I had a porch door fitted at the front of my house. I initiated contact with Sutton who on my enquiry arranged for a consultant to telephone me to talk to me about what I considering. within a couple of days the consultant, a very pleasant and professional man, came around to discuss with me the style of door and what would fit well within the space available. Once I agreed the style of door i wanted i made contact with the consultant he brought paperwork for me to sign and to leave a small deposit. He then informed me that I would be contacted by the engineer who would come to measure up. The engineer made contact with me and we agreed a time for his visit. I did not want an extended porch and wondered if the space between the main door and porch area was sufficient to allow someone to stand unhindered. I explained this to the engineer who suggested I think about it and to contact him when i had made my decision. I agreed to do this and having spoken to a neighbour who had a similar porch door and area as my own, I decided i would go ahead with my plans for the porch door. I made contact with the engineer, who return the next day to complete taking measurements. I was told by the engineer that i would receive further communication from Sutton including documents regarding the works and a fitting date. I received the documents which I read through carefully and waited in anticipation for the work to be completed. The company called me a week before to ensure the date agreed for installation was still suitable for me and asked if i had any questions. on the day of the fitting the fitter arrived on the time agreed and fitted the door without any hitches or delay. The balance was paid after the work had been completed. i was given several options and i opted to pay by BACS. Overall i was very pleased with the outcome. The look of the Porch doors exceeded my expectation and everyone with whom i had contact with at the company acted professionally throughout this process. Consequently, I would highly recommend Sutton to others.