Endorsed by Which?

Swain Bros Ltd

5.0

30 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Swain Brothers Ltd is a small, family run double glazing & home improvement business based in Eastbourne, East Sussex.
We are a FENSA registered company, and give a 10 year insurance backed guarantee on all our installations.

We do not employ any sales staff, so when you contact Swain Brothers you will speak to and deal with either Andy or Tim Swain personally.
We have worked extremely hard over the years to build an excellent reputation in the home improvement industry.
A reputation solidly built around our family name of which we are very proud.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Doors

    • ​Aluminium doors
    • Bi-fold doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
    • Patio doors
    • UPVC doors
  • Glaziers

    • Aluminium Windows
    • Double glazed units
    • Double glazing installation
    • Double glazing repair
    • Replacement window services and repairs
    • Sash windows
    • Triple Glazing
    • UPVC Windows
    • Window consultants
  • Conservatories

    • conservatory roof conversions
    • conservatory roof insulation
    • Conservatory Roof replacement
    • Sun Lounge

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
30 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Competitive, reliable, excellent, clean and tidy
Customer Service
Quality
Value
This company are very 'competitive' and highly recommended by close friends. The job was to remove an existing Victorian-style conservatory which had started to become a 'money-pit', delaminating plus sealed units breaking down, then to replace it with an improved and upgraded similar conservatory onto existing brickwork. All this work was carried out in three days, debris was cleared away for recycling, leaving the site clear, clean and tidy.
Customer in East Sussex Posted on 09/12/2024 , work completed 04/12/2024
Professional, tidy, courteous and a great job!
Customer Service
Quality
Value
Thank you so much for the work that you did on fitting a new window and external door. The guys were friendly, tidy and did a lovely job, we are very pleased and we hope to have them back in the future!
Customer in East Sussex Posted on 05/11/2024 , work completed 28/10/2024
New kitchen door and window
Customer Service
Quality
Value
Swain Brothers are a friendly professional team. Excellent service from Tim’s initial visit to completion of the work. The young fitters were pleasant and courteous. They did a great job and left my home clean and tidy. I am extremely pleased with the new kitchen door and window and would not hesitate to recommend this firm.
Customer in East Sussex Posted on 08/09/2024 , work completed 06/09/2024
Excellent service, great professional service and value. Would thoroughly recommend!
Customer Service
Quality
Value
Swain Bros. were recommended by a friend and we couldn’t be happier with the result. We had 2 sash bay windows plus three others expertly installed. Friendly service, delighted with the windows which have transformed the house.
Customer in Brighton and Hove Posted on 07/09/2024 , work completed 02/09/2024
New double glazed garage back door
Customer Service
Quality
Value
Polite friendly efficient professional service installed new widow hinges/handles and am especially pleased with the new double glazed door and small window to back of garage. Well done and thank you.
Customer in East Sussex Posted on 24/05/2024 , work completed 18/04/2024
New conservatory
Customer Service
Quality
Value
I was recommended Swain Brothers by a family member. I wanted a larger conservatory to replace an existing "boot room". After consulting with Tim, I decided to have it brick built to my design, but with a rubberised insulated roof. When it came to the build, Aaron and Chris were a great team who produced a quality job of the building, backed up by Andy and his team who fitted the 6 windows and a door. All of the guys were helpful and informative with any questions I had, from my initial inquiry through to completion. The work was carried out on schedule, to the agreed price and I wouldn't hesitate to recommend Swain Brothers to anyone for future projects.
Customer in East Sussex Posted on 13/04/2023 , work completed 08/04/2023
Extremely happy customer!
Customer Service
Quality
Value
We were recommended Swain Bros and are absolutely delighted with our 6 new windows and new front door! As everyone else has said, Tim, Andy, Zac and Tom were professional, pleasant to have working in the house, tidied up immaculately at the end of both days and just generally provided a fantastic service from start to finish! Wouldn’t hesitate to recommend them!
