Endorsed by Which?

SweepSmart

5.0

606 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
606 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Cleaned, surveyed, and checked our chimney
Customer Service
Quality
Value
Excellent and efficient survey from my initial enquiry to completion of the job. I was sent a reminder of the appointment three days in advance and a text message fifteen minutes before the team arrived. Every care was taken to avoid a mess. Paul and his colleague cleaned and carried out a thorough survey using the latest technology. We were provided with a detailed report and photographs. Altogether a first rate highly professional service. Thank you.
Customer in Greater London Posted on 20/03/2022 , work completed 18/03/2022
The trader replied (on 21/03/2022)
Thank you for your lovely review, we are pleased to hear you are so happy with our services.
Excellent service
Customer Service
Quality
Value
I had no idea where to go for a chimney sweep, so I looked around various websites. When I clicked onto Sweepsmart, the auto-responder asked how it could help. I was able to post basic details and soon had full response. Thereafter, the back office was clear at every stage (much relief for that). Paul was on time, concerned not to be blocking any drive entrances, and then did a great job. Top class.
Customer in Hertfordshire Posted on 05/08/2022 , work completed 05/08/2022
The trader replied (on 19/08/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Highly recommend them!
Customer Service
Quality
Value
From booking in right through to the job itself SweepSmart were professional, efficient and a delight to work with. The room and stove were left impeccably clean. For the job they did I also think they were reasonably priced. Will definitely use them again next year.
Customer in Hertfordshire Posted on 08/09/2022 , work completed 08/09/2022
The trader replied (on 09/09/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Great service
Customer Service
Quality
Value
Excellent customer service, both when booking the job and while it was being carried out. Highly recommended.
Customer in Greater London Posted on 20/10/2022 , work completed 20/10/2022
The trader replied (on 18/11/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Always a great service
Customer Service
Quality
Value
This was the second time we have used SweepSmart and I can honestly say they are a brilliant company. The service provided is first class, Adam left the fire place spotless and we had the certificate and supporting photos within minutes of him finishing. I would have no hesitation in recommending SweepSmart to anyone looking for a friendly and professional chimney sweep.
Customer in Hertfordshire Posted on 20/10/2022 , work completed 20/10/2022
The trader replied (on 18/11/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Great honest service
Customer Service
Quality
Value
Had our chimney swept this morning by Adam. We’ve recently moved into a new house which was left in a not so great state. Originally booked a standard chimney clean but there was a nest found. Adam was very honest about what the costs etc would be to have the nest removed and continue with the work which I was happy to do due to having been given all the information there and then. All round great service and will be using sweep smarts services again in the future.
Customer in Hertfordshire Posted on 01/11/2022 , work completed 01/11/2022
The trader replied (on 18/11/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Great Chimney Sweep
Customer Service
Quality
Value
We’ve used Paul from Sweet Smart for around 5 years now. He is very thorough, totally reliable and completely helpful with any advice. We wouldn’t use anyone else.
Nick in Greater London Posted on 22/10/2022 , work completed 21/10/2022
The trader replied (on 18/11/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Highly Recommend
Customer Service
Quality
Value
Swept flue for wood burning stove. Efficient booking service, text reminders and alert when operative on the way. Paul and his assistant were polite, efficient, and careful with the carpets, etc. Everything was very clean when they finished. The certificate includes photos of e.g. chimney stack, smoke test, etc. In addition, Paul checked the carbon monoxide alarm and gave advice on where it should be situated (which I didn't know) and also left a thermostat which helps you to monitor the optimum rate at which to keep the fire burning. Very reasonable price. Excellent service.
Customer in Greater London Posted on 05/12/2022 , work completed 05/12/2022
The trader replied (on 18/01/2023)
Thank you for your kind words, hope to see you again next year.
Chimney Swept and Inspected
Customer Service
Quality
Value
Getting a quote, booking the appointment through to the completion of the job was really easy and effortless. The whole team were brilliant. Tony, who came out a did the job was extremely helpful and knowledgeable especially when we discussed the best way to use our woodburner. He took a lot of care and the place left spotless. I would highly recommend SweepSmart for their professionalism, friendliness and efficiency. If you want the job done properly by an experienced team call SweepSmart.
Customer in Central Bedfordshire Posted on 05/12/2022 , work completed 16/11/2022
The trader replied (on 18/01/2023)
Thank you for your kind words, hope to see you again next year.
Excellent service
Customer Service
Quality
Value
Adam from Sweepsmart was punctual, friendly and very professional. The work was carried out with the minimum mess and the certificate was emailed promptly. I would definitely recommend this service to others and use it again.
Catherine in Greater London Posted on 12/12/2022 , work completed 08/12/2022
The trader replied (on 18/01/2023)
Thank you for your kind words Catherine, hope to see you again next year.