SweepSmart

Excellent. Arrived on time. Worked quickly and left everything clean. The sweep was courteous and friendly

We wanted our old chimney swept after many years of not being used and chose SweepSmart. Communication was excellent with text confirmation and a follow up text in the day to confirm when they would arrive. Adam arrived promptly and set up. He talked me through what was happening as he worked. We also discussed chimney caps and best way to block the chimney to avoid drafts when not in use. A lot of debris and soot was removed, but the whole process was very clean due to setup. Pictures were taken before and after and form part of the certificate that was issued. Overall extremely happy with the service and would definitely use again and recommend to others.

I am new to having a fireplace and from my first contact the staff were friendly, helpful and informative. Good competitive rates, easy booking, helpful text and email reminders explaining how to prepare for the inspection. On the day, Tony was professional, efficient, tidy and was able to advise me on the equipment, maintenance and safety measures for using the fireplace we now know is functional and ready to use. Thank you, Tony, for this good news!

Got an update on arrival time the morning of the visit. Arrived on time, courteous, clean and tidy, managed to fix a little issue with the back plate on my open fire. Recommend this company.

Excellent communication prior to appointment. Arrived on time and carried out cleaning in a professional manner, efficient and effective. No residual mess left

Booking the appointment for a chimney clean and assessment was straightforward. Communication in advance was first rate, with an appointment reminder text and accurate estimate of arrival time. Tony arrived on time. He was friendly, polite and gave a clear explanation of the process and his findings. The room was immaculate when he finished, and I received a detailed report very promptly. Every aspect of the service provided by SweepSmart was excellent. Highly recommended. Thank you.

Friendly and polite. Explained what he doing as he went. Gave advice and shared knowledge. Was thorough in his work and clean and tidy. Left property as clean as it was found. Very happy with the service. Will definitely use again.

Adam arrives on time, communication is great from ease of booking an appointment to follow up. He tidies up after himself, the e whole process is seamless.

Second time using SweepSmart and just as quick, efficient and painless as the last time. Good communication and a great service. Couldn't ask for more.

Excellent service was provided by Kiel. Good communication respected my property very professional. I would definitely recommend smart sweep. Well pleased with service.

Great communication, clean job with good preparation, quick and great feedback with photos of the inside chimney. Fast certificate following on email. Would definitely recommend. Checking inside of chimney for any damage.

SweepSmart were first rate start to finish. Very efficient and pleasant member of the team when booking, then reminders and relevant information up to the day itself. Had to inform them that I had a parking restriction outside my house but was not a problem as arranged to come after 10 am Contacted by Richard on the day with the ETA, and he arrived dead on time. Richard then swept the chimney thoroughly efficiently and cleanly, leaving the room exactly as he had found it. The certificate and paperwork arrived immediately afterwards. Job excellently done. Highly recommended.

Hassle free, left the house in perfect condition and very good value. All sorted from initial query in two days. Thank you.

Arrived on time, sorted it all out super fast, cleaned up after, and were gone like magical chimney sweep fairies... perfect, thanks!

Had my chimney swept by Adam who also carried out a minor repair whilst there. The stove now works better than it ever has and the window does not blacken as much as it used to. Great job, would highly recommended Sweepsmart.

Nothing more to say, he's a great chimney sweep Arrived on time, did the job, sent the invoice promptly:)

I found the process of booking and subsequent communication with Adam so easy. The quote was less than I expected it to be, so was happy to book in. Adam came today - on time, reminders sent etc... - and was fantastic. I learned so much about what we were doing wrong with our fire (burner, not open) that will be game-changing in how we use it. He cleaned the space thoroughly and was meticulous about keeping his surrounding area clean also. I wouldn't hesitate to recommend.

We’ve had a log burner for approx 15 years which has always been swept regularly, when we tried to use it this year, it was extremely difficult to light and smelt of smoke. We tried a different bag of fuel & different logs, with no joy. We wondered if maybe there was a birds nest, so I tried to contact our regular sweep, he never returned our calls in 3 weeks. Someone suggested contacting Paul. Best thing we could have done, the lady on the phone managed to fit us in for Monday the 9th. She sent confirmation email & tracking texts with Keil arriving spot on time. Within 10 mins of arrival he’d diagnosed the problem as a broken blanking plate at the back of log burner, he asked “did I want the office to locate a new part”. First thing on Tuesday the 10th the office had located a new part at a very reasonable price, if I wanted to proceed they could fit & sweep the chimney on Saturday the 14th. Spot on time Tony arrived, fitted part, swept & fully checked it was all safe & working. All at a very fair price. Well done everyone at SWEEPSMART! CLEAN, EFFICIENT, ON TIME, POLITE, INFORMATIVE all at a GOOD PRICE. Thanks so much.

SweepSmart's service was excellent. I had a new homeowner inspection which was extremely helpful, efficient and thorough. The chimney was thoroughly swept and cleaned and Tony was very informative and helpful in answering any questions I had about the chimney and how to light the fire for the first time. Great communication both ahead of the visit and afterwards with the photos and documentation. I would highly recommend and will be using SweepSmart's services again.

SweepSmart were first rate start to finish. Very efficient and pleasant member of the team when booking, then reminders and relevant information up to the day itself. Contacted by Tony on the day with ETA, and he arrived dead on time. Tony then swept chimney thoroughly efficiently and cleanly, leaving the room exactly as he had found it. The certificate and paperwork arrived immediately afterwards. Extremely reasonable cost for an excellent job. Highly recommended.

Never used this type of service before. From start to finish brilliant customer service. Easy to understand instructions & explanation in person, over the phone & website. Honesty from the sweep re additional work that was not required. That I valued indeed. Would certainly recommend

Sweepsmart were brilliant. They offered a quick, clean and friendly service. They are very knowledgeable. Thanks!

Great service, straightforward, punctual and executed with minimum fuss or disturbance, I am happy to recommend them.

Keil arrived on time, was friendly, efficient and did a thorough clean of my wood burner as well as the chimney. All passed inspection, photos supplied, invoice delivered promptly and he left leaving everything tidy. I recommend Sweepsmart.

I am a returning customer to Sweepsmart and am always impressed by their service. They are really efficient in booking and communicating, giving you notice of a two-hour window when they will come. Keil the chimney sweep was friendly and did a very good job without any fuss or mess: the certificate was emailed promptly. I would thoroughly recommend this company.