Sussex Sash

Sussex Sash inspire confidence from the start. Communications are excellent, whatever form they take. Darren and his team provide workmanship of the highest calibre and Tom leaves work areas beautifully clean. The work schedule was adhered to along with the budget which only changed when hidden work came to light, as it does in old houses. Darren and his team have completed a range of work for us including a traditional wooden, half glazed conservatory to replace one which was in a state of total disrepair and a half glazed porch - both with glass roof. These were exacting projects and as with all our work, Grade 2 Listed planning permission was applied for and Sussex Sash adhered to these requirements diligently. Our most recent projects involved four large sash windows which were fully refurbished, including painting, new acoya sashes and counter weights. In the course of the work, it became clear that associated work would be needed to ensure the windows were installed into solid, safe surrounds. This was brought to our attention, explained fully and completed by the team with expert care. Darren is that rare commodity we all wish to find in our craftsmen and women: he cares passionately about what he does, he is professional, has a great work ethic, exacting standards and instills this approach in his work force. We highly recommend Darren and his team.

Darren and Tom were amazing, they transformed my rotting Victorian bay windows into something of beauty. They managed to preserve so much of what I thought was beyond help. I can't start tell you how happy I am, the quality of the work is truly outstanding. Recommend these guys 100%

Darren and his team were quick efficient in getting us quotes for the work. They provided us with different options for different budgets and didn't push us to go for the most expensive. Darren communicated by email and text confirming how the work was progressing if repairs were being done off site. The work they did was an excellent quality, and done speedily. They were always here when they said, at the time stated. Their team were friendly and helpful, and they cleared up any mess thoroughly. I would have no hesitation about recommending them to others.

The work was to refurbish 4 sash windows and took one week as originally agreed. The team were punctual, knowledgeable, trustworthy and friendly. They carried out the work efficiently, even though I could not be there to oversee. They answered my questions satisfactorily and kept me informed of any issue arising during the work, and a reasonable additional cost was agreed. I was happy to let them have the key to my flat, and I was very satisfied with the clean state they left my property. On completion, I was very impressed with the quality of the work and I think it was good value for money.

Darren is a model of professionalism. He, Barry and Tom have done everything they promised plus the additional work identified when on site. On budget and on time. Clear, prompt, considerate service. We are very pleased with the finished job and would happily recommend Darren and his team.

We are delighted with the work carried out by Darren, Tom and the team over the course of this week. Our bay windows had a number of problems that needed fixing after many years of neglect by former owners of the house we bought last year. Over the course of this week a sympathetic refurbishment has been carried out, all the original glass has been saved and the minimum replacement of completely rotten timber carried out very sympathetically. This approach fully respects the Grade II listing, of which they have extensive experience from having done other similar jobs. Some tweaks have been made to improve the seals and everything adjusted to work smoothly. The windows are surely better looking and functioning now than at any time since the 1860s. The team take real pride in their work, kept us informed as the job proceeded and ensured that we were happy with progress every day. Pricing was transparent and easy to understand. We have no hesitation in recommending Sussex Sash based on our experience and they will be our first call when we are ready to work on other windows in our house.

I don’t tend to review but Sussex sash did such an exceptional job on my sash windows that I was moved to write. They exceeded my high expectations in every way. Superb customer service, efficient, charming team who were motivated, careful, tidy and meticulous. The original windows look and feel like new and slide beautifully and the howling draught is no more. It’s even made the sound proofing better. I highly recommend this company.

Having initially found it difficult to arrange a date for the work to be carried out (this was compounded by us being away on holiday) when the work was done, it was done very well and exceeded our expectation. They went the extra mile and carried out some work that we hadn't realised needed to be done, only charging us for materials and not labour for this additional work. I would certainly use this company again and have no hesitation in recommending this firm to others.

Excellent work done on the refurbishment of sash window and French doors, on a listed building. Great communication from start to finish, on time and cleaned up at the end of the day. No more rattles or draughts.