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SweepSmart

5.0

573 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
573 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Recommended

Recommended

by 100% of customers
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Excellent service
Customer Service
Quality
Value
Incredibly professional from beginning to end. Plenty of communication and excellent certificate showing photos of job done. Highly recommend.
Customer in Greater London Posted on 11/07/2023 , work completed 11/07/2023
Recommended
The trader replied (on 14/07/2023)
We're delighted to have met your expectations and provided you with a positive experience. Thank you for taking the time to share your feedback.
Excellent, efficient service
Customer Service
Quality
Value
Brilliant service provided by Sweepsmart. The technicians were on time, polite and professional. We had our chimney swept and the addition of 1 cap and 1 cowl on the top of our chimney pots. The works were carried out quickly and efficiently. We would not hesitate to recommend this company to anyone.
Customer in Hertfordshire Posted on 30/06/2023 , work completed 30/06/2023
Recommended
The trader replied (on 14/07/2023)
We're grateful for your positive feedback. It motivates us to continue delivering the best possible service to all our valued customers.
Excellent Service
Customer Service
Quality
Value
Tony arrived on time and done a superb job of sweeping my chimney and repairing my stove. He explained everything that he was doing and taught me several things about my stove that I didn't know. Thank you. He was very professional and left the fireplace and hearth spotless. Look forward to seeing you next year!
Customer in Hertfordshire Posted on 23/06/2023 , work completed 23/06/2023
Recommended
The trader replied (on 14/07/2023)
It's fantastic to hear that you had a wonderful time with us. Thank you for choosing us and for sharing your positive experience!
Very reliable company
Customer Service
Quality
Value
I've been with SweepSmart for a few years now and I have never been disappointed with their service. The team is very professional starting from the receptionist who makes sure all is running smoothly. Adam who came over today was very professional. He prepared his work place carefully making sure all our belonging are treated with care. He explained everything to me. And I was able to see before and after pic of his work which is something new Adam left the place very tidy. I also have been emailed the certificate.
Customer in Hertfordshire Posted on 20/06/2023 , work completed 20/06/2023
Recommended
The trader replied (on 14/07/2023)
Your review made our day! We strive to deliver exceptional service, and it's rewarding to know that we succeeded in doing so for you.
Excellent service
Customer Service
Quality
Value
Communication excellent. Email and text confirmation when booked 3 months ago plus two reminders and text when they were on the way. Friendly, efficient and clean service. Couldn’t recommend enough.
Customer in Hertfordshire Posted on 02/06/2023 , work completed 02/06/2023
Recommended
The trader replied (on 14/07/2023)
Your kind words are greatly appreciated. We work hard to ensure every customer has a positive experience, and your feedback lets us know we're on the right track.
Will definitely use again
Customer Service
Quality
Value
We recently moved into a victorian flat, of which the fireplace was boarded up. We booked an appointment with SweepSmart to investigate how viable it'd be to open up the fireplace for use. Adam came and was very mindful in protecting the surrounding areas along with leaving no mess behind. In that visit we got an idea of all possible options in a fair unbiased explanation. We're now keen to book the next steps and get ready for winter!
Customer in Greater London Posted on 01/06/2023 , work completed 01/06/2023
Recommended
The trader replied (on 14/07/2023)
We're thrilled to have exceeded your expectations. Your review means a lot to us, and we can't wait to serve you again in the future.
Highly recommended company
Customer Service
Quality
Value
We have used SweepSmart for many years now and have never been disappointed. Whoever comes to sweep the chimney and test the stove is always very efficient, on time, extremely polite and gives good sound advice as to how we can get the best use out of our stove. We wouldn't hesitate to recommend this company for the excellent value for money service it provides. Even after the visit, we are encouraged to call if there is a problem with the stove or even a query.
Customer in Greater London Posted on 31/05/2023 , work completed 31/05/2023
Recommended
The trader replied (on 14/07/2023)
Thank you for your glowing review! We couldn't ask for better feedback. We look forward to welcoming you back soon and providing another memorable experience.
Good job done
Customer Service
Quality
Value
The second time Paul came. He is so helpful and again we had excellent service. This time he replaced the glass and gave good advice. Thank you.
Customer in Hertfordshire Posted on 12/05/2023 , work completed 05/04/2023
Recommended
The trader replied (on 18/05/2023)
Thank you for your lovely review, see you again next year.
Chimney Inspections
Customer Service
Quality
Value
Have used twice now to have chimneys swept and inspected and great each time. Very professional, tidy and skilled. Gave an honest and detailed report. Planning to use to get a wood burner fitted by SweepSmart shortly will add another review when that work is done
Customer in Greater London Posted on 08/05/2023 , work completed 08/05/2023
Recommended
The trader replied (on 18/05/2023)
Thank you for your lovely review, look forward to fitting your burner for you very soon.
Excellent work!
Customer Service
Quality
Value
We had Tony from Sweepsmart in today. He swept our chimney and installed chimney caps. Incredibly professional, super quick and diligent, polite and, to top it off, cleaned up everything afterwards. Also have to say that their response time was phenomenal: emailed them and got a reply almost immediately and they came out just a few days later. Highly recommend!
Customer in Greater London Posted on 08/05/2023 , work completed 08/05/2023
Recommended
The trader replied (on 18/05/2023)
Thank you so much for your lovely review.
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029 2267 0040
Mon–Fri: 9:00–17:00
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.