, but ultimately, it wasn't the price that swung it, it was the fact that the roof was made from wood and not aluminium. This means that we will not get condensation as most traditional roofs are made from wood. The finish has made a remarkable change to our room, which is our main living room. Thank you once again to all concerned.
Ken and Ann in Staffordshire Posted on 24/09/2021 , work completed 23/09/2021
Excellent work
Customer Service
Quality
Value
Supercraft replaced all our doors and windows in three days. All the windows and doors are of very high quality and look excellent. The service from start to finish was very good from the first enquiry to the finish. We can not fault Martin and Justin who fitted the doors and windows. They consulted us about everything and completed the work on time with absolutely no mess left behind. We felt that they respected both ourselves and our home. Therefore we can recommend Supercraft to anyone who would like efficient, excellent work for their home.
Tony in Staffordshire Posted on 11/09/2021 , work completed 08/09/2021
WIndows / Doors with Acoustic Glass
Customer Service
Quality
Value
All at Supercraft were very helpful and we highly recommend them. In our bungalow, we have a bay window, bedroom & kitchen windows, bathroom with digital style glass, large patio doors and a back door with an integral blind. A new porch layout with central 'Etna' blue composite door and opaque side panels. We were advised on window styles and all the accessories and, even after we changed our mind on some items (we wanted the acoustic glass to minimise any external noise) they gave a clear breakdown of cost and timescale to completion. They informed us of the delay in getting our composite door and gave us a date to fix it. In the meantime, a Surveyor called and he gave excellent advice and we made a few more changes as a result. The fitters, Martin & Justin arrived on time and were very professional, so helpful and communication was excellent to clarify any issues. They were very pleasant and cleared up any mess leaving a clean site. We had a follow-up visit by Andrew to replace one window? He too was very helpful, tidy and very pleasant. All the fitters are a credit to Supercraft. All the staff at the showroom have been excellent and the follow-up paperwork and FENSA certification has been satisfactorily completed. We have had many compliments on the finish and our new front door has transformed the look of our home. We would not hesitate in recommending them to others. A 5* from us.
Gillian & Richard in Shropshire Posted on 27/08/2021 , work completed 26/03/2021
First class service
Customer Service
Quality
Value
I picked Supercraft Windows on their reviews alone and I could not fault their service from start to finish. We had 2 windows fitted and they made an excellent job, so good we have placed an order for a new composite door. Thank you for a fantastic job and keep up the good work.😀
Customer in Staffordshire Posted on 09/08/2021 , work completed 24/06/2021
New windows and front door
Customer Service
Quality
Value
High expectations were met throughout the whole process. Patient and professional sales service and follow-up support has been excellent. We are so pleased with our new windows and new composite front door. Fitters, Martin and Justin provided an efficient, friendly and high-quality service. Would happily recommend Supercraft to friends and family without hesitation!
Customer in Staffordshire Posted on 29/07/2021 , work completed 27/07/2021
Excellent service from start to finish
Customer Service
Quality
Value
From point of order to the final fitting I cannot recommend Supercraft highly enough. At point of order we were advised on styles, suitable accessories and given a detailed breakdown of cost and timescale to completion. Surveyor visited as agreed and was incredibly helpful and informative. Communication was excellent and lead time was less than expected. Fitters were very professional, pleasant and left no mess. They surpassed all expectations and the final product was of excellent quality and just what we wanted. All staff that we had dealings with, whether in the showroom, via telephone or in person were amazing and we would definitely use them again and we have no reservation in recommending them to others.
Sarah in Staffordshire Posted on 23/07/2021 , work completed 15/07/2021
Super Service from Supercraft
Customer Service
Quality
Value
Thrilled with my new front door. It completely transforms the front of the property. Everyone at Supercraft is pleasant and efficient to deal with. The quality of the door itself exceeds expectations and the fitting was done quickly and completely fuss-free. Great job everyone. Thank you.
Linzy in Shropshire Posted on 21/07/2021 , work completed 20/07/2021
Brilliant job!
Customer Service
Quality
Value
From getting a quote to the fitting of the windows I ordered I was more than satisfied with the service. I was given a clear breakdown of costs of different fittings so that I could decide what I wanted. When there was a delay due to their suppliers I had a letter of apology including the option to cancel. In the event the delay was not as long as first thought. The team of fitters were excellent. They arrived early morning and it was a joy to watch their teamwork! There was no mess if it wasn’t for the fact that I had two new windows you would not have known that they had been here. The windows themselves are beautiful. Am recommending them to all my friends.
Margaret in Cheshire East Posted on 03/07/2021 , work completed 01/07/2021
Fabulous composite door fitted by excellent quality company
Customer Service
Quality
Value
Fab value composite door fitted we are so pleased with the look, quality and overall service from Supercraft!!! We had front door fitted previously and Supercraft did such a fab job we ordered back door too. Really chuffed with price , service and fab fitters. Highly recommended. Job done swiftly, courteously and really tidy and friendly.☆☆☆☆☆🙂🙂🙂🙂🙂
Bev in Staffordshire Posted on 01/07/2021 , work completed 01/07/2021
Conservatory windows and roof
Customer Service
Quality
Value
I am very pleased with the work done. They were prompt, efficient and tidy. The windows and roof were completed in 3 days and the plasterer did his job in another day.
Janet in Staffordshire Posted on 25/06/2021 , work completed 21/06/2021
Bi fold doors replacing sliding patio doors.
Customer Service
Quality
Value
Super craft windows came to replace my old sliding patio doors with modern bespoke Bi-fold Doors. They turned up bang on time and removed the old sliding patio doors without fuss cleaning all the mess up as they went along. The new Bi-fold doors were promptly fitted with all the work professionally done in the time they had specified. All the seals were neat and tidy and everything was cleaned down once the work was complete. I received a demonstration of how the doors operated and the work area was left clean and tidy. The Bi-fold doors arrived as described by the company and fitted as per my instructions and at the price I had agreed on. The doors have enhanced the look of my property and I could not be happier with the quality of the doors and the work done.
Customer in Staffordshire Posted on 10/06/2021 , work completed 06/04/2021
Great service
Customer Service
Quality
Value
From the moment of meeting the owner of the Company and placing my order, everything was of a very high standard. I was kept informed at all times of all details in terms of changes and dates. The workmanship of the builders, plasterers, electricians and fitters was also of the highest standard. The timing of the different skilled traders was excellent and I was not left waiting at any time. This has been a faultless service throughout with excellent customer care from all members of staff.
Pam in Stoke-on-Trent Posted on 31/05/2021 , work completed 17/04/2021
Very Satisfied
Customer Service
Quality
Value
Tim fitted a window in my garage. He was pleasant, did a very neat job and left the area tidy. I would have no hesitation using Supercraft again.
Customer in Stoke-on-Trent Posted on 17/04/2021 , work completed 16/04/2021
Beautiful door supplied and fitted by friendly, helpful and professional company
Customer Service
Quality
Value
Supercraft supplied and fitted our new composite endurance door. They quoted a very competitive price and supplied and fitted to 5 star plus standard. We are thrilled with our beautiful new door and fanlight. Supercraft choice of door style, glazing, colour etc is fantastic. They offer a friendly helpful and professional service which is 2nd to none. The overall experience from selecting, ordering and fitting is brilliant and we cant thank them enough for our lovely door. Well done to all involved and we are now putting in an order for a new back door. Thank you so much Supercraft for a fabulous all round service!!!!😃😃😃
Bev in Staffordshire Posted on 12/04/2021 , work completed 07/04/2021
Supercraft windows
Customer Service
Quality
Value
We recently had a solid roof conservatory fitted by Supercraft, we decided to go with this company as they have been in business for quite a number of years. Neama dealt with us throughout the whole process. The communication and advice was excellent. The work carried out was to a very high standard, Ian and Dave have done a fabulous job, very professional and quality workmanship. The after sales service is excellent any issues were quickly resolved. I would highly recommend them in the future to anyone wanting windows doors and conservatories . The new addition to our home is such a nice usable space.
Mr & Mrs Wemyss in Staffordshire Posted on 09/04/2021 , work completed 11/11/2020
Sexy Front Door
Customer Service
Quality
Value
Yesterday I had a new front door fitted by Supercraft. It looks absolutely stunning and is black composite. From start to finish communication has been professional and courteous- even paying was painless (well fairly!) The standard of fitting is superb and although I was not at home, the fitters had cleaned up beautifully. I was recommended Supercraft by my friend- whose whole family swear by them and they certainly did not disappoint. I would thoroughly recommend :) Can't wait for the first person to use my knocker!!
Customer in Stoke-on-Trent Posted on 26/02/2021 , work completed 25/02/2021
New Conservatory
Customer Service
Quality
Value
We had an old hardwood, lean-to conservatory which was boiling in summer and freezing in winter, we had it replaced with uPVC with a solid roof on. From start to finish everyone was very polite and professional, we are so happy with the results we spend most of our time in there now, it’s an extra room
Customer in Stoke-on-Trent Posted on 24/02/2021 , work completed 18/03/2020
Excellent job!!
Customer Service
Quality
Value
Excellent work from start to finish. Great advice given when choosing windows/patio/doors. Workmen arrived on time, really great guys, very skilled, tidy and cleaned up after, no mess left. After service brilliant, would definitely recommend.
Customer in Staffordshire Posted on 16/02/2021 , work completed 12/02/2021
New windows brilliant job
Customer Service
Quality
Value
Just had our Windows replaced by Supercraft and they have done a brilliant job, Mark and Andy the fitters were polite efficient, and very tidy. The Showroom staff were all very helpful I would highly recommend this company.
Customer in Stoke-on-Trent Posted on 15/02/2021 , work completed 15/02/2021
Great Product and Fitting
Customer Service
Quality
Value
We wanted to replace our tired timber windows and patio doors and after much research, including checking reviews, etc... we chose Supercraft to do the work. We had opted for the Residence 7 range as we wanted a flush finish both inside and out. The process itself was pretty straightforward with the surveyor measuring up and finalising the specification. A fitting date was subsequently agreed and the fitters, John & Gareth duly arrived on the allotted day. It was a big job with 6 days work ahead of them and they completed it brilliantly. They cleared away as they went along and as each window was installed they made sure that everything was left as it was when they arrived. There was little clearing up to do after them. Brilliant! The finish has completely transformed the look our our house and we are delighted with the end result.
Customer in Cheshire East Posted on 15/02/2021 , work completed 08/02/2021
Thorough and efficient
Customer Service
Quality
Value
Well done to the whole team for being professional, patient and knowledgeable. We spent a great deal of time researching doors and went back to Supercraft to place our order due to all our questions being answered with understanding and consideration. The surveyor was particularly through so too the sales team who made suggestions to improve the overall dynamics. The door itself is strong, attractive and has made the home more secure and from both the interior and exterior, more attractive.
Customer in Staffordshire Posted on 31/01/2021 , work completed 15/12/2020
Excellent Service
Customer Service
Quality
Value
We were so pleased with Supercraft’s installation of our new composite front door, a conservatory door and back door. We were kept up to date throughout the process and found them incredibly helpful and efficient to deal with. We would absolutely use them again in the future and we thoroughly recommend them. Thank you so much, we are thrilled with the improved look and security for our first home!
