Endorsed by Which?

SweepSmart

5.0

573 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
573 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
excellent service
Customer Service
Quality
Value
I am very happy to recommend SweepSmart. From booking through to invoicing, all went smoothly (as was my previous experience). I received text reminders ahead of and on the day and updates on arrival time. The actual chimney sweeping is done quickly and efficiently with no mess - thank you Tony. Be sure to plan ahead - I have recommended to neighbours who had several weeks' wait because this company provides such excellent service they get booked up.
Customer in Greater London Posted on 17/08/2023 , work completed 17/08/2023
The trader replied (on 21/08/2023)
We're over the moon to read your review! Thank you for taking the time to share your positive experience with our chimney sweeping service. It's always a pleasure to hear from satisfied customers like you
Happy Customer
Customer Service
Quality
Value
My chimney was swept, and photographs taken to establish the cause of the apparent blockage. Tony was punctual, organised, professional and very tidy. It was a pleasure to have him here doing the work. I recommend SweepSmart highly.
Customer in Greater London Posted on 16/08/2023 , work completed 16/08/2023
The trader replied (on 21/08/2023)
We're thrilled to have earned your 5-star rating! Our team works hard to provide thorough and efficient chimney sweeping, and it's rewarding to see our efforts appreciated. Thank you for choosing us!
Excellent work and customer service
Customer Service
Quality
Value
We received excellent service from the start of our enquiry until the job was completed. Everything was fully explained and costed and on the day Andy was prompt, courteous and very professional. Will certainly use them again and recommend to others.
Customer in Greater London Posted on 11/08/2023 , work completed 11/08/2023
The trader replied (on 21/08/2023)
We're thrilled to have left a positive impression on you! Your 5-star review is a testament to our commitment to excellence. If there's anything else we can assist you with, please don't hesitate to let us know. Your comfort and safety are our priorities!
Courteous and professional
Customer Service
Quality
Value
Tony sent a text when on his way and arrived promptly. He placed dustsheets from the front door to the fireplace, and got straight on with the work. Minimal noise and no mess - you almost wouldn’t know he had been here. He showed me before and after photos of the inside of the chimney. Very happy with the work. Tony is courteous and professional - highly recommended.
Customer in Essex Posted on 10/08/2023 , work completed 10/08/2023
The trader replied (on 13/08/2023)
Thank you for the glowing 5-star review! We're thrilled that you were satisfied with our chimney sweeping service. If you ever need any assistance again, don't hesitate to reach out. We appreciate your business!
Customer focused. Competitive pricing
Customer Service
Quality
Value
First time customer, certainly use again. Polite, punctual and very, very good clean! Pictures post clean provided.
Jim in Hertfordshire Posted on 03/08/2023 , work completed 03/08/2023
The trader replied (on 08/08/2023)
We're thrilled to have exceeded your expectations. Your review means a lot to us, and we can't wait to serve you again in the future.
Super efficient
Customer Service
Quality
Value
Our chimney is very high (tall ceilings in a converted old townhouse) but as usual not an issue. This company is brilliant, clean and efficient and gets the job done with no mess. Been using for several years and will continue to do so as the fire burns so much better and know it's safe after they've been.
Karen in Greater London Posted on 03/08/2023 , work completed 03/08/2023
The trader replied (on 08/08/2023)
It's fantastic to hear that you had a wonderful time with us. Thank you for choosing us again and for sharing your positive experience!
I highly recommend using Sweepsmart. A friendly, efficient & expert service
Customer Service
Quality
Value
I highly recommend using Sweepsmart. A friendly, efficient & expert service. This is the second year I have used Sweepsmart. Their sweep turned up within the first twenty minutes of their two hour window and he was clean, helpful and efficient. The service is noisy but no soot or dust has escaped into the room. It was raining this morning and I was pleased to see the sweep used clean dust sheets to ensure the floor stayed clean and dry. I was offered a choice of paying there and then, which I elected to do. The chimney sweep certificate was then sent through promptly straight after the appointment. Very efficient and a pleasure to deal with.
Customer in Greater London Posted on 02/08/2023 , work completed 02/08/2023
The trader replied (on 02/08/2023)
Wow! We are over the moon reading your fantastic 5-star review. It's wonderful to know that our chimney sweeping service met your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future. Thank you for choosing us
Did a good job!
Customer Service
Quality
Value
Pleased with the job Sweep Smart did. They've just swept the chimney, having arrived on time following a text to say on their way (always helpful) All very professional, both the actual sweeping and the checks they carried out, and no mess! They were also pleasant and happy to explain the details of what they were doing. I now have a certificate to prove the job's been done, together with details of some minor work that might need doing, though nothing urgent! All in all, I'm very pleased with Sweep Smart Ltd and would recommend them.
Customer in Greater London Posted on 01/08/2023 , work completed 01/08/2023
The trader replied (on 02/08/2023)
Thank you for the glowing 5-star review! We're thrilled that you were satisfied with our chimney sweeping service. If you ever need any assistance again, don't hesitate to reach out. We appreciate your business!
Reliable and Efficient
Customer Service
Quality
Value
They came on time and did a very good job of sweeping my chimney. No mess, no fuss - who could ask for more. Will use them again next year.
Customer in Greater London Posted on 25/07/2023 , work completed 25/07/2023
The trader replied (on 26/07/2023)
Thank you so much; we really appreciate your kind words. All the best.
Very professional and good to deal with
Customer Service
Quality
Value
Great job, professional from the start, friendly, good communication, punctual, very happy with service.
Customer in Greater London Posted on 14/07/2023 , work completed 10/07/2023
The trader replied (on 14/07/2023)
We're thrilled to have exceeded your expectations. Your review means a lot to us, and we can't wait to serve you again in the future.