Endorsed by Which?

SweepSmart

5.0

606 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
606 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent service - highly recommended
Customer Service
Quality
Value
Excellent service from first booking, to follow up, booking confirmation, arrival time, and work undertaken. Paul arrived exactly when scheduled, he is polite, friendly and couldn't have done a better job for us. He worked quickly, and couldn't have done more to ensure 100% satisfaction. The price for cleaning our woodburner is very competitive, certification and invoice received on the day the work was undertaken. I would have no hesitation in recommending him and his company.
Customer in Cambridgeshire Posted on 06/12/2020 , work completed 05/12/2020
Professional
Customer Service
Quality
Value
We hired Sweep Smart to sweep and check our chimney after moving home. They were very professional and knowledgable, talking us through their findings. The soot was totally managed so everything was left clean.
Customer in Greater London Posted on 14/01/2021 , work completed 13/01/2021
Professional, friendly and thorough service
Customer Service
Quality
Value
My first experience with a chimney sweep and will definitely be using SweepSmart again. Easy to arrange at a very competitive rate. Excellent communication in advance, and after, of visit including tracking capability allowing confidence in arrive time. Very slick operation using what appeared to be top of the range equipment. Great interaction including detailed answers to all my questions about the process and other capabilities. Left area cleaner than it was before visit. Highly recommended.
Customer in Greater London Posted on 30/01/2021 , work completed 25/01/2021
Excellent professional Chimney Sweep
Customer Service
Quality
Value
Our old chimney sweep warned us that there was a block in our chimney and suggested we get a chimney sweep with cameras. Having found Paul from Sweepsmart via a search I was delighted how efficient the appointment booking was. Subsequently, Paul found a severe blockage in the chimney which he managed to clear. Friendly, professional, knowledgeable and loves his job. I would highly recommend Paul and his team.
Customer in Greater London Posted on 25/07/2021 , work completed 24/06/2021
Very knowledgeable and professional
Customer Service
Quality
Value
I had my 2 chimneys inspected and swept for the first time in over 16 years and I found Sweepsmart via Which. I asked for a means to review the job as I was very pleased with the communication before and after and the job itself. Paul is very knowledgeable and shares his knowledge to help customers. He even talked himself out of sweeping the 2nd (unused) chimney! He was very careful to keep the place clean, explained what he would do, shared his photos and findings with me and gave me advice on other related matters. I would 100% recommend Sweepsmart for professionalism, courtesy, knowledge and capability.
Customer in Greater London Posted on 22/08/2021 , work completed 29/07/2021
Superb Service.
Customer Service
Quality
Value
Sweepsmart has once again done a superb job doing our yearly sweep of the chimney and checking over of our log burner- this year we also needed the door rope replaced, which Paul did for us even though we hadn’t booked that specific job in. I don’t and wouldn’t use anyone else and highly recommend Sweepsmart. Paul fitted our log burner 3 years ago and comes every year to sweep and make sure it’s good to go and safe to use for the winter months ahead. Superb service, prompt, clean, friendly, value for money and hassle free and Paul is a great guy who is a pleasure to have in your home. Thanks Paul- see you next year.
Angela in Greater London Posted on 16/09/2021 , work completed 16/09/2021
Helpful & efficient service
Customer Service
Quality
Value
SweepSmart gives an efficient & friendly service. Easy to contact; communication very good; kept informed of arrival time. The work was completed without a hitch & everything was left tidy. Will definitely use again.
Customer in Greater London Posted on 10/11/2021 , work completed 10/11/2021
Excellent service
Customer Service
Quality
Value
This was the first time I have used Sweepsmart. Communication was good letting me know time of arrival. The sweep carried out the work very efficiently, gave positive feedback speedily provided an insurance certificate. Will use this service again.
Customer in Central Bedfordshire Posted on 29/11/2021 , work completed 29/11/2021
Highly recommend.
Customer Service
Quality
Value
We had our multi fuel stove serviced by Paul and his team, they were polite, efficient, happy, helpful and professional. They did a lovely job and I would highly recommend them and their service. Thank you!
Customer in Central Bedfordshire Posted on 29/11/2021 , work completed 29/11/2021
Would recommend - great job!
Customer Service
Quality
Value
Very clean and tidy, worked well and quickly. Chap was very polite, knowledgeable and friendly. Did a great job and left no mess, put things back as they were. Would definitely recommend. Good text communication beforehand.
Sarah in Hertfordshire Posted on 18/01/2022 , work completed 18/01/2022
The trader replied (on 10/02/2022)
Thank you for your review Sarah, we are pleased to hear you are happy with our service.