Endorsed by Which?

Sussex Solar Ltd

5.0

82 Reviews

Opening Hours
Today - 09:00–18:00
  • Monday 09:00–18:00
  • Tuesday 09:00–18:00
  • Wednesday 09:00–18:00
  • Thursday 09:00–18:00
  • Friday 09:00–18:00
  • Saturday 09:00–18:00
  • Sunday - Closed

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About

We are a family-owned, renewable energy company, established since 2004. We install solar PV panels, Tesla Powerwalls, heat pumps and solar thermal (hot water) systems. We also provide a comprehensive maintenance and repair service. Based in Horsham, West Sussex we are known for our technical expertise, high standards of workmanship and excellent customer service. We preserve our great reputation by never subcontracting our work to others and we keep our installations to a geographical area that we know we can support with ongoing service.

What we do

  • Renewable energy

    • Air source heat pumps
    • Solar water heating
    • Solar panels
    • Home energy analysis
  • Electricians

    • Electrical testing services
    • Electrical installations
  • Air conditioning contractors

  • Smart Homes

    • Automated heating and air conditioning
  • More Services

    • tesla powerwall
    • energy storage
    • solar pv
    • energy batteries

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
82 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Great work and great people
Customer Service
Quality
Value
Excellent experience throughout from initial survey to the install and then the scaffolding coming down. Efficient, clean and tidy with great people and service. Can’t fault them. Thank you
Customer in East Sussex Posted on 10/04/2024 , work completed 09/04/2024
The trader replied (on 12/04/2024)
Thank you very much for your kind words. It's great to have you as a customer and we look forward to supporting your system going forward.
Great local company, really impressed!
Customer Service
Quality
Value
Very happy with our solar panels, Sussex Solar have been well organised, good communication, all the staff both office and onsite engineers were really nice, its been a very straight forward process.
Customer in West Sussex Posted on 08/03/2024 , work completed 08/03/2024
Install Solar Thermal System
Customer Service
Quality
Value
Sussex Solar Ltd recommended replacing my old thermal solar system which was almost 20 years old and had eventually failed with a completely new system. Lewis, Frazer, George and Finley were extremely thorough and reliable in what was appalling weather and extremely poor conditions. I am a very happy customer with their polite, knowledgeable and professional attitude. Completed job to an excellent standard giving me regular updates on progress and left everything clean and tidy. Charlotte and Amanda were very polite, friendly and professional and arranged everything very promptly at a very competitive price. The work was completed to the agreed schedule and budget. Thank you! I will have no hesitation in using them again and would be happy to recommend.
Customer in West Sussex Posted on 28/02/2024 , work completed 14/02/2024
Solar Panels
Customer Service
Quality
Value
Sussex Solar are a phenomenal, customer centred business and I wouldn't hesitate to use them again, nor to recommend them wholeheartedly. They not only communicated with us promptly and kept up informed throughout the process of having our solar panels fitted, but they advised us about the planning process with the local council and communicated with our roofers to ensure the entire build went smoothly. I can't recommend them highly enough, they are an incredibly caring family run business and were professional and polite at all times.
Customer in West Sussex Posted on 15/02/2024 , work completed 10/02/2024
Long term Project for cleaner energy.
Customer Service
Quality
Value
I came across Sussex Solar while researching Tesla Battery storage solutions, and I was pleased to find that they are a recommended installer by Tesla. Andy from Sussex Solar promptly visited to assess my project, taking detailed measurements and photos. Within a few days, I received comprehensive quotes from them. While I had invited other companies to provide quotes, Sussex Solar stood out not only for their competitive pricing but also for their clear understanding of my project requirements and timelines. What truly impressed me was their willingness to collaborate and adapt to my needs. Throughout the project, communication with Sussex Solar has been exceptional, ensuring that every step is transparent and well-coordinated. They not only excel in solar installations but also offer a range of other services. I wholeheartedly recommend Sussex Solar to anyone considering solar or related projects. Their professionalism and dedication to customer satisfaction have made the experience smooth and rewarding.
Customer in East Sussex Posted on 06/02/2024 , work completed 15/01/2024
Impressive Work and Workers
Customer Service
Quality
Value
I wanted solar panels and a battery so got estimates and surveys from three local companies, all Which Trusted Traders. Sussex Solar was not the cheapest but I was impressed by the intelligent nature of my discussion with the boss on his survey visit and with all the other Which reviews like these. The work was commenced on the scheduled day by a team of four and despite the wet weather all outside work was completed on the first day, leaving one person to complete all indoor work on the second day. The workers were all friendly and responsive to queries as things were proceeding. Throughout, communications with the office were also friendly and efficient, so as a result my certificates and approvals from the power network were obtained quickly, enabling me to apply for an export tariff. The system is working just fine but I'm left thinking that if I need a response from the company it will be good.
Customer in West Sussex Posted on 11/01/2024 , work completed 10/01/2024
Trustworthy and professional
Customer Service
Quality
Value
From the start they explained how to maximise the benefits of using our power wall and Eddie with our solar panels to keep bills to a minimum .Accompanied by friendly and professional installation and office staff you don’t need to look any further . Even my wife who was initially hesitant has now been converted.
Customer in West Sussex Posted on 30/11/2023 , work completed 28/11/2023
Smooth solar panel installation
Customer Service
Quality
Value
Very happy with the service provided by Sussex Solar. Time was taken to explain how the whole system would work. The office was very good at keeping us up to date with the schedule and minor changes to timings and very responsive to queries.
Customer in Surrey Posted on 20/10/2023 , work completed 23/10/2023
Further excellent service
Customer Service
Quality
Value
I have been using Sussex Solar for a number of years now since they installed a battery and took over the servicing of my system. They have always provided a first class, reliable and friendly service, and always been prepared to go the extra mile to solve a problem. I recently decided that I wanted to replace my ASHP which was proving unreliable and they did all the necessary work to establish the best model to work with my system and then installed it very efficiently. I take great comfort in knowing that I have them on my side and able to cope with any problem that my somewhat complicated system might throw up.
Customer in West Sussex Posted on 14/09/2023 , work completed 06/09/2023
Expert installation of solar panels, battery and heat pumps
Customer Service
Quality
Value
I am delighted with the installation of solar panels, battery and heat pumps by Sussex Solar and I appreciated their flexibility over planning issues and being able to complete the project so swiftly after permission was granted. It was a pleasure to have their expert team in every nook and cranny of the house for two weeks and they left everything tidy and organised. The new plumbing for the heat pumps in the garage is a work of art and the wiring complements it all admirably. I have no hesitation in recommending Sussex Solar with their expertise in the installation of the latest renewable energy technology.
Customer in West Sussex Posted on 07/09/2023 , work completed 23/08/2023