Customer in East Sussex Posted on 28/03/2023 , work completed 28/03/2023
Installation of Windows and French Doors
Customer Service
Quality
Value
Just had an installation by Swain Bros. From the estimate supplied by Tim which was prompt and competitive to the installation itself they could not be faulted. Friendly team who did the work professionally and left the house clean and tidy. Thoroughly recommend the company for the quality of their work with an insurance-backed guarantee. Much better than dealing with faceless National companies.
Customer in East Sussex Posted on 16/03/2023 , work completed 16/03/2023
6 replacement double glazed windows, 1 French window, 1 Stable Door
Customer Service
Quality
Value
Very pleased with the work carried out. From the initial competitive quote to the finished job the whole team were professional, friendly and did a neat and tidy job. We'd definitely recommend Swain Bros.
Ian in East Sussex Posted on 10/03/2023 , work completed 07/03/2023
A Company that takes pride in their work!
Customer Service
Quality
Value
We used Swain Bros to fit 9 windows and 2 doors, one composite and one uPVC. Right through from the quote to installation we found them to be extremely professional and courteous, and the pride they take in what they do is very apparent. Tim, Andy, Zac and Tom seriously impressed us and the whole process was so smooth and straightforward, they’re clearly very organised and efficient. The job was completed on time and they also did a good job of cleaning up afterwards. We had a quote previously from one of the national companies and Swain Bros managed to knock £5000 off that, so when you factor in the high level of service and a quality product there’s nothing to find fault with. We will definitely use Swain Bros again if we need any jobs doing that fall within their remit, and would confidently recommend them to anyone.
Janet in East Sussex Posted on 10/06/2022 , work completed 07/06/2022
Great work and did what they said they would do
Customer Service
Quality
Value
Very please with the work carried out, they kept me informed and did what they said they were going to do when.
Customer in East Sussex Posted on 02/02/2022 , work completed 24/01/2022
High class of finish and professional
Customer Service
Quality
Value
This is the second time we have used Swain Brothers and again from the Quotation stage to the finished work it was an easy process and done to a high standard. This time we had a new composite front door fitted, work was done to a high finish, the two gentlemen who did the work were friendly, courteous and you can see that they take pride in their work. They did not leave a mess and were very clean and tidy through out the whole process. I cannot recommend this company highly enough.
Customer in East Sussex Posted on 19/01/2022 , work completed 13/01/2022
Bespoke Conservatory
Customer Service
Quality
Value
The work was carried out professionally with no problems whatsoever. The replacement conservatory was fitted very quickly and the internal works required carried out immediately afterwards. The pricing was extremely competitive and we have no hesitation in recommending them.
Customer in East Sussex Posted on 03/08/2021 , work completed 30/07/2021
Replacement windows at Hailsham Methodist Church
Customer Service
Quality
Value
We are delighted with our experience of working with Tim & Andy in the replacement of our old metal windows. They were extremely helpful, giving us cost saving suggestions, so that we got the best deal possible. All the work was carried out to an excellent standard, they cleaned as they went & the installers were polite and friendly. We would recommend them without any hesitation & would definitely use them again as they cared about their product & the job that was done. A really professional company with a warm heart!
Hailsham Methodist Church in East Sussex Posted on 20/05/2021 , work completed 19/05/2021
Excellent Windows and Fitters
Customer Service
Quality
Value
We needed to replace our original wood single pain Sash windows as were having constant issues with cold and humidity in our house. We gathered several quotes and not only were Swain Bros the most competitive, but they were the only ones that said we could keep our shutters. Arrived on the day on time, replaced a total of 7 large windows in a few hours and left the place clean and tidy with our original shutters still intact. The difference it's made to our house is immense, along with our reduced heating bills. The guys were excellent, can't recommend Mr Swain and Mr Swain highly enough.
