Endorsed by Which?

SweepSmart

5.0

710 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
710 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Efficient and v pleasant company
Sweepsmart installed our stove a few years ago and have swept out chimney since. No complaints at all and would happily recommend. V efficient, friendly and reasonably priced.
Customer in Greater London Posted on 23/06/2026 (Reviewer did not use service)
Friendly and excellent service.
Customer Service
Quality
Value
I have been using sweep smart for a good few years now, to maintain my chimney. They are easy to book in and schedule a convenient time. Keil is friendly and happy to answer any questions, and the work is carried out to a high standard, pictures taken, sweep and smoke test, the fireplace and surrounds left clean after the job. The report supplied goes through the before and after pictures, what has been collected during the sweep and any further advice. Overall great friendly service, easy to organise a visit, highly recommended!
Customer in Greater London Posted on 19/06/2026 , work completed 03/06/2026
Friendly and efficient
Customer Service
Quality
Value
Great experience again with SweepSmart - useful reminder to get the chimney swept and a really good messaging platform. Quick and easy to book, really good communication and totally reliable. Keil was really friendly, came exactly when he said he was, clean, efficient, very happy to have him in our home. We will book again next year.
Customer in Greater London Posted on 16/06/2026 , work completed 15/06/2026
Really great service, again
Customer Service
Quality
Value
Second or third time of using the company - and a great, friendl (but) professional service beginning to end - from the back-end team to the actual sweep service itself. No complaints
Customer in Greater London Posted on 15/06/2026 , work completed 29/05/2026
Great Service
Customer Service
Quality
Value
I have been using Sweep Smart since my chimney sweep of decades of service retired. I didn’t think I would find another company that I liked so much, but I have. Office staff are always friendly and helpful, appointments can be made at a time to suit my working hours, sweep always keeps me updated with arrival times and unfailingly does a great job. I would recommend this company without hesitation.
Customer in Greater London Posted on 15/06/2026 , work completed 15/06/2026
Chimney swept, great work
Customer Service
Quality
Value
Mason arrived right on time, completed the work to their consistently high standards and left everything clean and tidy.
Customer in Greater London Posted on 15/06/2026 , work completed 15/06/2026
Solid no nonsense service
Customer Service
Quality
Value
Quick to book, came out fast and got straight to it. Clean, efficient, and left me with a thorough inspection report. Mason was great, no messing around, no mess left behind, and done a good job. Exactly the kind of tradesperson you want to find. Will definitely be using again.
Customer in Greater London Posted on 11/06/2026 , work completed 10/06/2026
Good work and very fast.
Customer Service
Quality
Value
Mason was helpful and charming. The house was spotless after he left. He took care to check the chimney from the roof as well as from the downstairs fireplace. I would recommend Sweepsmart.
Customer in Greater London Posted on 11/06/2026 , work completed 10/06/2026
Excellent Service
Customer Service
Quality
Value
I have used this company for a number of years and have always found their service 5*. Today Mason cleaned /swept the chimney - arrived on time was a most polite young man and finished the work in a timely manner. I have no problem in recommending SweepSmart.
Customer in Central Bedfordshire Posted on 11/06/2026 , work completed 11/06/2026
Brilliant Service
Customer Service
Quality
Value
I have used SweepSmart for several years. They are easy to book, reliable and always on time. Their work is super professional with no mess. I can highly recommend them Maralyn
Customer in Greater London Posted on 10/06/2026 , work completed 10/06/2026
Pigeon stuck in chimney
Customer Service
Quality
Value
First time using Sweep smart and having our chimneys swept. We had a pigeon stuck in our chimney, called Sweepsmart in order not to cause further anxiety for the bird, they arranged for someone to come at 7am the following morning. Mason came promptly, located and retrieved the bird within 30min. No injury to bird who was able to fly away. Mason diagnosed where the bird may have come in, provided solutions and swept the chimneys. He was polite and courteous, left our property clean, tested the fireplaces and gave clear reports of before and after the sweep. Very happy with service, will definitely use again.
Customer in Hertfordshire Posted on 06/06/2026 , work completed 04/06/2026
Fab customer service from start to finish.
Can't fault these guys. They responded straight away to my enquiry, phoned to say when they were coming and were courteous, tidy and friendly during the sweep. Highly recommended ⭐️
Customer in Hertfordshire Posted on 05/06/2026 (Reviewer did not use service)
Great service
Customer Service
Quality
Value
I have used this company for several years. The service is excellent, from booking to sweeping. I am always surprised how clean chimney sweeping is! Today Mason and James did a great job, they were friendly, respectful of being in someone's house and absolutely efficient. I highly recommend this company.
Customer in Greater London Posted on 02/06/2026 , work completed 02/06/2026
Highly recommended
Customer Service
Quality
Value
I've been using Sweepsmart for the past few years. They are always friendly, efficient and professional.
