Endorsed by Which?

SweepSmart

5.0

605 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
605 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Great chimney sweep service
Customer Service
Quality
Value
My first (but not last) time using Sweepsmart. Really impressed. More than happy to recommend them. Good website (clear information). Really quick to respond to my email enquiries (thank you to Faith) and to book a convenient date and time for the sweep/cctv service. It was helpful to be given a 2 hour slot and, on the day, to the be able to track arrival. Tony arrived on time, was friendly and courteous and carried out the sweep service/cctv inspection quietly and efficiently. Dealt with a couple of minor issues and gave helpful advice. Payment straightforward and certificate emailed straightaway. All sorted.
Customer in Greater London Posted on 19/09/2023 , work completed 19/09/2023
The trader replied (on 21/09/2023)
That's amazing, thank you so much. We really appreciate the review.
Excellent as always
Customer Service
Quality
Value
Been using Sweepsmart for a number of years, and just had the chimney cleaned for use in the winter. Efficient, clean, punctual - as always very good.
Customer in Greater London Posted on 19/09/2023 , work completed 19/09/2023
The trader replied (on 21/09/2023)
Thank you for always choosing us, we are really happy we always live up to your expectations.
Fabulous Service
Customer Service
Quality
Value
This is the second year I have used SweepSmart & it couldn't be easier. I was sent a reminder for my annual check, booked the appointment and had reminders telling me when Adam would be coming. On the day of the sweep Adam arrived at the time indicated on the text message and the whole process was both efficient & thorough. He left the place clean and was also polite. The certificate and invoice is then emailed through. I will certainly use them again in the future.
Customer in Hertfordshire Posted on 13/09/2023 , work completed 13/09/2023
The trader replied (on 14/09/2023)
Thank you, we really appreciate you having us back. I will pass your kind words to Adam. Thanks again.
Full Chimney Sweep of House
Customer Service
Quality
Value
Excellent service Tony kept us informed about timing of visit and followed instructions to enter property. On time and on budget. Very diligent and cleared up well. Spent 4 hours on job and explained all potential future issues after clearing and checking 5 Chimneys.
Customer in Hertfordshire Posted on 12/09/2023 , work completed 11/09/2023
The trader replied (on 14/09/2023)
Thank you so much, I will pass your kind words onto Tony. He will be delighted. Thank you again.
Fast, efficient, friendly - *****EXCELLENT *****
Customer Service
Quality
Value
This is the 3rd year we have used Sweepsmart and thoroughly recommend. Whole process is easy - from booking, arrive, service, explanation, documentation and payment. Hassle free experience and they are in and out in not time, no mess at all. Certificate provided immediately. Lots of information provided, very friendly. Highly recommend.
Customer in Essex Posted on 07/09/2023 , work completed 07/09/2023
The trader replied (on 11/09/2023)
Wow. Thank you so much. We really appreciate it.
Brilliant chimney sweep!
Customer Service
Quality
Value
I have previously used SweepSmart and can wholeheartedly recommend them. Thoroughly efficient from booking the appointment to departure. Communication was marvellous and Paul arrived as advised. What's more there was no mess what so ever šŸ˜Š. No hesitation, I highly recommend SweepSmart. šŸ‘ Thank you!
Customer in Essex Posted on 05/09/2023 , work completed 02/09/2023
The trader replied (on 06/09/2023)
Thank you so much; we really appreciate your kind words. See you next time.
Outstanding service from SweepSmart!
Customer Service
Quality
Value
This is the second time we have used SweepSmart and we will certainly be using them again in the future. The lady in the office was very friendly on the phone and worked to find a time slot that worked for me. Communication remained excellent as I then received courtesy texts to remind a couple of days before the day, and then one on the morning itself to state an exact arrival time (which was accurate). Tony was friendly, informative and professional, and sent across our certificate (complete with written info and pictures of before/after) afterwards. Prices seemed reasonable. Would highly recommend SweepSmart. Thank you!
Olly in Hertfordshire Posted on 03/09/2023 , work completed 28/08/2023
Removal of chimney crows nest and cowl installation
Customer Service
Quality
Value
Most impressed - very professional, thorough and very clean, tidy and punctual. Very nice people - genuine and helpful. Would definitely recommend.
Customer in Greater London Posted on 31/08/2023 , work completed 30/08/2023
The trader replied (on 03/09/2023)
Thank you so much, it means so much to hear our customers are happy.
Great service
Customer Service
Quality
Value
We had our two woodburners checked and cleaned. Paul turned up on time, with a text advising exact time of arrival on the morning, as promised. Communication with the office when booking was really good with prompt, understanding and friendly replies. We would recommend this business and will be using again.
Customer in Hertfordshire Posted on 28/08/2023 , work completed 28/08/2023
The trader replied (on 30/08/2023)
Thank you so much. We really appreciate your review. We look forward to seeing you again next time.
Brilliant service all round
Customer Service
Quality
Value
Sweepsmart is one of the best companies I deal with. Very professional, even the vans look good, great customer service, from the reminder email/ txt to job completion. Adam is very knowledgeable and I feel every confidence in him when dealing with my fire/ chimney. Leaveā€™s everything clean and tidy, wouldnā€™t know he had swept the chimney. Well done Sweepsmart. 5*****
Customer in Hertfordshire Posted on 22/08/2023 , work completed 22/08/2023
The trader replied (on 24/08/2023)
Wow! We are over the moon reading your fantastic 5-star review. It's wonderful to know that our chimney sweeping service met your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future. Thank you for choosing us