Customer in Greater Manchester Posted on 14/12/2020 , work completed 13/11/2020
Good job done
Customer Service
Quality
Value
Very pleased with the installation of dormer windows. Dave and Ian were did a very competent and tidy job with great attention to detail. I would definitely recommend to friends and family.
Customer in Staffordshire Posted on 18/11/2020 , work completed 16/11/2020
Excellent job done: Replacement of solid conservatory roof.
Customer Service
Quality
Value
Excellent job from start to finish. Started the job when arranged and completed in good time. Very skilled, polite and tidy workers. We are very pleased with the completed roof and has made a massive difference to our conservatory room. I would highly recommend Supercraft, we will definitely return to them in the future.
Customer in Staffordshire Posted on 30/06/2020 , work completed 31/01/2020
EXCELLENT JOB
Customer Service
Quality
Value
Initial visit to our home and follow up measurement visit were great . Job had to be delayed because of covid but, we were contacted when lockdown was eased. We were having our patio door replaced and this could be done with virtually no house intrusion. Workmen arrived on time and finished as scheduled. Very happy with everything. Would recommend.
Customer in Cheshire East Posted on 15/06/2020 , work completed 05/06/2020
Great work and speedy
Customer Service
Quality
Value
I am very pleased with my replacement windows and impressed with the short time it took. The two men worked methodically, cleanly and didn’t waste time. They took all the old windows and any rubbish away. I found everyone I came into contact with very pleasant and efficient.
Customer in Staffordshire Posted on 10/06/2020 , work completed 09/06/2020
Excellent Service
Customer Service
Quality
Value
Work was completed by efficient members of staff to a high standard.
Customer, New Castle Posted on 10/06/2020 , work completed 05/06/2020
Quality stable door
Customer Service
Quality
Value
We chose Supercraft as they did a superb job on our daughters 1920's house. The showroom had a great range of doors on display and we chose a stable door to replace our aluminium faced back door. Staff were very friendly, nothing too much trouble and the asssessor came out to measure promptly. We did feel we had to call them for a fitting date after hearing nothing for a few weeks. The fitters arrived bright and early, very friendly and careful workers. All mess was cleaned up and taken away. I had to ask them to fit a trim on the outside as a white line was visible where the previous doorframe was. I was surprised they did not do this without my asking. The finished door looks great, fits well and is very well made. We are very pleased with it. So, I would absolutely recommend Supercraft. Quality products, friendly staff.
Customer in Staffordshire Posted on 22/03/2020 , work completed 20/03/2020
Good job done
Customer Service
Quality
Value
We have used Supercraft over the years and have always found them a very trustworthy company. They quoted us a fair price and processed the order very efficiently. The fitting was done by Mark and Gavin who worked to a very high standard and with great attention to detail. We have no hesitation in recommending Supercraft to our family and friends.
Garry and Virginia in Staffordshire Posted on 06/03/2020 , work completed 06/03/2020
My review
Customer Service
Quality
Value
Work was carried out very well, prompt on arrival, cleaned up afterthemselves, work was done on time.
PJ, Stoke - On - Trent Posted on 06/03/2020 , work completed 06/03/2020
New conservatory roof and windows
Customer Service
Quality
Value
Faz came and gave us a very fair quotation with professional and friendly advice regarding a new roof and windows. The work was carried out in a timely manner and nothing was too much trouble for them. They worked to a very high standard. I would definitely recommend them to anyone. The conservatory is beautiful.
Susan Pyatt Posted on 24/02/2020 , work completed 15/02/2020
Superb, trustworthy company.
Customer Service
Quality
Value
Mark and gavin have done an excellent job of our windows and doors they have made sure everywhere was covered where they were walking and hoovered up after themselves they have done a fantastic job and are very trustworthy people highly recommended this company!
Customer in Stoke-on-Trent Posted on 14/02/2020 , work completed 27/01/2020
Efficient as usual
Customer Service
Quality
Value
Have used Supercraft for all our glazing needs over the years. No pressure sales, just a fair price. This morning we had a new back door fitted. Fitters arrived on time and did an excellent job and cleaned up afterwards. Friendly and professional, would always recommend this company.
Customer in Stoke-on-Trent Posted on 24/01/2020 , work completed 24/01/2020
Super Craftsmen - Superb Service
Customer Service
Quality
Value
A professional quotation process, superb advice and order placement with Faz. Minor delay in starting installation due a manufacturing delay over Xmas but total quality when Mark and Gavin transformed the old polycarbonate conservatory to a modern solid roof. Absolutely nothing was too much trouble to this two man team who worked through some of the worst January weather you could experience. As an engineer I have a very keen eye for detail and on final inspection I could not find a single fault and can only praise the quality of the finished item. Specifically the joint seals and window board trims which can so often be unsightly have been expertly installed. The support from Phil the electrician and Andy the plasterer has been outstanding and the team has involved everyone involved in the project to minimise the disruption. My expectations have been well exceeded and we can only highly recommend Supercraft to any potential customer.
Mike & Barbara Evans Posted on 17/01/2020 , work completed 17/01/2020
Excellent service from quote to completion
Customer Service
Quality
Value
We recently had two bay windows installed, and right from the first contact we have had excellent service from everyone concerned. The team who actually fitted the windows were friendly and worked swiftly, before leaving they cleared away any debris, and although we expected the need to redecorate, this was absolutely unnecessary. Would highly recommend Supercraft, they ensure that they keep in contact with the customer, which is so important.
Customer in Staffordshire Posted on 26/11/2019 , work completed 20/11/2019
Super craft = Superwork
Customer Service
Quality
Value
Today super craft completed the 3rd job replacing the windows doors and conservatory at my home near Stone. My wife and I are very pleased with the complete experience of selecting our choices with Faz, the care in explaining our fitting chioces, Andy and today the fitters Ian and Dave made a great job of fitting. I would and have recommended Supercraft to my friends with complete conference they won’t be disappointed. Well done Supercraft a pleasure to deal with.
Greg and Sheila Posted on 17/10/2019 , work completed 17/10/2019
Friendly.
Customer Service
Quality
Value
Friendly, 1st class workmanship and service.
Peter, Staffordshire Posted on 12/09/2019 , work completed 12/09/2019
My review
Customer Service
Quality
Value
Prompt.
Margaret, Staffordshire Posted on 04/09/2019 , work completed 04/09/2019
Professional and friendly
Customer Service
Quality
Value
I had new doors/windows fitted throughout the house - 3 days work in all. The two workmen were polite, introducing themselves on arrival. They worked quickly efficiently and even changed their work plan to suit me when a problem arose, it was explained fully and what was to be done. they finished on-time . Excellent job and workmen
Brenda, Staffordshire Posted on 02/09/2019 , work completed 02/09/2019
Just love the new conservatory.
Customer Service
Quality
Value
We are delighted with our finished product. From start to finish, the workmen have been excellent- from Bill and Paul, the builders, to Trevor and Nick, the fitters, Woody, the plasterer and Phil the electrician, nothing was too much trouble for any of them. They were all correct in what they said- we have been using the new conservatory constantly and don’t know how we ever lived without it. Thank you SUPERCRAFT.
Customer in Stoke-on-Trent Posted on 26/08/2019 , work completed 02/08/2019
Thoroughly recommended
Customer Service
Quality
Value
I agree wholeheartedly with everything said about Supercraft by previous reviewers. My experience was excellent from start to finish. Very helpful on my first visit to the showroom when Fab helped me select the windows we needed, first rate delivery and installation. They even went the extra mile to install two (of 38) windows early for me and had a particularly small one specially made. I recommend this company to anyone looking to replace their windows.
Customer in Derbyshire Posted on 26/08/2019 , work completed 23/08/2019
Prompt, polite & helpful
Customer Service
Quality
Value
Completed promptly, efficiently, tidily. Ahead of initial schedule also.
Kelly, Derbyshire Posted on 23/08/2019 , work completed 23/08/2019
Prompt and professional
Customer Service
Quality
Value
Replacement patio doors. Highly satisfied with the product and quality of workmanship.
Michael, Staffordshire Posted on 16/08/2019 , work completed 16/08/2019
Professional, polite and punctual.
Customer Service
Quality
Value
Our experience from quotation to completion was excellent. The professionalism and integrity of the owners was mirrored by their employees and associates. All the employees we met were long term and this says a lot about the company. The quality and tidiness of the work was second to none. The whole experience was stress free. Unlike many other companies we contacted, Supercraft explained the whole process and timing, gave good advice and did not pressure our decision. The price was fair and now seeing the result, we can say worth every penny. A great family company with long history.
Wayne, Cheshire East Posted on 08/08/2019 , work completed 30/06/2019
Pride & professional
Customer Service
Quality
Value
We had a new front door & French doors to the bedroom. The standard of work was excellent. Two extremely skilled fitters. They worked cleanly, left no mess. Plastered the inside of the French doors, refitted the skirting board. I can't praise them enough. Well done Dave & Ian. Will certainly recommend these two to anyone. Thanks again for a professional job well done.
David, Staffordshire Posted on 08/08/2019 , work completed 08/08/2019
Prompt, fast, efficient and professional
Customer Service
Quality
Value
Tim and Andy were the fitters. They replaced windows and doors and have made a fantastic job. Most impressed with the work and quality of the windows and doors and will certainly recommend them to everyone.
Graham, Staffordshire Posted on 05/08/2019 , work completed 05/08/2019
Tidy work
Customer Service
Quality
Value
Great company and good tidy work.
John, Staffordshire Posted on 30/07/2019 , work completed 30/07/2019
They look excellent.
Customer Service
Quality
Value
Windows & door were fitted with a minimum of mess. They look excellent. Can't fault either fitters or Supercraft. Will definitely recommend them. Reasonable price and all fitted in the time we were told.
Diane, Staffordshire Posted on 29/07/2019 , work completed 29/07/2019
Great work
Customer Service
Quality
Value
Workmen arrived on time and replaced 2 Windows and French doors. They did an excellent job, leaving everywhere clean and tidy. One small fanlight was found to be cracked and a new one was ordered there and then. We have used Supercraft previously and find the company a joy to do business with. There is no hard sell, just sensible advice and a good price for quality products and workmanship. We would definitely recommend.
Customer in Stoke-on-Trent Posted on 08/06/2019 , work completed 07/06/2019
Very satisfied
Customer Service
Quality
Value
Everything was done as ordered the two fitters, Ian and Dave were excellent and were very professional.
Helen, Staffordshire Posted on 03/06/2019 , work completed 03/06/2019
The workmanship is first class.
Customer Service
Quality
Value
Three double glazed units were replaced - one bay downstairs & two bedroom windows. The team were Gavin & Mark and both worked efficiently. They were polite & respectful. I was asked to inspect the work on completion and am extremely pleased with the final result. The workmanship is first class and the windows also.
Freda, Staffordshire Posted on 30/05/2019 , work completed 30/05/2019
Efficient service
Customer Service
Quality
Value
Very impressed, on budget and schedule, clean and tidy workers, explained everything thoroughly. Would definitely recommend, very efficient service.
