Endorsed by Which?

SweepSmart

5.0

668 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
668 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Clean and reliable
Customer Service
Quality
Value
A prompt and reliable service. No fuss and always left clean and tidy. I would definitely recommend for all chimney sweeps.
Customer in Hertfordshire Posted on 22/07/2025 , work completed 21/07/2025
Great work
Customer Service
Quality
Value
I have used Sweep Smart for many years and have always been provided with excellent work and very pleasant people doing the job
Customer in Greater London Posted on 18/07/2025 , work completed 18/07/2025
Excellent chimney sweeps
Customer Service
Quality
Value
This is the second time we have used them. We have a difficult chimney and they get better results than any previous sweeps. Friendly, clean and efficient service which is competively priced.
Customer in Hertfordshire Posted on 16/07/2025 , work completed 15/07/2025
Best Sweeps Ever
Customer Service
Quality
Value
We have used this company for a few years now. They are always prompt and work very efficiently. No mess or dust was found on completion, and a very competitive price. We would certainly recommend the use of SweepSmart Ltd.
Customer in Greater London Posted on 15/07/2025 , work completed 15/07/2025
Friendly & very tidy
Customer Service
Quality
Value
SweepSmart came to clean 4 chimneys in my Victorian property. Keil was really friendly, and by the time he had finished up and left there was not a speck of soot left in sight! I would highly recommend them.
Customer in Greater London Posted on 11/07/2025 , work completed 10/07/2025
Excellent work and efficient
Customer Service
Quality
Value
SweepSmart contacted me with a discount in June and were polite and efficient. Richard was on time, efficient, and pleasant. He cleared up well. I would highly recommend.
Customer in Hertfordshire Posted on 07/07/2025 , work completed 01/07/2025
Good customer service
Customer Service
Quality
Value
Pros: Summer reminder email and quotation, easy booking the slot, reminders of the visit a few days before, text message on day to confirm time of arrival, arrived on time, work completed efficiently and Richard acted professionally with a pleasant manner, certificate issued on day of work. Altogether, a welcome approach of how to run a small/medium business. Cons: None
Customer in Hertfordshire Posted on 07/07/2025 , work completed 07/07/2025
Wonderful service
Customer Service
Quality
Value
I'm so glad I found Sweep Smart, every year they provide excellent service. Booking is no problem (and thanks for the June discount reminder!). Reminders that they are due and a quick update when they are close by are great. Never leave any mess at all and it's great to have a certificate demonstrating my chimney is safe. All done in less than an hour from start to finish, thanks so much.
Customer in Greater London Posted on 30/06/2025 , work completed 30/06/2025
Very clean and efficient service
Customer Service
Quality
Value
I wouldn't use anyone else. So easy to book, always arrive when they say they will, you can even track their arrival. Very clean sweep, never leave any mess and they provide pictures of your flue so you can see the before and after sweep. Certificate is provided on the day, right after they have finished! Perfect service and fairly priced.
Customer in Hertfordshire Posted on 19/06/2025 , work completed 18/06/2025
Professional skilled responsive
Customer Service
Quality
Value
Very pleased with timeliness and professionalism of work: servicing and sorting our stove, including removing it so tiling could occur, and replacing it.
Customer in Greater London Posted on 07/06/2025 , work completed 05/06/2025
Clean Chimney
Customer Service
Quality
Value
Very easy to book. Good communication. Arrived on time and covered the floor. Very clean. Just a good all round experience. Would recommend Tony.
Customer in Greater London Posted on 04/06/2025 , work completed 04/06/2025
Great work
Customer Service
Quality
Value
Easy booking, arriving at the time they said they would. Polite, good service with no mess. Fast efficient.
Customer in Hertfordshire Posted on 02/06/2025 , work completed 02/06/2025
Super Efficient and Super Polite
Customer Service
Quality
Value
As has been my experience before, I was given clear timing for my chimney being swept. Adam sent a text 15 minutes in advance of his arrival. Work was completed without fuss or mess.
Customer in Hertfordshire Posted on 19/05/2025 , work completed 19/05/2025
Excellent from start to finish
Customer Service
Quality
Value
I called the company & was impressed with the lady taking all the details for one of our rental properties, she arranged everything perfectly. Our tenant said they were excellent clearing the chimney & the pigeon, everything was left tidy. We were also sent a certificate with the invoice. I without doubt fully recommend this company.
