Endorsed by Which?

Sussex Sash

4.9

35 Reviews

Why you can trust this trader

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About

Sussex Sash, a cherished family-run enterprise, we specialise in the restoration, repairs, and new installations of sash windows, bringing decades of experience to the realm of timber restoration. Proud members of the esteemed 'Which? Trusted Trader Scheme,' we undergo rigorous scrutiny to ensure our documents, insurances, and practices are consistently up-to-date.

Our commitment to the environment is paramount, considering the adverse effects of plastic in our industry. We take pride in specialising in wood products, contributing to the future preservation of sash windows and doors. Emphasising sustainability, we actively engage in recycling whenever possible.

Sussex Sash are now only focused on the Isle of Wight Call 01983 472769, email info@sussexsash.co.uk or WhatsApp 07513 016 697 to arrange an appointment.

What we do

  • Glaziers

    • Sash windows
    • Window consultants
    • Timber windows
    • Replacement window services and repairs
  • Doors

    • Timber doors
  • Double glazing

  • More Services

    • restoration
    • refurbishment
    • replacement
    • double glazed

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
35 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Sash Window repair
Customer Service
Quality
Value
I telephoned about 11.30am, Darren took the details and came round by 2.30pm rmade the repair and left. fantastic service.
Which? Trusted Traders Consumer Posted on 30/08/2023 , work completed 23/08/2023
Excellent Work!
Customer Service
Quality
Value
The work was to refurbish 4 sash windows and took one week as originally agreed. The team were punctual, knowledgeable, trustworthy and friendly. They carried out the work efficiently, even though I could not be there to oversee. They answered my questions satisfactorily and kept me informed of any issue arising during the work, and a reasonable additional cost was agreed. I was happy to let them have the key to my flat, and I was very satisfied with the clean state they left my property. On completion, I was very impressed with the quality of the work and I think it was good value for money.
Customer in Isle of Wight Posted on 07/11/2022 , work completed 28/10/2022
Five new sash windows - excellent service from Sussex Sash
Customer Service
Quality
Value
Darren is a model of professionalism. He, Barry and Tom have done everything they promised plus the additional work identified when on site. On budget and on time. Clear, prompt, considerate service. We are very pleased with the finished job and would happily recommend Darren and his team.
Customer in Isle of Wight Posted on 06/09/2022 , work completed 02/09/2022
Outstanding work from friendly and knowledgeable team
Customer Service
Quality
Value
We are delighted with the work carried out by Darren, Tom and the team over the course of this week. Our bay windows had a number of problems that needed fixing after many years of neglect by former owners of the house we bought last year. Over the course of this week a sympathetic refurbishment has been carried out, all the original glass has been saved and the minimum replacement of completely rotten timber carried out very sympathetically. This approach fully respects the Grade II listing, of which they have extensive experience from having done other similar jobs. Some tweaks have been made to improve the seals and everything adjusted to work smoothly. The windows are surely better looking and functioning now than at any time since the 1860s. The team take real pride in their work, kept us informed as the job proceeded and ensured that we were happy with progress every day. Pricing was transparent and easy to understand. We have no hesitation in recommending Sussex Sash based on our experience and they will be our first call when we are ready to work on other windows in our house.
Rob in Isle of Wight Posted on 27/05/2022 , work completed 27/05/2022
Superb sash window refurbishment and draught proofing
Customer Service
Quality
Value
I don’t tend to review but Sussex sash did such an exceptional job on my sash windows that I was moved to write. They exceeded my high expectations in every way. Superb customer service, efficient, charming team who were motivated, careful, tidy and meticulous. The original windows look and feel like new and slide beautifully and the howling draught is no more. It’s even made the sound proofing better. I highly recommend this company.
Annie in Isle of Wight Posted on 19/03/2022 , work completed 18/03/2022
Lounge windows repair.
Customer Service
Quality
Value
Having initially found it difficult to arrange a date for the work to be carried out (this was compounded by us being away on holiday) when the work was done, it was done very well and exceeded our expectation. They went the extra mile and carried out some work that we hadn't realised needed to be done, only charging us for materials and not labour for this additional work. I would certainly use this company again and have no hesitation in recommending this firm to others.
Customer in Isle of Wight Posted on 16/09/2021 , work completed 15/09/2021
Looking good
Customer Service
Quality
Value
Excellent work done on the refurbishment of sash window and French doors, on a listed building. Great communication from start to finish, on time and cleaned up at the end of the day. No more rattles or draughts.
Chris in Isle of Wight Posted on 26/08/2021 , work completed 17/08/2021
Great Service - Reliable and Quality Work
Customer Service
Quality
Value
I called Darren after I was let down by another sash window business. Darren agreed to take a look the same day I called in order to quote for the work. Having called me with his price, which was very reasonable, he offered to do the work there and then. Part of the job required more work than he'd anticipated but Darren kept to the price agreed :) I have already recommended Darren to other flat owners in our listed building as I was impressed by his professionalism as well as the quality of his work.
Customer in Isle of Wight Posted on 17/08/2021 , work completed 09/08/2021
Beautiful double-glazed sash windows, in-keeping with the age of my property
Customer Service
Quality
Value
Superb. I cannot fault the standard of service. They were professional, on time, on budget and kept me informed all the way through the job with texts, videos and photos. I now have beautiful fully double glazed sash windows and repaired windowsills that are so in- keeping with my Victorian house they look perfect! I had been anxious to retain the character of the old sash windows and not wanted ugly upvc replacements and I have not been disappointed. I am very impressed and would recommend this company.
Customer in Isle of Wight Posted on 07/07/2021 , work completed 25/06/2021
Very helpful team
Customer Service
Quality
Value
Darren and Tom on site and Barry were all very helpful and professional. We are well pleased to have our sash windows working properly. The work was carried out very quickly and there was no mess. We would not hesitate to recommend them.
Francis in Isle of Wight Posted on 16/06/2021 , work completed 15/06/2021