Margaret, Staffordshire Posted on 20/05/2019 , work completed 20/05/2019
My review
Customer Service
Quality
Value
The 2 workmen did us a very good job. We have already dealt with Supercraft on a previous occasion.
Kenneth, Staffordshire Posted on 25/04/2019 , work completed 25/04/2019
Good work
Customer Service
Quality
Value
New roof on conservatory. Good work. Workmen on time and pleasant. Job completed on time and to our satisfaction.
Peter, Staffordshire Posted on 08/04/2019 , work completed 08/04/2019
New Door and 2 Windows
Customer Service
Quality
Value
This is our second purchase from Supercraft and once again, we have had excellent products. The installers Trevor and Nick worked with great care and precision and were very professional. Their craftmanship was excellent. Over the last two years we have purchased two doors and six windows and have always received excellent service and communication from Supercraft. We would highly recommend them!
Customer in Staffordshire Posted on 05/04/2019 , work completed 04/04/2019
Friendly, professional, quality.
Customer Service
Quality
Value
PT and Time arrived promptly each day (despite horrendous weather). & worked this without breaks. Friendly, tidy work, exactly as planned. New conservatory roof. Highly recommended and 2 Velux & charcoal tiles.
Gill, Staffordshire Posted on 02/04/2019 , work completed 02/04/2019
Second to none
Customer Service
Quality
Value
We've used Supercraft on numerous occasions over the years and never had an issue. Yet again they've provided excellent advice and the work is second to none.
Sean, Staffordshire Posted on 20/03/2019 , work completed 20/03/2019
Excellent
Customer Service
Quality
Value
I chose Supercraft because they have been trading for many years and are a family run business. They fitted a light weight tiled roof on my conservatory. Everything went to plan and the workmen were excellent, hard working, friendly and efficient. They use good quality products for a good price and they have a large showroom with excellent staff.
Kevin, Cheshire Posted on 11/03/2019 , work completed 11/03/2019
Excellent product and workmanship
Customer Service
Quality
Value
We felt every confidence in choosing Supercraft Windows having used them at our previous property but this was a much larger project, they did not let us down. From entering the showroom to final installation they were very helpful and supportive, with no hard sales approach and brilliant workmanship. The installers were amazing, very courteous, clean and tidy work and did everything to the highest standards. Couldn’t recommend this company highly enough and we’ve already booked them for our new conservatory build
Customer in Staffordshire Posted on 20/02/2019 , work completed 19/02/2019
Excellent workmanship.
Customer Service
Quality
Value
We had used Supercraft before and had no hesitation in using them again in our new house. We weren't disappointed as the products were fabulous and the workmanship could not have been better. No hard sales, just honest and helpful support from the minute we contacted them to the final installation. Conscientious, courteous and helpful, making sure everything was installed efficiently and of the highest quality.
S, Shropshire Posted on 19/02/2019 , work completed 19/02/2019
Excellent well established company
Customer Service
Quality
Value
We had been looking for a new front door and approached Supercraft on a friend's recommendation, lovely showroom staff and did not push us into something cost us above our budget. The installation was carried out very professionally and quick and we had our beautiful new front door in no time, we will be using Supercraft again in the future and it's always good when a company can be relied on to get a job done correctly.
Customer in Stoke-on-Trent Posted on 11/02/2019 , work completed 11/02/2019
Highly recommended, excellent service
Customer Service
Quality
Value
First class local firm that provided a very low experience price and confirmed in writing without haggling. The owner gave a genuine discount for my being an NHS worker as advertised. The team that installed my windows and door were punctual, quick, clean and courteous. There is a problem with one of the frames. I had not noticed however they pointed this out and will replace as a matter of cause. The owner is a true gentleman he was the person that impressed me by his passion to help and serve me as a customer nothing was too much trouble and did everything possible to win me as a customer. I felt valued and am delighted to have chosen Supercraft Windows.
Andrew, Staffordshire Posted on 06/02/2019 , work completed 06/02/2019
Professional & prompt
Customer Service
Quality
Value
Fitted patio doors, very clean workers, and very polite, good job done. Price good, on time, we have used Supercraft Windows several times always been satisfied.
Gladys, Staffordshire Posted on 04/02/2019 , work completed 04/02/2019
Replace old conservatory roof with a warm roof
Customer Service
Quality
Value
We had all the windows and doors fitted by Supercraft 17 years a go and we have had no problems at all with any of them. We new what the product would be to the highest standard. The replacement roof is built to building regs standard with a certificate from Supercraft. The two fitters were on site at 7.45am everyday and worked hard all day in rain and snow. They were very polite and took a real pride in their work. The standard of work is excellent and I would have no hesitation in recommending Supercraft to anyone. The price they quoted was very competitive and the level of service is second to none. I can't thank them enough for the job they have done for us.
Customer in Staffordshire Posted on 30/01/2019 , work completed 25/01/2019
Highly recommended
Customer Service
Quality
Value
Would recommend Supercraft to anyone who is looking for first class customer service, from all areas of the company, and first class products and workmanship. The team who installed our windows either made no mess at all or cleared it away before we saw it, and the windows themselves look great, and have made our rooms so much more comfortable in terms of warmth and quiet. We have had work done by Supercraft before, and when a small problem occured after 18 months, they came straight out to remedy it. So we have great confidence in their after sales service and would not consider any other company to install any future windows.
Customer in Staffordshire Posted on 29/01/2019 , work completed 28/01/2019
Absolutely Fantastic
Customer Service
Quality
Value
A truly professional service from showroom visit, survey, quote and installation. Communication and installation was fantastic with the same two man team working over four days to fit 11 Resident 9 windows and 2 Rockdoors, working 8.30am until 4.00pm everyday. Protective rubber mat and sheets were used and they made so little mess. Any mess created was so well cleaned up, absolutely brilliant, first rate trades people, taking pride in their work - true professionals. Can't recommend Supercraft enough.
Customer in Staffordshire Posted on 19/01/2019 , work completed 18/01/2019
Good work
Customer Service
Quality
Value
Supercraft fitted new double glazing throughout our house. The work was promptly carried out, starting on the designated day. The two workmen were tidy and efficient, making the minimum of noise and disruption. The work was done in a reasonable time and to a high level. We were very satisfied.
Richard, Staffordshire Posted on 07/01/2019 , work completed 07/01/2019
Fantastic work
Customer Service
Quality
Value
Our recent french door replacement is fantastic. From order to completion the service provided was excellent. The installation team were most professional and their finished job ticked all the boxes; on time, approachable and worked tirelessly to complete the job in 3 hours. The company is the best we've used locally for new doors and windows.
Customer in Staffordshire Posted on 13/12/2018 , work completed 12/12/2018
EW
Customer Service
Quality
Value
Prompt and professional
Geoffrey, Staffordshire Posted on 03/12/2018 , work completed 03/12/2018
My review
Customer Service
Quality
Value
I had a rockdoor fitted by two workmen which was done to a very high standard. I am very pleased with the door and fitting.
Carole, Staffordshire Posted on 30/11/2018 , work completed 30/11/2018
Polite, efficient and professional
Customer Service
Quality
Value
New front ordered. Was told it would take 8-10 weeks to be made and fitted. It took 6 weeks, and we were contacted the previous day to ask if it was convenient to fit the following day. Well done!
Linda, Staffordshire Posted on 30/11/2018 , work completed 30/11/2018
Excellent ! ! !
Customer Service
Quality
Value
We have used Supercraft on each house we have renovated (4 in recent years). They are consistently reliable, efficient, polite and extremely professional from the person who answers the phone to the fitters who are a credit to the company. I have no hesitation in recommending Supercraft to anyone, even the very fussy ones. Thank you.
Michael Burt Posted on 12/11/2018 , work completed 12/11/2018
Supercraft Windows, very professional and highly recommended.
Customer Service
Quality
Value
From our initial visit to the showroom, the home visit to obtain the correct measurements, to the actual fitting, everyone we came into contact with was very professional, courteous, informative and helpful. The product is of excellent quality and, along with the true workmanship and neat finish inside and out by our two fitters, looks absolutely fabulous. A sterling job, so much so, we would highly recommend Supercraft Windows.
Mr. M. Pelaczyk Posted on 08/11/2018 , work completed 08/11/2018
Fair Price good service
Customer Service
Quality
Value
The staff in the showroom were very helpful in finding the bifold doors we were looking for. The installation team were friendly and helpful ensuring that they covered furniture and floor service and cleaning up afterwards. We are pleased with the finished result and would have no hesitation in recommending the company.
Geoffrey Posted on 30/10/2018 , work completed 30/10/2018
Friendly & efficient.
Customer Service
Quality
Value
Installed new conservatory roof. Ian & Dave were friendly & hard workers. Started early & worked tirelessly.
Gwenyth, Staffordshire Posted on 29/10/2018 , work completed 29/10/2018
FRIENDLY, RELIABLE, PUNCTUAL . . . GREAT PRODUCT
Customer Service
Quality
Value
Over the past few years we have used Supercraft to build a conservatory, replace all our windows front and rear and on this occasion to replace the front door with a Rockdoor. Their products are of the highest standard, and the fitters have always been punctual, reliable and friendly. I have used the company on several occasions and would have no hesitation in recommending them.
Kevan Miller Posted on 27/10/2018 , work completed 27/10/2018
Very professional company with good customer service and aftercare
Customer Service
Quality
Value
We had two of our windows replaced. We chose Supercraft because we had used them before. The job involved removing brickwork and the installation of two large windows. We felt that the quote was fair. The two guys involved (Dave and Ian) were very good, leaving everywhere clean and tidy. They were very considerate when working across my floors and carpets. Unfortunately one of the larger panes had to be replaced twice due to a flaw in the glass but the company had no hesitation in ordering and replacing the glass without question. We are highly pleased with these windows and if need any more work done then this would be my go to company. Highly recommend.
Jayjay Posted on 14/10/2018 , work completed 14/10/2018
Professional
Customer Service
Quality
Value
The above firm "Supercraft Windows" removed my old front door - supplied and fitted a new one (a Rookmoor). They made a first class job well done. The same firm installed the original door and windows which are still their after 29 years. They were prompt & professional and honest in all their dealings.
Bernard, Staffordshire Posted on 09/10/2018 , work completed 09/10/2018
Very good
Customer Service
Quality
Value
Replace conservatory roof, completed to schedule & budget & to a very good standard.
Antony, Staffordshire Posted on 08/10/2018 , work completed 08/10/2018
Prompt
Customer Service
Quality
Value
Door/window fitter arrived on correct day etc however, problem with door fitting and possible measurements - there seemed to be little communications about, if when the window/door fitter was going to return to replace the door a month later - the integral window in the door showed finger marks, circles, splash marks. Again when raised with company, communication was extremely slow.
Jennifer, Staffordshire Posted on 08/10/2018 , work completed 08/10/2018
No hesitation in recommending
Customer Service
Quality
Value
They built a new roof on my conservatory, it was done to schedule and budget, we chose Supercraft because they built our conservatory 22 years age. The builders were helpful, kind and good to have working for us.
