Endorsed by Which?

SweepSmart

5.0

511 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
511 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
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Feedback
Customer Service
Quality
Value
Thank SweepSmart, for the professional and efficient service that was undertaken yesterday to inspect, advise and carry out work on my chimney. This was my first time using your company and I found Tony to be very professional in his manner, polite and knowledgeable, and clearly very experienced. I also appreciated the clear report and photos given after the work was completed. I will certainly use SweepSmart again and have no hesitation to recommend them to others.
Customer in Greater London Posted on 11/04/2024 , work completed 09/04/2024
Great service
Customer Service
Quality
Value
Paul came to clean our chimney today, and assess what work needed doing to install a log burner. Paul was extremely quick and proficient and very willing to give advice on not only the fireplace that was being cleaned but also another fireplace in the house, which was greatly appreciated. Would highly recommend! The price is also very reasonable
Customer in Greater London Posted on 23/03/2024 , work completed 23/03/2024
Helpful and thorough
Customer Service
Quality
Value
Excellent service from Tony. Answered all my questions and gave excellent advice as how to move forward with our fire.
Customer in Greater London Posted on 23/02/2024 , work completed 22/02/2024
Great work - highly recommended
Customer Service
Quality
Value
From even before arranging my first appointment with SweepSmart I was very impressed at how professional and efficient their system is. Very quick to respond through an online portal as well as following up by text and email. Same high level of communication throughout the entire procedure. Very clear and concise information about what to expect and what would be undertaken. Arrived within the times given, work done quickly and efficiently and everything left neat and clean. Super impressed - would highly recommend!
Customer in Hertfordshire Posted on 21/02/2024 , work completed 21/02/2024
Clean and efficient
Customer Service
Quality
Value
The process for booking was easy and straightforward. I was kept updated on the day of the sweep of his arrival time so I didn’t have to wait around unnecessarily. Adam was knowledgeable and very professional and did a great job. I will be using them for any future work and happy to recommend.
Customer in Hertfordshire Posted on 15/02/2024 , work completed 14/02/2024
The trader replied (on 20/02/2024)
Your 5-star review on Which? Trusted Traders is greatly appreciated! We're glad to know that our chimney sweeping services have made a positive impact. Thank you for your trust and support.
Blocked chimney
Customer Service
Quality
Value
Outstanding service and consideration from Tony. absolutely nothing was too much trouble and explained what he was doing at every stage. It made sense for him to carry out the additional work (at our request) to fit a chimney guard. Again this work was also completed on the day.
Customer in Greater London Posted on 12/02/2024 , work completed 12/02/2024
The trader replied (on 20/02/2024)
A huge thank you for the 5-star review on Which? Trusted Traders! We're honoured to have earned your trust and thrilled that you're pleased with our chimney sweeping services.
Chimney swept
Customer Service
Quality
Value
Tony came and did an amazing job. Tested the job. Was very polite and very clean. I will use them every year now
Customer in Greater London Posted on 07/02/2024 , work completed 06/02/2024
Very efficient, tidy and knowledgeable
Customer Service
Quality
Value
Tony and his colleague worked very hard to clear 2 chimney flues that were the possible cause of a damp problem. They explained the procedure throughout the process and kept me informed. It was good to see the images from the camera investigation which was very helpful. The work was carried out in a calm and efficient manner and the rooms were left very clean and tidy. I would certainly recommend using this company. Many thanks to all concerned.
Customer in Hertfordshire Posted on 02/02/2024 , work completed 01/02/2024
The trader replied (on 11/02/2024)
Your 5-star review on Which? Trusted Traders made our day! We're committed to delivering top-notch chimney sweeping, and we're grateful for your positive feedback and support.
Super efficient and a job well done
Customer Service
Quality
Value
Really easy to book, with great availability of timings. Communication was clear throughout and guidance on how to prepare / what to expect was really useful. Service was quick and painless and was a great end result. Certificate is great, including photos of the relevant bits. All in all, exactly what we needed and hoped for.
Customer in Buckinghamshire Posted on 31/01/2024 , work completed 30/01/2024
The trader replied (on 05/02/2024)
We're absolutely thrilled with your 5-star rating on Which? Trusted Traders! Thank you for choosing SweepSmart, and we're excited to continue delivering top-quality chimney sweeping services for you.
Highly Recommended
Customer Service
Quality
Value
Very professional service, quick, clean and helpful. Booking was easy and convenient. Would highly recommend.
Customer in Greater London Posted on 30/01/2024 , work completed 30/01/2024