Endorsed by Which?

Swain Bros Ltd

5.0

25 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Swain Brothers Ltd is a small, family run double glazing & home improvement business based in Eastbourne, East Sussex.
We are a FENSA registered company, and give a 10 year insurance backed guarantee on all our installations.

We do not employ any sales staff, so when you contact Swain Brothers you will speak to and deal with either Andy or Tim Swain personally.
We have worked extremely hard over the years to build an excellent reputation in the home improvement industry.
A reputation solidly built around our family name of which we are very proud.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Doors

    • ​Aluminium doors
    • Bi-fold doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
    • Patio doors
    • UPVC doors
  • Glaziers

    • Aluminium Windows
    • Double glazed units
    • Double glazing installation
    • Double glazing repair
    • Replacement window services and repairs
    • Sash windows
    • Triple Glazing
    • UPVC Windows
    • Window consultants
  • Conservatories

    • conservatory roof conversions
    • conservatory roof insulation
    • Conservatory Roof replacement
    • Sun Lounge

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
25 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
New conservatory
Customer Service
Quality
Value
I was recommended Swain Brothers by a family member. I wanted a larger conservatory to replace an existing "boot room". After consulting with Tim, I decided to have it brick built to my design, but with a rubberised insulated roof. When it came to the build, Aaron and Chris were a great team who produced a quality job of the building, backed up by Andy and his team who fitted the 6 windows and a door. All of the guys were helpful and informative with any questions I had, from my initial inquiry through to completion. The work was carried out on schedule, to the agreed price and I wouldn't hesitate to recommend Swain Brothers to anyone for future projects.
Customer in East Sussex Posted on 13/04/2023 , work completed 08/04/2023
Extremely happy customer!
Customer Service
Quality
Value
We were recommended Swain Bros and are absolutely delighted with our 6 new windows and new front door! As everyone else has said, Tim, Andy, Zac and Tom were professional, pleasant to have working in the house, tidied up immaculately at the end of both days and just generally provided a fantastic service from start to finish! Wouldn’t hesitate to recommend them!
Customer in East Sussex Posted on 28/03/2023 , work completed 28/03/2023
Installation of Windows and French Doors
Customer Service
Quality
Value
Just had an installation by Swain Bros. From the estimate supplied by Tim which was prompt and competitive to the installation itself they could not be faulted. Friendly team who did the work professionally and left the house clean and tidy. Thoroughly recommend the company for the quality of their work with an insurance-backed guarantee. Much better than dealing with faceless National companies.
Customer in East Sussex Posted on 16/03/2023 , work completed 16/03/2023
6 replacement double glazed windows, 1 French window, 1 Stable Door
Customer Service
Quality
Value
Very pleased with the work carried out. From the initial competitive quote to the finished job the whole team were professional, friendly and did a neat and tidy job. We'd definitely recommend Swain Bros.
Ian in East Sussex Posted on 10/03/2023 , work completed 07/03/2023
A Company that takes pride in their work!
Customer Service
Quality
Value
We used Swain Bros to fit 9 windows and 2 doors, one composite and one uPVC. Right through from the quote to installation we found them to be extremely professional and courteous, and the pride they take in what they do is very apparent. Tim, Andy, Zac and Tom seriously impressed us and the whole process was so smooth and straightforward, they’re clearly very organised and efficient. The job was completed on time and they also did a good job of cleaning up afterwards. We had a quote previously from one of the national companies and Swain Bros managed to knock £5000 off that, so when you factor in the high level of service and a quality product there’s nothing to find fault with. We will definitely use Swain Bros again if we need any jobs doing that fall within their remit, and would confidently recommend them to anyone.
Janet in East Sussex Posted on 10/06/2022 , work completed 07/06/2022
Great work and did what they said they would do
Customer Service
Quality
Value
Very please with the work carried out, they kept me informed and did what they said they were going to do when.
Customer in East Sussex Posted on 02/02/2022 , work completed 24/01/2022
High class of finish and professional
Customer Service
Quality
Value
This is the second time we have used Swain Brothers and again from the Quotation stage to the finished work it was an easy process and done to a high standard. This time we had a new composite front door fitted, work was done to a high finish, the two gentlemen who did the work were friendly, courteous and you can see that they take pride in their work. They did not leave a mess and were very clean and tidy through out the whole process. I cannot recommend this company highly enough.
Customer in East Sussex Posted on 19/01/2022 , work completed 13/01/2022
Bespoke Conservatory
Customer Service
Quality
Value
The work was carried out professionally with no problems whatsoever. The replacement conservatory was fitted very quickly and the internal works required carried out immediately afterwards. The pricing was extremely competitive and we have no hesitation in recommending them.
Customer in East Sussex Posted on 03/08/2021 , work completed 30/07/2021
Replacement windows at Hailsham Methodist Church
Customer Service
Quality
Value
We are delighted with our experience of working with Tim & Andy in the replacement of our old metal windows. They were extremely helpful, giving us cost saving suggestions, so that we got the best deal possible. All the work was carried out to an excellent standard, they cleaned as they went & the installers were polite and friendly. We would recommend them without any hesitation & would definitely use them again as they cared about their product & the job that was done. A really professional company with a warm heart!
Hailsham Methodist Church in East Sussex Posted on 20/05/2021 , work completed 19/05/2021
Excellent Windows and Fitters
Customer Service
Quality
Value
We needed to replace our original wood single pain Sash windows as were having constant issues with cold and humidity in our house. We gathered several quotes and not only were Swain Bros the most competitive, but they were the only ones that said we could keep our shutters. Arrived on the day on time, replaced a total of 7 large windows in a few hours and left the place clean and tidy with our original shutters still intact. The difference it's made to our house is immense, along with our reduced heating bills. The guys were excellent, can't recommend Mr Swain and Mr Swain highly enough.
Customer in Brighton and Hove Posted on 12/11/2019 , work completed 16/08/2019