Millicent, Staffordshire Posted on 04/10/2018 , work completed 04/10/2018
Bifold doors.
Customer Service
Quality
Value
First class help in the showroom in helping us choose our door. The fitters were very helpful and pleasant. They ensured that furniture was covered and floors. Tidying up afterwards was first class. They took their time to put the finishing touches to an excellent job. We have already recommend the company.
Geoff, Staffordshire Posted on 28/09/2018 , work completed 28/09/2018
Prompt, efficient.
Customer Service
Quality
Value
Arrived on time, did job (roof on conservatory) with confidence and efficiently. They were tidy, well mannered, kept me informed of each step of the job. Very pleased and would recommend.
Barbara, Staffordshire Posted on 24/09/2018 , work completed 24/09/2018
Excellent
Customer Service
Quality
Value
The two workmen were excellent in their work. They put me a front door on and it looks lovely, made no mess and I will have them again if I want new window's in etc.
Myra, Staffordshire Posted on 23/09/2018 , work completed 23/09/2018
Professional & helpful
Customer Service
Quality
Value
We had a roc stable door fitted. The fitters also adjusted two other doors and advised on new hinges for two windows. They were very helpful and left everywhere clean and tidy before leaving.
Carol, Shropshire Posted on 21/09/2018 , work completed 21/09/2018
Yes, prompt and professional
Customer Service
Quality
Value
We were very pleased with the efficiency and skill. Everything was done to a high standard with a pleasant manner. The work was excellent and the area was left clean and tidy. We were very impressed.
Frederick, Staffordshire Posted on 17/09/2018 , work completed 17/09/2018
Professional & polite
Customer Service
Quality
Value
Work done was for replacement windows. Arrived on time, cleared away rubbish. Left job neat and tidy. Tradesmen were professional and polite.
Joan, Staffordshire Posted on 10/09/2018 , work completed 10/09/2018
Excellent
Customer Service
Quality
Value
We have had a replacement roof done on our conservatory. The project was completed ahead of schedule and we were very pleased with the standard of workmanship. We have had work carried out in the past by Supercraft and always found them to be excellent.
Paul, Staffordshire Posted on 03/09/2018 , work completed 03/09/2018
Professional
Customer Service
Quality
Value
Two window replacements. Agreed budget, professional, friendly, very tidy and efficient.
Frances, Cheshire Posted on 23/08/2018 , work completed 23/08/2018
Delighted
Customer Service
Quality
Value
Supercraft completed the installation of our conservatory measuring 4 x 6 metres in July 2017. From start to finish we found them to be exemplary in every respect. All trades people involved were pleasant, efficient and very professional. The finished conservatory is better than we anticipated and meets our high expectations. A small problem which showed up later was quickly and efficiently resolved. We have now been enjoying our conservatory for just over a year and are delighted with it. Manny thanks to everyone from planning to completion.
Jean Eardley Posted on 22/08/2018 , work completed 22/08/2018
Prompt & professional
Customer Service
Quality
Value
Had bedroom windows fitted. The fitter came earlier than planned and was polite and friendly.
Philip, Staffordshire Posted on 10/08/2018 , work completed 10/08/2018
Very satisfied customer
Customer Service
Quality
Value
Completely satisfied with our new conservatory from Supercraft. They gave us good advice. The workforce was very considerate. I would highly recommend them.
Michael, Staffordshire Posted on 07/08/2018 , work completed 07/08/2018
Exceeded expectation
Customer Service
Quality
Value
Replacement of 2 bedroom windows and build an approximate 24sq metre Garden Room. From initial contact to final product Supercraft exceeded expectation. The final result is all that we could wish, completed to the state of the art; and exactly on-time to the quoted price. All contractors were courteous, respectful of our property and cleaned up each day, including washing the drive during the base construction.We would recommend them to anyone
Les, . Posted on 27/07/2018 , work completed 27/07/2018
Good job
Customer Service
Quality
Value
From start to finish this company were great. The 2 men who fitted our conservatory were very good. The Which Traders Website is rubbish.
Diane, Staffordshire Posted on 21/07/2018 , work completed 21/07/2018
Highly recommended
Customer Service
Quality
Value
Work done to schedule & budget. Fast, efficient service, highly recommended.
Ken, Staffordshire Posted on 16/07/2018 , work completed 16/07/2018
Excellent service throughout
Customer Service
Quality
Value
I had 7 windows and patio doors fitted over 2 days. The fitters were totally professional and did all they could to keep mess to a minimum - dust sheets over all areas from minute one. Attention to detail and not being satisfied until they were sure everything was right, gave me confidence in the work and product. The pre - work experience - showroom, workers were all pressure free and I would expect any after care to be in keeping with my experience to date.
Andrew, Staffordshire Posted on 10/07/2018 , work completed 10/07/2018
Great service
Customer Service
Quality
Value
We had five double glazed windows fitted, advice, sales, survey and fitting were all conducted professionally, quickly and on budget. I could recommend them to others and would use them again.
Ian, Cheshire Posted on 02/07/2018 , work completed 02/07/2018
Very good workmanship
Customer Service
Quality
Value
We had our old windows installed in 1988 by Supercraft and were very pleased then. We have now had them replaced by Supercraft again very pleased with result. The installer were very clean and thorough. Very good workmanship.
Derek, Staffordshire Posted on 16/06/2018 , work completed 16/06/2018
Prompt & professional
Customer Service
Quality
Value
This was the last stage in a 3 stage project to renew & fit new windows & doors. Each occasion was on time & quality of work excellent. Communication between (***) efficient & clear instructions.
Robert, Staffordshire Posted on 09/06/2018 , work completed 09/06/2018
Quick and friendly
Customer Service
Quality
Value
Job carried out quickly and efficiently. 2 operatives were friendly and worked well together. Company overall very professional.
Debra, Staffordshire Posted on 08/05/2018 , work completed 08/05/2018
Supercraft Windows
Customer Service
Quality
Value
Supercraft worked like clockwork on our conservatory. As soon as one job was finished the next job was going ahead. I would definitely recommend, all the workmen were excellent, kind & considerate at their job. Nothing was too much trouble.
Helen, Cheshire Posted on 01/05/2018 , work completed 01/05/2018
Superb Job
Customer Service
Quality
Value
He turned up on time, made no mess, tidied up after himself and made a superb job of installing the windows. Would recommend Supercraft windows to everyone.
Philip, Staffordshire Posted on 27/04/2018 , work completed 27/04/2018
New windows & door
Customer Service
Quality
Value
Excellent job, everything was done quickly and efficiently, arrived on time, straight into the job, clean & tidy . Workers were pleasant and easy to talk to. Showroom is large and easy to view everything, Mark was very polite and easy to talk to, I would recommend them to anyone looking for new windows!
Yorky boy Posted on 25/04/2018 , work completed 25/04/2018
Super Supercraft windows
Customer Service
Quality
Value
Throughout our experience with Supercraft, we have had excellent products, service and communication and would highly recommend them. Their installers Trevor and Nick were very professional and worked with great care and precision. Their craftsmanship was excellent.
Brenda, Staffordshire Posted on 24/04/2018 , work completed 24/04/2018
Excellent workmen, very hard workers
Customer Service
Quality
Value
My job was booked through Supercraft & they have been excellent. From the first visit when my ideas were discussed and a quotation done. Right the way through everything has ran smoothly, even in very bad weather. The gentleman called Fab is so patient, polite & helpful & so very courteous. Every time I called him, he re-assured me & advised me. The 2 builders were great - again, polite, hard working & very punctual. Could not fault any of the staff. All great.
Christine, Staffordshire Posted on 23/04/2018 , work completed 23/04/2018
Very professional team.
Customer Service
Quality
Value
Worked carried out extremely well and to a very high standard. John Paul & Tim , a great team very skilled, polite and paid great attention to detail, many thanks to them for carrying out the work. We are delighted with Supercraft, and will be using the company again.
P, Staffordshire Posted on 20/04/2018 , work completed 20/04/2018
Great company & employees
Customer Service
Quality
Value
We had a window & door installed to a new extension. The price was accepted & the work carried out as agreed. The 2 employees Andy & Andy were very professional and did a very good job.
Tony, Cheshire Posted on 20/04/2018 , work completed 20/04/2018
Prompt and very efficient
Customer Service
Quality
Value
Dave and Iver were very polite, clean workmen. My husband and I would recommend Supercraft to anyone. Since we first met Mark and up to and including today everything been first class.
Kathleen, Staffordshire Posted on 29/03/2018 , work completed 29/03/2018
Supercraft Windows
Customer Service
Quality
Value
We have a 20 year relationship with Supercraft and whilst we always get a number of quotes, we always end up choosing Supercraft because of the standard, quality & efficiency of both product & workforce. Their most recent work, a garden room, was designed & built with an excellent group of both direct & subcontract workers who could not be faulted for their high standard of workmanship, their conscientiousness and their humour in working under some arduous conditions. The result, an excellent addition to our home.
Philip, Staffordshire Posted on 26/03/2018 , work completed 26/03/2018
A job well done
Customer Service
Quality
Value
Polite, prompt and informative, good workman, helpful people.
Michael, Staffordshire Posted on 23/03/2018 , work completed 23/03/2018
Brilliant job
Customer Service
Quality
Value
Great job done, fast, efficient and really friendly, great quality and service. Would use again and recommend to others.
Simon, Staffordshire Posted on 14/03/2018 , work completed 14/03/2018
Posh new door
Customer Service
Quality
Value
The door looks excellent and the installers polite, tidy and very professional.
G, Staffordshire Posted on 13/03/2018 , work completed 13/03/2018
Brilliant professional & efficient service.
Customer Service
Quality
Value
The whole experience has been a pleasure. After having a bad experience with another so called professional double glazing/conservatory, I was very anxious. However, from placing my order to having the work completed, I have been extremely satisfied by the courtesy, professionalism & efficiency. The work has been carried out to an extremely high standard. I would have no hesitation in recommending this company from start to finish, the whole experience has been a pleasure. Never had this quality of attention before - very pleasant change.
George Jeffrey, Staffordshire Posted on 12/03/2018 , work completed 12/03/2018
Brilliant job
Customer Service
Quality
Value
They started work when they said they would, were always on time, worked hard to get the job done and we are really pleased with the result.
Ken, Staffordshire Posted on 12/03/2018 , work completed 12/03/2018
Excellent service
Customer Service
Quality
Value
Excellent service from start to finish. Very professional fitters.
Andrew, Staffordshire Posted on 05/03/2018 , work completed 05/03/2018
Polite, Discreet, Pleasant
Customer Service
Quality
Value
I'm never keen on having workmen in my house... but Andy and Andy were polite, discreet and pleasant from the word go. Punctual, worked hard even in Beast from the East and Storm Emma. They were quiet, professional considerate and cleaned up after themselves when I am sure that they were 1/2 frozen and exhausted. Obviously early days to comment on the windows themselves but they look lovely and we're very warm. Thank you. Supercraft were not the cheapest quote we had but at this moment I feel that they were most definitely worth it. They even refused to construct an orangery for us as they felt (due to the site) it would not be up to a standard that they would happy to put their name to. Thank you again Neroli, David and John
David Oakley Posted on 02/03/2018 , work completed 02/03/2018
Brilliant
Customer Service
Quality
Value
Andrew & Andrew did a fab job. Very courteous, quick, tidy & very prompt. Will definitely be having front windows done by Supercraft Windows.
