Endorsed by Which?

SweepSmart

5.0

573 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
573 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Very good service
Customer Service
Quality
Value
Paul arrived on time and swept our chimney which had not been cleaned for some ten years previously. He explained the process to be undertaken which he then carried out professionally and with the minimum of fuss and disruption. He hoovered up a small amount of debris and left the house clean and tidy after first recommending we purchase a new CO2 monitor/alarm. We were both impressed and pleased with the level of service provided.
Customer in Greater London Posted on 16/10/2023 , work completed 16/10/2023
The trader replied (on 18/10/2023)
Thank you so much, we really appreciate your kind words.
Good and Efficient
Customer Service
Quality
Value
This is the second year we’ve used SweepSmart. Easy to book appointment- friendly staff. Good communication throughout - even a tracking system to see time due to arrive. Adam friendly and efficient. Good job overall. Would recommend.
Customer in Central Bedfordshire Posted on 16/10/2023 , work completed 16/10/2023
The trader replied (on 18/10/2023)
Thank you so much. I will pass your compliments to Faith and Adam
Great service again
Customer Service
Quality
Value
3rd annual chimney sweep by Sweepsmart. Once again very pleased with the service from arranging the appointment to completion of the job by Tony- efficient, friendly, quick and clean. Will be using again next year.
Customer in Greater London Posted on 05/10/2023 , work completed 05/10/2023
The trader replied (on 12/10/2023)
Thank you so much for the glowing 5-star review! We're thrilled to hear that you were satisfied with our chimney sweeping service at SweepSmart. It's our mission to provide top-notch service, and your feedback reaffirms our commitment to excellence. If you ever need any chimney-related assistance in the future, please don't hesitate to reach out. We're here to keep your home safe and cosy!
Clean and professional.
Customer Service
Quality
Value
Really good service from beginning to end. No mess left at all. Easy booking and communication. I have used other services in the past but find Sweep Smart reliable and a pleasure to do business with.
Customer in Hertfordshire Posted on 02/10/2023 , work completed 02/10/2023
The trader replied (on 12/10/2023)
Your 5-star review warms our hearts as much as a well-maintained chimney warms your home! We're so grateful for your kind words and for choosing SweepSmart for your chimney sweeping needs. Your satisfaction is our greatest reward, and we'll always strive to provide the same level of exceptional service. If you ever have any questions or require our services in the future, don't hesitate to get in touch. We're here to keep your chimney in tip-top shape!
5* Would highly recommend!
Customer Service
Quality
Value
I have used SweepSmart for a number of years. They installed our wood burner about 8 years ago and have serviced and maintained it ever since. The chimney sweeps have all been really efficient and friendly. The booking in process is really easy. Initially they send you a two hour window and then an exact time of arrival on the day. Their annual reminder service is really also very helpful! Would highly recommend Sweepsmart to anyone!
Customer in Greater London Posted on 02/10/2023 , work completed 02/10/2023
The trader replied (on 18/10/2023)
Thank you. We really appreciate you continuing to use us. We look forward to seeing you again next year.
Exceptional Service
Customer Service
Quality
Value
I was impressed with all communication leading up to the appointment, which I needed to reschedule three times and then today I was even more impressed by Tony’s professionalism, knowledgeability, and patience with a difficult chimney and a clueless client! He left everything cleaner than when he arrived and I will definitely be recommending this company to friends and neighbours
Customer in Greater London Posted on 30/09/2023 , work completed 30/09/2023
The trader replied (on 12/10/2023)
We're overjoyed by your 5-star review for our chimney sweeping service. Knowing that we met your expectations means the world to us. At SweepSmart, safety and customer satisfaction are our top priorities, and your feedback inspires us to continue delivering the best service possible. Thank you for choosing us, and we look forward to serving you again in the future!
Friendly and efficient Company
Customer Service
Quality
Value
Really pleased with the whole procedure, on phoning for a date for the job to getting the chimney swept. It was a painless procedure and everybody I spoke to was helpful and informative. Kept up to date on arrival time and how the job would be carried out. Keil arrived on time and was polite and friendly. Will definitely be using this company again. Well done.
Customer in Greater London Posted on 21/09/2023 , work completed 21/09/2023
The trader replied (on 24/09/2023)
Thank you so much for leaving a review for us; I'll pass this on to Keil. All the best.
Great chimney sweep service
Customer Service
Quality
Value
My first (but not last) time using Sweepsmart. Really impressed. More than happy to recommend them. Good website (clear information). Really quick to respond to my email enquiries (thank you to Faith) and to book a convenient date and time for the sweep/cctv service. It was helpful to be given a 2 hour slot and, on the day, to the be able to track arrival. Tony arrived on time, was friendly and courteous and carried out the sweep service/cctv inspection quietly and efficiently. Dealt with a couple of minor issues and gave helpful advice. Payment straightforward and certificate emailed straightaway. All sorted.
Customer in Greater London Posted on 19/09/2023 , work completed 19/09/2023
The trader replied (on 21/09/2023)
That's amazing, thank you so much. We really appreciate the review.
Excellent as always
Customer Service
Quality
Value
Been using Sweepsmart for a number of years, and just had the chimney cleaned for use in the winter. Efficient, clean, punctual - as always very good.
Customer in Greater London Posted on 19/09/2023 , work completed 19/09/2023
The trader replied (on 21/09/2023)
Thank you for always choosing us, we are really happy we always live up to your expectations.
Fabulous Service
Customer Service
Quality
Value
This is the second year I have used SweepSmart & it couldn't be easier. I was sent a reminder for my annual check, booked the appointment and had reminders telling me when Adam would be coming. On the day of the sweep Adam arrived at the time indicated on the text message and the whole process was both efficient & thorough. He left the place clean and was also polite. The certificate and invoice is then emailed through. I will certainly use them again in the future.
Customer in Hertfordshire Posted on 13/09/2023 , work completed 13/09/2023
The trader replied (on 14/09/2023)
Thank you, we really appreciate you having us back. I will pass your kind words to Adam. Thanks again.