Endorsed by Which?

SweepSmart

5.0

605 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
605 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Good job done
Customer Service
Quality
Value
The second time Paul came. He is so helpful and again we had excellent service. This time he replaced the glass and gave good advice. Thank you.
Customer in Hertfordshire Posted on 12/05/2023 , work completed 05/04/2023
The trader replied (on 18/05/2023)
Thank you for your lovely review, see you again next year.
Chimney Inspections
Customer Service
Quality
Value
Have used twice now to have chimneys swept and inspected and great each time. Very professional, tidy and skilled. Gave an honest and detailed report. Planning to use to get a wood burner fitted by SweepSmart shortly will add another review when that work is done
Customer in Greater London Posted on 08/05/2023 , work completed 08/05/2023
The trader replied (on 18/05/2023)
Thank you for your lovely review, look forward to fitting your burner for you very soon.
Excellent work!
Customer Service
Quality
Value
We had Tony from Sweepsmart in today. He swept our chimney and installed chimney caps. Incredibly professional, super quick and diligent, polite and, to top it off, cleaned up everything afterwards. Also have to say that their response time was phenomenal: emailed them and got a reply almost immediately and they came out just a few days later. Highly recommend!
Customer in Greater London Posted on 08/05/2023 , work completed 08/05/2023
The trader replied (on 18/05/2023)
Thank you so much for your lovely review.
Straightforward Chimney Sweep
Customer Service
Quality
Value
Arrived on time, floor protection laid, dust cloths arranged around fire. Quick job with no mess. Seals checked to ensure all was airtight. Very professional service.
Customer in Hertfordshire Posted on 05/05/2023 , work completed 05/05/2023
The trader replied (on 18/05/2023)
Thank you for your lovely review.
Efficient, trustworthy service
Customer Service
Quality
Value
This is the third occasion we have used Sweepsmart. Adam arrived promptly, having given us advance notice by email and text. He took care to protect the floors and worked very tidily. It's definitely not the old fashioned service I remember from my youth when every surface ended up covered in soot! The process means the room is protected from the soot, and our woodburning stove was left spotless. Adam showed me pictures of the flue and chimney liner so I could see its overall condition. He was happy to recommend the chimney be swept every two years, given its current usage and condition. I am very happy with the service given by Adam and Sweepsmart, and I am sure I will be asking them back for a fourth visit in two years' time.
Customer in Greater London Posted on 04/05/2023 , work completed 04/05/2023
The trader replied (on 18/05/2023)
Thank you for your lovely review.
Chimney sweep to log stove in lounge
Customer Service
Quality
Value
SweepSmart carried out their task efficiently, expertly and cleared up everything on completion of sweeping chimney. Explained adequately. Polite.
Customer in Hertfordshire Posted on 02/05/2023 , work completed 02/05/2023
The trader replied (on 18/05/2023)
Thank you for your kind words.
Excellent service
Customer Service
Quality
Value
We needed our chimney sweeping for the first time and chose SweepSmart because of their excellent reviews. We were not disappointed. From the first point of contact, everything has been professional, efficient and friendly. Adam arrived when he said he would, having both emailed and texted before the appointment in plenty of time for me to arrange work. He used lots of groundsheets to protect my floors and furniture but made no mess whatsoever. I now have a certificate and before and after photos. Not only was the chimney swept, but my Carbon Monoxide alarm was checked and the smoke draw was tested. A really excellent, modern service which I will be using again next year and beyond. Thank you - I highly recommend.
Customer in Hertfordshire Posted on 02/05/2023 , work completed 02/05/2023
The trader replied (on 18/05/2023)
Thank you for your lovely review, we look forward to seeing you again next year.
Great Service and Great Team
Customer Service
Quality
Value
We booked this chimney sweep service online and it was made so easy for us. The team responded really quickly to our request and carried out a very professional, clean and efficient service today. Paul was great. And the cost was very reasonable. We would definitely use this service again and recommend SweepSmart to others!
Customer in Greater London Posted on 27/04/2023 , work completed 27/04/2023
The trader replied (on 18/05/2023)
Thank you for your lovely review, we look forward to seeing you again.
Efficient company 100% recommend.
Customer Service
Quality
Value
Adam visited us this morning to sweep our chimney for our multi-fuel stove. Adams's work and his knowledge and help was vast and way superior to any previous sweeps we have had, so we will certainly NOT be using anyone but Smartsweep in the future. Wish I had known that this company also fits stoves, as I would have used them to fit my stove initially as their attention to detail is superb. Fantastic professional service from start to finish, Thank you Adam at Smartsweep.
Customer in Hertfordshire Posted on 13/04/2023 , work completed 13/04/2023
The trader replied (on 18/05/2023)
Thank you for your lovely review, we look forward to seeing you again next year.
Friendly and efficient service
Customer Service
Quality
Value
Thanks to Tony for great service this morning. Pleasure to see you and thanks for all the great advice.
Customer in Greater London Posted on 12/04/2023 , work completed 12/04/2023
The trader replied (on 18/05/2023)
Thank you for your lovely review.