Lorraine, Staffordshire Posted on 27/02/2018 , work completed 27/02/2018
Fantastic job
Customer Service
Quality
Value
This is the second time we have used Supercraft Windows. The same two very pleasant and friendly young men arrived 30 mins before to ask where they wanted to start. As my wife is in a wheelchair 24/7 they accommodated her and worked around her to make sure she was kept warm. Their work is first class, so much so when I paid the bill today, I've ordered another window with them! Well done
Roy, Staffordshire Posted on 26/02/2018 , work completed 26/02/2018
Professional job
Customer Service
Quality
Value
Professional job carried out by diligent and polite tradesman. Standard of work excellent. Office personnel helpful and any query or problem was immediately rectified.
Lynn, Staffordshire Posted on 19/02/2018 , work completed 19/02/2018
Recommend
Customer Service
Quality
Value
Had our windows fitted by Supercraft they did a fantastic job. Workmanship was superb, excellent quality windows and look beautiful and would recommend Supercraft to anyone.
Robert, Staffordshire Posted on 12/02/2018 , work completed 12/02/2018
Brilliant workers
Customer Service
Quality
Value
From start to finish the two fitters worked at a friendly but very professionally high standard. Any problems were discussed and then overcome. Nothing but praise from start to finish.
Alan, Staffordshire Posted on 09/02/2018 , work completed 09/02/2018
Very courteous & very professional
Customer Service
Quality
Value
Would highly recommend Supercraft for quality products and professional tradesman, who were very efficient.
Ian, Staffordshire Posted on 06/02/2018 , work completed 06/02/2018
Excellent job
Customer Service
Quality
Value
Dave & Ian fitted the windows & doors. They were pleasant, friendly & very professional. Would highly recommend.
Janet, Staffordshire Posted on 15/01/2018 , work completed 15/01/2018
Excellent in all respects.
Customer Service
Quality
Value
Very thorough in all contacts with firm - guarantees and workmanship.
David, Staffordshire Posted on 05/01/2018 , work completed 05/01/2018
Fantastic job
Customer Service
Quality
Value
Cannot fault the quality of the product. The fitters were expert polite and sociable. Would readily recommend them to others.
Jill, Staffordshire Posted on 05/01/2018 , work completed 05/01/2018
Professional and a superb job
Customer Service
Quality
Value
Supercraft are a pleasure to deal with, from the start they were professional and straightforward. There are no special discounts because we are 'in the area'. You know exactly where you stand and what the cost is. The door we had fitted is superb quality. Dave the installer was great and they arrived exactly when they said they would. Could not be happier.
David, Staffordshire Posted on 20/12/2017 , work completed 20/12/2017
Brilliant job in adverse conditions
Customer Service
Quality
Value
The team were totally professional working in very poor weather conditions. Did a first class job. We are very pleased.
Michael, Staffordshire Posted on 12/12/2017 , work completed 12/12/2017
Professional service
Customer Service
Quality
Value
The fitters from Supercraft were efficient and made good job of fitting my windows and door.
Jane, Cheshire Posted on 11/12/2017 , work completed 11/12/2017
Fantastic
Customer Service
Quality
Value
Supercraft are the biggest and best in the city. I regularly receive phone calls and knocks on my door from local cowboys who try and trick me with fake schemes. Supercraft are honest and a pleasure to do business with. Very happy.
M, Staffordshire Posted on 01/12/2017 , work completed 01/12/2017
Good Job - Professional
Customer Service
Quality
Value
Encountering a build problem during erection of conservatory which was professionally and promptly solved. Highly recommended.
Alan, Staffordshire Posted on 21/11/2017 , work completed 21/11/2017
Prompt and Professional
Customer Service
Quality
Value
Polite, efficient, professional, friendly, hardworking, beautiful finish, clean and tidy.
Anne, Staffordshire Posted on 06/11/2017 , work completed 06/11/2017
Fantastic job
Customer Service
Quality
Value
I will have no hesitation in recommending this professional company.
Alison, Staffordshire Posted on 27/10/2017 , work completed 27/10/2017
Spot on
Customer Service
Quality
Value
Came on time, did the job quickly and efficiently. Cleaned up well for tradesmen. Price as quoted even for additional design changes.
H A, Staffordshire Posted on 20/10/2017 , work completed 20/10/2017
Very pleased
Customer Service
Quality
Value
Very pleased with the standard of work. Would not hesitate to recommend them for windows and conservatories.
Clive, Staffordshire Posted on 12/10/2017 , work completed 12/10/2017
Brilliant Job, prompt and professional, v. hard working, polite operative
Customer Service
Quality
Value
I considered this job for a long time, troubling the company for advice and quotes. All my requests were politely fulfilled and not once was I asked when or whether I would be having the work done. After several months I returned and asked for revised quotes which were supplied without question, circumstances dictated that the work be carried out piecemeal, plus an extra job and these works were carried out promptly, quickly and very efficiently. The installers were professional, very hard working, polite and co operative with little time for chatting, and myself and my wife are both delighted with the end product. Quality double glazing at a fair price.
J (Graham), Staffordshire Posted on 11/10/2017 , work completed 11/10/2017
Exceptional work
Customer Service
Quality
Value
Everything from initial visit, queries to fitting as all been exceptional. I am very pleased with the results. Well done Supercraft.
Greg, Staffordshire Posted on 06/10/2017 , work completed 06/10/2017
Great professional job
Customer Service
Quality
Value
Very prompt, industrious workers who obviously took pride in their work. Very pleased with the final result and would recommend them to anyone.
Sheila, Staffordshire Posted on 21/09/2017 , work completed 21/09/2017
Very Efficient
Customer Service
Quality
Value
We found the men to be prompt and efficient. They have worked to a high standard. We would definitely use this company again.
Brown, Staffordshire Posted on 04/09/2017 , work completed 04/09/2017
Excellent quality installation.
Customer Service
Quality
Value
When we decided to replace our 23 year old double glazing we contacted Supercraft, as they had installed our original windows. Their quote reflected all we asked for, as well as meeting our timeframe. Dave and Ian were our installers and it was immediately obvious that theirs was a long standing team (25 years, we later discovered). They took care with our home and were professional throughout. They took two and a half days to complete the installation and they were a pleasure to have in our home, as well as being a credit to Supercraft. Quality windows - quality company.
Jean, Staffordshire Posted on 04/09/2017 , work completed 04/09/2017
Job well done
Customer Service
Quality
Value
The company and workmen were very efficient. Good job well done.
John, Staffordshire Posted on 29/08/2017 , work completed 29/08/2017
Brilliant
Customer Service
Quality
Value
Excellent, professional, friendly, would highly recommend. Lovely workmen Nick & Trevor.
Erika, Staffordshire Posted on 26/08/2017 , work completed 26/08/2017
So delighted with everything
Customer Service
Quality
Value
We had an absolutely professional experience from start when we met Faz and he came to give us a price right up to the last window going in. All workers friendly and efficient. We are absolutely delighted with the new windows and the conservatory is just what we wanted.
Chris, Staffordshire Posted on 15/08/2017 , work completed 15/08/2017
Fantastic Job
Customer Service
Quality
Value
Had the remaining J Windows replaced, as usual, great job, friendly, efficient workmen! Left our home spotless! Used this company before and as always great products and services.
Brian, Cheshire Posted on 11/08/2017 , work completed 11/08/2017
Really happy
Customer Service
Quality
Value
From start to finish a delight to work with. Professional, experienced and good quality workmanship. Excellent customer service and great fitters. It has been a pleasure doing business with Supercraft. Have used them before, would happily use them again.
Richard, Staffordshire Posted on 09/08/2017 , work completed 09/08/2017
Brilliant job, brilliant people
Customer Service
Quality
Value
I would give this firm a 10/10. Wonderful job. I am so pleased I chose this firm, my windows are fantastic.
Mavis, Staffordshire Posted on 08/08/2017 , work completed 08/08/2017
Professional work
Customer Service
Quality
Value
Excellent workmen, prompt and efficient, craftsmanship good, product of good quality.
G, Staffordshire Posted on 31/07/2017 , work completed 31/07/2017
Brilliant job
Customer Service
Quality
Value
I would truly recommend this company. Very professional from start to finishing the job. Very friendly, they cleaned up after they had finished the work. We would use them again most definitely.
Ken, Staffordshire Posted on 28/07/2017 , work completed 28/07/2017
Super Installation
Customer Service
Quality
Value
Very good cheerful and efficient. All rubbish removed from my house. The door finished to a very high standard.
Michael, Cheshire Posted on 28/07/2017 , work completed 28/07/2017
Excellent job
Customer Service
Quality
Value
I had two windows installed by Supercraft and I am very pleased. I have had Supercraft before for patio doors and all my other windows, I would highly recommend them.
Christine, Staffordshire Posted on 28/07/2017 , work completed 28/07/2017
A brilliant job.
Customer Service
Quality
Value
I am so delighted - a wonderful job well done, they worked hard, with an awkward job, putting in a by window with an attached porch. Best looking bay and porch in the street.
Joan, Staffordshire Posted on 06/07/2017 , work completed 06/07/2017
Excellent work
Customer Service
Quality
Value
The work was done professionally by a friendly couple of fitters. Everything had been efficient & to a high standard.
Chris, Staffordshire Posted on 04/07/2017 , work completed 04/07/2017
Excellent neat work.
Customer Service
Quality
Value
Excellent service from start to finish. Fitters Dave & Ian neat and tidy workers. Finished job looks great. We would recommend Supercraft without hesitation.
Patricia, Staffordshire Posted on 03/07/2017 , work completed 03/07/2017
Fantastic job
Customer Service
Quality
Value
Tim and Nick were excellent. The standard of workmanship is fantastic, could not fault the work.
Andrew, Cheshire Posted on 30/06/2017 , work completed 30/06/2017
Prompt & efficient
Customer Service
Quality
Value
Supercraft did the window to the standard of which they said they would. Ian & Dave did the job with Luke & John coming to help when needed. Would definitely use them again.
Susan, Staffordshire Posted on 30/06/2017 , work completed 30/06/2017
Brilliant job
Customer Service
Quality
Value
I have no hesitation in recommending Supercraft, brilliant job from start to finish. Ian and Dave, the fitters were excellent, so were plasterer Andy, and electrician Nick. Will definitely recommend Supercraft.
Jeffrey, Staffordshire Posted on 26/06/2017 , work completed 26/06/2017
Fantastic workmanship
Customer Service
Quality
Value
From start to finish supercraft have provided an excellent service. The fitters did a fantastic job, very neat & cleaned up after themselves. Would definitely recommend them.
