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SweepSmart

5.0

606 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
606 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Recommended

Recommended

by 100% of customers
Sort by
excellent service
Customer Service
Quality
Value
I am very happy to recommend SweepSmart. From booking through to invoicing, all went smoothly (as was my previous experience). I received text reminders ahead of and on the day and updates on arrival time. The actual chimney sweeping is done quickly and efficiently with no mess - thank you Tony. Be sure to plan ahead - I have recommended to neighbours who had several weeks' wait because this company provides such excellent service they get booked up.
Customer in Greater London Posted on 17/08/2023 , work completed 17/08/2023
Recommended
The trader replied (on 21/08/2023)
We're over the moon to read your review! Thank you for taking the time to share your positive experience with our chimney sweeping service. It's always a pleasure to hear from satisfied customers like you
Removal of chimney crows nest and cowl installation
Customer Service
Quality
Value
Most impressed - very professional, thorough and very clean, tidy and punctual. Very nice people - genuine and helpful. Would definitely recommend.
Customer in Greater London Posted on 31/08/2023 , work completed 30/08/2023
Recommended
The trader replied (on 03/09/2023)
Thank you so much, it means so much to hear our customers are happy.
Full Chimney Sweep of House
Customer Service
Quality
Value
Excellent service Tony kept us informed about timing of visit and followed instructions to enter property. On time and on budget. Very diligent and cleared up well. Spent 4 hours on job and explained all potential future issues after clearing and checking 5 Chimneys.
Customer in Hertfordshire Posted on 12/09/2023 , work completed 11/09/2023
Recommended
The trader replied (on 14/09/2023)
Thank you so much, I will pass your kind words onto Tony. He will be delighted. Thank you again.
Brilliant chimney sweep!
Customer Service
Quality
Value
I have previously used SweepSmart and can wholeheartedly recommend them. Thoroughly efficient from booking the appointment to departure. Communication was marvellous and Paul arrived as advised. What's more there was no mess what so ever 😊. No hesitation, I highly recommend SweepSmart. 👍 Thank you!
Customer in Essex Posted on 05/09/2023 , work completed 02/09/2023
Recommended
The trader replied (on 06/09/2023)
Thank you so much; we really appreciate your kind words. See you next time.
Fast, efficient, friendly - *****EXCELLENT *****
Customer Service
Quality
Value
This is the 3rd year we have used Sweepsmart and thoroughly recommend. Whole process is easy - from booking, arrive, service, explanation, documentation and payment. Hassle free experience and they are in and out in not time, no mess at all. Certificate provided immediately. Lots of information provided, very friendly. Highly recommend.
Customer in Essex Posted on 07/09/2023 , work completed 07/09/2023
Recommended
The trader replied (on 11/09/2023)
Wow. Thank you so much. We really appreciate it.
Exceptional Service
Customer Service
Quality
Value
I was impressed with all communication leading up to the appointment, which I needed to reschedule three times and then today I was even more impressed by Tony’s professionalism, knowledgeability, and patience with a difficult chimney and a clueless client! He left everything cleaner than when he arrived and I will definitely be recommending this company to friends and neighbours
Customer in Greater London Posted on 30/09/2023 , work completed 30/09/2023
Recommended
The trader replied (on 12/10/2023)
We're overjoyed by your 5-star review for our chimney sweeping service. Knowing that we met your expectations means the world to us. At SweepSmart, safety and customer satisfaction are our top priorities, and your feedback inspires us to continue delivering the best service possible. Thank you for choosing us, and we look forward to serving you again in the future!
Great service
Customer Service
Quality
Value
Very fast and quick service will be using them from now on . Adam explained some things we didn't know about many thanks
Customer in Hertfordshire Posted on 30/10/2023 , work completed 30/10/2023
Recommended
The trader replied (on 05/11/2023)
We're truly grateful for your 5-star review! It's customers like you who make our job so rewarding. We're thrilled to know that our chimney sweeping service met your expectations, and we look forward to assisting you with any future needs you may have.
Fantastic Service
Customer Service
Quality
Value
I am very impressed by Adam and his service. From start to finish SweepSmart were excellent. Great communication, punctual, they gave a great time estimate for arrival that was not too wide. The report/certificate received was instant and very full and informative. Great value for money. I would highly recommend them and will definitely be using them again.
Customer in Hertfordshire Posted on 01/11/2023 , work completed 01/11/2023
Recommended
The trader replied (on 05/11/2023)
Thank you for your kind words and the 5-star rating! Your satisfaction is our top priority, and it's great to hear that we achieved that. We're committed to maintaining the cleanliness and safety of your chimney, and we'll continue to provide you with exceptional service in the future.
Very tidy and thorough
Arranged for a service/clean of my wood burner. Arrived on time and from what I could see did a very thorough and competent job - explained what was being done and took time to answer a couple of questions I had. Took great care not to make any mess and everything was spotless at the end. Very happy with the service.
Customer in Greater London Posted on 27/11/2023 (Reviewer did not use service)
Recommended
The trader replied (on 05/12/2023)
Wow, a 5-star review! Thank you! It was a pleasure sweeping your chimney. We take pride in our work, and your satisfaction is the ultimate reward. Here's to warm and cozy fires for you!
Good Service
Customer Service
Quality
Value
SweepSmart was recommended by our neighbour to sweep the chimney of our wood buring stove. Great, friendly service and advice from Adam and the office. Clean, efficient job what more can you ask for? I would recommend them and use them again.
Customer in Hertfordshire Posted on 27/11/2023 , work completed 27/11/2023
Recommended
The trader replied (on 05/12/2023)
Thank you for your glowing review! We're thrilled to have provided you with top-notch chimney sweeping. Your satisfaction is our priority, and we're always here to ensure your fireplace is safe and efficient!
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.