Customer in Brighton and Hove Posted on 12/11/2019 , work completed 16/08/2019
Very happy customer
Customer Service
Quality
Value
Swain Brothers recently installed ten double glazed windows, back door and front door (with side panels). The quality of the work was excellent. They took the trouble to order a front door from a firm they do not normally use as it was one we specifically wanted. They were clean, tidy and efficient and finished the job in three days. I would thoroughly recommend them to anyone.
Chrisnian Posted on 24/02/2018 , work completed 24/02/2018
very helpful, patient and efficient
Customer Service
Quality
Value
The Swain brothers provided an excellent service and were very patient with specific requests and details of work to be carried out. They were understanding over delay due to need to seek planning permission and liaised with the planning committee
elaine Posted on 19/01/2018 , work completed 19/01/2018
New Windows
Customer Service
Quality
Value
Used Swain Bros to replace four double glazed windows, including two bays. Good value, good workmanship and good timekeeping. Left place clean and tidy. Highly recommended.
Ray,E.Sussex. Posted on 22/11/2017 , work completed 22/11/2017
Great Quality and Price
Customer Service
Quality
Value
We have used the Swain Brothers on a few separate occasions, most recently for bi-fold bi-fold patio doors. They are always polite, friendly and professional. The quality of their work is excellent and very good value for money. Highly recommended.
PipB99 Posted on 09/06/2017 , work completed 09/06/2017
Work carried out very efficiently.
Customer Service
Quality
Value
Trader was a pleasure to have around.
Julsal48 Posted on 15/05/2017 , work completed 15/05/2017
New windows installed
Customer Service
Quality
Value
A very professional and friendly service. The work was carried out to a very high standard and I would not hesitate to recommend Tim and Andy to anyone.
NickyB Posted on 12/03/2017 , work completed 12/03/2017
Replace Front Door and 6 Windows
Customer Service
Quality
Value
Andy and Tim arrived on time and the job was completed to a very high standard The house was left clean and tidy I highly recommend this family run business
Nanny Ann 128 Posted on 31/01/2017 , work completed 31/01/2017
Stress free Window Replacement
Customer Service
Quality
Value
Polite and courteous chaps, very quick with quote and kept in touch via text or calls during works, workmanship exemplary and you would not know they had been as cleared up and removed rubbish after lovely windows, highly recommended.We have requested a quote for further works.
Burton Posted on 23/01/2017 , work completed 23/01/2017
Excellent Workmanship
Customer Service
Quality
Value
During the last 3 years Tim & Andy have installed a total of 8 new double glazed UPVC windows and an external door on 3 separate occasions & are highly recommended. They are reliable; quotes are competitive and the standard of workmanship is excellent. They are clean & tidy and no redecoration has been required after installation.
Davemet Posted on 22/01/2017 , work completed 22/01/2017
Excellent service
Customer Service
Quality
Value
A very helpful, efficient team and am always very pleased with the work they carry out.
J Rendle Posted on 18/01/2017 , work completed 18/01/2017
Which? Local Review
Customer Service
Quality
Value
I had all my windows replaced Excellent service- helpful, efficient team and am very pleased with the quality of work.
queenie243 Posted on 28/09/2016 , work completed 28/09/2016
Which? Local Review
Customer Service
Quality
Value
We used them to replace two windows with new double glazed units made to our requirements. They did an excellent job and I would have no hesitation in recommending them.
Nicholas Munro Posted on 07/09/2012 , work completed 07/09/2012
Which? Local Review
Customer Service
Quality
Value
We had three French doors; one external door, and twelve windows replaced by Swain Brothers. Their service was friendly, efficient, and clean. Nothing was too much trouble. We have had only minor adjustments subsequently, and they have attended within a day or so.
para2398 Posted on 21/06/2010 , work completed 21/06/2010
Which? Local Review
Customer Service
Quality
Value
I used them to fit doors to allow access for powered wheel chair. Also for double glazing, in all i have done etc, on three occassions most reasonable in price, reliable very helpful
bill mason Posted on 05/05/2009 , work completed 05/05/2009
Which? Local Review
Customer Service
Quality
Value
They keep their promises; the work is of good quality; and their after-sales service is very good indeed.
para2398 Posted on 01/05/2007 , work completed 01/05/2007