Friendly, efficient and professional!
I love Paul and his team. I’ve used them ever since they installed my log burner a few years back. At the time he advised me and then recommended a suitable one for me and my neighbour. And then did all the installation. On this occasion, Paul and Mason came and swept my log burner and also an original bedroom fireplace. Always super friendly, efficient and professional. Will always have them back and would 100% recommend to anyone. Thanks guys 😊
Customer in Greater London
Posted on 13/12/2025
, work completed 13/12/2025
Recommended
Very efficient & excellent work
Contacted SweepSmart having never used chimney sweeps before. They were able to organise a time slot within 2 weeks during a busy time of year. SweepSmart are a very professional company sending a reminder 2 days before the scheduled appointment with a text message 15 minutes' before arrival. Keil was very efficient and polite and their use of modern equipment meant Keil had completed the job in next to no time and with absolutely no mess. Would have no problem recommending SweepSmart!
Customer in Greater London
Posted on 12/12/2025
(Reviewer did not use service)
Recommended
Excellent work
Highly recommended. Arrived early, explained what he was going to do, was extremely tidy and efficient.
Customer in Greater London
Posted on 12/12/2025
, work completed 11/12/2025
Recommended
Fast, effective and efficient service
SweepSmart is a very professional company that carries out chimney sweeping with modern equipment. They always send a reminder and are flexible about booking times. They are in and out of the house within twenty minutes having done a great job. Always very polite and don't get in the way of family life. It might seem like a lot of money but it's worth it for the peace of mind.
Customer in Greater London
Posted on 03/12/2025
, work completed 03/12/2025
Recommended
Chimney Sweep and assessment
Arrived on schedule and communicated 15 minutes before arrival. Carried out necessary tests and swept the chimney leaving no mess at all. Produced a certificate with photographs of flue. Very professional. To be recommended.
Customer in Hertfordshire
Posted on 02/12/2025
, work completed 02/12/2025
Recommended
Chimney Sweep service
The company organise an annual reminder to book a service and the follow up is timely & efficient. Keil updated me on the day regarding his arrival time which always helps to know when workmen are arriving. He swept the chimney, keeping the room clean & left no mess and gave me an update re chimney condition. Thank you.
Customer in Greater London
Posted on 01/12/2025
, work completed 27/11/2025
Recommended
Friendly and professional service
Very happy from start to finish with excellent communication and very professional service for chimney sweeping service. Would definitely recommend.
Customer in Greater London
Posted on 01/12/2025
, work completed 01/12/2025
Recommended
Straightforward and job well done
Keil came to clean my chimney as well as do a full inspection as it hadnt been used in a long time. Job done with no mess and a full report provided afterwards with photos included as well as advice on what to burn etc in my fireplace as well as making it safe to use (previous owner of my house had got rid of the hearth). Thank you. Will definitely use again and recommend
Customer in Greater London
Posted on 26/11/2025
, work completed 11/11/2025
Recommended
Quick and clean
Arrived bang on time. Chimney was cleaned quickly and guys very helpful. Definitely will be using them again. Thanks
Customer in Hertfordshire
Posted on 26/11/2025
, work completed 25/11/2025
Recommended
First class chimney sweep
Delighted with the chimney sweeping service at my home today. Booking was straightforward and I was kept informed by text and phone of when the sweep would arrive. Paul was very professional and polite and provided helpful advice regarding my chimney. The job was done efficiently and effectively, everything being left clean and tidy. Afterwards I received a certificate with photos confirming the work had been carried out properly. First class chimney sweeping service.
Customer in Hertfordshire
Posted on 25/11/2025
, work completed 25/11/2025
Recommended
Great Service
Great service from beginning to end. Extremely efficient and friendly. Arrived on time. Brought all necessary protective sheets etc and left place clean and tidy. No mess at all.
Customer in Greater London
Posted on 19/11/2025
(Reviewer did not use service)
Recommended
Top‑Notch Chimney Service
A top‑notch chimney service with clear, friendly communication. From the moment I booked, the team kept me fully informed about what to expect. Their messages were concise yet thorough, and I received friendly SMS reminders ahead of the appointment—so I never had to wonder when they’d arrive. The sweep arrived right on schedule, fully equipped and ready to go. They worked efficiently, and what impressed me most was the attention to detail. Overall, the blend of reliable service, crystal‑clear communication, punctual arrival, and immaculate cleanup makes this chimney‑sweep service stand out. I wholeheartedly recommend them to anyone seeking a hassle‑free, professional chimney cleaning experience.
Customer in Hertfordshire
Posted on 18/11/2025
(Reviewer did not use service)
Recommended
Very straightforward - great experience
There's almost nothing here to review - it was one of the most straightforward trade bookings I've experienced. We booked online - very easy - and they turned up in the window they said, with reminders and more detail nearer the date, and then when they were on their way. Job was done very quickly and neatly. I liked the certificate they give you online where you can see a photo of the flue, as well as evidence of the smoke test.