Stephanie, Staffordshire Posted on 20/06/2017 , work completed 20/06/2017
Brilliant job, prompt & pro
Customer Service
Quality
Value
Prompt and professional, polite, well mannered and tidy, clean and I'll recommend them to people I know.
George, Staffordshire Posted on 05/06/2017 , work completed 05/06/2017
Excellent service.
Customer Service
Quality
Value
There were a couple of problems after installation that were dealt with quickly and efficiently. This, in my opinion, shows how good a company actually is. Very impressed overall!
Christine, Staffordshire Posted on 05/06/2017 , work completed 05/06/2017
My review
Customer Service
Quality
Value
Brilliant job.
Delia Ann, Staffordshire Posted on 22/05/2017 , work completed 22/05/2017
Friendly & professional
Customer Service
Quality
Value
The whole process was very easy - from walking into the showroom, to surveyor, to girl on the phone organising date to the two guys who installed the door. Friendly, efficient and very professional - no fuss, no cheesy sales pitch. Great
Ann, Staffordshire Posted on 19/05/2017 , work completed 19/05/2017
Trusted for quality performance
Customer Service
Quality
Value
We have used supercraft for many years as they always produce a quality job and honour their guarantees.
Valerie, Staffordshire Posted on 09/05/2017 , work completed 09/05/2017
Outstanding work
Customer Service
Quality
Value
J.P. and Tim were reliable, courteous and thoroughly professional. Very tidy workers. I would have no hesitation in recommending them and Supercraft and will request these traders for any future work.
Andrew, Staffordshire Posted on 08/05/2017 , work completed 08/05/2017
Professional and efficient service
Customer Service
Quality
Value
Work carried out by competent tradesmen. Efficient, courteous and hardworking. Excellent service, good quality product exactly to specification. Time 5 weeks from order to completion (sooner than originally quoted)
Judith, Staffordshire Posted on 02/05/2017 , work completed 02/05/2017
Prompt and professional
Customer Service
Quality
Value
Workmen very clean & pleasant. Turned up on time. Did good job on our 2 windows and cleaning up. (Despite the rain).
P, Staffordshire Posted on 27/04/2017 , work completed 27/04/2017
Professional
Customer Service
Quality
Value
We have used the company before and were pleased to do so again. The service they supply is excellent. The fitters worked in a clean & professional way.
Graham, Staffordshire Posted on 26/04/2017 , work completed 26/04/2017
Superb job
Customer Service
Quality
Value
Having had my windows replaced by Supercraft last November, I didn't hesitate to order my external doors from them. Delighted with the workmanship. No mess, no bother, just super new doors.
Janet, Cheshire Posted on 25/04/2017 , work completed 25/04/2017
Worked efficiently
Customer Service
Quality
Value
Arrived on time and worked efficiently wand cleaned up after the job was finished. Would recommend to family and friends.
Pauline, Staffordshire Posted on 25/04/2017 , work completed 25/04/2017
Prompt & professional
Customer Service
Quality
Value
Good quality, fast service. Use own fitters, clean & tidy.
Anthony, Staffordshire Posted on 21/04/2017 , work completed 21/04/2017
Excellent job
Customer Service
Quality
Value
An excellent job, arrived on time, cleaned up after, took away all waste materials. Would recommend to anyone requiring windows & doors.
Peter, Shropshire Posted on 13/04/2017 , work completed 13/04/2017
Excellent team work
Customer Service
Quality
Value
Excellent service from the moment we went through the showroom door to when the fitters walked out through our front door.
Tim, Staffordshire Posted on 10/04/2017 , work completed 10/04/2017
Great job
Customer Service
Quality
Value
Nice, clean workers, very polite.
John, Staffordshire Posted on 07/04/2017 , work completed 07/04/2017
Excellent job
Customer Service
Quality
Value
Very professional and quick work. Very clean and no mess left. Very happy with all their work.
Elizabeth, Staffordshire Posted on 04/04/2017 , work completed 04/04/2017
SUPERlative CRAFTsmanship
Customer Service
Quality
Value
We required a new roof on our conservatory. From our initial inquiry to completion Supercraft were exemplary. Sales team, surveyor and fitting team were polite, efficient and professional. The workmanship removing the old roof and installing the new one was first class. They have provided an excellent improvement to our conservatory, considerably exceeding our original expectations. We are a returning customer and would highly recommend Supercraft.
Jonsey Posted on 01/04/2017 , work completed 01/04/2017
Super Supercraft
Customer Service
Quality
Value
Excellent value. Quality and service have changed the look of our cottage 100% for the better. Have booked Supercraft to replace windows and doors in my parents' home knowing that work will be to the same high standard.
Graham, Staffordshire Posted on 31/03/2017 , work completed 31/03/2017
My review
Customer Service
Quality
Value
Everything went well.
Dennis, Cheshire Posted on 28/03/2017 , work completed 28/03/2017
Grade A windows, grade A service
Customer Service
Quality
Value
The job was replacing old double glazing window with new grade A ones. From the initial showroom visit, home visit follow-ups, surveyors work and the installation. I found everything was efficient, the staff polite and the finished job looks excellent - no decorating needed.
Peter, Staffordshire Posted on 09/03/2017 , work completed 09/03/2017
Perfect job
Customer Service
Quality
Value
Made a perfect job and the two professionals were polite and courteous. Could not fault anything, would have Supercraft every time. Have recommended them to friends.
Julie, Staffordshire Posted on 17/02/2017 , work completed 17/02/2017
Good attention to detail
Customer Service
Quality
Value
After my conservatory was installed, I came back to them for windows & porch door - that says it all!
Susan, Shropshire Posted on 15/02/2017 , work completed 15/02/2017
Excellent work
Customer Service
Quality
Value
Arrived when they said they would. Workmanship was excellent. I strongly recommend these people.
Mikep Posted on 08/02/2017 , work completed 08/02/2017
Brilliant work
Customer Service
Quality
Value
They came on time, left no mess. Very helpful and told us everything they were going to do. Very happy with the work, very good lads and well spoken. Recommend them to anyone, very, very happy.
Katrina, Staffordshire Posted on 06/02/2017 , work completed 06/02/2017
Solidly built conservatory
Customer Service
Quality
Value
Very efficient and supportive in helping us to choose what suited our needs. Installers Dave and Ian very pleasant and hard working. Enjoying our new conservatory.
Steven, Staffordshire Posted on 01/02/2017 , work completed 01/02/2017
Prompt and professional
Customer Service
Quality
Value
Exceptionally pleased with my new windows. The fitter was excellent.
Sandra, Staffordshire Posted on 27/01/2017 , work completed 27/01/2017
Excellent
Customer Service
Quality
Value
Clean, polite and efficient. Totally satisfied.
David, Staffordshire Posted on 10/01/2017 , work completed 10/01/2017
Excellent workmanship
Customer Service
Quality
Value
Have used supercraft previously. Would highly recommend. Prompt, efficient and clean.
Gaynor, Staffordshire Posted on 09/12/2016 , work completed 09/12/2016
Great job
Customer Service
Quality
Value
Great experience from showroom to finished article. New front porch fitted by very obliging, friendly & hard working fitters.
Lynne, Staffordshire Posted on 05/12/2016 , work completed 05/12/2016
Efficient family business.
Customer Service
Quality
Value
I found dealing with Supercraft was a pleasure. The whole workforce were efficient, attentive to detail and considerate. My bow windows has been installed to a high standard, all mess cleaned up and little inconvenience to me. It looks lovely. Well recommended.
Anne, Staffordshire Posted on 01/12/2016 , work completed 01/12/2016
Excellent job
Customer Service
Quality
Value
The 2 fitters worked through the worst weather of the winter, were exceptionally professional. They completed the job on time and did a great job of cleaning up. They made the whole thing a pleasure. 10/10.
Glynis, Staffordshire Posted on 24/11/2016 , work completed 24/11/2016
Excellent service and quality - Warm roof replacement on conservatory
Customer Service
Quality
Value
I have just replaced an original polycarbonate roof on an Edwardian conservatory with a 'warm roof' using custom built timber frame and finished with Tapco tiles. I am delighted with the results. The roof sections and materials arrived on the arranged date with a two man team. The weather was certainly against the guys but instead of using it as an excuse to lay off they persevered through freezing rain with hot cups of tea to get the job done to spec and on time. The installers were professional and hard working, arriving on time on each of the three days the job took to complete and cleaning up before leaving as it went dark. I would recommend Supercraft and will happily use them for any suitable projects in the future.
DavidC Posted on 18/11/2016 , work completed 18/11/2016
A1 from start to finish
Customer Service
Quality
Value
Top service from start to finish. No heavy sales tactics when buying products. Salesman knew what he was doing, and workmen left it cleaner than when they started, could not pick any fault with workmanship (Bobon).
Barry, Staffordshire Posted on 18/11/2016 , work completed 18/11/2016
Conservatory
Customer Service
Quality
Value
I can highly recommend this family run business. The service was second to none. The builders, fitters and electrician were first class. They left no mess. I would like to thank Mark for the attention to detail on his advise and expertise. Thank you
Elaine Posted on 17/11/2016 , work completed 17/11/2016
Professional installers
Customer Service
Quality
Value
Professional & efficient in all areas.
Happy Customer Posted on 07/11/2016 , work completed 07/11/2016
Poor service
Customer Service
Quality
Value
Ordered patio doors with air vents. Doors arrived and were fitted - no vents. Rang, rang again and again and again. Each time promised to ring back and arrange for vents to be fitted. Never rang back on any occasion. Very disappointed.
K, Staffordshire Posted on 04/11/2016 , work completed 04/11/2016
The trader replied (on 11/11/2016)
We pride ourselves on the standard of our customer service and are very disappointed to receive these comments. We maintain detailed and comprehensive records for all our sales contracts and in particular service and remedial matters with a dedicated service department, and have not been able to locate any details matching the comments above. We would appreciate the customer contacting us direct on our main showroom number 01782 266488, to enable us to resolve the issues raised as soon as possible.
Efficient and tidy.
Customer Service
Quality
Value
Very good workmanship. The owners are extremely polite and keep to their word.
Robert, Staffordshire Posted on 31/10/2016 , work completed 31/10/2016
Outstanding service
Customer Service
Quality
Value
From the off, Supercraft were the ultimate professionals. They provided advice and guidance and I never felt pressured with sales talk. Installation was quick and the staff were brilliant, accomplishing their job and keeping two toddlers amused! Would recommend.
Laura, Staffordshire Posted on 27/10/2016 , work completed 27/10/2016
Excellent job
Customer Service
Quality
Value
A job well done in a professional manner.
David, Staffordshire Posted on 10/10/2016 , work completed 10/10/2016
First rate job
Customer Service
Quality
Value
From start to finish all the people we had dealings with were professional and polite. The fitters, Nick and Trevor, arrived promptly and did a really good job, thank you. This is the second time we have used Supercraft and would not hesitate to recommend them.
Neil, Staffordshire Posted on 25/08/2016 , work completed 25/08/2016
Very good job
Customer Service
Quality
Value
Very pleased with all of the trade people e.g.. builder, plasterer, electrician, etc.
