SweepSmart

i have never had our chimney swept before and was unsure what to expect, I have been blown away by the efficiency of this firm , I was kept informed by text and email as to timings and the guidance given re keeping all safe during this crisis was top notch. Paul turned up when he said he would and got to work straightaway, I though there would be some noise and mess but when he left , it was as if he had never been there, really fantastic. gave advice on carbon monoxide detectors and when i would need another visit. would not hesitate to recommend.

Paul did a great job cleaning two chimneys and removing a Jackdaw nest from one of them. Left everything very tidy and was polite and pleasant. He was also careful regarding social distancing.

Paul did a great job, I was informed exactly when he would arrive, he was very helpful with advice about various aspects, would definitely recommend!

Very impressed from beginning to end with the professionalism and work carried out by Paul and SweepSmart. They keep you informed right through the process and cannot fault any part of the way he efficiently carried out the cleaning of our chimney for the first time in 30 years! Would highly recommend

An excellent job completed in quick time with the minimum of fuss and no mess. Good advice on chimney health and bird nest management. Couldn’t have done more. Very pleased.

Had my Chimney swept my SweepSmart again this year. The usual efficient service, thank you so much! See you next year.

Excellent service from start to finish Paul responded quickly to make the booking and the sweep, Tony, arrived within the allocated time. We even got an email telling us when he was on his way and allowing us to track him. We had a message telling us about the extra precautions for Covid-19 and were able to follow all the guidelines such opening windows and having an extension lead ready before Tony’s arrival. Tony wore a mask and everything was carried out safely. The invoice and payment procedure is very easy.

Emailed Paul a couple of weeks ago for a quote, which came back very quickly which I accepted. Paul and his colleague arrived today on time. The were very professional and had on masks for covid and adhered to the social distancing. The work was carried out quickly and effectively. They laid down sheets etc were needed and left the room clean and tidy. I will be using them again and would recommend the service to all who need them.

I had seen Paul's van round the local area and remembered I'd taken a photo of it a few weeks previously after a neighbour had knocked at the weekend to say she'd seen birds flying in my chimney. I sent an enquiry via SweepSmart's website and got a response a couple of hours later which was impressive as it was a Sunday on a Bank Holiday Weekend. Paul gave me his availability, cost and details of what would they would do if birds were nesting in the stack. I received an email the night before to remind me of my appointment and a text the next morning with a more precise arrival time. The guys arrived exactly when they said they would and got straight to work. Dust sheets (clean!) were laid around the floor and over any furniture that couldn't be moved. All their equipment was clean and they worked in a tidy manner. Paul talked me through what they were doing and answered any questions I had on what I needed to do in the future if I wanted to use the fire places. I had three chimney's swept and by the time they'd left you wouldn't have even known they'd been there. I would highly recommend and use Paul and his team again; they were professional, informative and experts in their trade. Thank you!

I wrote to a few companies about re-opening my fireplace and getting it swept. I had a few questions about what to do, when to get the sweep in, what sort of fireplace I should get & what fuel I could burn in London. Paul was one of the first to get back to me but was so helpful with my multiple questions and tricky schedule, even before he came round. He arrived on time and got to work quickly and professionally. Social Distancing was respected. Re-opening chimney's can be messy but Paul completed the job and there was very little to show that he had been here. We then stood and discussed what type of fireplace I could buy and what I would need to know with each type and what fuels I could burn. I now feel much more confident about what to do next and am looking forward to getting it all in place before the winter.