Customer in Hertfordshire
Posted on 17/11/2025
, work completed 17/11/2025
Recommended
Excellent trader, highly recommended
Can't fault the team at SweepSmart. Efficient, fast, clean and knowledgeable. Very reasonable price, good communication. Have used them a few times. Highly recommended.
Customer in Greater London
Posted on 07/11/2025
, work completed 07/11/2025
Recommended
Great Service - professional, clean and friendly!
I had a new homeowner inspection carried out for my fireplace by SweepSmart; including a chimney sweep. The team that attended (Paul and Mason) were very professional and friendly. They arrived promptly and as scheduled. The inspection was carried out in a very clean and tidy manner; and Paul gave great advice on the use of the fireplace with a demo. The booking process was quick and easy; and payment can be made easily by card after the job. Great service and very happy. Looking forward to making use of the fireplace this winter. Will definitely book the next chimney sweep with SweepSmart when due and would recommend them to others. Thanks again!
Customer in Greater London
Posted on 07/11/2025
, work completed 07/11/2025
Recommended
Professional and on time
Great service including clear communication around what to expect and prompt arrival with SMS remainders prior to arrival. Was clean and tidy whilst in the house Will definitely use again
Customer in Hertfordshire
Posted on 05/11/2025
, work completed 05/11/2025
Recommended
Efficient, professional and friendly
They managed to get a last minute appointment. Turned up exactly when they said they would, did the job quickly and efficiently and left with no mess!
Customer in Greater London
Posted on 03/11/2025
, work completed 03/11/2025
Recommended
A Job Well Done
Sweepsmart was recommended to me by a long standing customer. Booking was easy, the sweep arrived within the given timings, with an arrival time text sent. I was having a chimney swept after a very long time. The sweep set up, carried out the task professionally, showed me what had been done and cleared up everything. I was very pleased with all aspects of the job. Cost was appropriate for the task; I paid through their online link. Thank you.
Customer in Greater London
Posted on 03/11/2025
, work completed 03/11/2025
Recommended
Quality service and fast
We asked SweepSmart to sweep the chimney for our open fire and the chimney for a our wood burner. They turned up early within the window identified. They were fast and did a quality job on both chimneys. Both were polite and helpful with any questions we had and left the areas clean and tidy. Really happy with the price and the service provided. Will definitely use again.
Customer in Hertfordshire
Posted on 28/10/2025
, work completed 28/10/2025
Recommended
Amazing Job
First time of a chimey sweep experience. Preconceived ideas of dirty-faced men dancing and singing on my roof. Reality: friendly, efficient, quick and clean service. I could not believe how easy the whole process was. Will definitely be using SweepSmart again and recommend anyone with a chimney to do the same!
Customer in Essex
Posted on 27/10/2025
, work completed 27/10/2025
Recommended
Always efficient, reliable and friendly
Top service and helpful advice. Spoke through options and gave a good overview of the job. Friendly attitude and kept the place clean and tidy. Have used for years and will do again
Customer in Hertfordshire
Posted on 23/10/2025
, work completed 23/10/2025
Recommended
Great work
Really helpful, super professional, clean and fast. Provided lots of pictures and fixed some lose tiles he identified at no extra cost.
Customer in Greater London
Posted on 22/10/2025
, work completed 22/10/2025
Recommended
Great work, excellent communication, prompt report
Keil did an excellent job today. I knew exactly what was going to happen, he attended promptly, and the sweep and inspection were completed efficiently. I received a comprehensive report the same day, which was much appreciated. Would highly recommend.
Customer in Greater London
Posted on 10/10/2025
, work completed 10/10/2025
Recommended
Chimney sweep
I would recommend this company for annual chimney sweeping .They are always on time , efficient , thorough and very clean . Also send annual reminders
Customer in Central Bedfordshire
Posted on 09/10/2025
, work completed 09/10/2025
Recommended
Great job
Thank you Paul for doing an amazing job cleaning my chimney today. Paul arrived at the time pre-arranged. He was thorough in his cleaning and highly knowledgeable regarding my stove. The property was left as clean as it was before his arrival. Paul took time to explain efficentcy of my stove and how to get the best out of it. Paul was very polite and approachable to questions I had for him. I will certainly use his services again and would highly recommend him to others. Booking paul was straight forward. The lady I spoke with for the booking put me at ease and made me feel this is a good company to use. Again very friendly. Payment was easy and straight forward. Certificate issued via email. A very good experience. Thank you all that were involved
Customer in Hertfordshire
Posted on 08/10/2025
, work completed 08/10/2025
Recommended