Customer in Greater London Posted on 02/06/2026 , work completed 02/06/2026
Prompt and professional service
Customer Service
Quality
Value
Booking was easy with confirmation and reminders prior to visit. Mason arrived early in the time slot and completed the work without delay. He explained certain advisory actions following the sweep and left the premises clean and tidy.
Customer in Hertfordshire Posted on 20/05/2026 , work completed 20/05/2026
Professional, Polite and Courteous
Customer Service
Quality
Value
Never had our chimney sweep and used the services of Sweep Smart. Booking the appointment, spoke with a very polite and professional young lady. Offered me a date and time of my choice, confirmed the price (£90 incl vat). Text messages sent to remind me of my appointment to the point where I received a text on the day to say what time they would be here. Mason and James attended my home. Two of the politest trades persons I have ever met. They provided me with good advice and were extremely thorough and tidy in their work. Thank you to all at Sweep Smart, will certainly be using you again.
Customer in Hertfordshire Posted on 14/05/2026 , work completed 14/05/2026
Excellent service
Customer Service
Quality
Value
Booking was really easy, they turned up on time, and were very professional. No complaints at all. 5 stars
Customer in Hertfordshire Posted on 12/05/2026 , work completed 12/05/2026
Good job
Customer Service
Quality
Value
Came on time, did what he was paid to do at the price agreed, explained clearly what he’d done, gave me various options for paying, and left the room as he found it, with no trace of soot or dirt visible. He wrote a clear report, with a verbal summary before he left, explaining what work I should consider doing, without any pressure to create urgency.
Customer in Hertfordshire Posted on 08/05/2026 , work completed 08/05/2026
Excellent professional service
Customer Service
Quality
Value
Tony & his colleague came to remove an old log burner stove. Several unforeseen complications arose on site, making it a bigger job than they had anticipated, but they dealt with it promptly & were able to finish the job on the same day. Fair & transparent pricing, took great care when covering all surfaces & cleaning up after finishing, and sorted it all out professionally and smoothly. Wouldn't hesitate to use again; had a wonderful experience.
Customer in Greater London Posted on 06/05/2026 , work completed 06/05/2026
Great work
Customer Service
Quality
Value
We were delighted with the service Mason gave us. He was polite, efficient and did the job quickly. We would recommend SweepSmart and Mason to anyone who wants their chimney cleaned.
Customer in Hertfordshire Posted on 20/04/2026 , work completed 20/04/2026
Open Fire Place Sealed Off
Customer Service
Quality
Value
Our first time of using Sweepsmart and we're so very pleased we did..... We had a small open fireplace that we no longer wished to use, so needed it to be professionally sealed off to prevent dampness occurring. From the very first phone call to the works completion.... Sweepsmart have been professional throughout.... exemplary communication for the entire process.... and as others have said, very clean and polite.... - Many thanks to Faith in the office who kept us informed of proceedings every step of the way.... and to Tony & James who carried out the works to a very high standard on the day (even kindly installing some pigeon spikes for us as a last minute request, whilst they were up on the roof).... - highly recommended and would most definitely use them again....
Customer in Essex Posted on 17/04/2026 , work completed 17/04/2026
Good communication; efficient process
Customer Service
Quality
Value
I have been using this company for my annual chimney sweep for some years and they are excellent about letting you know the date, and updating your time slot as the day approaches, and keeping you aprised when they are on their way. They have never left any mess and are always polite. On a previous visit, they spotted that my chimney had void in the back which compromised its efficiency and they filled this with some kind of insulation. I have no hesitation in recommending them.
Customer in Greater London Posted on 08/04/2026 , work completed 08/04/2026
Clean and efficient
Customer Service
Quality
Value
We have been using this company for years. Adam was on time, respectful of the property. The work was done efficiently and remarkably fast. There was no dirt or mess. I would highly recommend this company.
Customer in Greater London Posted on 24/03/2026 , work completed 02/06/2025
Fast, Clean, Efficient, Polite, Good price
Customer Service
Quality
Value
We had the steel liner removed, a new cap on the chimney and then a vented panel inserted to block the chimney. Tony and James worked quickly and efficiently and left no mess. Great service and they changed the appointment time to suit us. The charge came in less than quoted as they used some existing parts and the cap was cheaper than a bird guard. Definitely recommend and would use again.
Customer in Hertfordshire Posted on 18/03/2026 , work completed 17/03/2026
Excellent Service at a Great Price
Customer Service
Quality
Value
I had a lot of questions before booking, and the team answered them patiently and quickly. My appointment for a standard chimney sweep was scheduled within a couple of weeks. The guys who came were polite, friendly, and left no mess or dust at all. The price was very competitive, making this service even better value. I would highly recommend them!
Customer in Hertfordshire Posted on 09/03/2026 , work completed 09/03/2026