Sussex Solar Ltd

Wonderful service all the way from the sight survey to the installation and Andy's visit to sign everything off. We choose Sussex Solar after a lot of research because they keep everything 'In House' and unlike the big companies do not use sub contractors. This meant a seamless and quick installation with high quality workmanship. Everybody from the Charlotte in the office to the installation team were extremely helpful and professional. We will be back for a heat pump next. Thank you

Sussex solar recently installed a heat pump, solar panels and battery for us. The service from start to finish was incredibly professional and we are so pleased with the finished result. The team were so reliable - turning up when they said they would to undertake whatever task they had communicated in advance they would be there to do. Would highly recommend this team of clear industry professionals who really know their stuff!

After looking around, I chose Sussex Solar Ltd to install a Tesla Powerwall and a 3.6 kW solar PV array on our garage roof. The entire process, from the initial visit to the installation day and post-install care, was incredibly smooth and trouble-free—a truly top-notch service all around. On the day of the installation, six engineers were sent, which ensured the process went very smoothly and efficiently. I am very pleased with my installation and would highly recommend this company to anyone considering getting solar.

Thoroughly professional installation from start to finish. From the initial meeting to the final handover, dealing with Sussex Solar has been a very positive experience. Everyone we dealt with, from the office/customer service side to the team on site, was efficient, polite and considerate. A simple example: we decided we wanted to move the EV charger, not a problem. I was expecting to fill in the old drill holes once they had finished, as it was my mess-up. I got home to find that Wes had done it, and colour-matched the mortar with the brick! That level of detail was consistent throughout the process. Thoroughly recommended.

Sussex Solar were very helpful in discussing options for solar panels, and, over many weeks, looking at various different tariffs. The installation and commissioning was quick and efficient. I would recommend them to anyone for their attentive customer service.

Having previously purchased an EV we were keen to further improve our green credentials. We were anxious to find an installer we could trust as it appears a minefield. Fortunately a friend of my wife recommended their services as she knew them well and her parents had been delighted with their work. From the first contact they were polite and efficient arranging for Andy (owner) to visit shortly afterwards with a colleague. They spent an hour explaining and answering questions we had, so we felt we had a thorough understanding of the systems and options available. A detailed survey and assessment was carried out and detailed report provided. A tailored installation schedule was agreed, initially proceeding with solar panels and battery followed 5 months later (at our request) by the air source heat pump. The whole installation team were very efficient, friendly and professional throughout tidying up at the end of each day and providing detailed explanations for use of the system. We have been transfixed and delighted with the performance of the solar panels and battery and are hopeful and confident the Air Source Heat Pump will perform as expected over the winter. Many thanks to all the team who genuinely seem to care about the service provided.

Absolutely Splendid job, they came to carry out the installation of the solar panels and battery system when they they had said. The staff where very polite and helpful, after completion I was contacted to say that they would be returning as when the photographs of the panel installation were viewed that they where not central on the roof. They returned centralised the panels looks great. Highly recommend them.

Well, I can’t sing the praises of Sussex Solar enough. We used them to install a heat pump and solar in our 1970s 4 bed property, and we are really pleased with the results. It is a minefield out there with so many start ups 'having a go' at offering these services but lacking the expertise and experience. National organisations offer attractive deals but outsource the installation and lack customer service. I was really impressed with the reviews of Sussex Solar on 'Which', and they fully deserve their outstanding score. This is a business with integrity who will only recommend a product if it works for your situation. One reviewer had pointed out that you may pay more than the best offers out there, but the quality of service and peace of mind is worth it, and I completely agree. We went with Sussex Solar expecting a personal, professional and market leading service from a hard working family firm - this is exactly what we got. They are perfectionists. Every one of the team was impressively professional and a pleasure work with. Excellent communication within the business and with us. Andy the boss was meticulous in his approach, and the apprentices who are fortunate enough to work for this firm are highly educated, personable, knowledgeable, and have an intuitive understanding of heat pump and solar systems which they convey with confidence and in a way that is easy to understand. Thoroughly recommend.

A great experience from beginning to end - We went from no solar to being fully off-grid in under a week with Sussex Solar. All members of the team were very communicative and helpful throughout. The team organising the install kept me up to date every step of the way and the fitters worked incredibly hard to get everything installed in just a few days - even with heavy rain! Finally, having Andy come around to do the final checks and take the time to explain how everything works rounded out a very good experience - would happily reccommend to anyone looking to get Solar installed.

I contacted Sussex Solar as a Trusted Trader 6 months ago as an elderly relative was being hounded & scammed by solar / green energy companies on a regular basis. From the moment I asked for help they have been amazing. The reassurance of speaking to reputable, honest people has been such a relief. They assessed the PV system, advised the best way forward, removing unnecessary/incorrectly installed equipment in a professional manner leaving the system safe at last. The WHOLE team have been amazing. Communication by both phone & email has been patient (steep learning curve on my part!), professional, helpful & transparent - I have felt totally supported through the process and what has been a very stressful period. I cannot recommend them highly enough.