Endorsed by Which?

SweepSmart

5.0

606 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
606 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Great Service
Customer Service
Quality
Value
Booking process was no problem, you get a 2 hr slot notification a couple days before & then they let you know when they are on their way. First time we’d had a chimney swept & Adam was really helpful & informative, explaining how it all works. Work was all done without any mess or problems. Would definitely use again & recommend Adam.
Customer in Hertfordshire Posted on 16/01/2023 , work completed 16/01/2023
The trader replied (on 18/01/2023)
Thank you for your lovely review, see you again next year.
Couldn't have wished for better service.
Customer Service
Quality
Value
I commissioned a Chimney Inspection report as I am hoping to have a wood burning stove installed. Tony arrived on time, took care not to create any mess and worked professionally throughout. What I really appreciated was that when he found problems in the flue he took the time to communicate with me and actually show me on the video screen what was going on up the chimney, and discussed what the possible remedies would be. It was a pleasure to deal with someone intelligent who clearly took care in his work and that I felt I could trust. The office staff I dealt with over the phone were also very friendly and professional. My overall impression is that this is an excellent company.
Customer in Greater London Posted on 07/02/2023 , work completed 06/02/2023
The trader replied (on 09/02/2023)
Thank you for your wonderful review.
Chimney works
Customer Service
Quality
Value
My chimney needed a clean and safety check as it hadn't been used for many years. It also needed a bird guard to stop nesting and birds coming down it and getting trapped. I contacted Sweep smart and could not be happier with their service. Very polite, pleasant and professional people. They arrived on time, did a thorough job, left absolutely no mess whatsoever and answered all my questions. They even reduced their fee without me having to ask when it became apparent that some of the work they had quoted for was not needed. I would definitely use them again and would certainly recommend them.
Customer in Hertfordshire Posted on 20/02/2023 , work completed 20/02/2023
The trader replied (on 03/03/2023)
Thank you for your kind words, we hope to see you again soon.
Chimney Sweet
Customer Service
Quality
Value
Great service work carried out to a high standard Adam did a great job was clean efficient and friendly couldn’t fault the service and will definitely use again
Customer in Hertfordshire Posted on 08/03/2023 , work completed 08/03/2023
The trader replied (on 18/05/2023)
Thank you for your kind words, see you again next year.
Efficient, friendly.
Customer Service
Quality
Value
Very impressed with Sweep Smart from start to finish. Customer Service (from booking process to appointment reminders, accurate tracking and arrival time, and post appointment follow-up) was exemplary. Tony and his assistant were friendly and super efficient, and tidied up thoroughly after sweeping flue of my wood burning stove, which they left much cleaner than they found it (glass front was sparkling). Highly recommended.
Customer in Greater London Posted on 30/03/2023 , work completed 29/03/2023
The trader replied (on 18/05/2023)
Thank you for your kind words, see you again next year.
Fantastic professional service
Customer Service
Quality
Value
This Company were fantastic from start to finish. They kept me informed as to when they were coming, gave me a full report of my wood burner, a full receipt. Adam was very polite and I would definitely recommend this Company to all of my friends who have wood burners or open fires.
Customer in Hertfordshire Posted on 28/03/2023 , work completed 27/03/2023
The trader replied (on 18/05/2023)
Thank you so much for your lovely review.
Highly recommended company
Customer Service
Quality
Value
We have used SweepSmart for many years now and have never been disappointed. Whoever comes to sweep the chimney and test the stove is always very efficient, on time, extremely polite and gives good sound advice as to how we can get the best use out of our stove. We wouldn't hesitate to recommend this company for the excellent value for money service it provides. Even after the visit, we are encouraged to call if there is a problem with the stove or even a query.
Customer in Greater London Posted on 31/05/2023 , work completed 31/05/2023
The trader replied (on 14/07/2023)
Thank you for your glowing review! We couldn't ask for better feedback. We look forward to welcoming you back soon and providing another memorable experience.
Excellent, efficient service
Customer Service
Quality
Value
Brilliant service provided by Sweepsmart. The technicians were on time, polite and professional. We had our chimney swept and the addition of 1 cap and 1 cowl on the top of our chimney pots. The works were carried out quickly and efficiently. We would not hesitate to recommend this company to anyone.
Customer in Hertfordshire Posted on 30/06/2023 , work completed 30/06/2023
The trader replied (on 14/07/2023)
We're grateful for your positive feedback. It motivates us to continue delivering the best possible service to all our valued customers.
Super efficient
Customer Service
Quality
Value
Our chimney is very high (tall ceilings in a converted old townhouse) but as usual not an issue. This company is brilliant, clean and efficient and gets the job done with no mess. Been using for several years and will continue to do so as the fire burns so much better and know it's safe after they've been.
Karen in Greater London Posted on 03/08/2023 , work completed 03/08/2023
The trader replied (on 08/08/2023)
It's fantastic to hear that you had a wonderful time with us. Thank you for choosing us again and for sharing your positive experience!
Courteous and professional
Customer Service
Quality
Value
Tony sent a text when on his way and arrived promptly. He placed dustsheets from the front door to the fireplace, and got straight on with the work. Minimal noise and no mess - you almost wouldn’t know he had been here. He showed me before and after photos of the inside of the chimney. Very happy with the work. Tony is courteous and professional - highly recommended.
Customer in Essex Posted on 10/08/2023 , work completed 10/08/2023
The trader replied (on 13/08/2023)
Thank you for the glowing 5-star review! We're thrilled that you were satisfied with our chimney sweeping service. If you ever need any assistance again, don't hesitate to reach out. We appreciate your business!