Linda, Staffordshire Posted on 24/08/2016 , work completed 24/08/2016
Prompt and professional
Customer Service
Quality
Value
Very friendly staff hard workers. Very helpful with any questions excellent in making sure I was happy with everything before they left. Clean and tidy, was very impressed with goods.
Lynn, Staffordshire Posted on 18/08/2016 , work completed 18/08/2016
Craftsmanship at its best
Customer Service
Quality
Value
I would like to say this, these two guys Jeff and Nick are craftsmen with skills of artisans and finesse used in the building of my conservatory. Thank you.
Happy Customer Posted on 10/08/2016 , work completed 10/08/2016
Excellent work
Customer Service
Quality
Value
Completed installation of additional windows. Excellent work, totally reliable. Fully recommend this firm to others.
Jacqueline, Cheshire Posted on 05/08/2016 , work completed 05/08/2016
Excellent work
Customer Service
Quality
Value
Employees (Luke and John) were punctual, polite, friendly and cheerful. They worked efficiently and the work was completed to a high level of professionalism and to our total satisfaction. (Next time we hope to get Matthew and Mark to complete the evangelist set!)
Brian, Staffordshire Posted on 03/08/2016 , work completed 03/08/2016
Prompt good job
Customer Service
Quality
Value
He turned up on time 8:10am made a very good job of two windows and a front door. Took all rubbish away with him would definitely recommend Supercraft Windows.
Tina, Staffordshire Posted on 29/07/2016 , work completed 29/07/2016
First class job
Customer Service
Quality
Value
From the initial discussion of our requirements. Through construction and completion, Supercraft Windows were first class. Courteous and tidy we would definitely use them again.
Paul, Staffordshire Posted on 25/07/2016 , work completed 25/07/2016
Great job
Customer Service
Quality
Value
Great job, fast and friendly, tidied up after job, would recommend to others.
Angela, Shropshire Posted on 21/07/2016 , work completed 21/07/2016
Good, prompt and professional
Customer Service
Quality
Value
They were pleasant, courteous, efficient, prompt and professional with a good job of fitting the windows and doors.
Raymond, Staffordshire Posted on 15/07/2016 , work completed 15/07/2016
My Review
Customer Service
Quality
Value
Very good. Thank you very much, cheers.
Kenneth Duncan, Staffordshire Posted on 09/07/2016 , work completed 09/07/2016
Prompt and very good
Customer Service
Quality
Value
First class workmanship. Very hardworking
David, Staffordshire Posted on 07/07/2016 , work completed 07/07/2016
The best around.
Customer Service
Quality
Value
I went to Supercraft after obtaining quote from other local firms. Supercraft were the only firm to listen to what I wanted, not tell me what I wanted! Excellent product, excellent service, excellent installation. Highly recommend and will tell everyone I know to do the same. Thanks Mark!
Which? Trusted Traders Consumer Posted on 04/07/2016 , work completed 04/07/2016
Prompt service
Customer Service
Quality
Value
Excellent customer service, no pressure selling. We have no hesitation in recommending supercraft windows for style of product and fast service.
Colin, Staffordshire Posted on 01/07/2016 , work completed 01/07/2016
Very satisfied customer
Customer Service
Quality
Value
Brilliant job - delivered what was asked for on time - property left spotless. Supercraft - super job.
Eric, Cheshire Posted on 27/06/2016 , work completed 27/06/2016
Brilliant job
Customer Service
Quality
Value
Would definitely recommend. Very professional job. Very clean, didn't leave any mess cleaned up after they had finished. Would never know they had been.
Joanne, Staffordshire Posted on 20/06/2016 , work completed 20/06/2016
Prompt & professional
Customer Service
Quality
Value
As always felt very good service from start to finish. The fitters worked very hard to fit six windows in one day.
Robert, Staffordshire Posted on 20/06/2016 , work completed 20/06/2016
Excellent job.
Customer Service
Quality
Value
We found Supercraft to be very professional and helpful throughout, from the initial enquiry to the complete job. The timescale we were given was adhered to and the pricing was clear and fair with no unexpected surprises. Tim and JP, who did the work, were excellent craftsmen who worked quickly and efficiently, and clearly took pride in making sure everything was completed to their own high standards. We would not hesitate to use Supercraft again.
Alan, Staffordshire Posted on 13/06/2016 , work completed 13/06/2016
Brilliant job
Customer Service
Quality
Value
Pleasant workmen, cleaned up after the job. Dust sheets put down. Really pleased with the new windows & makes home look bright & fresh. Well chuffed.
James, Staffordshire Posted on 03/06/2016 , work completed 03/06/2016
Excellent choice
Customer Service
Quality
Value
I agree with the comments on the opposing page: they apply to Supercraft Windows. We have requested further work from them, which speaks for itself.
Michael, Cheshire Posted on 01/06/2016 , work completed 01/06/2016
Good job
Customer Service
Quality
Value
Very pleased with the quality of the door. The fitters were polite and professional and left everything clean and tidy.
Julie, Staffordshire Posted on 26/05/2016 , work completed 26/05/2016
Prompt & professional
Customer Service
Quality
Value
The men were hardworking, conscientious. Wouldn't hesitate to recommend to absolutely everyone! Beautiful job... Many thanks to Dave & Ian.
Deborah, Staffordshire Posted on 23/05/2016 , work completed 23/05/2016
Excellent job done prompt and very professional
Customer Service
Quality
Value
I knew already that the quality of Supercraft frames and workmanship was excellent. As done at our previous home, would not hesitate to recommend Supercraft to anyone.
June, Staffordshire Posted on 20/05/2016 , work completed 20/05/2016
Excellent, professional job
Customer Service
Quality
Value
Arrived on time, got on with the job, courteous, professional people. John had a young lad who was equally as good. Superb job done & quality installation, left no mess thoroughly cleaned after them will be dealing with them again.
Julie, Staffordshire Posted on 17/05/2016 , work completed 17/05/2016
Professional installation
Customer Service
Quality
Value
This is the second time we have used Supercraft. All aspects of the job were conducted professionally to our complete satisfaction.
David, Staffordshire Posted on 11/05/2016 , work completed 11/05/2016
A very professional and clean job
Customer Service
Quality
Value
Very friendly and polite, did an excellent job.
Philip, Staffordshire Posted on 05/05/2016 , work completed 05/05/2016
Very efficient, tidy and friendly
Customer Service
Quality
Value
We have used Supercraft before, many years ago, and we found them just as efficient now as then. Friendly, hard working and when finished everything left clean and tidy. We would recommend them to everybody.
Valerie, Cheshire Posted on 03/05/2016 , work completed 03/05/2016
Excellent finished standard
Customer Service
Quality
Value
From the initial purchase to the fitting, it has been a brilliant and pleasing experience to get our new front door. The fitter was brilliant, took him 2 hours and the outside of our house looks so much better because of it. Would recommend.
James, Staffordshire Posted on 21/04/2016 , work completed 21/04/2016
Excellent, clean, professional
Customer Service
Quality
Value
Arrived on time, finished on time, clean and fitted a good product.
Edward, Staffordshire Posted on 14/04/2016 , work completed 14/04/2016
Brilliant job and professional
Customer Service
Quality
Value
Twice I have had Supercraft, very satisfied with product. Fitted with experienced fitters.
Joyce, Staffordshire Posted on 11/04/2016 , work completed 11/04/2016
Excellent job
Customer Service
Quality
Value
We are very pleased with our new conservatory supplied and fitted by Supercraft. The builders worked extremely hard under very difficult conditions. Supercraft fitters were polite and helpful.
Kathleen, Staffordshire Posted on 11/04/2016 , work completed 11/04/2016
First class, as usual
Customer Service
Quality
Value
We have been using Supercraft for over 15 years and their product range, attention to detail, customer service and commitment to excellence is exemplary. ALL their staff members are a credit to and ambassadors for the company. Top notch!
Michael, Staffordshire Posted on 25/03/2016 , work completed 25/03/2016
Great job
Customer Service
Quality
Value
Felt happy to deal with this company again. Use their own fitters who were great. Good company to deal with.
Peter, Staffordshire Posted on 23/03/2016 , work completed 23/03/2016
Very good job
Customer Service
Quality
Value
An initial backlog of 10 weeks, was frustrating but on request they moved the job forward.
Which? Trusted Traders Consumer Posted on 23/03/2016 , work completed 23/03/2016
Very good job
Customer Service
Quality
Value
Very professional - very polite and helpful - really good product.
Susan, Staffordshire Posted on 22/03/2016 , work completed 22/03/2016
My Review
Customer Service
Quality
Value
Highly recommend.
Peter David, Staffordshire Posted on 14/03/2016 , work completed 14/03/2016
My new windows have transformed my house
Customer Service
Quality
Value
I can't thank Supercraft enough. The 2 fitters were very pleasant and tidy. My windows look lovely and have made an amazing transformation of the house.
Judith, Staffordshire Posted on 09/03/2016 , work completed 09/03/2016
Excellent service
Customer Service
Quality
Value
Good value for money. Installation team polite and professional.
David, Cheshire Posted on 26/02/2016 , work completed 26/02/2016
Would highly recommend.
Customer Service
Quality
Value
Excellent from start to finish, the fitters came at a time to suit us, got straight to work and worked very efficiently. Very professional, yet friendly service. Extremely competitive rates. Thank you.
Alison, Staffordshire Posted on 24/02/2016 , work completed 24/02/2016
Highly recommended
Customer Service
Quality
Value
We went to Supercraft because they did a friends' house on the same estate. We had all our windows and doors replaced and I can not imagine anyone doing a better job.
Paul, Staffordshire Posted on 19/02/2016 , work completed 19/02/2016
My Review
Customer Service
Quality
Value
Very pleased with the work done. Job left clean & tidy.
June, Staffordshire Posted on 10/02/2016 , work completed 10/02/2016
My Review
Customer Service
Quality
Value
I think Supercraft gives value for money and I would highly recommend them to anyone, great service very reliable.
Patricia, Staffordshire Posted on 06/02/2016 , work completed 06/02/2016
Superb service from start to finish
Customer Service
Quality
Value
I had a couple of exterior door supplied by supercraft and the whole process from my original visit to their showroom till when the fitters installed the doors went smoothly and I received nothing but the best service. I would defiantly recommend.
Michael jones Posted on 31/01/2016 , work completed 31/01/2016
Brilliant job
Customer Service
Quality
Value
We had 2 great lads to install the windows and doors, Trevor and Paul, they were on time every day, no time wasted. We were more than pleased we have no decorating to do.
Which? Trusted Traders Consumer Posted on 30/01/2016 , work completed 30/01/2016
Neat and tidy finish
Customer Service
Quality
Value
Workmen came when they said, were polite, and did a very neat and tidy job.
Sheila, Staffordshire Posted on 27/01/2016 , work completed 27/01/2016
Brilliant job
Customer Service
Quality
Value
Very pleased with the quality and workmanship of our Bifold doors. Good quality doors.
Jon, Staffordshire Posted on 25/01/2016 , work completed 25/01/2016
Brilliant job
Customer Service
Quality
Value
As above.
