SweepSmart

First time we’ve used SweepSmart. Most impressed with the service. Good communication regarding the appointment both before and after. We were given a 2 hour slot for arrival of the sweep and notified when he was on his way. A competent, approachable and knowledgeable sweep. Would definitely use them again.

Excellent service. From booking through to the polite, professional and clean completion of the job. Will definitely use again

I have used Sweepsmart for several years now. They were recommended to me by the previous owners. I wouldn't use anyone else now. I have always found them to be very professional, fastidious, clean, friendly, approachable with questions, punctual and reliable. I also appreciate the ease of booking the chimney sweep, communication and invoicing procedure. On this visit we had our yearly sweep. Paul has swept us in the years before, today it was Tony who visited. Both have been great.

They were extremely helpful, courteous and approachable. Everything was explained clearly and the work was completed on budget. They also made suggestions as to what will need to be done in the future

They arrived within time quoted, kept me informed of eta. Thorough check and clean of 2 stoves and chimneys. No mess left behind him when he left. Would definitely recommend the company.

Arrived on time and cleaned stove thoroughly! Left no mess and gave sound advice! Thank you so much!

I was informed by text that the chimney sweeper will be arriving in 25 minutes which he did. Two men arrived and covered my floor in mats to protect my carpet then got on with sweeping my chimney which dident take no time at all (thorough job done) The men then installed a beam which looks very nice. In all the jobs done we’re very good and they kept my house clean and tidy. Very nice and polite men. Thank you

Professional job and Keil kept me informed from the beginning to the end of the process. Was really pleased to see how clean fireplace was afterwards, and accurate pictures left so I could see exactly what had been done. Would definately use again.

I'd booked for my regular sweep of the chimney and also to have the empty space behind the fireplace filled with thermal pellets - this was suggested on a previous visit and having received a very reasonable quote for it, I agreed for the work to happen at same time as the sweep. While Tony was doing this, he discovered a hole in the flue that connected to the fireplace in the downstairs flat; this made it a larger job, but I quickly received an amended quote and booked a second appointment for a week later. Tony then returned and filled the hole, fixed the insulation, and also reblacked the grate so the the whole thing looks much smarter than before and well as being safer and wasting less heat.

Really excellent service from website which was really user friendly and easy to make an enquiry, prompt communication after enquiry with clear quote and easy to agree a booking. Notified two days before the two hour window, exactly as promised and then the visit was on time, service great and easy to pay via email with photos of the work and certificate. Really first class all round and highly recommend.