Endorsed by Which?

SweepSmart

5.0

606 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
606 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Perfect service
Customer Service
Quality
Value
Paul was on time, clean, neat, tidy and professional. Highly recommended.
Graham Martin, Enfield Town Posted on 11/11/2019 , work completed 09/11/2019
Excellent all round service
Customer Service
Quality
Value
I was extremely impressed with Paul. I received a text on the day giving an ETA which I found very helpful, Paul kept the place clean and tidy whilst he worked and did a very thorough job. I would highly recommend him.
Customer in Hertfordshire Posted on 21/11/2019 , work completed 07/11/2019
Very good service
Customer Service
Quality
Value
Paul was very efficient: they arrived exactly at the agreed time, did a very professional job, and very extremely tidy. I will definitely use them again.
Customer in Greater London Posted on 11/01/2020 , work completed 11/01/2020
The trader replied (on 23/02/2020)
Hi, thank you for taking the time to leave us some feedback, we are so pleased to hear you will be using us again.
Friendly and efficient
Customer Service
Quality
Value
Had chimney swept by these guys who were lovely from start to finish. The guys were very pleasant, friendly and efficient at their work. Affordable, clean and helpful - couldn't fault them.
Customer in Hertfordshire Posted on 28/01/2020 , work completed 23/01/2020
The trader replied (on 23/02/2020)
Thank you so much, we are so grateful you took the time to leave us some feedback.
Excellent work by professionals
Customer Service
Quality
Value
Booked to have a wood burner chimney and a gas fire chimney cleaned and checked over after just moving into the house. These guys arrived on time and also with a prior text message to say they were on way and roughly what time they would arrive. I watched one of the guys complete the full clean. They have amazing specialist equipment to make sure the job is done well and cleanly. They used camera equipment to view the whole of the chimneys. Gave excellent advice and clearly very knowledgeable and scientific in their approach. True professionals you can trust.
Customer in Hertfordshire Posted on 24/02/2020 , work completed 24/02/2020
The trader replied (on 25/02/2020)
Thank you so much for the kind words - we are so grateful. We look forward to seeing you again next time you need a sweep.
Excellent service
Customer Service
Quality
Value
Paul and is colleague arrived when he said they would. Phoned beforehand with an ETA. Laid dust sheets protecting carpet/furniture etc. Worked very efficiently with no mess. Gave good advice on the chimney and fireplace. I happily recommend him.
Customer Posted on 03/07/2020 , work completed 02/07/2020
Highly recommended
Customer Service
Quality
Value
Paul and his colleague arrived on time to sweep our chimneys. The work took exactly the amount of time they quoted and they left the place clean. Both were very friendly and we would not hesitate to use them again.
Customer in Greater London Posted on 07/07/2020 , work completed 07/07/2020
Professional, efficient, friendly and helpful
Customer Service
Quality
Value
We are very happy with SweepSmart's work. Paul called back on the same day and booked an appointment for the next day when they arrived at the time scheduled. We had been a bit stressed as we had a bird trapped in our chimney and someone from a different company that was going to come and rescue it never showed up; thankfully the bird fell into our fireplace and eventually flew away. We are so thankful that SweepSmart could come over so quickly and clean our chimney and cap it so that we won't have an issue again! They were professional, efficient, friendly and very helpful, giving us useful advice. Highly recommend!
Customer in Greater London Posted on 14/07/2020 , work completed 01/07/2020
Exemplary service from start to finish. Faultless.
Customer Service
Quality
Value
I had my chimney swept by SweepSmart and the service that I received was exemplary from start to finish. Booking was very easy. I called up and it was scheduled very quickly, with my request for timing being noted and adhered to. I normally hate having to call to book an appointment, but the person I spoke with was so polite and informative. Once the booking was made, a confirmation email is sent with a nice easy link to add it to my calendar. A very simple but hugely helpful touch. The day before I was sent a reminder email giving me all of the details of who will be coming, when and what I would need to do before and during the visit. On the day of the appointment, I was sent a SMS message that gave me the mobile number of the person that would be coming to see me. The person arrived at the right time and was very polite. In these COVID times, every precaution was taken. He had a mask, used gloves, put multiple mats down to protect my house. Most importantly he was very polite which was very welcome especially with a young 1 year old in the house! The work was done inside an hour with no mess at all. I was sent the invoice and certificate of sweep by email the same day along with a link to pay the bill. I absolutely cannot fault the service that I have received. They have been an absolute pleasure to deal with and I will certainly be using them again.
Customer in Greater London Posted on 26/08/2020 , work completed 25/08/2020
Professional service - and advice on 'clean' way of burning logs
Customer Service
Quality
Value
Paul is friendly and reliable. I had also asked him for some tips on how we should use our stove. Paul was very helpful. He took the time to go through all the steps, from lighting the stove, to burning the logs in the most efficient way, and what kind of wood best to use. He explained that there is virtually no - or very little - air pollution when you burn the fuel correctly. I will be looking forward to use our stove again this winter, in the happy knowledge that we can do this in an environmentally friendly way.
Customer in Greater London Posted on 24/08/2020 , work completed 21/08/2020