Surrey Heating Specialists Limited

About mid-morning today I realised that the central heating was not working and as a 77-year old I was beginning to feel the cold somewhat. Having tried 2 other traders, one of whom responded saying he was fully booked until January and the other not responding I phoned Surrey Heating. Whilst initially told that they could not guarantee to get somebody to me today but they would try. Subsequently, I got a message from them to say Paul would be able to get to me later in the afternoon. He phoned about 4.00 pm to say he was on his way and he arrived shortly before 4.30. Having checked the boiler and then the 'receiver' in the airing cupboard he diagnosed that there was a problem with the receiver and was able to get a replacement from his van and fitted it and after marrying it up with the room thermostat everything began to work as it should and the heating was restored. I am full of praise for their service and particularly for their employee Paul Lunn.

I hadn’t used this company before but had problems with my boiler & they had good reviews so thought I’d give them a call. As soon as I explained the problem on the phone Ryan knew exactly what was wrong & how to fix it. He sent me a very reasonable quote within 30mins & came the later the same day to fix it. Fantastic service, quick, efficient & really knowledgeable. Will definitely be using them again for any future plumbing needs, highly recommend them.

I have used "Surrey Heating Specialists" a few times now and I cannot recommend them enough. I have used them on behalf of my elderly Aunt, they always respond as quickly as possible, and treat my Aunt with the up most respect. The charges are always made clear and are reasonable.

Boiler packed up and having tried numerous other engineers to no avail, Ryan was recommended to us and came straight over, despite a busy schedule, and new boiler fitted by lunchtime the next day. Our heating system is not particularly straight forward but he got to grips with it quickly and he and his colleague sorted everything out for us efficiently and promptly under Covid regulations.

Called Saturday morning saying I thought my boiler was playing up - lukewarm radiators. Got a call back within couple of hours saying engineer would be with me on Monday, even gave me a time window. Monday John the engineer phoned me to say he would be with me shortly, and he was. Nice guy, talked to me, listened to me, put me right on a couple of things. Then he checked the system - boiler, two-way valves, more questions. Cleaned the condensate filter balanced the rads and recommended a change to the timing of the heating/hot water to limit overlap. He also advised me about a possible restrictor on the hot water system to improve flow to the rads. All checked and done in the hour. My heating is now working a treat. Brilliant service by all, thoroughly recommend them.

Nice people to have in your house – and that counts for a lot. We were very pleased with the promptness of response and the quality of service including supplying and fitting a new boiler.

I had to call out the company I am Insured with as my boiler was leaking. I was told I needed a power flush and nothing could be done until that was done. So my boiler was left leaking. I was not totally convinced so saw Surrey Heating Specialist on the red card that comes through the door. Rang them told the situation. The first question I was asked was "Why do you need a Power flush." I knew at once I could trust this company not to rip me off.!! Next morning Ryan arrived and went through the Boiler checked the water which was as clear as a bell no sludge in site as I had been told. Found the leak and has made everything as it should be . I now have a very happy boiler. I cannot praise Ryan enough for his business approach and the way he sorted the problem. I will now be going on the company boiler service contract. Thank you Ryan for turning a very stressful situation. into a happy one.

Our old boiler had broken down beyond repair and Ryan at Surrey Heating Specialists promptly gave us a quote suited to our budget and was able to supply and fit a new boiler and Flue for us within 24 hours on New Year’s Eve. Both he and colleague Mark were very friendly and worked tirelessly doing a really efficient and professional job. Would certainly recommend to others.

We had a boiler fault on a Saturday. Our usual boiler engineer does not work at weekends and I left messages with two other firms around 8.30 a.m. neither of whom had replied by 12.30 pm. I called Surrey Heating Specialists and spoke to a very pleasant young lady who efficiently took the relevant details. I was called back by the engineer within half an hour or so and after checking some things with me on the phone said he would text me when he was on the way. He was as good as his word, arrived and fixed the problem with the minimum of fuss. Our boiler was back working around 3 p.m. and I have still not heard from the two people I left messages with. The engineer was knowledgeable and polite and I am sure that we will be transferring all future business to him.

This is the 3rd time I have used this company. On all occasions the work was carried out efficiently and quickly. The site was left clean and tidy. The response time was always less than 24 hours. I would highly recommend them.