Endorsed by Which?

SweepSmart

5.0

511 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
511 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
2 sweeps and an inspection
Customer Service
Quality
Value
I couldn’t have been happier with the service we had from SweepSmart. Neighbours had warned us that we would have to expect a long wait for an appointment but everything worked smoothly from the discussions with the office right through to payment. There was a problem with one chimney which Tony explained very clearly and we now know what we need to do to solve it. One chimney was very straightforward. The work was done efficiently with no mess left. The last chimney we had asked for an inspection, and we were very much part of the process so we felt completely confident in the findings and recommendation. We will definitely be happy to use SweepSmart again in future.
Customer in Greater London Posted on 22/01/2023 , work completed 18/01/2023
The trader replied (on 09/02/2023)
Thank you for your lovely review, see you again next year.
Great Service
Customer Service
Quality
Value
Booking process was no problem, you get a 2 hr slot notification a couple days before & then they let you know when they are on their way. First time we’d had a chimney swept & Adam was really helpful & informative, explaining how it all works. Work was all done without any mess or problems. Would definitely use again & recommend Adam.
Customer in Hertfordshire Posted on 16/01/2023 , work completed 16/01/2023
The trader replied (on 18/01/2023)
Thank you for your lovely review, see you again next year.
Routine Service
Customer Service
Quality
Value
Annual service, excellent and efficient with helpful and knowledgeable advice. Will always approach Sweepsmart for future maintenance.
Customer in Hertfordshire Posted on 16/01/2023 , work completed 16/01/2023
The trader replied (on 18/01/2023)
Thank you for your kind words, hope to see you again next year.
Chimney Sweep
Customer Service
Quality
Value
Faith could not have been more helpful when I booked a chimney sweep for my Mum's address. The first appointment sadly had to be cancelled due the snowfall and dangerous road conditions but when I explained this situation of my elderly Mother Faith managed to book in an urgent appointment. Great service, the attendant was very clean and professional. Would highly recommend.
Customer in Northamptonshire Posted on 31/12/2022 , work completed 17/12/2022
The trader replied (on 18/01/2023)
Thank you for your kind words, pleased to have been able to help.
Thorough inspection - clean and tidy
Customer Service
Quality
Value
Excellent service clean and tidy to survey my chimney with a view to changing from gas fire to solid fuel burner. Thorough inspection and report given at the time and written report followed straight afterwards. Used because of excellent reviews - I wasn’t disappointed - thank you.
Wendy in Greater London Posted on 19/12/2022 , work completed 19/12/2022
The trader replied (on 18/01/2023)
Thank you for your kind words Wendy, hope to see you again next year.
Quality Service
Customer Service
Quality
Value
I have used Sweep Smart on quite a few occasions now and they always provide me with a first class quality service from start to finish. Thank you!
Customer in Greater London Posted on 18/12/2022 , work completed 13/12/2022
The trader replied (on 18/01/2023)
Thank you for your kind words, hope to see you again next year.
Chimney sweep
Customer Service
Quality
Value
Used these guys twice now and received great customer service from start to finish. Very professional and clean service.
Keeley in Greater London Posted on 14/12/2022 , work completed 14/12/2022
The trader replied (on 18/01/2023)
Thank you for your kind words Keeley, hope to see you again next year.
Great work, quick and friendly
Customer Service
Quality
Value
Paul from SweepSmart was very friendly, quick and efficient. I was on a work call at the end of the job, so he left a note and invoice electronically. The company communicated clearly before the appointment, and the job was done smoothly and quickly. I would highly recommend.
Customer in Greater London Posted on 14/12/2022 , work completed 14/12/2022
The trader replied (on 18/01/2023)
Thank you for your kind words, hope to see you again next year.
Excellent service
Customer Service
Quality
Value
Adam from Sweepsmart was punctual, friendly and very professional. The work was carried out with the minimum mess and the certificate was emailed promptly. I would definitely recommend this service to others and use it again.
Catherine in Greater London Posted on 12/12/2022 , work completed 08/12/2022
The trader replied (on 18/01/2023)
Thank you for your kind words Catherine, hope to see you again next year.
Exceptional & Honest Service
Customer Service
Quality
Value
We had scheduled a chimney sweep for 5 fireplaces in our house - 1 functioning and 4 non-functioning. When Adam arrived he was really fast, polite & tidy with sweeping the functioning fireplace. He then took a look at the other 4 and let me know that there was no soot so no need to sweep them. It was tremendously kind & professional and saved us a lot of money. He also recommended what we should be doing to solve a smoke smell that was coming from the functioning fireplace. On the whole, he was punctual, thorough and incredibly kind & honest. I can't recommend them highly enough.
Customer in Greater London Posted on 07/12/2022 , work completed 07/12/2022
The trader replied (on 18/01/2023)
Thank you for your kind words, hope to see you again next year.