Endorsed by Which?

SweepSmart

5.0

573 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
573 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Prompt, clean and efficient woodburner chimney sweep
Customer Service
Quality
Value
Only a one week wait for an appointment. Given a 2 hour arrival slot with updates plus tracking information on the day. Adam arrived promptly, was cheerful and kept everything spotlessly clean. Explained clearly what he was doing and provided useful general information about use of wood burners. Very efficiently done. Certificate of Completion provided and able to pay online via a simple link provided. Would definitely recommend and use their services again.
Customer in Hertfordshire Posted on 03/02/2023 , work completed 03/02/2023
The trader replied (on 09/02/2023)
Thank you for your kind words, see you again next year.
Maintenance to Wood Burning stove
Customer Service
Quality
Value
SweepSmart were very efficient, kept my home very clean while they did the work and cleaned the stove beautifully it is working really well.
Karen in Greater London Posted on 31/01/2023 , work completed 25/01/2023
The trader replied (on 09/02/2023)
Thank you for your lovely review Karen, see you again next year.
Very pleased with service
Customer Service
Quality
Value
I was very happy with the service; the time of arrival was prompt; the work carried out efficiently; the young man pleasant and friendly
Customer in Greater London Posted on 26/01/2023 , work completed 26/01/2023
The trader replied (on 09/02/2023)
Thank you for your lovely review, see you again next year.
2 sweeps and an inspection
Customer Service
Quality
Value
I couldn’t have been happier with the service we had from SweepSmart. Neighbours had warned us that we would have to expect a long wait for an appointment but everything worked smoothly from the discussions with the office right through to payment. There was a problem with one chimney which Tony explained very clearly and we now know what we need to do to solve it. One chimney was very straightforward. The work was done efficiently with no mess left. The last chimney we had asked for an inspection, and we were very much part of the process so we felt completely confident in the findings and recommendation. We will definitely be happy to use SweepSmart again in future.
Customer in Greater London Posted on 22/01/2023 , work completed 18/01/2023
The trader replied (on 09/02/2023)
Thank you for your lovely review, see you again next year.
Great Service
Customer Service
Quality
Value
Booking process was no problem, you get a 2 hr slot notification a couple days before & then they let you know when they are on their way. First time we’d had a chimney swept & Adam was really helpful & informative, explaining how it all works. Work was all done without any mess or problems. Would definitely use again & recommend Adam.
Customer in Hertfordshire Posted on 16/01/2023 , work completed 16/01/2023
The trader replied (on 18/01/2023)
Thank you for your lovely review, see you again next year.
Routine Service
Customer Service
Quality
Value
Annual service, excellent and efficient with helpful and knowledgeable advice. Will always approach Sweepsmart for future maintenance.
Customer in Hertfordshire Posted on 16/01/2023 , work completed 16/01/2023
The trader replied (on 18/01/2023)
Thank you for your kind words, hope to see you again next year.
Chimney Sweep
Customer Service
Quality
Value
Faith could not have been more helpful when I booked a chimney sweep for my Mum's address. The first appointment sadly had to be cancelled due the snowfall and dangerous road conditions but when I explained this situation of my elderly Mother Faith managed to book in an urgent appointment. Great service, the attendant was very clean and professional. Would highly recommend.
Customer in Northamptonshire Posted on 31/12/2022 , work completed 17/12/2022
The trader replied (on 18/01/2023)
Thank you for your kind words, pleased to have been able to help.
Thorough inspection - clean and tidy
Customer Service
Quality
Value
Excellent service clean and tidy to survey my chimney with a view to changing from gas fire to solid fuel burner. Thorough inspection and report given at the time and written report followed straight afterwards. Used because of excellent reviews - I wasn’t disappointed - thank you.
Wendy in Greater London Posted on 19/12/2022 , work completed 19/12/2022
The trader replied (on 18/01/2023)
Thank you for your kind words Wendy, hope to see you again next year.
Quality Service
Customer Service
Quality
Value
I have used Sweep Smart on quite a few occasions now and they always provide me with a first class quality service from start to finish. Thank you!
Customer in Greater London Posted on 18/12/2022 , work completed 13/12/2022
The trader replied (on 18/01/2023)
Thank you for your kind words, hope to see you again next year.
Chimney sweep
Customer Service
Quality
Value
Used these guys twice now and received great customer service from start to finish. Very professional and clean service.
Keeley in Greater London Posted on 14/12/2022 , work completed 14/12/2022
The trader replied (on 18/01/2023)
Thank you for your kind words Keeley, hope to see you again next year.