Endorsed by Which?

SweepSmart

5.0

511 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
511 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Great Service
Customer Service
Quality
Value
Although the outcome wasn't what I wanted the service received from SweepSmart was spot on. Professional, polite, punctual and thorough. I'm very glad I opted for the new home owner check from this company rather than just a chimney sweep from anyone else as I wouldn't have discovered that the flu is potentially dangerous to use without carrying out repairs. They were very helpful and guided me through what options I had going forward. Thank you for the service.
Customer in Hertfordshire Posted on 20/11/2022 , work completed 18/11/2022
The trader replied (on 18/01/2023)
Thank you for your kind words, hope to see you again next year.
Efficient, friendly and tidy
Customer Service
Quality
Value
SweepSmart were on time, polite, efficient and clean. I had three chimneys swept and not a speck of soot was seen in the house after the sweeping was completed. The bags of removed soot I kept for my garden.
Customer in Greater London Posted on 15/11/2022 , work completed 22/09/2022
The trader replied (on 18/11/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Excellent service
Customer Service
Quality
Value
This is the second time I’ve used Sweepsmart (previously used Mr Cole whose business was taken over by them a few years ago). Excellent, on time, professionally done. The new invoicing system, and inclusion of photos in the certificate, is a great advance.
Customer in Greater London Posted on 15/11/2022 , work completed 15/11/2022
The trader replied (on 18/11/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Very happy
Customer Service
Quality
Value
Very friendly bloke. No mess whatsoever. very quick and efficient. Booking and payment services great. Paperwork clear. Recommend and will use again.
Barney in Greater London Posted on 15/11/2022 , work completed 15/11/2022
The trader replied (on 18/11/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Nice people. Great job. Good value.
Customer Service
Quality
Value
Once again happy with the friendly customer service, efficiently and effective job and the ease of value payment at home. See you guys next year!
Customer in Greater London Posted on 15/11/2022 , work completed 14/11/2022
The trader replied (on 18/11/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Seamless service
Customer Service
Quality
Value
We have used SweepSmart for many years, the booking process is modern, efficient and simple to use and the updates and reminders are really helpful. On the day they always arrive on time and do a superb job, obviously immaculately clean and tidy and always able to offer expert advice on your fireplaces whilst there. Thanks again.
Mike in Hertfordshire Posted on 13/11/2022 , work completed 11/11/2022
The trader replied (on 18/11/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Quick, clean and very efficient
Customer Service
Quality
Value
Sweepsmart kept us informed as to when they would arrive. Adam was extremely polite and told us exactly what he was doing. He saved us some money as he did not have to carry out a full clean as he expected to. The work was carried out extremely efficiently and the room was spotlessly clean on completion of the work Would use again and thoroughly recommend.
Kevin in Hertfordshire Posted on 11/11/2022 , work completed 11/11/2022
The trader replied (on 18/11/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Great service
Customer Service
Quality
Value
Just had our 2nd annual chimney sweep by Sweepsmart. Excellent service again. Kept informed of arrival time. Tony was very friendly and did a clean thorough job. Good price too. Will be using again next year. Office staff friendly and helpful too. No hesitation in recommending Sweepsmart
Customer in Greater London Posted on 10/11/2022 , work completed 10/11/2022
The trader replied (on 18/11/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Great service
Customer Service
Quality
Value
Booked Sweepsmart for a new homeowner chimney service and they've been impressive throughout. Friendly customer service who even managed to switch my appointment for an earlier date when I had to rearrange, live tracking to see arrival time on the day, and a very thorough and informative service by Paul, who spent extra time to double check everything was safe. The certificate was sent through the same evening Will definitely be booking in for a sweep with them next year :)
Customer in Greater London Posted on 07/11/2022 , work completed 07/11/2022
The trader replied (on 18/11/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Great work done on time
Customer Service
Quality
Value
This is the first time I have used SweepSmart and I was very pleased with the service provided by Adam. He turned up on time, has done a great job and left no mess at all. He also gave me an honest opinion on a related job which I was very grateful for. I would definitely use them again in the future.
Customer in Hertfordshire Posted on 03/11/2022 , work completed 03/11/2022
The trader replied (on 18/11/2022)
Thank you so much for the kind words - We really appreciate it. All the best.