We recently had our boiler replaced by Colin and his team, and the experience was outstanding from start to finish. From the initial consultation, they stood out among the five vendors we contacted. Their assessment was the most thorough, and they took the time to clearly explain all components and options (something others did not). They also provided thoughtful advice, including comparisons to other quotes we had received, and explained their recommendations with clarity and care. Throughout the installation, they were punctual, professional, and incredibly considerate, especially given that we had a 4-month-old baby in the house. They worked efficiently and respectfully, maintaining a calm and clean environment. What truly made the experience special, though, was their kindness and approachability. They went above and beyond by engaging with our curious 3-year-old, even taking the time to show her their toolbox and explain each tool. It was a small gesture, but it meant a lot to us. Colin and his team are not only skilled professionals but genuinely lovely people. We're grateful for their work and wouldn't hesitate to recommend them.