Customer in Greater London Posted on 14/05/2025 , work completed 13/05/2025
Sweep Smart
Customer Service
Quality
Value
I have used SweepSmart on 3 occasions now. Tony swept our chimney this morning. He arrived ahead of time having messaged earlier. He worked quickly and efficiently, was friendly and polite and kept the place clean while he worked. I’m very happy with the service and will continue to use them in the future.
Customer in Greater London Posted on 12/05/2025 , work completed 30/04/2025
Chimney swept quickly and efficiently!
Customer Service
Quality
Value
Adam from SweepSmart swept our chimney this morning. He arrived on time (having messaged just before to give an exact time) and worked quickly and efficiently. He was friendly and polite and kept the place very clean while he worked. Thoroughly happy with the job! This is the third time we have used SweepSmart and we will continue using them each year for our annual chimney clean.
Customer in Greater London Posted on 02/05/2025 , work completed 02/05/2025
Brilliant friendly efficient service
Customer Service
Quality
Value
From the phone call requesting a quote to the confirmation texts before the visit to the morning of the visit itself -every bit of this experience was clear and easy and honest. I left my house for less than an hour and came home to two immaculate rooms and fire places. Thank you for your care.
Customer in Greater London Posted on 10/04/2025 , work completed 10/04/2025
Excellent Company in Every Respect
Customer Service
Quality
Value
I had SmartSweep to install my log burner last year and they were outstanding in every aspect of their work. The installation was carried out professionally and was all certified. The follow up service was excellent and I was sent a reminder by them that my chimney was due for cleaning. This they did today and as usual the job was carried out professionally and without any mess. I can highly recommend SweepSmart as being exceptional.
Customer in Greater London Posted on 20/03/2025 , work completed 20/03/2025
Excellent service from Richard at Sweepsmart
Customer Service
Quality
Value
Excellent service from Richard, not only was he super efficient with the chimney sweep and left zero mess. But also gave his time and expertise assessing an existing issue, providing a clear explanation, options and detailing how Smart sweep maybe able to help with out the hard sell. Would definitely recommend.
Customer in Central Bedfordshire Posted on 18/03/2025 , work completed 18/03/2025
Excellent chimney sweep
Customer Service
Quality
Value
Adam and Paul arrived within the appointment window, explained the process as they went along, quickly swept the chimney, vacuumed the soot from the stove with a HEPA filtered vacuum and left the room clean. Explained the baffle had been incorrectly fitted by a previous sweep. Cleaned the glass of the stove and left it superbly clean. Adam demonstrated the draw of the chimney with a smoke bomb with and without door closed and advised how to light the fire for wood. I have no hesitation in recommending them, or using them again next time.
Customer in Hertfordshire Posted on 12/03/2025 , work completed 12/03/2025
Great work / Communcation / Friendly
Customer Service
Quality
Value
Excellent work, really efficient, communication was great and arrived early which was my preference. Highly recommend. Tony great bloke
Customer in Greater London Posted on 20/02/2025 , work completed 17/02/2025
good job done
Customer Service
Quality
Value
Kept us up to date on when he would arrive. Very pleased with the sweeping of the chimney. Good at cleaning up afterwards. Would use Sweepsmart again.
Customer in Greater London Posted on 19/02/2025 , work completed 13/02/2025
Excellent service
Customer Service
Quality
Value
Arranged for the chimney to be swept, CCTV survey and smoke test. The process was clean and efficient. The operator was polite and helpful, explaining the process. The cost was reasonable, particularly given the standard of workmanship. I shall be using them for the installation of the fireplace.
Customer in Greater London Posted on 19/02/2025 , work completed 10/02/2025
Chimney sweep
Customer Service
Quality
Value
Excellent work, really efficient and no mess at all , communication was great and arrived when he said he would,I would highly recommend
Customer in Thurrock Posted on 17/02/2025 , work completed 17/02/2025
Very efficient
Customer Service
Quality
Value
I have never needed a 'sweep' before but I am so glad I found this company. It is run very well and though I was not around for the job, my tenant said it was carried out in a very efficient manner. I would not hesitate to recommend. It also seems to be very good value.
Customer in Greater London Posted on 11/02/2025 , work completed 11/02/2025