Alan, Staffordshire Posted on 15/01/2016 , work completed 15/01/2016
My Review
Customer Service
Quality
Value
Brilliant job, very polite & helpful
Marlene Anne, Staffordshire Posted on 15/01/2016 , work completed 15/01/2016
Perfect
Customer Service
Quality
Value
The team who come to fit the windows were very pleasant. They were clean & efficient and did a fantastic job. The windows are so neat & look so clean and tidy. I can't believe they managed to do it so quickly.
Katie, Staffordshire Posted on 11/01/2016 , work completed 11/01/2016
Superb all round
Customer Service
Quality
Value
Efficient, professional, hard working & impressive.
Lee, Staffordshire Posted on 02/01/2016 , work completed 02/01/2016
Exceptional job
Customer Service
Quality
Value
Price - v good. Quality excellent.
Ian, Staffordshire Posted on 02/01/2016 , work completed 02/01/2016
Fantastic
Customer Service
Quality
Value
The doors came on time, my husband and I were very impressed with the service from the showroom to the 2 gentlemen who put them in they were very professional, very pleasant and there work was excellent. Thank you.
June, Staffordshire Posted on 02/01/2016 , work completed 02/01/2016
Brilliant job
Customer Service
Quality
Value
Can't believe how quickly they fitted a large front door and large window, work was of a high standard.
Kenneth, Staffordshire Posted on 02/01/2016 , work completed 02/01/2016
Excellent job
Customer Service
Quality
Value
Very pleasant and efficient. Extremely well mannered. Job completed quickly but efficiently. Have asked them, to come back and put us a conservatory in as we were so pleased with the windows and doors
Carolyn, Staffordshire Posted on 14/12/2015 , work completed 14/12/2015
My Review
Customer Service
Quality
Value
Brilliant job, prompt & professional
Royston, Staffordshire Posted on 02/12/2015 , work completed 02/12/2015
Usual supercraft high standards
Customer Service
Quality
Value
Once again all promise kept. Polite and efficient team and a job well done.
John, Staffordshire Posted on 01/12/2015 , work completed 01/12/2015
Very professional.
Customer Service
Quality
Value
Arrived on time, good job all round, efficient and very tidy. Cannot fault anything about the whole job. Excellent.
Kevin, Staffordshire Posted on 28/11/2015 , work completed 28/11/2015
new windows all around the house
Customer Service
Quality
Value
from the planning stage to the finish everything spot on .we went from teak wood to white pvc.made lot of difference to look of house Deffinitely would recommend supercraft
tezpat Posted on 26/11/2015 , work completed 26/11/2015
Super Job
Customer Service
Quality
Value
Fitters were prompt, polite and did a first class job
Susan, Staffordshire Posted on 26/11/2015 , work completed 26/11/2015
My Review
Customer Service
Quality
Value
Very good.
Jackie, Staffordshire Posted on 25/11/2015 , work completed 25/11/2015
Excellent work and no mess.
Customer Service
Quality
Value
Good product. Good workmanship. Clean and tidy site. Highly recommend.
Heather, Staffordshire Posted on 20/11/2015 , work completed 20/11/2015
Prompt and Professional
Customer Service
Quality
Value
Polite, clean and a good job done.
Tony, Staffordshire Posted on 20/11/2015 , work completed 20/11/2015
Professional, quality work.
Customer Service
Quality
Value
Really pleased. Professional, courteous service. High quality workmanship and fitting.
Sarah, Staffordshire Posted on 09/11/2015 , work completed 09/11/2015
Brilliant job
Customer Service
Quality
Value
The man who fitted my French doors was very pleasant, never stopped working even though he was on his own. He did a professional job & cleaned up after him. Very pleased with the job.
Carol, Staffordshire Posted on 04/11/2015 , work completed 04/11/2015
Excellent products and service
Customer Service
Quality
Value
This is the third time we have used Supercraft over the past ten years or so. Excellent, friendly, professional service from initial enquiry to final installation. No hesitation to recommend this company. Good quality products that stand the test of time.
Jennifer, Staffordshire Posted on 28/10/2015 , work completed 28/10/2015
My Review
Customer Service
Quality
Value
Highly satisfied with Alan and Dave. Their standard of work, plus work ethic was 100%. Would highly recommend them in the future.
Gary, Staffordshire Posted on 26/10/2015 , work completed 26/10/2015
Professional and tidy
Customer Service
Quality
Value
New Front. Beautiful item and it was fitted within 3 hours, old door taken away and the area was left clean and tidy by the professional fitters. Happy customers
Elizabeth, Staffordshire Posted on 23/10/2015 , work completed 23/10/2015
Professional
Customer Service
Quality
Value
Fantastic and very professional job. The fitters were very polite and tidy, they explained every step and completed on time. A big thanks guys.
Stephen, Staffordshire Posted on 19/10/2015 , work completed 19/10/2015
Excellent job, excellent fitters.
Customer Service
Quality
Value
Wow! What a transformation of our home. We had some ideas of what we wanted, but fab guided us into the right direction, and was spot on, better than we could of imagined. I had the best of the best fitters, Tim and JP. On time, never stopped, perfectionists as if it were their own home. Polite, cleaned up after themselves, what pros. Two brilliant guys. My parent are now going to use Supercraft. Cannot recommend Supercraft enough to people! Brilliant company.
Jill, Staffordshire Posted on 12/10/2015 , work completed 12/10/2015
Top job
Customer Service
Quality
Value
Windows-15, Doors-4, Roof fascia, soffit, gutters & downpipes. All done in 2 weeks. Good pre & construction service.
Stephen, Staffordshire Posted on 25/09/2015 , work completed 25/09/2015
Great Service
Customer Service
Quality
Value
Great service - from start to finish - Courteous, helpful service team - Fitters professional, hardworking and prompt. Thank you very much for a job well done!
Norman, Staffordshire Posted on 23/09/2015 , work completed 23/09/2015
My Review
Customer Service
Quality
Value
Neat job.
Bryan, Cheshire Posted on 08/09/2015 , work completed 08/09/2015
Excellent job
Customer Service
Quality
Value
The work was excellent, the fitters were first class.
Jean, Staffordshire Posted on 24/08/2015 , work completed 24/08/2015
Brilliant job, prompt and professional.
Customer Service
Quality
Value
Very pleasant, hardworking, no time wasting. Very well satisfied with the windows.
Which? Trusted Traders Consumer Posted on 17/08/2015 , work completed 17/08/2015
Highly recommended
Customer Service
Quality
Value
1st class product. 1st class installation. Delighted with the complete package.
James, Staffordshire Posted on 08/08/2015 , work completed 08/08/2015
Brilliant job.
Customer Service
Quality
Value
We are thrilled with our windows. They are very efficient and polite. They never stopped work and they cleaned all their mess up.
Kenneth, Staffordshire Posted on 03/08/2015 , work completed 03/08/2015
My Review
Customer Service
Quality
Value
Very satisfied and professional.
John, Staffordshire Posted on 23/07/2015 , work completed 23/07/2015
Very highest standard.
Customer Service
Quality
Value
Their product is excellent and their fitting is excellent, I can highly recommend them.
Norma, Staffordshire Posted on 15/07/2015 , work completed 15/07/2015
Excellent job always
Customer Service
Quality
Value
Used supercraft windows three times and always received first class service form sales to installation.
Barry, Staffordshire Posted on 05/05/2015 , work completed 05/05/2015
All of the eg...
Customer Service
Quality
Value
They turned up on time and were very pleasant. They worked efficiently & professionally. Excellent service. Thank you.
Which? Trusted Traders Consumer Posted on 24/04/2015 , work completed 24/04/2015
Highly pleased
Customer Service
Quality
Value
We had a phone call a week before fitting asking us if it was convenient to deliver & fit our windows. They arrived at the time promptly, covered the interior with dust sheets, before removing our windows. Very soon a few windows were in and looking brill. After several days all the windows and doors fitted and has given a distinct & unique look.
Paul, Staffordshire Posted on 20/04/2015 , work completed 20/04/2015
Excellent product
Customer Service
Quality
Value
Excellent product and service from Supercraft. Highly impressed with the quality of work carried out by JP and Tim.
Anthony, Staffordshire Posted on 17/04/2015 , work completed 17/04/2015
My Review
Customer Service
Quality
Value
Would use them again. Very happy with the work.
Which? Trusted Traders Consumer Posted on 13/04/2015 , work completed 13/04/2015
Very good job, very clean
Customer Service
Quality
Value
Two very good tradesmen, clean, tidy & very polite. A real good job.
Joan, Staffordshire Posted on 02/04/2015 , work completed 02/04/2015
superb job
Customer Service
Quality
Value
Superb job done to a high standard and at a good price , Fitters very good left no mess at all could not even tell they had been working inside our house. Highly recommended
Which? Trusted Traders Consumer Posted on 26/03/2015 , work completed 26/03/2015
Brilliant job
Customer Service
Quality
Value
It was prompt & professional, a brilliant job. Two great fitters who worked none stop until work was complete, can recommend, no hesitation
Kenneth Robinson, Staffordshire Posted on 24/03/2015 , work completed 24/03/2015
My Review
Customer Service
Quality
Value
Workmen on site very polite and tidy. I have no hesitation in recommending them to my friends and family. Excellent job.
Nicola, Staffordshire Posted on 16/03/2015 , work completed 16/03/2015
Quality materials, efficient service
Customer Service
Quality
Value
I have used Supercraft before and found they have maintained the quality of their product, the efficiency of their work and the polite and pleasant approach of their staff.
Keith, Staffordshire Posted on 10/03/2015 , work completed 10/03/2015
Brilliant job
Customer Service
Quality
Value
Have used this company on various properties since the 1990's and wouldn't use anyone else to put my doors and windows. Excellent.
Jonathan, Staffordshire Posted on 26/02/2015 , work completed 26/02/2015
Excellent service
Customer Service
Quality
Value
Very professional & friendly company from start to finish. Prompt service from sales & throughout including surveyor & fitters. Very pleased with finished windows & love my front door!
Sally, Staffordshire Posted on 24/02/2015 , work completed 24/02/2015
Supercraft windows and doors
Customer Service
Quality
Value
Friendly reliable service from start to finish. Workmen completed work quickly and efficiently, to a good standard. Cleaned up after themselves - it was as though they had never been, except for the fact that we had new windows and doors installed! Brilliant! Thermostat has already gone down by 3 to 4 degrees, so already saving! Thank you Supercraft. A nice cosy home for winter!
Darrel from staffordshire Posted on 29/12/2014 , work completed 29/12/2014
Excellent workmanship
Customer Service
Quality
Value
I found the company extremely reliable from the valuation until completion. They came on time, were very polite, carried out the work to a very high standard and cleaned up after them. I would highly recommend Supercraft Windows to anyone.
Andrea, Staffordshire Posted on 05/12/2014 , work completed 05/12/2014
Brilliant job J.P & Tim prompt & professional.
Customer Service
Quality
Value
Highly recommended most impressed, it is the second time we have used them, we would recommend them.
Christine, Staffordshire Posted on 18/11/2014 , work completed 18/11/2014
Brilliant job with professional staff
Customer Service