Endorsed by Which?

SweepSmart

5.0

606 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
606 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Chimney Sweep
Customer Service
Quality
Value
Faith could not have been more helpful when I booked a chimney sweep for my Mum's address. The first appointment sadly had to be cancelled due the snowfall and dangerous road conditions but when I explained this situation of my elderly Mother Faith managed to book in an urgent appointment. Great service, the attendant was very clean and professional. Would highly recommend.
Customer in Northamptonshire Posted on 31/12/2022 , work completed 17/12/2022
The trader replied (on 18/01/2023)
Thank you for your kind words, pleased to have been able to help.
Routine Service
Customer Service
Quality
Value
Annual service, excellent and efficient with helpful and knowledgeable advice. Will always approach Sweepsmart for future maintenance.
Customer in Hertfordshire Posted on 16/01/2023 , work completed 16/01/2023
The trader replied (on 18/01/2023)
Thank you for your kind words, hope to see you again next year.
Edwardian fireplace
Customer Service
Quality
Value
Fast clean and efficient. Careful in ensuring no soot enters the room and swept a very tall chimney. A lot of soot but cleaned efficiently and left spotless. Smoke tested and working well. Good advice on Carbon monoxide alarm, where to place and how it responds.
Customer in Greater London Posted on 21/02/2023 , work completed 21/02/2023
The trader replied (on 03/03/2023)
Thank you for your kind words, see you again next year.
Very reliable company
Customer Service
Quality
Value
I've been with SweepSmart for a few years now and I have never been disappointed with their service. The team is very professional starting from the receptionist who makes sure all is running smoothly. Adam who came over today was very professional. He prepared his work place carefully making sure all our belonging are treated with care. He explained everything to me. And I was able to see before and after pic of his work which is something new Adam left the place very tidy. I also have been emailed the certificate.
Customer in Hertfordshire Posted on 20/06/2023 , work completed 20/06/2023
The trader replied (on 14/07/2023)
Your review made our day! We strive to deliver exceptional service, and it's rewarding to know that we succeeded in doing so for you.
Excellent Service
Customer Service
Quality
Value
Tony arrived on time and done a superb job of sweeping my chimney and repairing my stove. He explained everything that he was doing and taught me several things about my stove that I didn't know. Thank you. He was very professional and left the fireplace and hearth spotless. Look forward to seeing you next year!
Customer in Hertfordshire Posted on 23/06/2023 , work completed 23/06/2023
The trader replied (on 14/07/2023)
It's fantastic to hear that you had a wonderful time with us. Thank you for choosing us and for sharing your positive experience!
Reliable and Efficient
Customer Service
Quality
Value
They came on time and did a very good job of sweeping my chimney. No mess, no fuss - who could ask for more. Will use them again next year.
Customer in Greater London Posted on 25/07/2023 , work completed 25/07/2023
The trader replied (on 26/07/2023)
Thank you so much; we really appreciate your kind words. All the best.
I highly recommend using Sweepsmart. A friendly, efficient & expert service
Customer Service
Quality
Value
I highly recommend using Sweepsmart. A friendly, efficient & expert service. This is the second year I have used Sweepsmart. Their sweep turned up within the first twenty minutes of their two hour window and he was clean, helpful and efficient. The service is noisy but no soot or dust has escaped into the room. It was raining this morning and I was pleased to see the sweep used clean dust sheets to ensure the floor stayed clean and dry. I was offered a choice of paying there and then, which I elected to do. The chimney sweep certificate was then sent through promptly straight after the appointment. Very efficient and a pleasure to deal with.
Customer in Greater London Posted on 02/08/2023 , work completed 02/08/2023
The trader replied (on 02/08/2023)
Wow! We are over the moon reading your fantastic 5-star review. It's wonderful to know that our chimney sweeping service met your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future. Thank you for choosing us
Brilliant service all round
Customer Service
Quality
Value
Sweepsmart is one of the best companies I deal with. Very professional, even the vans look good, great customer service, from the reminder email/ txt to job completion. Adam is very knowledgeable and I feel every confidence in him when dealing with my fire/ chimney. Leave’s everything clean and tidy, wouldn’t know he had swept the chimney. Well done Sweepsmart. 5*****
Customer in Hertfordshire Posted on 22/08/2023 , work completed 22/08/2023
The trader replied (on 24/08/2023)
Wow! We are over the moon reading your fantastic 5-star review. It's wonderful to know that our chimney sweeping service met your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future. Thank you for choosing us
Great chimney sweep service
Customer Service
Quality
Value
My first (but not last) time using Sweepsmart. Really impressed. More than happy to recommend them. Good website (clear information). Really quick to respond to my email enquiries (thank you to Faith) and to book a convenient date and time for the sweep/cctv service. It was helpful to be given a 2 hour slot and, on the day, to the be able to track arrival. Tony arrived on time, was friendly and courteous and carried out the sweep service/cctv inspection quietly and efficiently. Dealt with a couple of minor issues and gave helpful advice. Payment straightforward and certificate emailed straightaway. All sorted.
Customer in Greater London Posted on 19/09/2023 , work completed 19/09/2023
The trader replied (on 21/09/2023)
That's amazing, thank you so much. We really appreciate the review.
Excellent service
Customer Service
Quality
Value
We found SweepSmart to be courteous and thoroughly professional. Chimney was swept with a minimum of fuss and very efficiently.
Customer in Greater London Posted on 11/11/2023 , work completed 10/11/2023
The trader replied (on 20/11/2023)
Thank you for choosing our chimney sweep service! We're thrilled to hear you had a 5-star experience with us.