Endorsed by Which?

SweepSmart

5.0

606 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
606 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Professional and considerate
Customer Service
Quality
Value
I would certainly recommend Paul to others - the job is done with minimal disruption thanks to his careful preparation and I have every confidence in his professional knowledge and experience.
Holly, London Posted on 21/10/2018 , work completed 21/10/2018
Very professional service
Customer Service
Quality
Value
Paul confirmed his arrival time by phone and was painstakingly thorough, polite, friendly and professional. Was thorough in his assessment of what was required and protected the carpet to ensure minimum mess. Would recommend.
Customer in Hertfordshire Posted on 02/04/2019 , work completed 02/04/2019
Very professional
Customer Service
Quality
Value
Paul (and his assistant) were a little delayed by a bird's nest elsewhere but advised us and arrived at the revised time. They were quite quick but did not rush the job. Everything seemed very thorough and there was absolutely no mess. Apart from the basic job, Paul was very thorough in checking the chimney and fireplace afterwards. And, he did a smoke test, issued a certificate and gave advice re ventilation. He also suggested that fitting a CO alarm is a useful precaution. Finally, Paul got lucky and a neighbour asked him to do their chimney also (which will have helped defray his travelling cost).
Customer in Cambridgeshire Posted on 20/08/2019 , work completed 20/08/2019
Very professional
Customer Service
Quality
Value
On arrival Paul looked and acted very professionally. Swept our flue for our wood burner quickly but efficiently. No mess whatsoever. Very good job and a really nice chap. Definitely will book again.
Susan Posted on 10/09/2019 , work completed 10/09/2019
Excellent Service
Customer Service
Quality
Value
This is the first time that I have used SweepSmart. They phoned up to say that they would be early which was fine and then carried out the chimney sweep efficiently and cleanly having laid down carpet protectors when they arrived. I would use them again.
Peter - Customer in Hertfordshire Posted on 13/09/2019 , work completed 12/09/2019
Very professional good service
Customer Service
Quality
Value
I used Paul for the first time having been not very happy with our last chimney sweep. Paul and his colleague did a very professional job, giving the chimney and log burner a really good clean and inspecting everything, plus clearing up after themselves. He also pointed out a couple of minor issues (e.g. the CO2 detector coming to its expiry date) and suggested what to do about them. I am very happy with the service and professionalism and can thoroughly recommend Sweep Smart.
Customer in Greater London Posted on 23/10/2019 , work completed 23/10/2019
Extremely professional, polite and friendly.
Customer Service
Quality
Value
Paul sent me a courtesy message before he arrived and kept to that time. He and his colleague covered my floors with protective cloths from the hallway through to the living room. I was very impressed at how professional, friendly and clean they were and Paul also gave me sound advice on my CO2 detector. I have no hesitation recommending them and will be using them in the future. Excellent company.
Trish Posted on 27/10/2019 , work completed 27/10/2019
Great and efficient job
Customer Service
Quality
Value
Paul arrived on time, job was completed efficiently and place was left clean and tidy. Highly recommended.
Customer in Hertfordshire Posted on 14/11/2019 , work completed 14/11/2019
Neat and tidy work, professional and polite
Customer Service
Quality
Value
Very pleased with the service provided by Paul. We recently moved into a new property, and needed to assess the state of the flues. He worked methodically, swiftly and tidily to test the flue with a camera, and swept the chimney for us. Highly recommended.
Customer in Greater London Posted on 10/01/2020 , work completed 10/01/2020
The trader replied (on 23/02/2020)
Thank you, your safety is our main concern. We are so happy we were able to help and give you the peace of mind to use your chimneys.
Great Service
Customer Service
Quality
Value
I had seen Paul's van round the local area and remembered I'd taken a photo of it a few weeks previously after a neighbour had knocked at the weekend to say she'd seen birds flying in my chimney. I sent an enquiry via SweepSmart's website and got a response a couple of hours later which was impressive as it was a Sunday on a Bank Holiday Weekend. Paul gave me his availability, cost and details of what would they would do if birds were nesting in the stack. I received an email the night before to remind me of my appointment and a text the next morning with a more precise arrival time. The guys arrived exactly when they said they would and got straight to work. Dust sheets (clean!) were laid around the floor and over any furniture that couldn't be moved. All their equipment was clean and they worked in a tidy manner. Paul talked me through what they were doing and answered any questions I had on what I needed to do in the future if I wanted to use the fire places. I had three chimney's swept and by the time they'd left you wouldn't have even known they'd been there. I would highly recommend and use Paul and his team again; they were professional, informative and experts in their trade. Thank you!
Customer in Greater London Posted on 08/09/2020 , work completed 20/09/2007